Salesforce CRM Analytics (formerly Tableau CRM) Overview
Salesforce CRM Analytics, formerly Tableau CRM, boosts productivity with visual data insights. Tableau simplifies data understanding and actionability.
Use Cases
Customers recommend Social Media Analytics, Engagement Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Salesforce CRM Analytics (formerly Tableau CRM).
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce CRM Analytics (formerly Tableau CRM).
Salesforce CRM Analytics (formerly Tableau CRM) Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce CRM Analytics (formerly Tableau CRM)'s features include Dashboard, Recording, Personalization, etc. and Salesforce CRM Analytics (formerly Tableau CRM) support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Salesforce CRM Analytics (formerly Tableau CRM) analytics capabilities include Analytics, and Custom Reports.
Reviews
"The biggest reason for choosing Customer Community for our portal was growth. With Customer Community we have everything that the client needs in one spot. Without Salesforce, it would have been 3x as expensive to roll out this project. There were n...ine or 10 projects, with different integration points. Now our clients can say, ‘This is one vendor that can give me everything.’ The value of that in our industry is huge." - Forrester
Peer review evidence (same sources as the product rating summary)
"...Learning Objectives After reading this blog you will be able to Able to create an Einstein analytics Dashboard. ..." First-ever analytics Dashboard
"...Admissions Experience Make it easier to engage and prepare students Using EDA as the foundation, the Einstein Analytics Template for Recruitment & Admissions provides pre-built datasets, widgets, and dashboards to make visualizing and analyzing recruitment and admissions data easy for both K-12 and higher ed...." New Education Cloud Innovations to Support Lifelong Learning
"...When that expertise is paired with cutting- edge business intelligence, the added value is substantial...." Case Study Citizens Bank
Salesforce CRM Analytics (formerly Tableau CRM), Xtract.io, Clari, Saleschoice BI, Mediafly Intelligence360 (formerly InsightSquared), etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce CRM Analytics (formerly Tableau CRM)
Top Industries
- Research
- Information Technology and Services
- Banking
Popular in
- Enterprise
- Mid Market
- Small Business
Salesforce CRM Analytics (formerly Tableau CRM) is popular in Research, Information Technology And Services, and Banking and is widely used by Enterprise, Mid Market, and Small Business.
Salesforce CRM Analytics (formerly Tableau CRM) Customer wins, Customer success stories, Case studies
How does Salesforce CRM Analytics (formerly Tableau CRM) address your Engagement Management Challenges?
How can Salesforce CRM Analytics (formerly Tableau CRM) optimize your Competitive Intelligence Workflow?
What solutions does Salesforce CRM Analytics (formerly Tableau CRM) provide for Lead Analytics?
What Are the key features of Salesforce CRM Analytics (formerly Tableau CRM) for Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well Salesforce CRM Analytics (formerly Tableau CRM) solved their Sales Analytics needs. Cuspera uses 3595 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The biggest reason for choosing Customer Community for our portal was growth. With Customer Community we have everything that the client needs in one spot. Without Salesforce, it would have been 3x as expensive to roll out this project. There were nine or 10 projects, with different integration poi...nts. Now our clients can say, ‘This is one vendor that can give me everything.’ The value of that in our industry is huge. |
|
We have been able to simplify our processes by transitioning all legacy systems to Salesforce, resulting in a 30% productivity gain. Testimonial By Pete Butler |
|
To have a tool that will help identify fundraising trends and help us move from descriptive analytics to predictive analysis is really exciting. Testimonial By Melissa Kwilosz |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Product management director, event management Forrester |
The biggest reason for choosing Customer Community for our portal was growth. With Customer Community we have everything that the client needs in one spot. Without Salesforce, it would have been 3x as expensive to roll out this project. There were nine or 10 projects, with different integration poi...nts. Now our clients can say, ‘This is one vendor that can give me everything.’ The value of that in our industry is huge. |
|
Pete Butler Chief Executive Officer MS Companies |
We have been able to simplify our processes by transitioning all legacy systems to Salesforce, resulting in a 30% productivity gain. Testimonial By Pete Butler |
|
Melissa Kwilosz Chief Information Officer ASU |
To have a tool that will help identify fundraising trends and help us move from descriptive analytics to predictive analysis is really exciting. Testimonial By Melissa Kwilosz |
Indian businesses - Various - Very Large
Salesforce: Indian businesses roll out AI, Bengaluru tower planned - NewsBytes
Indian firms - Various Industries - Very Large
Indian firms moving AI from pilots towards deployment: Salesforce - PTI
Maxicare - Healthcare - Large
PH Salesforce talent must move up to AI architecture, tech founder says
Thames Valley Police and Hampshire & Isle of Wight Constabulary - Government Administration - Large
When Data Cloud meets CRM Analytics
Frequently Asked Questions (FAQ)
What buyers ask before choosing Salesforce CRM Analytics (formerly Tableau CRM)
What is Salesforce CRM Analytics (formerly Tableau CRM)?
Salesforce CRM Analytics (formerly Tableau CRM) is a business intelligence software that helps to make the right decision every time using AI-powered advanced analytics. It helps to improve ROI.
It helps to automate discovery about the data, focuses on achieving business goals, visualizes the entire business on a single screen, and easily create AI models, dashboard, and more.
Its features include improving business outcomes with precise recommendations and specific guidance, complete visualizations, predictions, and insights, of the data, taking instant action from the point of insight, and many more.
What is Salesforce CRM Analytics (formerly Tableau CRM) used for?
What are the top features of Salesforce CRM Analytics (formerly Tableau CRM)?
Who uses Salesforce CRM Analytics (formerly Tableau CRM)?
What are Salesforce CRM Analytics (formerly Tableau CRM) alternatives?
Where is Salesforce CRM Analytics (formerly Tableau CRM) located?
Peers used Salesforce CRM Analytics (formerly Tableau CRM) for social media analytics and engagement management
Salesforce CRM Analytics (formerly Tableau CRM) Competitors
Salesforce CRM Analytics (formerly Tableau CRM) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (89) |
| Analytics | Read Reviews (879) |
| Custom Reports | Read Reviews (999) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (89) |
| Analytics | Read Reviews (879) |
| Custom Reports | Read Reviews (999) |
Salesforce CRM Analytics (formerly Tableau CRM) Integrations
Salesforce CRM Analytics (formerly Tableau CRM) integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce CRM Analytics (formerly Tableau CRM)
Software Failure Risk Guidance
?for Salesforce CRM Analytics (formerly Tableau CRM)
Overall Risk Meter
Top Failure Risks for Salesforce CRM Analytics (formerly Tableau CRM)
Salesforce, Inc. News
Snaps Specs Get an Enterprise Boost from Salesforce and Nvidia
Salesforce partners with Snap Inc. to integrate its Agentforce AI agents into Snap's Specs augmented-reality glasses for enterprise use. This integration aims to enhance hands-free workplace tasks in various environments, leveraging Salesforce's AI capabilities to provide practical applications for Snap's Specs in the enterprise market.
Salesforce and OpenAI Launch Missionforce to Revolutionize Government AI Operations
Salesforce and OpenAI have launched Missionforce, a new AI-driven platform designed to enhance government operations. The platform integrates OpenAI's models to improve efficiency and service delivery in government agencies. Missionforce includes features like the Policy Engine for rapid policy execution and tools for real-time operations management, aiming to streamline workflows and foster public-private partnerships.
Salesforce AIforce Makes the Agent the Enterprise UI — and Forces a Pricing Question
Salesforce introduced AIforce at Dreamforce 2026, a strategic brand that integrates Salesforce with external environments like Claude and Slack, using an agent-as-UI model. This shift challenges traditional per-seat pricing by offering consumption-based options, aiming to align costs with automated work volume. AIforce's success hinges on its ability to manage complex workflows without human intervention.
Salesforce AIforce Connects Claude and Slack to CRM Controls - Quasa.io
Salesforce introduced AIforce, an interface and governance layer that connects external AI platforms like Claude and Slack to Salesforce's CRM controls. This integration allows users to initiate tasks in these platforms while Salesforce manages permissions and business logic. AIforce aims to enhance CRM functionality without replacing Salesforce's core system.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
What Are the key features of Salesforce CRM Analytics (formerly Tableau CRM) for Social Media Analytics?