Salesforce CRM Analytics (formerly Tableau CRM) Overview
Salesforce CRM Analytics, formerly Tableau CRM, boosts productivity with visual data insights. Tableau simplifies data understanding and actionability.
Use Cases
Customers recommend Social Media Analytics, Engagement Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Salesforce CRM Analytics (formerly Tableau CRM).
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce CRM Analytics (formerly Tableau CRM).
Salesforce CRM Analytics (formerly Tableau CRM) Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce CRM Analytics (formerly Tableau CRM)'s features include Dashboard, Recording, Personalization, etc. and Salesforce CRM Analytics (formerly Tableau CRM) support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Salesforce CRM Analytics (formerly Tableau CRM) analytics capabilities include Analytics, and Custom Reports.
Reviews
"To have a tool that will help identify fundraising trends and help us move from descriptive analytics to predictive analysis is really exciting." - Melissa Kwilosz
Salesforce CRM Analytics (formerly Tableau CRM), Xtract.io, Clari, Saleschoice BI, Mediafly Intelligence360 (formerly InsightSquared), etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce CRM Analytics (formerly Tableau CRM)
Top Industries
- Research
- Information Technology and Services
- Banking
Popular in
- Enterprise
- Mid Market
- Small Business
Salesforce CRM Analytics (formerly Tableau CRM) is popular in Research, Information Technology And Services, and Banking and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Salesforce CRM Analytics (formerly Tableau CRM) Use Cases
How efficiently Does Salesforce CRM Analytics (formerly Tableau CRM) manage your Engagement Management?
How does Salesforce CRM Analytics (formerly Tableau CRM) facilitate Competitive Intelligence?
Why is Salesforce CRM Analytics (formerly Tableau CRM) the best choice for Lead Analytics?
What Are the key features of Salesforce CRM Analytics (formerly Tableau CRM) for Workflow Management?
53+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce CRM Analytics (formerly Tableau CRM) solved their Sales Analytics needs. Cuspera uses 3595 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
To have a tool that will help identify fundraising trends and help us move from descriptive analytics to predictive analysis is really exciting. Testimonial By Melissa Kwilosz |
|
With Einstein Analytics, what used to take 48 hours and some manpower is now five minutes, and I do it myself, which is a big deal. Testimonial By Greg Glenday |
|
The biggest reason for choosing Customer Community for our portal was growth. With Customer Community we have everything that the client needs in one spot. Without Salesforce, it would have been 3x as expensive to roll out this project. There were nine or 10 projects, with different integration poi...nts. Now our clients can say, ‘This is one vendor that can give me everything.’ The value of that in our industry is huge. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Melissa Kwilosz Chief Information Officer ASU |
To have a tool that will help identify fundraising trends and help us move from descriptive analytics to predictive analysis is really exciting. Testimonial By Melissa Kwilosz |
|
Greg Glenday Chief Revenue Officer Shazam |
With Einstein Analytics, what used to take 48 hours and some manpower is now five minutes, and I do it myself, which is a big deal. Testimonial By Greg Glenday |
|
Product management director, event management Forrester |
The biggest reason for choosing Customer Community for our portal was growth. With Customer Community we have everything that the client needs in one spot. Without Salesforce, it would have been 3x as expensive to roll out this project. There were nine or 10 projects, with different integration poi...nts. Now our clients can say, ‘This is one vendor that can give me everything.’ The value of that in our industry is huge. |
Case Studies
CASE STUDY Kotak Mahindra Bank
CASE STUDY Pidilite
CASE STUDY Jaipur Rugs
CASE STUDY Godrej & Boyce
CASE STUDY REVA University
CASE STUDY VFS Global
Video
When Data Cloud meets CRM Analytics
Frequently Asked Questions(FAQ)
for Salesforce CRM Analytics (formerly Tableau CRM)
What is Salesforce CRM Analytics (formerly Tableau CRM)?
Salesforce CRM Analytics (formerly Tableau CRM) is a business intelligence software that helps to make the right decision every time using AI-powered advanced analytics. It helps to improve ROI.
It helps to automate discovery about the data, focuses on achieving business goals, visualizes the entire business on a single screen, and easily create AI models, dashboard, and more.
Its features include improving business outcomes with precise recommendations and specific guidance, complete visualizations, predictions, and insights, of the data, taking instant action from the point of insight, and many more.
What is Salesforce CRM Analytics (formerly Tableau CRM) used for?
What are the top features of Salesforce CRM Analytics (formerly Tableau CRM)?
Who uses Salesforce CRM Analytics (formerly Tableau CRM)?
What are Salesforce CRM Analytics (formerly Tableau CRM) alternatives?
Where is Salesforce CRM Analytics (formerly Tableau CRM) located?
Peers used Salesforce CRM Analytics (formerly Tableau CRM) for social media analytics and engagement management
Salesforce CRM Analytics (formerly Tableau CRM) Competitors
Salesforce CRM Analytics (formerly Tableau CRM) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (89) |
| Analytics | Read Reviews (879) |
| Custom Reports | Read Reviews (999) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (89) |
| Analytics | Read Reviews (879) |
| Custom Reports | Read Reviews (999) |
Salesforce CRM Analytics (formerly Tableau CRM) Integrations
Salesforce CRM Analytics (formerly Tableau CRM) integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce CRM Analytics (formerly Tableau CRM)
Software Failure Risk Guidance
?for Salesforce CRM Analytics (formerly Tableau CRM)
Overall Risk Meter
Top Failure Risks for Salesforce CRM Analytics (formerly Tableau CRM)
Salesforce, Inc. News
Introducing Enterprise Knowledge powered by Data Cloud: Drive more accurate and trusted Agentforce responses with unstructured data.
Salesforce introduces Enterprise Knowledge powered by Data Cloud, enhancing Agentforce with unstructured data capabilities. This suite enables organizations to unlock and activate unstructured data, improving AI responses with accurate and trusted information. The integration of Zoomin's technology streamlines data access and processing, offering connectors to platforms like Zendesk and Google Drive. This innovation supports efficient customer service by providing comprehensive, personalized AI-driven answers.
Salesforce and Sister Nivedita University launch CRM and AI skills lab in Eastern India
Salesforce and Sister Nivedita University have launched a CRM and AI skills lab in Kolkata, Eastern India. This partnership aims to train 1,000 students annually, providing Salesforce certifications and hands-on projects. The initiative includes a customized curriculum using Salesforce CRM platforms and emphasizes faculty development. The collaboration aligns with India's National Education Policy, aiming to enhance digital competencies in education.
CSC Partners with Salesforce to Launch AI-Powered Grievance Redressal Platform for Rural India
Salesforce has partnered with Common Services Centres (CSC) to launch an AI-powered grievance redressal platform aimed at enhancing citizen services in rural India. This collaboration integrates Salesforce's Service Cloud and AI tools like Einstein Bots to improve service delivery and transparency for over 600,000 Village Level Entrepreneurs. The platform supports multilingual and mobile-first designs, facilitating digital governance across diverse regions.
Launching Salesforce in a newly formed global telecom - Infosys
A newly formed global telecommunications company, created from a demerger, successfully launched Salesforce as its new CRM system. Despite challenges like an abrupt CIO resignation and initial user expectations, the project focused on a people-centric approach, ensuring effective training and stakeholder engagement. The implementation addressed key pain points, met governance board expectations, and clarified system capabilities.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
Why is Salesforce CRM Analytics (formerly Tableau CRM) the best choice for Social Media Analytics?