Real-World Case Studies and Customer Success Stories with Signicat Sign

Stø used ReadID's NFC-based identity verification to improve BankID account recovery. They replaced manual contact centre processes with self-service verification.... Password reset calls dropped from the top reason to number four. 70% of users now use the self-service flow. Stø projects €11 million in yearly savings. First-attempt conversion rates reached 90%.
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Signicat helped Blue Sky Group improve participant portal login security. BSG needed a safer way for users who could not... use DigiD to access pension records. They chose Signicat for eIDAS login and DigiD integration. Now, BSG manages both login methods with one connection. This setup gives stable access, easier administration, and less setup work. BSG calls the new Signicat portal a big improvement.
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Signicat helped Entercard automate ID verification, onboarding, authentication, and signing. Entercard replaced manual, paper-based processes with digital identity and e-signature... solutions. This led to faster onboarding, fewer errors, and lower client acquisition costs. Entercard now saves money and delivers better customer experiences. The solution supports multiple brands and markets through a single API.
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Inkassoregisteret used Signicat's authentication solutions to let users access all their debt collection cases with one secure login. Before, people in... Norway faced up to 78 different debt agencies. Now, they see everything in one portal. Signicat's Bank ID and electronic signing API help keep user data safe and private. The service is free for individuals and aims to reduce stress and shame around debt. Inkassoregisteret plans to help advisors get needed information in seconds, not weeks.
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Zevoy used Signicat to automate identity verification and secure customer onboarding. The solution included strong authentication, document and biometric ID... proofing, and AML/KYC checks. Zevoy improved compliance and security for its expense management platform. Signicat helped Zevoy grow in all operating countries. The partnership enabled smooth credit approval and international expansion.
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Orion Leasing uses Dokobit by Signicat to automate document signing and employee authentication. The company integrated Documents Gateway and Identity... API to speed up transactions and reduce manual work. Now, Orion Leasing processes transactions in just a few minutes. The solution supports multiple eID tools and document formats. Documents are signed securely and stored without risk of loss or misplacement.
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Dokobit by Signicat helped BB Finance automate key processes. Customers now sign documents directly in the self-service portal, saving time... for both clients and staff. Secure login options like ID cards and Mobile ID replaced passwords, improving security. Automated e-seals replaced personal signatures, boosting credibility. BB Finance saw a notable increase in efficiency and a better customer experience.
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FundingPartner used Signicat to automate onboarding for over 9,000 investors on its crowdlending platform. Signicat enabled secure digital identification and... electronic signatures, replacing manual processes. This helped FundingPartner meet strict anti-money laundering checks and legal requirements. The solution supported their cross-border expansion into Sweden and Denmark. FundingPartner now has more investors ready to lend than companies seeking loans.
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Dokobit by Signicat helped GelvoraSergel cut contract signing time from a week to just two minutes. The company used to... rely on registered mail and manual signatures, which slowed down business. With Dokobit, they now sign contracts, board protocols, and internal documents online. The portal makes it easy to track signatures and manage documents remotely. GelvoraSergel also saves paper and reduces manual work, improving efficiency and supporting remote work.
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Hoovi used Dokobit by Signicat to replace manual contract signing with a digital onboarding workflow. The new process reduced email... exchanges and saved time for both customers and staff. Customers now sign agreements for loans and credit lines directly with secure e-signing and identification. The onboarding process became faster and easier, leading to higher customer loyalty. Account managers gained more time to support clients, improving overall satisfaction.
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Signicat helped Voima Gold improve their internal KYC processes. Voima Gold offers gold-based financial services and needed secure, user-friendly identity... proofing and authentication. They used Signicat's ID document and biometric verification, data verification, and eID Hub. The solution made onboarding and account access easier and safer for Voima Gold's customers. Voima Gold chose Signicat for its easy integration and high-quality services.
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Signicat helped Telia Finance solve online identity verification problems. Telia Finance needed a way to confirm customer identities and reduce... fraud. They chose Signicat for secure online authentication. The technical setup was smooth. After using Signicat, fraud cases dropped sharply. Customer experience improved and new subscriptions increased.
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Visa used Signicat’s RiskFlow solution to automate digital onboarding for SMBs. Manual, paper-based processes made onboarding slow and increased fraud... risk for financial institutions. With RiskFlow, Visa enabled FIs to access KYC, KYB, and AML data from over 200 sources through a single API. This allowed FIs to onboard SMBs fully online, cutting wait times from days to minutes. The solution achieved 80% automation, reduced fraud by up to 50%, and increased verification rates by up to 40%.
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Funding Circle used Signicat to automate fraud and compliance checks. Before, their tools worked separately and slowed down onboarding. With... Signicat, they connected these tools and sped up customer funding. The new system reduced manual work and errors. Now, Funding Circle can focus on complex cases and keep customers safer. They saw up to 85% less fraud with automated checks.
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Dokobit by Signicat helped ConnectPay cut their signature collection time from 210 days to just 45 days a year. ConnectPay, a fast-growing... Lithuanian EMI, faced delays collecting signatures from board members in different countries. The manual process took up to two weeks per cycle and required lots of paper and travel. With Dokobit, signatures are now collected in just 3 days per cycle. The process is fully digital, saving time and reducing environmental impact.
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Signicat helped SurePay cut bank and identity fraud by 81%. Onboarding failures for new customers dropped by 90%. SurePay used... Signicat’s identity verification and IBAN-Name Check to stop scams and misdirected payments. The solution gives instant feedback on IBAN and name matches before payments. Over 2.4 billion checks have been performed since 2017. SurePay’s service now covers more than 95% of online transactions in the Netherlands.
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Creditinfo Estonia used Dokobit by Signicat to unify authentication and e-signing across its portals. Before, each platform had separate API... solutions, which was inefficient. With Dokobit, they integrated all authentication and e-signing needs into one system. Customers now access services easily and securely using eID options like Mobile-ID and Smart-ID. The change saved time and improved the user experience. Internal processes are now much simpler for the company.
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Rabobank used ReadID to improve its online customer onboarding. Before, only 35% of new customers joined online. The process was... slow and many applications failed. With ReadID, online onboarding rose to 60%. The new app made identification fast and easy. Manual checks were replaced by digital verification. Customer Effort Score jumped to 88%. Rabobank now plans to expand this digital process to more services.
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Signicat enabled Bankaktiebolaget Nordiska to launch a co-branded credit card for German customers with a fully digital onboarding process. Nordiska used Signicat’s... identity verification to meet strict German KYC and AML rules. The onboarding is fast, automated, and fits inside the automotive brand’s digital channels. This setup improved conversion rates and reduced manual steps. Nordiska can now expand to more European markets using the same digital identity framework.
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Moneyou used ReadID Ready for digital identity verification in mortgage onboarding. They achieved a 96% first-time success rate with NFC-based... verification. The process is fully automated and works 24x7, improving both security and user experience. Customers found the solution easy to use. Data quality improved, reducing manual errors in personal data. Legal and compliance teams preferred the new process over the old one.
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Signicat helped MyInvestor, a digital bank in Spain, register over 180,000 customers fully online. MyInvestor needed a secure, compliant identity... and signature verification solution for digital account opening. Signicat provided video identification and advanced electronic signature tools. This enabled fast, smooth onboarding across web and mobile channels. The partnership reduced drop-out rates and improved user experience for MyInvestor's customers.
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Signicat's MobileID helped S-Pankki boost customer engagement five-fold. The bank integrated secure, simple authentication into its mobile app. Most customers... now use the app daily, averaging over 40 uses per month. Users access banking, payments, and government services with ease. Trust in the app's security drives frequent, broad usage.
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GF BANK uses Dokobit by Signicat to sign about 60% of its client contracts. The bank needed a secure, efficient... way to handle growing demand for remote and electronic signatures, especially during the pandemic. Dokobit enabled faster signing of consumer loans, deposit agreements, and internal documents. Employees quickly adopted the solution, citing speed and convenience. The bank reduced costs and improved customer satisfaction with remote e-signing.
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Signicat enabled Multitude Bank to fully automate customer onboarding across multiple markets. The bank used Signicat's digital identity and signing... solutions to meet strict KYC and compliance needs. Customers now register and access services using electronic IDs, making onboarding seamless and secure. The partnership reduced paperwork, saved time, and improved customer experience. Multitude Bank became an industry leader in secure, automated onboarding.
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Signicat's VideoID helped EVO Banco achieve a user conversion rate over 85%. EVO Banco needed a secure, device-agnostic identity verification... for onboarding. In 2020, they shifted focus to customer quality and process efficiency. Signicat's biometric and video verification streamlined onboarding and phone number changes. The average registration process dropped to 10–11 minutes, with attempts per user falling to 1.49.
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Signicat provided Svea Ekonomi with a hybrid authentication solution. Svea Ekonomi needed to replace the Finnish TUPAS protocol to meet... new EU rules. Signicat handled both legacy and new authentication methods. Svea Ekonomi now uses Signicat for secure logins and signing credit agreements. The service is cost-effective and has close to 100% up-time. Svea Ekonomi values the hassle-free experience and strong communication.
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Signicat provided Alisa Bank with a single authentication solution for online customer identification. Before Signicat, Alisa Bank managed multiple bank... contracts and technical interfaces, which was costly and inefficient. With Signicat’s eID Hub and MobileID, Alisa Bank eliminated the need for individual bank contracts. This change reduced costs and minimized administrative work. Alisa Bank now relies on Signicat to handle all technical aspects of authentication.
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Signicat helped DNB, Norway's largest financial group, improve digital workflows with secure electronic signing. DNB needed a solution that could... scale, meet strict European regulations, and support both individuals and businesses. Signicat's platform was chosen for its advanced technology and compliance features. The result is better efficiency, improved resource use, and a smoother customer experience. DNB is now migrating signing traffic to Signicat's system.
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Signicat helped Bank Norwegian create a secure, global mobile identity for their customers. The bank needed a fast, compliant authentication... solution for its mobile app. Signicat provided eID integration, biometric login, and digital identity proofing. This made onboarding quicker and reduced unfulfilled sign-ups. Customers now enjoy seamless, secure access to financial services. The partnership improved user experience and supported cross-border expansion.
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Fjord Bank used Dokobit by Signicat to automate customer authentication and document signing. The bank integrated Mobile-ID and Smart-ID for... secure e-signatures. This allowed customers to sign agreements remotely and securely. Fjord Bank also used Dokobit for signing contracts with business partners and handling internal documents. As a result, the bank reduced programming and IT maintenance costs. The solution replaced manual, paper-based processes with digital workflows.
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Signicat helped Myandbank launch as Andorra's first 100% digital bank. Myandbank used Signicat's VideoID and electronic signing for fast, compliant... customer onboarding. In the first two days, Myandbank opened over 1,000 accounts. The digital process replaced slow, in-person banking. Myandbank now serves more than 16,000 customers. The solution made onboarding easy and secure for users.
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Signicat helped Rabobank launch Rabo Identity Services, a digital identity platform, in 2017. The solution streamlined onboarding and compliance for... enterprise clients. Rabobank achieved a 58% reduction in cost per identification. The platform saved €502,848 since launch. Clients now enjoy faster, more secure digital onboarding and authentication.
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Signicat helped Aktia Bank digitize customer journeys and internal processes. Aktia used eID Hub and Electronic Signing API to replace... paper-based workflows. The bank rolled out electronic signing for contracts, loans, partner agreements, and employment documents. This freed up advisor time and brought significant cost savings. Staff and customers gave positive feedback on the new digital signing process.
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Signicat helped LähiTapiola, one of Finland's largest insurance companies, secure digital customer journeys. LähiTapiola used Signicat’s strong authentication and electronic... signing solutions for online and call center channels. This enabled secure logins, compliant contract signing, and smooth customer service. The platform handled high volumes reliably and met strict SLA requirements. LähiTapiola minimized fraud and stayed compliant with regulatory demands.
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Dokobit by Signicat helped Compensa Life Vienna Insurance Group SE digitize contract signing. 95% of life insurance contracts are now... generated using an e-application system. Over 60% of new contracts are signed with e-signatures. Employees and clients save time by avoiding paperwork and in-person meetings. Remote authentication and e-signing enable fully remote processes for both staff and customers.
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Dokobit by Signicat helped ERGO, a leading Baltic insurance group, speed up all document signing. Before, ERGO used many e-signature... tools, which caused confusion and security risks. With Dokobit, ERGO now signs contracts and internal documents faster and more securely. Document management is easier, and all parties can track signing status. Managers and clients in Lithuania and the Baltics enjoy a smoother, more efficient e-signing process.
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BNP Paribas Cardif used Signicat Sign Portal to digitize guarantee application signing. Before, customers had to print, sign, scan, and... mail forms. Now, the process is fully digital and works with remote meetings. The solution was live in just a few weeks. Mortgage advisors and customers find it much easier and faster. The portal uses iDIN for secure digital signatures in the Netherlands.
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Signicat's eID hub helped ANVA secure digital communication for its insurance software clients. After GDPR, ANVA's clients needed a safe... way to exchange sensitive data. ANVA built Safebay, a secure messaging platform, and used Signicat for strong authentication. This solution cut the average mortgage process by four hours, saving €500 per application, a 20% reduction in costs. Clients now complete processes remotely and stay GDPR compliant.
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Signicat helped If Insurance improve digital customer engagement and satisfaction. If Insurance needed secure authentication for millions of customers in... the Nordics and Baltics. Signicat provided eID Hub and Electronic Signing API for secure logins and digital signatures. If Insurance expanded its use of Signicat to new markets because of reliability and broad coverage. The company saw higher customer engagement and satisfaction scores after using Signicat's services.
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Signicat enabled the Danish Ministry of Transport to launch a digital driving license app. Over 737,000 Danes verified their identities... in less than two weeks. The app uses ReadID for mobile identity verification and MitID for national eID authentication. Citizens can now use their phones as valid ID and driving licenses. The solution makes identification easier for both citizens and police.
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Signicat helped Gemeente Stichtse Vecht centralise its eID management. The municipality used Signicat’s eID Hub & Wallets to bring DigiD,... eHerkenning, and eIDAS into one integration. This made it easier to manage contracts, costs, and authentication across many applications. Staff now have more control and visibility over digital identity integrations. The new setup reduces duplicate work and supports future authentication needs.
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Dutch National Police use ReadID software from Signicat on NFC-enabled smartphones. 10,000 officers verify IDs on the street using Samsung... S5 devices. They check passports, ID cards, and driver's licenses for authenticity. The system detects fake documents and prevents look-a-like fraud. Officers avoid manual data entry and reduce typing mistakes. ReadID's OCR helps scan documents in real-world conditions.
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Signicat supported the UK Home Office in the EU Settlement Scheme. The goal was to help millions of EEA nationals... prove their identity digitally. Signicat, with WorldReach Software and iProov, enabled remote identity verification using NFC and ePassport chip reading. Applicants could authenticate documents and match selfies for secure onboarding. This made the application process fast and easy for users.
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Signicat eID Hub helped the Municipality of Haarlemmermeer connect digital services to multiple eIDs. The municipality built nearly sixty e-forms,... with fifty supporting DigiD or eHerkenning logins. Residents and organizations can now access services online with secure authentication. The eID Hub supports about 30,000 login attempts per year. Signicat provided strong technology and responsive support throughout the project.
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Signicat's eID Hub helped Gemeente De Fryske Marren manage digital identity for residents. The municipality faced rising audit and maintenance... costs as DigiD connections doubled. With eID Hub, they unified all eIDs under one connection, reducing administrative work. Residents now log in securely to services using their preferred identity method. The solution cut management burdens and prepared the municipality for future digital ID changes.
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SK ID Solutions used ReadID to add NFC-based identity verification to Smart-ID onboarding. Millions of users can now sign up... remotely, meeting strict eIDAS compliance. The process is faster and works on both Android and iOS. SK can issue Qualified Certificates digitally, 24x7, at lower cost. The solution was audited and approved by Estonian authorities.
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Hyfen used Signicat's ReadID Ready app to digitize the pension proof of life process. Pensioners received a QR code to... start remote identity verification using NFC and face verification. This replaced slow, paper-based notarization, cutting response times to just 10 minutes. The new process improved efficiency for pension providers and made it easier for elderly users. Data privacy was ensured, and the solution was quickly adopted by customers abroad.
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TrustID used Signicat's ReadID NFC technology to improve digital identity verification. They needed a secure, remote solution for high-confidence checks... like Right to Work and Right to Rent. Signicat's ReadID SaaS offered easy integration and strong security, meeting government standards. TrustID now provides robust, remote ID checks for over 2,350 clients, combining NFC, OCR, biometrics, and KYC/AML data. NFC chip reading enables the highest level of confidence and fast, secure onboarding.
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Thirdfort uses Signicat to automate remote ID and anti-money laundering checks for lawyers. The platform integrates Open Banking, document verification,... and facial recognition to speed up compliance. Thirdfort aligned its solution with the HM Land Registry Digital ID Standard, reducing fraud risk and liability for law firms. Over 30,000 clients are onboarded monthly, serving more than 500 law firms and property businesses. The adoption of Signicat technology has improved the customer journey and driven rapid growth for Thirdfort.
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FA Solutions uses Signicat’s authentication and signing technology to secure its cloud-based portfolio management platform for asset and wealth managers. The integration allows... FA Solutions’ clients to log in and sign documents using trusted local eID methods across the Nordics. This partnership helps FA Solutions meet strict security and regulatory requirements. Clients benefit from seamless access and digital signing within the platform, improving user experience and compliance.
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Signicat helped Harj-IT deliver secure authentication and electronic signing for mobile apps. Harj-IT integrated Signicat’s Authentication Rest API, Signature API,... and MitID for Danish users. The solution made it easy for users to sign documents and authenticate with MitID. The integration process was smooth, with strong support and clear tutorials. Harj-IT’s client apps now offer efficient, compliant, and user-friendly digital identity features.
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Signicat Global Solutions enabled Mini, part of BMW Group, to standardize onboarding in 24 countries. The onboarding platform lets customers... verify identity with local eIDs, biometrics, or document checks. Contracts are signed digitally with Qualified Electronic Signatures. The solution removes paperwork and manual checks, cutting delays and reducing fraud risk. Mini now meets AML rules and protects sensitive data across all markets.
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Signicat's digital identity solution helped Hyre expand its car sharing service across the Nordics. Hyre needed to verify customer identities,... ages, and licenses quickly to scale beyond Oslo. Signicat enabled instant onboarding using BankID and MitID, automating checks for licenses and insurance. The integration reduced onboarding time from months to just five days. Now, Hyre customers can access a car in five minutes without in-person meetings.
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Dokobit by Signicat helped Volvo Lietuva switch to e-signatures during the pandemic. The company replaced paper-based signing with digital workflows,... saving time and reducing paper use. They removed archiving rooms and created new meeting spaces. Managers now sign contracts faster, without travel or couriers. The solution improved efficiency for both internal and customer documents.
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Dokobit by Signicat helped BL, a leading Icelandic car dealership, streamline new car registration. BL faced slow, repetitive manual workflows... for contract signing. With Dokobit, they automated e-signing, saving time and cutting costs. Employees now focus on important tasks, not paperwork. The switch to digital signatures also eliminated paper waste, improving sustainability and satisfaction.
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Dokobit by Signicat helped the Lithuanian Radio and Television Center cut paper use by 4. 5 times. During the pandemic,...Telecenter needed to sign more documents remotely. Manual signing was slow and hard. With Dokobit, they made document signing secure and easy. Now, staff can sign documents from anywhere. The company prints only 22,000 sheets a year, down from 98,000.
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Odido used Signicat's iDIN authentication to improve SIM swap verification. Customers can now complete SIM swaps online, even if their... old SIM card is lost or stolen. This change made the process faster and easier for users. Odido cut human-assisted contacts by nearly 50%. The company now receives 1,600 fewer calls per month, saving hundreds of thousands yearly.
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Signicat's eID Hub helped Telia Norway reduce fraud in digital channels. Telia integrated Signicat APIs for digital identity verification using... BankID for all new mobile customers. The new process is faster and removes human error. Telia cut fraud costs by about 4 million NOK in 9 months. Two staff members were reassigned from manual checks to higher-value work. The onboarding journey is now simpler and more secure for customers.
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Gren used Dokobit by Signicat to replace manual document signing and management. Before, they spent a lot of time on... paperwork and used too much paper. With Dokobit, they sign contracts electronically with clients. This saves time, cuts errors, and makes it easier to work with partners. Gren now uses less paper and supports sustainability.
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Hehku Energia used Dokobit by Signicat to solve problems with electronic document signing and archiving. Before, they managed signatures across... many platforms, which made finding documents hard and took a lot of time. With Dokobit by Signicat, they now sign and store all documents in one place. The solution is secure, easy to use, and helps with employment contracts. Stakeholders see the company as more reliable and safe. The process is now faster and builds a stronger brand image.
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Fortum used Signicat’s secure authentication service for its Nordic retail energy business. The solution enabled customers in Norway, Sweden, and... Finland to log in using their local eIDs. Fortum integrated Signicat’s authentication across its self-service portal, mobile app, and customer service. This single integration brought time savings and cost efficiency. Customers responded positively to the secure login experience.
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Leiden University used ReadID to digitise LU-Card activation for thousands of new students. Before, students had to visit a counter... for identity checks. COVID made this process hard and costly. With ReadID, students now verify their identity at home using NFC and a smartphone. The new digital process is fast and easy for both students and staff. Manual checks are still possible for those without NFC documents.
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Signicat automated identity proofing for the University of Turku. Before, staff spent 30 minutes per student on video calls to... verify identity. Now, the process is fully automated and saves significant time. Students can verify their identity anytime, without needing a special app. The solution meets strict eIDAS security standards and works on any device. University staff no longer handle technical issues or manual checks.
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Signicat’s eID Hub helped SURF launch eduID, a unified digital identity for Dutch education. The solution integrated iDIN and eIDAS,... enabling secure, fast identity verification for students and staff, including international users. This reduced admin workload, improved user privacy, and increased trust in digital identities. Institutions now onboard users more easily, while individuals control their data and access services across the Netherlands. The system meets high compliance standards and is ready for future digital identity needs.
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