Real-World Case Studies and Customer Success Stories with Key Survey

FORM helped Food City improve survey turnaround time. Food City needed faster survey reporting and offline survey tools. FORM made it easy to send surveys by email and collect in-store feedback witho...ut internet. Management teams now get quick, clear reports. Food City can track results over time and use historical data. The solution reduced manual work and made reporting much faster.
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FORM helped Brewers Decorator Centers move from paper forms to a digital platform. Brewers used FORM to run daily audits, health and safety checks, and compliance evaluations across 170 UK locations.... The mobile solution replaced slow, paper-based processes with real-time data collection and automated workflows. Brewers now uses dashboards to track KPIs and make fast, data-driven decisions. Managers and leaders can see performance and act quickly to improve operations.
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GoSpotCheck by FORM helped a leading office supply store chain improve store operations. The company faced problems with real-time insights, loss prevention, and inconsistent daily procedures. GoSpot...Check provided mobile task management, photo reporting, and business intelligence dashboards. Managers assigned tasks and tracked progress in real time. The company saw increased sales during promotions and better customer engagement. Loss prevention improved with in-app photo capture and reporting. Store execution became more consistent, giving customers a better experience.
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FORM OpX helped a leading eyewear manufacturer improve store audits and equipment maintenance. Before using FORM OpX, the company struggled with manual audits and slow quality checks. FORM OpX automa...ted daily checklists and maintenance tasks across hundreds of locations. Teams now get real-time insights into store quality and compliance. The company saw better product quality, higher sales, and improved preventative maintenance.
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FORM OpX helped the boohoo group, a global online retailer, cut operating costs by over 60%. Before FORM OpX, boohoo used manual, paper-based audits that caused errors and delays. With FORM OpX, they... switched to a single digital tool for checks, supplier recharges, and reporting. This change made audits faster and more accurate. Boohoo now saves over 60% on labor and operational costs each year.
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GoSpotCheck by FORM helped a large hypermarket superstore in the Northwest improve audit efficiency. The retailer used mobile task management, photo reporting, and real-time insights to track store p...erformance. Managers gained clear visibility into compliance and could make data-driven decisions. The company provided targeted support to stores needing help. The superstore saw a 5% increase in its overall performance score after using the software.
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FORM OpX helped Ahtna Inc. automate and improve its safety reporting. Before, Ahtna used paper forms that were slow and often missed key details. With FORM OpX, teams now submit digital reports, even... from remote sites. Leaders use dashboards to track incidents and spot trends. This new system reduced incident claims and improved safety statistics for Ahtna.
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GoSpotCheck helped Jackson Hewitt find over 500 inconsistencies across its 6,000+ locations. The company faced problems with field execution and lacked flexible, mobile reporting tools. GoSpotCheck r...eplaced manual processes and improved reporting speed. Now, field teams can track compliance and fix issues faster. Jackson Hewitt improved marketing and customer engagement with real-time data.
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FORM OpX helped the Detroit Tigers improve ballpark operations. The team used to track inspections with pen and paper, which caused delays and missed issues. FORM OpX made it easy to track tasks, eve...n in areas with low connectivity. The team now uses digital checklists and photo tasks for better accountability. Issues are escalated quickly, helping keep the ballpark running smoothly for over 20,000 fans each game.
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FORM helped a Fortune 500 beverage company track employee health for COVID-19 compliance. The company needed a way for workers to self-attest symptoms and connect responses to a QR code system. FORM ...built a custom form and dashboard for real-time monitoring and alerts. The solution enabled instant action on reported symptoms and supported compliance with state laws. Managers gained clear data to improve employee engagement and prevent infection spread.
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GoSpotCheck by FORM helped one of the world’s largest meat providers improve store audits and product quality. The company needed better visibility into in-store performance and struggled to track pr...oduct defects. With GoSpotCheck, they used mobile task management and real-time photo reporting to get instant insights. This improved communication with their main retail partner and gave actionable data on product failures. The company now maintains high standards for quality and safety across all locations.
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GoSpotCheck by FORM's Image Recognition software helped a leading non-alcoholic beverage brand improve store audits and contract compliance. The company automated surveys, making them 75% faster. Rea...l-time insights led to a 50% increase in contract compliance. The brand also saw a 1-2% increase in revenue in the independent small-format retail segment. The solution used AI to analyze shelf share, out-of-stocks, and compliance, driving business growth.
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GoSpotCheck by FORM helped Levi’s improve retail execution. Levi’s struggled with slow, limited internal tools and disorganized photo management. They needed real-time data and easy rollout without a... big IT team. GoSpotCheck by FORM made data collection fast and simple. Teams used Missions to track store displays, gather feedback, and monitor merchandising. The rollout was smooth, and Levi’s praised the strong support and easy use.
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GoSpotCheck by FORM helped Alliance Sales & Marketing improve efficiency and productivity. Before, Alliance used slow, manual spreadsheets and a resource-heavy app that caused delays and storage issu...es. The new solution made it easy to capture images, enter data, and share reports. Alliance cut the time needed to load information in half. Field teams now work faster and have better visibility into store conditions.
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GoSpotCheck by FORM helped JOH give clients a data-driven edge. JOH used mobile technology to track display execution and collect real-time market data. Their reps used photo-capture software to spot... trends and fix issues fast. This saved time and money for JOH and their clients. Real-time images and reports helped JOH improve retail execution and show value to top brands.
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FORM and FieldConnector helped MarketSource connect its mobile workforce. MarketSource needed a solution for its large team of sales and marketing experts working in the field. FORM provided automate...d check-in call reports and integrated with MarketSource’s REPFirst platform. The solution used geofencing and logic-based forms to collect real-time data. FieldConnector unified team communications and reduced inefficiencies. MarketSource improved communication, data collection, and decision-making for its clients.
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GoSpotCheck by FORM helped Dole improve field data collection and retail execution. Dole used GoSpotCheck to monitor inventory, track competitors, and create shareable reports. The platform made it e...asy to gather in-store data and images from many locations. Dole discovered 40% more product facings than competitors. Managers and sales teams used GoSpotCheck to get a full view of store displays and improve compliance.
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GoSpotCheck by FORM helped a national food broker improve retail execution. The broker faced challenges tracking KPIs and managing store audits for hundreds of brands. They used GoSpotCheck’s mobile ...platform for digital task management, photo reporting, and real-time insights. Store audits became faster and more accurate. The broker increased product visibility and improved compliance with brand guidelines. Real-time dashboards helped them spot trends and support their brand partners.
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GoSpotCheck by FORM helped Empire Marketing Strategies improve in-store execution at over 2,500 Kroger locations. Empire used GoSpotCheck to design targeted audits and gain fast, detailed insights fr...om field teams. The platform's conditional logic saved time and increased efficiency for reps. Empire created a custom algorithm to predict and identify out-of-stocks, sending daily alerts and tasks to store reps. As a result, Empire closed 25% more out-of-stocks and saved over $1 million.
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GoSpotCheck by FORM helped North Florida Sales, an Anheuser-Busch distributor, improve sales execution. Before, they relied on manual inspections and the honor system, which took hours. With GoSpotCh...eck by FORM, over 35 salespeople now track and verify tasks across 2,500 accounts in minutes. The tool increased accountability and made it easy to confirm instructions were followed. Execution levels improved greatly after using the platform.
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GoSpotCheck by FORM helped Beam Suntory track sales data and improve marketplace visibility. Before, Beam Suntory used pen and paper to collect store data, which was slow and confusing. With GoSpotCh...eck by FORM, they now track KPIs, use photo capture, and get real-time insights. The platform makes it easy to see if goals are met and helps hold reps accountable. Beam Suntory uses the dashboard to view all field activity and standardize processes across the country.
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FORM helped Imperial Distributors improve in-store audits. Before, the team used paper forms and spreadsheets, which slowed them down. With FORM's mobile app, audits are faster and more accurate. Aud...itors can take photos, record data, and share reports in real time. Managers now get instant insights and can fix problems quickly. This leads to better service for retail partners and improved product sales.
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FORM OpX helped a top U.S. senior living provider improve compliance and care in over 325 communities. The provider faced challenges with manual audits, high travel costs, and slow data collection us...ing Word and Excel. FORM OpX replaced these manual processes, allowing the team to track state regulations and community standards more efficiently. The new system gave real-time visibility, reduced travel, and made it easier to identify and address risk areas quickly.
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FORM helped a healthcare network improve infection audits during COVID-19. The network needed a better audit tool for new safety protocols. FORM built a solution with clear logic, prompts, and automa...ted notifications for fast action. Administrators use dashboards to track audits and trends. Facility managers now have a standard tool to check protocols and fix issues quickly. Leaders can see risk areas and focus training to improve compliance.
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GoSpotCheck by FORM helped Dairy Queen cut the time spent collecting and submitting data by 80%. Before, field teams used pen and paper, which slowed reporting and delayed insights. With GoSpotCheck,... employees now upload reports and store data in real time. This makes it easy to track compliance and improve operations. Dairy Queen now gets faster, more reliable data from all locations.
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FORM helped a large quick service restaurant chain move from paper-based inspections to digital audits. The chain had over 800 locations and faced high costs from failed inspections and third-party a...udits. FORM's mobile forms solution replaced paper with electronic audits and a central dashboard. The chain saved $930,000 by eliminating third-party audits. Training time dropped, and managers could see trends and performance with new KPI reporting.
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FORM helped The Wendy's Company modernize how they collect and use operational data. Wendy's wanted better ways to measure food quality, safety, and consistency. They used FORM's mobile data collecti...on platform to improve customer experience evaluations. The solution was set up in just over three months. Now, Wendy's gets real-time data and can coach teams more easily. Their Vice President said the platform helps them communicate better with restaurant operators and find new ways to delight customers.
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