Salesforce CRM Analytics (formerly Tableau CRM) Overview
Salesforce CRM Analytics, formerly Tableau CRM, boosts productivity with visual data insights. Tableau simplifies data understanding and actionability.
Use Cases
Customers recommend Social Media Analytics, Engagement Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Salesforce CRM Analytics (formerly Tableau CRM).
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce CRM Analytics (formerly Tableau CRM).
Salesforce CRM Analytics (formerly Tableau CRM) Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce CRM Analytics (formerly Tableau CRM)'s features include Dashboard, Recording, Personalization, etc. and Salesforce CRM Analytics (formerly Tableau CRM) support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Salesforce CRM Analytics (formerly Tableau CRM) analytics capabilities include Analytics, and Custom Reports.
Reviews
"With Einstein Analytics, we are empowering our sales and marketing team members to be even smarter about their business and accelerate it." - David Cohen
Peer review evidence (same sources as the product rating summary)
"...On iOS, users can now access Einstein Analytics dashboards from within the Salesforce app, alongside their Salesforce records and reports...." 6 Easy Ways to Customize the New Salesforce Mobile App
"...The life cycle of a sale a great visual our reps for keeping up a good cadence!...." Peer review by Employee in Customer Service
"...Learn more about leveraging successful business intelligence by browsing this blog, filling out the quick form below, or contacting us here to discuss our Salesforce consulting services. ..." Salesforce Summer 19 Einstein Highlights
Salesforce CRM Analytics (formerly Tableau CRM), Xtract.io, Clari, Saleschoice BI, Mediafly Intelligence360 (formerly InsightSquared), etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce CRM Analytics (formerly Tableau CRM)
Top Industries
- Research
- Information Technology and Services
- Banking
Popular in
- Enterprise
- Mid Market
- Small Business
Salesforce CRM Analytics (formerly Tableau CRM) is popular in Research, Information Technology And Services, and Banking and is widely used by Enterprise, Mid Market, and Small Business.
Salesforce CRM Analytics (formerly Tableau CRM) Customer wins, Customer success stories, Case studies
How does Salesforce CRM Analytics (formerly Tableau CRM) address your Engagement Management Challenges?
What Are the key features of Salesforce CRM Analytics (formerly Tableau CRM) for Competitive Intelligence?
Why is Salesforce CRM Analytics (formerly Tableau CRM) the best choice for Lead Analytics?
How does Salesforce CRM Analytics (formerly Tableau CRM) facilitate Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well Salesforce CRM Analytics (formerly Tableau CRM) solved their Sales Analytics needs. Cuspera uses 3595 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Einstein Analytics, we are empowering our sales and marketing team members to be even smarter about their business and accelerate it. Testimonial By David Cohen |
|
By pulling in Salesforce data natively, we give our sales teams the power to report across all of these different items, and that shows extreme value. Testimonial By Rachel Rogers |
|
We have been able to simplify our processes by transitioning all legacy systems to Salesforce, resulting in a 30% productivity gain. Testimonial By Pete Butler |
| CUSTOMERS | TESTIMONIALS |
|---|---|
David Cohen Head of Business Planning Palo Alto Networks |
With Einstein Analytics, we are empowering our sales and marketing team members to be even smarter about their business and accelerate it. Testimonial By David Cohen |
Rachel Rogers Director, IT Sales, Channels, CPQ, and CEP BMC Software |
By pulling in Salesforce data natively, we give our sales teams the power to report across all of these different items, and that shows extreme value. Testimonial By Rachel Rogers |
Pete Butler Chief Executive Officer MS Companies |
We have been able to simplify our processes by transitioning all legacy systems to Salesforce, resulting in a 30% productivity gain. Testimonial By Pete Butler |
Curative - Healthcare - Medium
Salesforce (CRM) Lost A $600, 000 Contract To An In House AI CRM
Curative - Healthcare - Medium
Curative Ditches $600, 000 Salesforce Contract Says 'AI Changes the Economics of Building ...
Siemens - Manufacturing - Very Large
Businesses nearly triple AI agent deployments — Salesforce
Thames Valley Police and Hampshire & Isle of Wight Constabulary - Government Administration - Large
When Data Cloud meets CRM Analytics
Frequently Asked Questions (FAQ)
What buyers ask before choosing Salesforce CRM Analytics (formerly Tableau CRM)
What is Salesforce CRM Analytics (formerly Tableau CRM)?
Salesforce CRM Analytics (formerly Tableau CRM) is a business intelligence software that helps to make the right decision every time using AI-powered advanced analytics. It helps to improve ROI.
It helps to automate discovery about the data, focuses on achieving business goals, visualizes the entire business on a single screen, and easily create AI models, dashboard, and more.
Its features include improving business outcomes with precise recommendations and specific guidance, complete visualizations, predictions, and insights, of the data, taking instant action from the point of insight, and many more.
What is Salesforce CRM Analytics (formerly Tableau CRM) used for?
What are the top features of Salesforce CRM Analytics (formerly Tableau CRM)?
Who uses Salesforce CRM Analytics (formerly Tableau CRM)?
What are Salesforce CRM Analytics (formerly Tableau CRM) alternatives?
Where is Salesforce CRM Analytics (formerly Tableau CRM) located?
Salesforce CRM Analytics (formerly Tableau CRM) Competitors
Salesforce CRM Analytics (formerly Tableau CRM) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (89) |
| Analytics | Read Reviews (879) |
| Custom Reports | Read Reviews (999) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (89) |
| Analytics | Read Reviews (879) |
| Custom Reports | Read Reviews (999) |
Salesforce CRM Analytics (formerly Tableau CRM) Integrations
Salesforce CRM Analytics (formerly Tableau CRM) integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce CRM Analytics (formerly Tableau CRM)
Software Failure Risk Guidance
?for Salesforce CRM Analytics (formerly Tableau CRM)
Overall Risk Meter
Top Failure Risks for Salesforce CRM Analytics (formerly Tableau CRM)
Salesforce, Inc. News
Salesforce aims to be your enterprise AI harness, touts AIforce
Salesforce introduces AIforce, an enterprise AI harness designed to integrate data and workflows with AI agents without additional integrations. AIforce aims to unify Salesforce's platform layers, including data, applications, and semantics, enhancing enterprise transformation. The platform features zero data retention and packaged agents for industry-specific tasks.
Salesforce and Anthropic Announce Claudeforce: The #1 AI Meets the #1 AI CRM
Salesforce and Anthropic have launched Claudeforce, a strategic partnership that integrates Claude's AI reasoning with Salesforce's enterprise platform. This collaboration introduces Salesforce in Claude, a plugin with 37 prebuilt sales skills, enhancing sales automation and enterprise data integration. The partnership also embeds Claude into Salesforce and Slack, aiming to transform enterprise AI applications and productivity.
Salesforce Quarterly Highlights: FY27 Q2 Product Releases and Corporate Announcements
Salesforce announced several product releases and enhancements in its FY27 Q2 update. Key updates include the launch of Agentic Advisor, Agentforce Commerce, and Agentforce Help Agent, which leverage AI to enhance customer service and commerce capabilities. Additionally, Salesforce introduced new MCP servers for better integration with Slackbot, enhancing CRM functionalities within Slack. These innovations aim to improve customer engagement and operational efficiency across various platforms.
Salesforce Named a Leader in IDC MarketScape: Worldwide Software Platforms for National Civilian Government AI-Enabled Case Management
Salesforce has been named a Leader in the 2026 IDC MarketScape for Worldwide Software Platforms for National Civilian Government AI-Enabled Case Management. The recognition highlights Salesforce's strengths in mission-specific case management templates, AI investments, and global compliance. This accolade underscores Salesforce's role in enhancing government agencies' efficiency and responsiveness through AI-driven solutions.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
How does Salesforce CRM Analytics (formerly Tableau CRM) facilitate Social Media Analytics?