Real-World Case Studies and Customer Success Stories with Matrix42 FastViewer

Matrix42 helped the City of Tampere improve service management. The city used Matrix42 for IT and enterprise services. The solution... included AI-powered service management and asset management. The city aimed to streamline operations and improve efficiency. Matrix42 provided secure, European-hosted software. The City of Tampere benefited from better control and automation.
Show More..

Matrix42 helped Sollentuna kommun improve their service management. The solution made IT asset management easier. Sollentuna kommun can now track... and manage all IT assets in one place. This saves time and money. Matrix42 supports better control and efficiency for government administration.
Show More..

Matrix42 helped Tammerfors stad meet strict data security and compliance needs. The city needed a service management solution with local... data ownership and support in Finnish. Matrix42 provided a compliant cloud solution and local expert support. Tammerfors now manages IT for over 340,000 residents across nine municipalities. The solution ensures data integrity and meets all regulatory requirements.
Show More..

Matrix42 helped the City of Tampere meet strict data security and control needs. The city needed a service management solution... that followed local regulations and kept data in their control. Matrix42 provided services in the local language and ensured data privacy with compliant cloud solutions. Local support teams delivered fast and reliable help. The City of Tampere now has a trusted European partner for service management.
Show More..

Matrix42 IGA helped Metsähallitus make identity management easy. Metsähallitus needed a modern, flexible solution to replace their old identity management... systems. They chose Matrix42 IGA after a public tender. The new system made onboarding and offboarding faster. It is easy to use and ready for future needs. Metsähallitus now saves time and has a better way to manage user identities.
Show More..

Matrix42 helped the City of Tampere improve service management. The city used Matrix42 for IT and enterprise services. The solution... included AI-powered service management and asset management. The city aimed to streamline operations and improve efficiency. Matrix42 provided secure, European-hosted software. The City of Tampere benefited from better control and automation.
Show More..

Matrix42 helped Sollentuna kommun improve their service management. The solution made IT asset management easier. Sollentuna kommun can now track... and manage all IT assets in one place. This saves time and money. Matrix42 supports better control and efficiency for government administration.
Show More..

Matrix42 helped Tammerfors stad meet strict data security and compliance needs. The city needed a service management solution with local... data ownership and support in Finnish. Matrix42 provided a compliant cloud solution and local expert support. Tammerfors now manages IT for over 340,000 residents across nine municipalities. The solution ensures data integrity and meets all regulatory requirements.
Show More..

Matrix42 helped the City of Tampere meet strict data security and control needs. The city needed a service management solution... that followed local regulations and kept data in their control. Matrix42 provided services in the local language and ensured data privacy with compliant cloud solutions. Local support teams delivered fast and reliable help. The City of Tampere now has a trusted European partner for service management.
Show More..

Matrix42 IGA helped Metsähallitus make identity management easy. Metsähallitus needed a modern, flexible solution to replace their old identity management... systems. They chose Matrix42 IGA after a public tender. The new system made onboarding and offboarding faster. It is easy to use and ready for future needs. Metsähallitus now saves time and has a better way to manage user identities.
Show More..

Matrix42 platform helps the University of Eastern Finland manage IT assets and services. The university uses Matrix42 for service management,... software asset management, and endpoint management. This solution streamlines IT operations and improves efficiency. The platform supports secure, compliant, and automated processes. The university benefits from better visibility and control over its IT environment.
Show More..

Matrix42 Unified Endpoint Management helped the University of Vienna standardize software asset management. The university replaced two old systems with... one integrated solution. They now track assets, licenses, and costs in one place. The system manages 19,200 clients and 268 software products. Since 2015, they have processed 265,000 transactions. IT managers now have better control and daily reports on assets and licenses.
Show More..

Matrix42 Software Asset Management helped Université de Vienne control software asset management. The university needed to unify processes and gain... better visibility over assets, licenses, and costs. They replaced two old systems with one reliable solution. The new system managed 265,000 transactions since 2015 and supported 19,200 active users. The university now rents 268 software products and improved compliance and cost control.
Show More..

Matrix42 IT Service Management (ITSM) helped Laurea University of Applied Sciences improve support service processes. Laurea needed a single tool... to serve both staff and students and wanted mobile access, which their old system lacked. Matrix42 ITSM provided a one-stop solution, boosting productivity and saving costs. The new system made support services more transparent, scalable, and user-friendly. Reporting became clearer and more flexible for Laurea.
Show More..

Matrix42 platform helps the University of Eastern Finland manage IT assets and services. The university uses Matrix42 for service management,... software asset management, and endpoint management. This solution streamlines IT operations and improves efficiency. The platform supports secure, compliant, and automated processes. The university benefits from better visibility and control over its IT environment.
Show More..

Matrix42 Unified Endpoint Management helped the University of Vienna standardize software asset management. The university replaced two old systems with... one integrated solution. They now track assets, licenses, and costs in one place. The system manages 19,200 clients and 268 software products. Since 2015, they have processed 265,000 transactions. IT managers now have better control and daily reports on assets and licenses.
Show More..

Matrix42 Software Asset Management helped Université de Vienne control software asset management. The university needed to unify processes and gain... better visibility over assets, licenses, and costs. They replaced two old systems with one reliable solution. The new system managed 265,000 transactions since 2015 and supported 19,200 active users. The university now rents 268 software products and improved compliance and cost control.
Show More..

Matrix42 IT Service Management (ITSM) helped Laurea University of Applied Sciences improve support service processes. Laurea needed a single tool... to serve both staff and students and wanted mobile access, which their old system lacked. Matrix42 ITSM provided a one-stop solution, boosting productivity and saving costs. The new system made support services more transparent, scalable, and user-friendly. Reporting became clearer and more flexible for Laurea.
Show More..

Matrix42 Digital Workspace Management helped HABAU GROUP automate IT assets, services, and processes. The company unified three IT departments and... replaced manual asset management. Employees now use a self-service portal to order hardware, software, and services. Only three staff manage the entire tool for 3,000 users. The solution improved efficiency, reduced costs, and increased transparency across the group.
Show More..

Matrix42 IT Asset Management helped Habau Group automate assets, services, and process management. The company needed to unify three IT... departments and replace manual asset and license management. Matrix42's Enterprise Service Management and Unified Endpoint Management connected the service catalogue, asset management, and service desk. Now, 3,000 employees use a self-service portal to request services, hardware, and software. Requests are automatically delivered and logged in the system.
Show More..

Matrix42 IGA helped A-Insinöörit improve their IT processes. They used Matrix42's cloud-based SaaS for identity and access management. The company... wanted a user-friendly and scalable service. Matrix42 IGA gave them more transparency, better usability, and easier audits. The solution also supported their digital transformation and remote work needs.
Show More..

Matrix42 Digital Workspace Management helped HABAU GROUP automate IT assets, services, and processes. The company unified three IT departments and... replaced manual asset management. Employees now use a self-service portal to order hardware, software, and services. Only three staff manage the entire tool for 3,000 users. The solution improved efficiency, reduced costs, and increased transparency across the group.
Show More..

Matrix42 IT Asset Management helped Habau Group automate assets, services, and process management. The company needed to unify three IT... departments and replace manual asset and license management. Matrix42's Enterprise Service Management and Unified Endpoint Management connected the service catalogue, asset management, and service desk. Now, 3,000 employees use a self-service portal to request services, hardware, and software. Requests are automatically delivered and logged in the system.
Show More..

Matrix42 IGA helped A-Insinöörit improve their IT processes. They used Matrix42's cloud-based SaaS for identity and access management. The company... wanted a user-friendly and scalable service. Matrix42 IGA gave them more transparency, better usability, and easier audits. The solution also supported their digital transformation and remote work needs.
Show More..

Matrix42 helped SIEGENIA transform their service management over 20 years. SIEGENIA used Matrix42 to streamline IT and enterprise services. The... solution improved process efficiency and operational agility. SIEGENIA now manages IT assets and service desk tasks more easily. The company benefits from AI-powered service management and better end user experience.
Show More..

Matrix42 ITSM helped WITTMANN Group merge two IT departments into one global unit. The company replaced multiple ticket systems with... a unified service desk. This improved task assignment, knowledge sharing, and process transparency. The new system cut process runtimes, reduced costs, and improved compliance. Users now benefit from easier onboarding and better service tracking.
Show More..

Matrix42 Enterprise Service Management helped GRIMME move from manual IT processes to a single, integrated system. Before, GRIMME managed tickets... and assets with email and manual lists, causing confusion and wasted time. With Matrix42, they now track tickets, manage assets, and handle software orders in one place. The IT team has more transparency and better data. This change made IT support easier and improved how they serve users. Costs went down, and processes became simpler, though exact savings were not measured.
Show More..

Matrix42 helped SIEGENIA transform their service management over 20 years. SIEGENIA used Matrix42 to streamline IT and enterprise services. The... solution improved process efficiency and operational agility. SIEGENIA now manages IT assets and service desk tasks more easily. The company benefits from AI-powered service management and better end user experience.
Show More..

Matrix42 ITSM helped WITTMANN Group merge two IT departments into one global unit. The company replaced multiple ticket systems with... a unified service desk. This improved task assignment, knowledge sharing, and process transparency. The new system cut process runtimes, reduced costs, and improved compliance. Users now benefit from easier onboarding and better service tracking.
Show More..

Matrix42 Enterprise Service Management helped GRIMME move from manual IT processes to a single, integrated system. Before, GRIMME managed tickets... and assets with email and manual lists, causing confusion and wasted time. With Matrix42, they now track tickets, manage assets, and handle software orders in one place. The IT team has more transparency and better data. This change made IT support easier and improved how they serve users. Costs went down, and processes became simpler, though exact savings were not measured.
Show More..

Matrix42 helped Metsähallitus make identity management easy. Metsähallitus used Matrix42's identity governance and administration solution. The solution made managing identities... and access rights simple. Matrix42 provided an intuitive European IAM tool. Metsähallitus improved security and efficiency with Matrix42.
Show More..

Matrix42 conversational AI helped the Finnish National Language Certificate Administration. They used AI to streamline their certificate administration process. The... solution improved efficiency and made the process easier. The public sector organization benefited from better service management. The case shows how conversational AI can help automate public services.
Show More..

Matrix42 helped Metsähallitus make identity management easy. Metsähallitus used Matrix42's identity governance and administration solution. The solution made managing identities... and access rights simple. Matrix42 provided an intuitive European IAM tool. Metsähallitus improved security and efficiency with Matrix42.
Show More..

Matrix42 conversational AI helped the Finnish National Language Certificate Administration. They used AI to streamline their certificate administration process. The... solution improved efficiency and made the process easier. The public sector organization benefited from better service management. The case shows how conversational AI can help automate public services.
Show More..

Matrix42 platform helped Finavia manage many types and large numbers of contracts. Finavia needed to meet strict regulations and maintain... high service quality at 20 airports. The company faced challenges with contract management and compliance. Matrix42 provided a solution for smooth and safe contract management. This improved Finavia's ability to meet regulatory requirements and support airport operations.
Show More..

Matrix42 platform helped Finavia manage many types and large numbers of contracts. Finavia needed to meet strict regulations and maintain... high service quality at 20 airports. The company faced challenges with contract management and compliance. Matrix42 provided a solution for smooth and safe contract management. This improved Finavia's ability to meet regulatory requirements and support airport operations.
Show More..

Matrix42 ITSM helped CORA, a major French retail company, simplify and digitize IT and business processes. CORA used the platform... to unify service management across HR, IT, and other business lines. The solution managed 1,800 servers, 6,500 workstations, and over 19,000 mobile devices. The project focused on automation, cost monitoring, and improving employee experience. CORA's support director highlighted the importance of process unification and digitization for success.
Show More..

Matrix42 ITSM helped CORA, a major French retail company, simplify and digitize IT and business processes. CORA used the platform... to unify service management across HR, IT, and other business lines. The solution managed 1,800 servers, 6,500 workstations, and over 19,000 mobile devices. The project focused on automation, cost monitoring, and improving employee experience. CORA's support director highlighted the importance of process unification and digitization for success.
Show More..

Matrix42 Enterprise Service Management helped Sprinkenhof standardize and automate IT service processes. Sprinkenhof needed a scalable IT management solution and... aimed for ISO/IEC 27001 certification. They used Matrix42's SAM tool to record IT assets and prepare for certification, with many requirements met through automation. A new ticketing system helped them address issues and integrate external partners. Sprinkenhof now has easy access to all IT assets and improved process efficiency.
Show More..

Matrix42 Enterprise Service Management helped Sprinkenhof standardize and automate IT service processes. Sprinkenhof needed a scalable IT management solution and... aimed for ISO/IEC 27001 certification. They used Matrix42's SAM tool to record IT assets and prepare for certification, with many requirements met through automation. A new ticketing system helped them address issues and integrate external partners. Sprinkenhof now has easy access to all IT assets and improved process efficiency.
Show More..

Matrix42 Software Asset Management helped Basler Kantonalbank (BKB) manage over 100 applications and complex license models. BKB needed better compliance... and transparency in software licensing. Matrix42 SAM and Crayon's managed service enabled fast license data capture, automated compliance checks, and monthly expert reviews. BKB saved money by reallocating unused licenses and discontinuing unnecessary applications. The solution improved audit readiness and reduced compliance risks.
Show More..

Matrix42 Software Asset Management helped Basler Kantonalbank (BKB) manage over 100 applications and complex license models. BKB needed better compliance... and transparency in software licensing. Matrix42 SAM and Crayon's managed service enabled fast license data capture, automated compliance checks, and monthly expert reviews. BKB saved money by reallocating unused licenses and discontinuing unnecessary applications. The solution improved audit readiness and reduced compliance risks.
Show More..

Matrix42 Unified Endpoint Management helped Fastweb standardize processes and improve asset, license, and cost visibility. Fastweb needed to manage device... services for over 300 public sector organizations in Italy. The solution covered 110,000 desktop nodes, 43,000 network nodes, 215,000 phones, 13,000 servers, and 9,000 firewalls. Fastweb now manages 390,000 nodes and serves 2.4 million customers worldwide. The project succeeded in the first year, and Fastweb is considering expanding to mobile devices and new sectors.
Show More..

Matrix42 Unified Endpoint Management helped Fastweb standardize processes and improve asset, license, and cost visibility. Fastweb needed to manage device... services for over 300 public sector organizations in Italy. The solution covered 110,000 desktop nodes, 43,000 network nodes, 215,000 phones, 13,000 servers, and 9,000 firewalls. Fastweb now manages 390,000 nodes and serves 2.4 million customers worldwide. The project succeeded in the first year, and Fastweb is considering expanding to mobile devices and new sectors.
Show More..

Matrix42 helped Metsähallitus make identity management easy. Metsähallitus needed a simple way to manage identities. Matrix42 provided an intuitive identity... governance and administration solution. This made identity management less demanding for Metsähallitus. The solution improved security and made daily work easier.
Show More..

Matrix42 helped A-Insinöörit increase efficiency by using a single platform approach. The company streamlined IT and enterprise services with Matrix42's... service management solution. They gained better visibility and control over their IT assets. This led to improved process efficiency and operational agility. The solution supported A-Insinöörit in managing software, assets, and identities from one place.
Show More..

Conversational AI from Matrix42 helped the Finnish National Language Certificate Administration manage national language exams more efficiently. The solution automated... key processes and improved service management. This led to faster handling of exam-related tasks. The administration saw better process efficiency and smoother operations. Matrix42's AI tools supported digital transformation in the public sector.
Show More..

Matrix42 helped Vincit save money and control software spending. Vincit used Matrix42 to get better visibility into software and license... usage. This helped them cut unnecessary costs. Vincit gained more control over their IT assets. Matrix42 made it easier for Vincit to manage software and reduce waste.
Show More..

Matrix42 helped Trackunit gain better visibility and cost control over their growing software applications. Trackunit used Matrix42 solutions to manage... software assets and reduce unnecessary costs. The platform provided a single view for all IT assets, improving efficiency. Trackunit achieved greater operational agility and streamlined IT management. The solution supported Trackunit's expansion and digital transformation.
Show More..

Matrix42 helped Better Collective control software assets and cut costs. The solution gave full visibility into software and licenses. Better... Collective used Matrix42 to optimize IT asset management. This improved cost efficiency and asset tracking. The company gained better control over software spending.
Show More..

Matrix42 Professional helped Avarn Security Finland improve IT efficiency. The company used AI-powered service management to streamline operations. Matrix42 enabled... better asset management and automation. The solution aimed to save time and reduce costs. Avarn Security Finland benefited from more productive IT services.
Show More..

Matrix42 Professional helped Avarn Security Finland improve IT efficiency. The company used AI-powered service management to streamline operations. Matrix42 enabled... better asset management and automation. The solution aimed to save time and reduce costs. Avarn Security Finland benefited from more productive IT services.
Show More..

Matrix42 helped Metsähallitus make identity management easy. Metsähallitus needed a simple way to manage identities. Matrix42 provided an intuitive identity... governance and administration solution. This made identity management less demanding for Metsähallitus. The solution improved security and made daily work easier.
Show More..

Matrix42 helped A-Insinöörit increase efficiency by using a single platform approach. The company streamlined IT and enterprise services with Matrix42's... service management solution. They gained better visibility and control over their IT assets. This led to improved process efficiency and operational agility. The solution supported A-Insinöörit in managing software, assets, and identities from one place.
Show More..

Conversational AI from Matrix42 helped the Finnish National Language Certificate Administration manage national language exams more efficiently. The solution automated... key processes and improved service management. This led to faster handling of exam-related tasks. The administration saw better process efficiency and smoother operations. Matrix42's AI tools supported digital transformation in the public sector.
Show More..

Matrix42 helped Vincit save money and control software spending. Vincit used Matrix42 to get better visibility into software and license... usage. This helped them cut unnecessary costs. Vincit gained more control over their IT assets. Matrix42 made it easier for Vincit to manage software and reduce waste.
Show More..

Matrix42 helped Trackunit gain better visibility and cost control over their growing software applications. Trackunit used Matrix42 solutions to manage... software assets and reduce unnecessary costs. The platform provided a single view for all IT assets, improving efficiency. Trackunit achieved greater operational agility and streamlined IT management. The solution supported Trackunit's expansion and digital transformation.
Show More..

Matrix42 helped Better Collective control software assets and cut costs. The solution gave full visibility into software and licenses. Better... Collective used Matrix42 to optimize IT asset management. This improved cost efficiency and asset tracking. The company gained better control over software spending.
Show More..