MessageBird Overview
This is a summary of the comprehensive capabilities and benefits of MessageBird based on over 956 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
MessageBird, Dashly, Giosg, Sparkcentral, MessageMedia, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if MessageBird is right for your needs? Our Cuspera AI engine can evaluate how MessageBird fits your specific business needs, industry, and context. Get your personalized assessment report today.
MessageBird supports business activities such as:
- Communication Management
- Engagement Management
- Contact List Management
- Helpdesk Management
- Advertisement
MessageBird can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, Acquire Customers, Build Brand Awareness, Scale Best Practices, etc. It can help manage these activities if you use Text SMS Support Groups and Phone Calls for these needs. As a solution, MessageBird's capabilities include Personalization, Alerts: Popups & Notifications, Bot, etc.
MessageBird Internet Vertical is its biggest customer base.
Reviews
"...I can send text messages from my laptop. ...." Peer review by Larry M., Hypnotherapist, Health, Wellness and Fitness
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well MessageBird solved their Conversational Marketing needs. Cuspera uses 956 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using MessageBird.
Use Cases
Peers recommend Communication Management , Engagement Management , Contact List Management , as the business use cases that they have been most satisfied while using MessageBird.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with Text SMS |
4.40/5 ★ |
"...I can send text messages from my laptop. ...." Peer review by Larry M., Hypnotherapist, Health, Wellness and Fitness |
| sending & publishing communications |
4.36/5 ★ |
"...Easy to send bulk messages to all of my contacts...." Peer review by Anonymous Reviewer |
| Engagement Management with Text SMS |
4.69/5 ★ |
"...Add messaging to your lead generation and re-engagement workflows. ..." Integrations |
| engaging and following up |
4.52/5 ★ |
"...Engage with sales leads...." WhatsApp Business API |
| Contact List Management with Support Groups |
4.72/5 ★ |
"...See all the relevant details for customers like order history and previous interactions with your business...." Logistics Communication Automation |
| contacts history |
4.52/5 ★ |
"...Empower your teams with the full history of customer interactions to deliver more personal and effective support. ..." MessageBird for On Demand |
| creating contact list |
3.88/5 ★ |
"...Ease of use - simple setup Used by a team with technical expertise Easily to create and manage contacts and groups Responsive support team Good value. ...." Peer review by Mike S., IT Director, Research |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with Text SMS |
4.40/5 ★ |
"...I can send text messages from my laptop. ...." Peer review by Larry M., Hypnotherapist, Health, Wellness and Fitness |
|
| sending & publishing communications |
4.40/5 ★ |
| Engagement Management with Text SMS |
4.69/5 ★ |
"...Add messaging to your lead generation and re-engagement workflows. ..." Integrations |
|
| engaging and following up |
4.69/5 ★ |
| Contact List Management with Support Groups |
4.72/5 ★ |
"...See all the relevant details for customers like order history and previous interactions with your business...." Logistics Communication Automation |
|
| contacts history |
4.72/5 ★ |
| creating contact list |
4.72/5 ★ |
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 956 insights from peers and experts to help you assess how these MessageBird use cases fit your Conversational Marketing needs.
Frequently Asked Questions(FAQ)
for MessageBird
What is MessageBird?
What is MessageBird used for?
What are the top features of MessageBird?
Who uses MessageBird?
What are MessageBird alternatives?
Where is MessageBird located?
Popular Business Setting
for MessageBird
Top Industries
- Internet
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used MessageBird to Improve internal communications and Enhance customer relationships
MessageBird Alternatives
Peer and Expert Opinion on Features
for MessageBird
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (41) |
| Alerts: popups & Notifications | Read Reviews (40) |
| bot | Read Reviews (17) |
| Templates | Read Reviews (13) |
| Feedback surveys | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (41) |
| Alerts: popups & Notifications | Read Reviews (40) |
| bot | Read Reviews (17) |
| Templates | Read Reviews (13) |
| Feedback surveys | Read Reviews (12) |
IT and Other Capabilities
for MessageBird
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (36) |
| Data Import | Read Reviews (47) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (36) |
| Data Import | Read Reviews (47) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (202) |
| Chat Support | Read Reviews (21) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (202) |
| Chat Support | Read Reviews (21) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (60) |
| Analytics | Read Reviews (13) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (60) |
| Analytics | Read Reviews (13) |
Software Failure Risk Guidance
?for MessageBird
Overall Risk Meter
Top Failure Risks for MessageBird
Vendor Profile Details
Company Name
MessageBird
Company Website
https://messagebird.com/en/HQ Location
Amsterdam, North Holland
Employees
251-500
Social
Financials
SERIES C
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