SurveyMonkey helped Yu-Ai Kai, a nonprofit senior center, gather feedback after reopening post-pandemic. The organization used SurveyMonkey to connect with members and set data-driven goals. They imp...roved programs based on survey responses. Staff found it easy to consolidate and summarize data from hundreds of surveys. This led to better support for seniors in their community.
Bill Wilson Center
- Non Profit Organization Management
SurveyMonkey helps Bill Wilson Center collect feedback from its community programs. The nonprofit supports over 5,000 children, young adults, and families with housing, education, and counseling. Bef...ore SurveyMonkey, feedback data was not high-quality or widely available. With SurveyMonkey and Listen4Good, Bill Wilson Center now gathers actionable feedback to improve services and show impact. Leaders say the tool helps them understand and meet community needs.
Women’s March Global
- Non Profit Organization Management
SurveyMonkey Enterprise helped Women’s March Global run a global survey on women’s and gender-diverse issues. The nonprofit needed data to support advocacy and highlight gaps in government relief. Su...rveyMonkey enabled them to collect important insights during the 2020 crisis. The data helped Women’s March Global push for change and support their mission for gender equality.
SurveyMonkey helped Yu-Ai Kai, a nonprofit senior center, gather feedback after reopening post-pandemic. The organization used SurveyMonkey to connect with members and set data-driven goals. They imp...roved programs based on survey responses. Staff found it easy to consolidate and summarize data from hundreds of surveys. This led to better support for seniors in their community.
Bill Wilson Center
- Non Profit Organization Management
SurveyMonkey helps Bill Wilson Center collect feedback from its community programs. The nonprofit supports over 5,000 children, young adults, and families with housing, education, and counseling. Bef...ore SurveyMonkey, feedback data was not high-quality or widely available. With SurveyMonkey and Listen4Good, Bill Wilson Center now gathers actionable feedback to improve services and show impact. Leaders say the tool helps them understand and meet community needs.
Women’s March Global
- Non Profit Organization Management
SurveyMonkey Enterprise helped Women’s March Global run a global survey on women’s and gender-diverse issues. The nonprofit needed data to support advocacy and highlight gaps in government relief. Su...rveyMonkey enabled them to collect important insights during the 2020 crisis. The data helped Women’s March Global push for change and support their mission for gender equality.
SurveyMonkey helped Yu-Ai Kai, a nonprofit senior center, gather feedback after reopening post-pandemic. The organization used SurveyMonkey to connect with members and set data-driven goals. They imp...roved programs based on survey responses. Staff found it easy to consolidate and summarize data from hundreds of surveys. This led to better support for seniors in their community.
Bill Wilson Center
- Non Profit Organization Management
SurveyMonkey helps Bill Wilson Center collect feedback from its community programs. The nonprofit supports over 5,000 children, young adults, and families with housing, education, and counseling. Bef...ore SurveyMonkey, feedback data was not high-quality or widely available. With SurveyMonkey and Listen4Good, Bill Wilson Center now gathers actionable feedback to improve services and show impact. Leaders say the tool helps them understand and meet community needs.
Women’s March Global
- Non Profit Organization Management
SurveyMonkey Enterprise helped Women’s March Global run a global survey on women’s and gender-diverse issues. The nonprofit needed data to support advocacy and highlight gaps in government relief. Su...rveyMonkey enabled them to collect important insights during the 2020 crisis. The data helped Women’s March Global push for change and support their mission for gender equality.
SurveyMonkey helped Yu-Ai Kai, a nonprofit senior center, gather feedback after reopening post-pandemic. The organization used SurveyMonkey to connect with members and set data-driven goals. They imp...roved programs based on survey responses. Staff found it easy to consolidate and summarize data from hundreds of surveys. This led to better support for seniors in their community.
Bill Wilson Center
- Non Profit Organization Management
SurveyMonkey helps Bill Wilson Center collect feedback from its community programs. The nonprofit supports over 5,000 children, young adults, and families with housing, education, and counseling. Bef...ore SurveyMonkey, feedback data was not high-quality or widely available. With SurveyMonkey and Listen4Good, Bill Wilson Center now gathers actionable feedback to improve services and show impact. Leaders say the tool helps them understand and meet community needs.
Women’s March Global
- Non Profit Organization Management
SurveyMonkey Enterprise helped Women’s March Global run a global survey on women’s and gender-diverse issues. The nonprofit needed data to support advocacy and highlight gaps in government relief. Su...rveyMonkey enabled them to collect important insights during the 2020 crisis. The data helped Women’s March Global push for change and support their mission for gender equality.
Consumer Goods Case Studies and Customer Success Stories with SurveyMonkey CX
Sakura of America
- Consumer Goods
Sakura of America wanted to understand the North American market better. They used SurveyMonkey for market research and product development. This helped them test concepts and optimize pricing. Surve...yMonkey provided data to support decisions and improve marketing strategies.
SurveyMonkey helped Tweezerman improve its market research. Tweezerman used SurveyMonkey Audience to get real consumer input and track Net Promoter Score. The company quickly validated ideas and meas...ured brand health. This data helped Tweezerman launch better products and grow its global brand. Tweezerman now stays agile in the fast-changing beauty industry.
SurveyMonkey helped woom, a children's bike manufacturer, collect feedback from employees and customers worldwide. Woom used SurveyMonkey Enterprise to gather multilingual data and improve both emplo...yee and customer experiences. The company launched its first survey and received feedback within 24 hours. Woom achieved a global eNPS of 46 and an 86% satisfaction score for employee learning and development. SurveyMonkey supported woom's growth from startup to global scale.
Sakura of America wanted to understand the North American market better. They used SurveyMonkey for market research and product development. This helped them test concepts and optimize pricing. Surve...yMonkey provided data to support decisions and improve marketing strategies.
SurveyMonkey helped Tweezerman improve its market research. Tweezerman used SurveyMonkey Audience to get real consumer input and track Net Promoter Score. The company quickly validated ideas and meas...ured brand health. This data helped Tweezerman launch better products and grow its global brand. Tweezerman now stays agile in the fast-changing beauty industry.
SurveyMonkey helped woom, a children's bike manufacturer, collect feedback from employees and customers worldwide. Woom used SurveyMonkey Enterprise to gather multilingual data and improve both emplo...yee and customer experiences. The company launched its first survey and received feedback within 24 hours. Woom achieved a global eNPS of 46 and an 86% satisfaction score for employee learning and development. SurveyMonkey supported woom's growth from startup to global scale.
Sakura of America wanted to understand the North American market better. They used SurveyMonkey for market research and product development. This helped them test concepts and optimize pricing. Surve...yMonkey provided data to support decisions and improve marketing strategies.
SurveyMonkey helped Tweezerman improve its market research. Tweezerman used SurveyMonkey Audience to get real consumer input and track Net Promoter Score. The company quickly validated ideas and meas...ured brand health. This data helped Tweezerman launch better products and grow its global brand. Tweezerman now stays agile in the fast-changing beauty industry.
SurveyMonkey helped woom, a children's bike manufacturer, collect feedback from employees and customers worldwide. Woom used SurveyMonkey Enterprise to gather multilingual data and improve both emplo...yee and customer experiences. The company launched its first survey and received feedback within 24 hours. Woom achieved a global eNPS of 46 and an 86% satisfaction score for employee learning and development. SurveyMonkey supported woom's growth from startup to global scale.
Sakura of America wanted to understand the North American market better. They used SurveyMonkey for market research and product development. This helped them test concepts and optimize pricing. Surve...yMonkey provided data to support decisions and improve marketing strategies.
SurveyMonkey helped Tweezerman improve its market research. Tweezerman used SurveyMonkey Audience to get real consumer input and track Net Promoter Score. The company quickly validated ideas and meas...ured brand health. This data helped Tweezerman launch better products and grow its global brand. Tweezerman now stays agile in the fast-changing beauty industry.
SurveyMonkey helped woom, a children's bike manufacturer, collect feedback from employees and customers worldwide. Woom used SurveyMonkey Enterprise to gather multilingual data and improve both emplo...yee and customer experiences. The company launched its first survey and received feedback within 24 hours. Woom achieved a global eNPS of 46 and an 86% satisfaction score for employee learning and development. SurveyMonkey supported woom's growth from startup to global scale.
SurveyMonkey Enterprise helps Hornblower collect feedback from 20 million annual customers across cruises, tours, and ferry services. Hornblower uses SurveyMonkey to centralize guest feedback and tra...ck Net Promoter Score (NPS) data. The platform's AI and Salesforce integration make it easy to manage surveys for different business units. Hornblower gains insights into travel trends and booking motivations. This helps improve customer experience and keeps guests coming back.
SurveyMonkey helped Greyhound improve its customer feedback process. Greyhound replaced a long, manual survey with a simpler, digital solution. The new survey increased completion rates to 94%. Net P...romoter Score rose by nearly 15 points. Managers now spend only 3 minutes per week analyzing results. This led to better station performance and higher profitability.
SurveyMonkey Enterprise helps Hornblower collect feedback from 20 million annual customers across cruises, tours, and ferry services. Hornblower uses SurveyMonkey to centralize guest feedback and tra...ck Net Promoter Score (NPS) data. The platform's AI and Salesforce integration make it easy to manage surveys for different business units. Hornblower gains insights into travel trends and booking motivations. This helps improve customer experience and keeps guests coming back.
SurveyMonkey helped Greyhound improve its customer feedback process. Greyhound replaced a long, manual survey with a simpler, digital solution. The new survey increased completion rates to 94%. Net P...romoter Score rose by nearly 15 points. Managers now spend only 3 minutes per week analyzing results. This led to better station performance and higher profitability.
SurveyMonkey Enterprise helps Hornblower collect feedback from 20 million annual customers across cruises, tours, and ferry services. Hornblower uses SurveyMonkey to centralize guest feedback and tra...ck Net Promoter Score (NPS) data. The platform's AI and Salesforce integration make it easy to manage surveys for different business units. Hornblower gains insights into travel trends and booking motivations. This helps improve customer experience and keeps guests coming back.
SurveyMonkey helped Greyhound improve its customer feedback process. Greyhound replaced a long, manual survey with a simpler, digital solution. The new survey increased completion rates to 94%. Net P...romoter Score rose by nearly 15 points. Managers now spend only 3 minutes per week analyzing results. This led to better station performance and higher profitability.
SurveyMonkey Enterprise helps Hornblower collect feedback from 20 million annual customers across cruises, tours, and ferry services. Hornblower uses SurveyMonkey to centralize guest feedback and tra...ck Net Promoter Score (NPS) data. The platform's AI and Salesforce integration make it easy to manage surveys for different business units. Hornblower gains insights into travel trends and booking motivations. This helps improve customer experience and keeps guests coming back.
SurveyMonkey helped Greyhound improve its customer feedback process. Greyhound replaced a long, manual survey with a simpler, digital solution. The new survey increased completion rates to 94%. Net P...romoter Score rose by nearly 15 points. Managers now spend only 3 minutes per week analyzing results. This led to better station performance and higher profitability.
Computer Software Case Studies and Customer Success Stories with SurveyMonkey CX
Together Labs
- Computer Software
SurveyMonkey helped Together Labs improve product development by collecting user feedback. Together Labs switched from Google Forms to SurveyMonkey Enterprise for better analytics and survey features.... The company launched over 50 surveys in 4 years, reaching 280,000+ respondents in 5 languages. SurveyMonkey made it easier for teams to gather and analyze user insights. This helped Together Labs adapt to user needs and grow its virtual world platform.
SurveyMonkey helped Kajabi get key market insights. Kajabi used SurveyMonkey to run market research studies. They learned what drives their customers to buy. Kajabi used this data to improve products... and make better decisions. SurveyMonkey made it easy for Kajabi to understand trends and customer needs.
SurveyMonkey helped Together Labs improve product development by collecting user feedback. Together Labs switched from Google Forms to SurveyMonkey Enterprise for better analytics and survey features.... The company launched over 50 surveys in 4 years, reaching 280,000+ respondents in 5 languages. SurveyMonkey made it easier for teams to gather and analyze user insights. This helped Together Labs adapt to user needs and grow its virtual world platform.
SurveyMonkey helped Kajabi get key market insights. Kajabi used SurveyMonkey to run market research studies. They learned what drives their customers to buy. Kajabi used this data to improve products... and make better decisions. SurveyMonkey made it easy for Kajabi to understand trends and customer needs.
SurveyMonkey helped Together Labs improve product development by collecting user feedback. Together Labs switched from Google Forms to SurveyMonkey Enterprise for better analytics and survey features.... The company launched over 50 surveys in 4 years, reaching 280,000+ respondents in 5 languages. SurveyMonkey made it easier for teams to gather and analyze user insights. This helped Together Labs adapt to user needs and grow its virtual world platform.
SurveyMonkey helped Kajabi get key market insights. Kajabi used SurveyMonkey to run market research studies. They learned what drives their customers to buy. Kajabi used this data to improve products... and make better decisions. SurveyMonkey made it easy for Kajabi to understand trends and customer needs.
SurveyMonkey helped Together Labs improve product development by collecting user feedback. Together Labs switched from Google Forms to SurveyMonkey Enterprise for better analytics and survey features.... The company launched over 50 surveys in 4 years, reaching 280,000+ respondents in 5 languages. SurveyMonkey made it easier for teams to gather and analyze user insights. This helped Together Labs adapt to user needs and grow its virtual world platform.
SurveyMonkey helped Kajabi get key market insights. Kajabi used SurveyMonkey to run market research studies. They learned what drives their customers to buy. Kajabi used this data to improve products... and make better decisions. SurveyMonkey made it easy for Kajabi to understand trends and customer needs.
Retail Case Studies and Customer Success Stories with SurveyMonkey CX
Wave Deodorant
- Retail
SurveyMonkey helped Wave Deodorant validate its new natural deodorant idea. The founders used SurveyMonkey Audience to reach over 500 people for unbiased market research. They learned what customers ...wanted and what they would pay. The insights gave them confidence to launch their business. SurveyMonkey made it easy to get fast, reliable data for product development.
SurveyMonkey helped Wave Deodorant validate its new natural deodorant idea. The founders used SurveyMonkey Audience to reach over 500 people for unbiased market research. They learned what customers ...wanted and what they would pay. The insights gave them confidence to launch their business. SurveyMonkey made it easy to get fast, reliable data for product development.
SurveyMonkey helped Wave Deodorant validate its new natural deodorant idea. The founders used SurveyMonkey Audience to reach over 500 people for unbiased market research. They learned what customers ...wanted and what they would pay. The insights gave them confidence to launch their business. SurveyMonkey made it easy to get fast, reliable data for product development.
SurveyMonkey helped Wave Deodorant validate its new natural deodorant idea. The founders used SurveyMonkey Audience to reach over 500 people for unbiased market research. They learned what customers ...wanted and what they would pay. The insights gave them confidence to launch their business. SurveyMonkey made it easy to get fast, reliable data for product development.
Entertainment Case Studies and Customer Success Stories with SurveyMonkey CX
Golden State Warriors
- Entertainment
The Golden State Warriors use SurveyMonkey to improve experiences for fans and employees. They conduct market research to enhance fan experiences and foster an inclusive workforce. SurveyMonkey helps... them discover new business opportunities and reach more fans. They introduced diverse dance teams and changed tip-off times based on fan feedback. SurveyMonkey provides a platform for continuous improvement.
The Golden State Warriors use SurveyMonkey to improve experiences for fans and employees. They conduct market research to enhance fan experiences and foster an inclusive workforce. SurveyMonkey helps... them discover new business opportunities and reach more fans. They introduced diverse dance teams and changed tip-off times based on fan feedback. SurveyMonkey provides a platform for continuous improvement.
The Golden State Warriors use SurveyMonkey to improve experiences for fans and employees. They conduct market research to enhance fan experiences and foster an inclusive workforce. SurveyMonkey helps... them discover new business opportunities and reach more fans. They introduced diverse dance teams and changed tip-off times based on fan feedback. SurveyMonkey provides a platform for continuous improvement.
The Golden State Warriors use SurveyMonkey to improve experiences for fans and employees. They conduct market research to enhance fan experiences and foster an inclusive workforce. SurveyMonkey helps... them discover new business opportunities and reach more fans. They introduced diverse dance teams and changed tip-off times based on fan feedback. SurveyMonkey provides a platform for continuous improvement.
SurveyMonkey helps Aptive collect feedback from Veterans for its government clients. Aptive uses SurveyMonkey to gather both quantitative and qualitative data. The Veterans Experience Council gives i...nsights on issues like mental health and VA benefits. SurveyMonkey ensures data is clear, reliable, and Section 508 compliant. This feedback helps Aptive improve federal agency performance and citizen experience.
SurveyMonkey helps Aptive collect feedback from Veterans for its government clients. Aptive uses SurveyMonkey to gather both quantitative and qualitative data. The Veterans Experience Council gives i...nsights on issues like mental health and VA benefits. SurveyMonkey ensures data is clear, reliable, and Section 508 compliant. This feedback helps Aptive improve federal agency performance and citizen experience.
SurveyMonkey helps Aptive collect feedback from Veterans for its government clients. Aptive uses SurveyMonkey to gather both quantitative and qualitative data. The Veterans Experience Council gives i...nsights on issues like mental health and VA benefits. SurveyMonkey ensures data is clear, reliable, and Section 508 compliant. This feedback helps Aptive improve federal agency performance and citizen experience.
SurveyMonkey helps Aptive collect feedback from Veterans for its government clients. Aptive uses SurveyMonkey to gather both quantitative and qualitative data. The Veterans Experience Council gives i...nsights on issues like mental health and VA benefits. SurveyMonkey ensures data is clear, reliable, and Section 508 compliant. This feedback helps Aptive improve federal agency performance and citizen experience.
Real Estate Case Studies and Customer Success Stories with SurveyMonkey CX
YES Communities
- Real Estate
SurveyMonkey helped YES Communities improve employee engagement and retention. The company switched from Qualtrics to SurveyMonkey for easier feedback collection. YES Communities used SurveyMonkey to... connect with over 1,300 employees across 300 locations. They received 500 responses in 24 hours and a 93% survey completion rate. Employee retention increased by 500% after using SurveyMonkey.
SurveyMonkey helped YES Communities improve employee engagement and retention. The company switched from Qualtrics to SurveyMonkey for easier feedback collection. YES Communities used SurveyMonkey to... connect with over 1,300 employees across 300 locations. They received 500 responses in 24 hours and a 93% survey completion rate. Employee retention increased by 500% after using SurveyMonkey.
SurveyMonkey helped YES Communities improve employee engagement and retention. The company switched from Qualtrics to SurveyMonkey for easier feedback collection. YES Communities used SurveyMonkey to... connect with over 1,300 employees across 300 locations. They received 500 responses in 24 hours and a 93% survey completion rate. Employee retention increased by 500% after using SurveyMonkey.
SurveyMonkey helped YES Communities improve employee engagement and retention. The company switched from Qualtrics to SurveyMonkey for easier feedback collection. YES Communities used SurveyMonkey to... connect with over 1,300 employees across 300 locations. They received 500 responses in 24 hours and a 93% survey completion rate. Employee retention increased by 500% after using SurveyMonkey.
Other Industry Case Studies and Success Stories with SurveyMonkey CX
ClickUp
- Software Development
ClickUp wanted to create a big game ad for America's largest football event. They needed a quick and reliable way to test ads. ClickUp used SurveyMonkey to conduct ad testing and find a winning ad co...ncept. This helped them launch a multimillion dollar commercial with confidence.
SurveyMonkey helps Ryanair collect feedback from customers after every flight. Ryanair sends a 5-minute customer satisfaction survey to all passengers. The airline receives about 500,000 survey respo...nses each month, with an 8-13% response rate. Ryanair uses SurveyMonkey Enterprise to analyze this data and improve customer experience. The company integrates results with Microsoft Power BI for deeper insights.
SurveyMonkey helped Box unify customer feedback data across the company. Before, teams used different tools and feedback was siloed. With SurveyMonkey, Box created a single data flow and gave everyon...e access to customer insights. This improved the customer experience and helped Box understand the full customer journey. Box now uses SurveyMonkey Enterprise to gather feedback at key moments.
SurveyMonkey helped Point of Reference improve its Net Promoter Score (NPS) surveys. The company wanted to make its NPS process easier and get better insights. SurveyMonkey gave them flexible survey ...tools, templates, and strong analytics. After using SurveyMonkey, Point of Reference got a 50% response rate on NPS surveys and a 15% return rate for new G2 reviews. The team found SurveyMonkey easy to use and reliable.
SurveyMonkey Enterprise helped Carrot collect HIPAA-compliant data from members. Carrot needed to understand member attitudes on fertility topics and improve telehealth chats. SurveyMonkey Enterprise... enabled secure, compliant surveys and faster data collection. Carrot saw a 25% faster survey creation and a 25% reduction in survey analysis time. The platform improved member experience and clinical outcomes.
ClickUp wanted to create a big game ad for America's largest football event. They needed a quick and reliable way to test ads. ClickUp used SurveyMonkey to conduct ad testing and find a winning ad co...ncept. This helped them launch a multimillion dollar commercial with confidence.
SurveyMonkey helps Ryanair collect feedback from customers after every flight. Ryanair sends a 5-minute customer satisfaction survey to all passengers. The airline receives about 500,000 survey respo...nses each month, with an 8-13% response rate. Ryanair uses SurveyMonkey Enterprise to analyze this data and improve customer experience. The company integrates results with Microsoft Power BI for deeper insights.
SurveyMonkey helped Box unify customer feedback data across the company. Before, teams used different tools and feedback was siloed. With SurveyMonkey, Box created a single data flow and gave everyon...e access to customer insights. This improved the customer experience and helped Box understand the full customer journey. Box now uses SurveyMonkey Enterprise to gather feedback at key moments.
SurveyMonkey helped Point of Reference improve its Net Promoter Score (NPS) surveys. The company wanted to make its NPS process easier and get better insights. SurveyMonkey gave them flexible survey ...tools, templates, and strong analytics. After using SurveyMonkey, Point of Reference got a 50% response rate on NPS surveys and a 15% return rate for new G2 reviews. The team found SurveyMonkey easy to use and reliable.
SurveyMonkey Enterprise helped Carrot collect HIPAA-compliant data from members. Carrot needed to understand member attitudes on fertility topics and improve telehealth chats. SurveyMonkey Enterprise... enabled secure, compliant surveys and faster data collection. Carrot saw a 25% faster survey creation and a 25% reduction in survey analysis time. The platform improved member experience and clinical outcomes.
ClickUp wanted to create a big game ad for America's largest football event. They needed a quick and reliable way to test ads. ClickUp used SurveyMonkey to conduct ad testing and find a winning ad co...ncept. This helped them launch a multimillion dollar commercial with confidence.
SurveyMonkey helps Ryanair collect feedback from customers after every flight. Ryanair sends a 5-minute customer satisfaction survey to all passengers. The airline receives about 500,000 survey respo...nses each month, with an 8-13% response rate. Ryanair uses SurveyMonkey Enterprise to analyze this data and improve customer experience. The company integrates results with Microsoft Power BI for deeper insights.
SurveyMonkey helped Box unify customer feedback data across the company. Before, teams used different tools and feedback was siloed. With SurveyMonkey, Box created a single data flow and gave everyon...e access to customer insights. This improved the customer experience and helped Box understand the full customer journey. Box now uses SurveyMonkey Enterprise to gather feedback at key moments.
SurveyMonkey helped Point of Reference improve its Net Promoter Score (NPS) surveys. The company wanted to make its NPS process easier and get better insights. SurveyMonkey gave them flexible survey ...tools, templates, and strong analytics. After using SurveyMonkey, Point of Reference got a 50% response rate on NPS surveys and a 15% return rate for new G2 reviews. The team found SurveyMonkey easy to use and reliable.
SurveyMonkey Enterprise helped Carrot collect HIPAA-compliant data from members. Carrot needed to understand member attitudes on fertility topics and improve telehealth chats. SurveyMonkey Enterprise... enabled secure, compliant surveys and faster data collection. Carrot saw a 25% faster survey creation and a 25% reduction in survey analysis time. The platform improved member experience and clinical outcomes.
ClickUp wanted to create a big game ad for America's largest football event. They needed a quick and reliable way to test ads. ClickUp used SurveyMonkey to conduct ad testing and find a winning ad co...ncept. This helped them launch a multimillion dollar commercial with confidence.
SurveyMonkey helps Ryanair collect feedback from customers after every flight. Ryanair sends a 5-minute customer satisfaction survey to all passengers. The airline receives about 500,000 survey respo...nses each month, with an 8-13% response rate. Ryanair uses SurveyMonkey Enterprise to analyze this data and improve customer experience. The company integrates results with Microsoft Power BI for deeper insights.
SurveyMonkey helped Box unify customer feedback data across the company. Before, teams used different tools and feedback was siloed. With SurveyMonkey, Box created a single data flow and gave everyon...e access to customer insights. This improved the customer experience and helped Box understand the full customer journey. Box now uses SurveyMonkey Enterprise to gather feedback at key moments.
SurveyMonkey helped Point of Reference improve its Net Promoter Score (NPS) surveys. The company wanted to make its NPS process easier and get better insights. SurveyMonkey gave them flexible survey ...tools, templates, and strong analytics. After using SurveyMonkey, Point of Reference got a 50% response rate on NPS surveys and a 15% return rate for new G2 reviews. The team found SurveyMonkey easy to use and reliable.
SurveyMonkey Enterprise helped Carrot collect HIPAA-compliant data from members. Carrot needed to understand member attitudes on fertility topics and improve telehealth chats. SurveyMonkey Enterprise... enabled secure, compliant surveys and faster data collection. Carrot saw a 25% faster survey creation and a 25% reduction in survey analysis time. The platform improved member experience and clinical outcomes.
Avenue Securities has selected GetFeedback, a product by Momentive (formerly SurveyMonkey), to enhance its customer experience program. GetFeedback's integration with Salesforce and its easy-to-use f...eatures will help Avenue Securities gather customer insights and improve customer experiences. This move underscores Avenue's commitment to customer-centric operations.
Barcel Hotel Group Selects Momentive To Power Its Global Customer Experience Program With GetFeedback
Barcel Hotel Group has selected Momentive's GetFeedback to enhance its global customer experience program. This agile CX solution, integrated with Salesforce, provides Barcel with a comprehensive vie...w of customer interactions, allowing the hotel chain to adapt quickly to changing customer expectations. GetFeedback's ease of deployment and integration capabilities make it a preferred choice for organizations seeking rapid CX improvements.
Luxury Retailer Christofle Selects GetFeedback By Momentive To Bring In-store Excellence Online And Elevate Customer Experience
Christofle, a luxury tableware brand, has selected GetFeedback by Momentive to enhance its online customer experience. This agile CX solution will help Christofle gather real-time feedback from digit...al channels, addressing customer needs and improving satisfaction. GetFeedback's ease of implementation and integration with Salesforce supports Christofle's goal to build long-term customer relationships.
Equancy Joins Leading European Agencies Choosing Momentive To Advance Client Customer Experience Programs With GetFeedback
Equancy, a Paris-based consulting firm, has selected Momentive's GetFeedback as its customer experience solution to enhance client digital transformation efforts. This agile CX tool provides a compre...hensive view of customer satisfaction, enabling Equancy to adapt digital strategies swiftly. GetFeedback, integrated with Salesforce, is also used by firms like Accenture and Kin + Carta to leverage customer insights effectively.
