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Retail Case Studies and Customer Success Stories with Key Survey

Brewers Decorator Centers - Retail

FORM helped Brewers Decorator Centers move from paper forms to a digital platform. Brewers used FORM to run daily audits,... health and safety checks, and compliance evaluations across 170 UK locations. The mobile solution replaced slow, paper-based processes with real-time data collection and automated workflows. Brewers now uses dashboards to track KPIs and make fast, data-driven decisions. Managers and leaders can see performance and act quickly to improve operations.

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Food City - Retail

FORM helped Food City improve survey turnaround time. Food City needed faster survey reporting and offline survey tools. FORM made... it easy to send surveys by email and collect in-store feedback without internet. Management teams now get quick, clear reports. Food City can track results over time and use historical data. The solution reduced manual work and made reporting much faster.

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A prominent chain of office supply stores - Retail

GoSpotCheck by FORM helped a leading office supply store chain improve store operations. The company faced problems with real-time insights,... loss prevention, and inconsistent daily procedures. GoSpotCheck provided mobile task management, photo reporting, and business intelligence dashboards. Managers assigned tasks and tracked progress in real time. The company saw increased sales during promotions and better customer engagement. Loss prevention improved with in-app photo capture and reporting. Store execution became more consistent, giving customers a better experience.

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the boohoo group - Retail

FORM OpX helped the boohoo group, a global online retailer, cut operating costs by over 60%. Before FORM OpX, boohoo... used manual, paper-based audits that caused errors and delays. With FORM OpX, they switched to a single digital tool for checks, supplier recharges, and reporting. This change made audits faster and more accurate. Boohoo now saves over 60% on labor and operational costs each year.

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A popular eyewear manufacturer - Retail

FORM OpX helped a leading eyewear manufacturer improve store audits and equipment maintenance. Before using FORM OpX, the company struggled... with manual audits and slow quality checks. FORM OpX automated daily checklists and maintenance tasks across hundreds of locations. Teams now get real-time insights into store quality and compliance. The company saw better product quality, higher sales, and improved preventative maintenance.

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A hypermarket superstore in the Northwestern United States - Retail

GoSpotCheck by FORM helped a large hypermarket superstore in the Northwest improve audit efficiency. The retailer used mobile task management,... photo reporting, and real-time insights to track store performance. Managers gained clear visibility into compliance and could make data-driven decisions. The company provided targeted support to stores needing help. The superstore saw a 5% increase in its overall performance score after using the software.

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A prominent chain of office supply stores - Retail

GoSpotCheck by FORM helped a leading office supply store chain improve store operations. The company faced problems with real-time insights,... loss prevention, and inconsistent daily procedures. GoSpotCheck provided mobile task management, photo reporting, and business intelligence dashboards. Managers assigned tasks and tracked progress in real time. The company saw increased sales during promotions and better customer engagement. Loss prevention improved with in-app photo capture and reporting. Store execution became more consistent, giving customers a better experience.

Read on →

the boohoo group - Retail

FORM OpX helped the boohoo group, a global online retailer, cut operating costs by over 60%. Before FORM OpX, boohoo... used manual, paper-based audits that caused errors and delays. With FORM OpX, they switched to a single digital tool for checks, supplier recharges, and reporting. This change made audits faster and more accurate. Boohoo now saves over 60% on labor and operational costs each year.

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A popular eyewear manufacturer - Retail

FORM OpX helped a leading eyewear manufacturer improve store audits and equipment maintenance. Before using FORM OpX, the company struggled... with manual audits and slow quality checks. FORM OpX automated daily checklists and maintenance tasks across hundreds of locations. Teams now get real-time insights into store quality and compliance. The company saw better product quality, higher sales, and improved preventative maintenance.

Read on →

A hypermarket superstore in the Northwestern United States - Retail

GoSpotCheck by FORM helped a large hypermarket superstore in the Northwest improve audit efficiency. The retailer used mobile task management,... photo reporting, and real-time insights to track store performance. Managers gained clear visibility into compliance and could make data-driven decisions. The company provided targeted support to stores needing help. The superstore saw a 5% increase in its overall performance score after using the software.

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Brewers Decorator Centers - Retail

FORM helped Brewers Decorator Centers move from paper forms to a digital platform. Brewers used FORM to run daily audits,... health and safety checks, and compliance evaluations across 170 UK locations. The mobile solution replaced slow, paper-based processes with real-time data collection and automated workflows. Brewers now uses dashboards to track KPIs and make fast, data-driven decisions. Managers and leaders can see performance and act quickly to improve operations.

Read on →

Food City - Retail

FORM helped Food City improve survey turnaround time. Food City needed faster survey reporting and offline survey tools. FORM made... it easy to send surveys by email and collect in-store feedback without internet. Management teams now get quick, clear reports. Food City can track results over time and use historical data. The solution reduced manual work and made reporting much faster.

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Consumer Goods Case Studies and Customer Success Stories with Key Survey

Imperial Distributors - Consumer Goods

FORM helped Imperial Distributors improve in-store audits. Before, the team used paper forms and spreadsheets, which slowed them down. With... FORM's mobile app, audits are faster and more accurate. Auditors can take photos, record data, and share reports in real time. Managers now get instant insights and can fix problems quickly. This leads to better service for retail partners and improved product sales.

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North Florida Sales - Consumer Goods

GoSpotCheck by FORM helped North Florida Sales, an Anheuser-Busch distributor, improve sales execution. Before, they relied on manual inspections and... the honor system, which took hours. With GoSpotCheck by FORM, over 35 salespeople now track and verify tasks across 2,500 accounts in minutes. The tool increased accountability and made it easy to confirm instructions were followed. Execution levels improved greatly after using the platform.

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Beam Suntory - Consumer Goods

GoSpotCheck by FORM helped Beam Suntory track sales data and improve marketplace visibility. Before, Beam Suntory used pen and paper... to collect store data, which was slow and confusing. With GoSpotCheck by FORM, they now track KPIs, use photo capture, and get real-time insights. The platform makes it easy to see if goals are met and helps hold reps accountable. Beam Suntory uses the dashboard to view all field activity and standardize processes across the country.

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Empire Marketing Strategies - Consumer Goods

GoSpotCheck by FORM helped Empire Marketing Strategies improve in-store execution at over 2,500 Kroger locations. Empire used GoSpotCheck to design... targeted audits and gain fast, detailed insights from field teams. The platform's conditional logic saved time and increased efficiency for reps. Empire created a custom algorithm to predict and identify out-of-stocks, sending daily alerts and tasks to store reps. As a result, Empire closed 25% more out-of-stocks and saved over $1 million.

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Dole - Consumer Goods

GoSpotCheck by FORM helped Dole improve field data collection and retail execution. Dole used GoSpotCheck to monitor inventory, track competitors,... and create shareable reports. The platform made it easy to gather in-store data and images from many locations. Dole discovered 40% more product facings than competitors. Managers and sales teams used GoSpotCheck to get a full view of store displays and improve compliance.

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National Food Broker - Consumer Goods

GoSpotCheck by FORM helped a national food broker improve retail execution. The broker faced challenges tracking KPIs and managing store... audits for hundreds of brands. They used GoSpotCheck’s mobile platform for digital task management, photo reporting, and real-time insights. Store audits became faster and more accurate. The broker increased product visibility and improved compliance with brand guidelines. Real-time dashboards helped them spot trends and support their brand partners.

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North Florida Sales - Consumer Goods

GoSpotCheck by FORM helped North Florida Sales, an Anheuser-Busch distributor, improve sales execution. Before, they relied on manual inspections and... the honor system, which took hours. With GoSpotCheck by FORM, over 35 salespeople now track and verify tasks across 2,500 accounts in minutes. The tool increased accountability and made it easy to confirm instructions were followed. Execution levels improved greatly after using the platform.

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Beam Suntory - Consumer Goods

GoSpotCheck by FORM helped Beam Suntory track sales data and improve marketplace visibility. Before, Beam Suntory used pen and paper... to collect store data, which was slow and confusing. With GoSpotCheck by FORM, they now track KPIs, use photo capture, and get real-time insights. The platform makes it easy to see if goals are met and helps hold reps accountable. Beam Suntory uses the dashboard to view all field activity and standardize processes across the country.

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Empire Marketing Strategies - Consumer Goods

GoSpotCheck by FORM helped Empire Marketing Strategies improve in-store execution at over 2,500 Kroger locations. Empire used GoSpotCheck to design... targeted audits and gain fast, detailed insights from field teams. The platform's conditional logic saved time and increased efficiency for reps. Empire created a custom algorithm to predict and identify out-of-stocks, sending daily alerts and tasks to store reps. As a result, Empire closed 25% more out-of-stocks and saved over $1 million.

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Dole - Consumer Goods

GoSpotCheck by FORM helped Dole improve field data collection and retail execution. Dole used GoSpotCheck to monitor inventory, track competitors,... and create shareable reports. The platform made it easy to gather in-store data and images from many locations. Dole discovered 40% more product facings than competitors. Managers and sales teams used GoSpotCheck to get a full view of store displays and improve compliance.

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National Food Broker - Consumer Goods

GoSpotCheck by FORM helped a national food broker improve retail execution. The broker faced challenges tracking KPIs and managing store... audits for hundreds of brands. They used GoSpotCheck’s mobile platform for digital task management, photo reporting, and real-time insights. Store audits became faster and more accurate. The broker increased product visibility and improved compliance with brand guidelines. Real-time dashboards helped them spot trends and support their brand partners.

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Imperial Distributors - Consumer Goods

FORM helped Imperial Distributors improve in-store audits. Before, the team used paper forms and spreadsheets, which slowed them down. With... FORM's mobile app, audits are faster and more accurate. Auditors can take photos, record data, and share reports in real time. Managers now get instant insights and can fix problems quickly. This leads to better service for retail partners and improved product sales.

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Food & Beverages Case Studies and Customer Success Stories with Key Survey

North Florida Sales - Food & Beverages

GoSpotCheck by FORM helped North Florida Sales improve sales execution. Before, they relied on manual inspections and the honor system,... which took hours. With GoSpotCheck, over 35 salespeople now track and verify retail tasks across 2,500 accounts. The app makes reporting fast and easy. Accountability increased, and execution levels improved. Salespeople use smartphones to record and verify completed tasks, making operations more efficient.

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Delicato Family Vineyards - Food & Beverages

GoSpotCheck helped Delicato Family Vineyards move from manual, paper-based data collection to real-time store level data. The mobile app made... it easier for sales associates to collect and report data quickly. This improved sales and marketing decisions and reduced administrative work. Delicato saw better business performance and more time for sales activities. The app fit well with their systems and support was strong.

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A Fortune 500 beverage company - Food & Beverages

FORM helped a Fortune 500 beverage company track employee health for COVID-19 compliance. The company needed a way for workers... to self-attest symptoms and connect responses to a QR code system. FORM built a custom form and dashboard for real-time monitoring and alerts. The solution enabled instant action on reported symptoms and supported compliance with state laws. Managers gained clear data to improve employee engagement and prevent infection spread.

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One of the largest meat providers (world’s second-largest processor of chicken, beef, and pork) - Food & Beverages

GoSpotCheck by FORM helped one of the world’s largest meat providers improve store audits and product quality. The company needed... better visibility into in-store performance and struggled to track product defects. With GoSpotCheck, they used mobile task management and real-time photo reporting to get instant insights. This improved communication with their main retail partner and gave actionable data on product failures. The company now maintains high standards for quality and safety across all locations.

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Leading non-alcoholic beverage brand - Food & Beverages

GoSpotCheck by FORM's Image Recognition software helped a leading non-alcoholic beverage brand improve store audits and contract compliance. The company automated... surveys, making them 75% faster. Real-time insights led to a 50% increase in contract compliance. The brand also saw a 1-2% increase in revenue in the independent small-format retail segment. The solution used AI to analyze shelf share, out-of-stocks, and compliance, driving business growth.

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One of the largest meat providers (world’s second-largest processor of chicken, beef, and pork) - Food & Beverages

GoSpotCheck by FORM helped one of the world’s largest meat providers improve store audits and product quality. The company needed... better visibility into in-store performance and struggled to track product defects. With GoSpotCheck, they used mobile task management and real-time photo reporting to get instant insights. This improved communication with their main retail partner and gave actionable data on product failures. The company now maintains high standards for quality and safety across all locations.

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Leading non-alcoholic beverage brand - Food & Beverages

GoSpotCheck by FORM's Image Recognition software helped a leading non-alcoholic beverage brand improve store audits and contract compliance. The company automated... surveys, making them 75% faster. Real-time insights led to a 50% increase in contract compliance. The brand also saw a 1-2% increase in revenue in the independent small-format retail segment. The solution used AI to analyze shelf share, out-of-stocks, and compliance, driving business growth.

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North Florida Sales - Food & Beverages

GoSpotCheck by FORM helped North Florida Sales improve sales execution. Before, they relied on manual inspections and the honor system,... which took hours. With GoSpotCheck, over 35 salespeople now track and verify retail tasks across 2,500 accounts. The app makes reporting fast and easy. Accountability increased, and execution levels improved. Salespeople use smartphones to record and verify completed tasks, making operations more efficient.

Read on →

Delicato Family Vineyards - Food & Beverages

GoSpotCheck helped Delicato Family Vineyards move from manual, paper-based data collection to real-time store level data. The mobile app made... it easier for sales associates to collect and report data quickly. This improved sales and marketing decisions and reduced administrative work. Delicato saw better business performance and more time for sales activities. The app fit well with their systems and support was strong.

Read on →

A Fortune 500 beverage company - Food & Beverages

FORM helped a Fortune 500 beverage company track employee health for COVID-19 compliance. The company needed a way for workers... to self-attest symptoms and connect responses to a QR code system. FORM built a custom form and dashboard for real-time monitoring and alerts. The solution enabled instant action on reported symptoms and supported compliance with state laws. Managers gained clear data to improve employee engagement and prevent infection spread.

Read on →
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Marketing and Advertising Case Studies and Customer Success Stories with Key Survey

MarketSource - Marketing And Advertising

FORM and FieldConnector helped MarketSource connect its mobile workforce. MarketSource needed a solution for its large team of sales and... marketing experts working in the field. FORM provided automated check-in call reports and integrated with MarketSource’s REPFirst platform. The solution used geofencing and logic-based forms to collect real-time data. FieldConnector unified team communications and reduced inefficiencies. MarketSource improved communication, data collection, and decision-making for its clients.

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JOH - Marketing And Advertising

GoSpotCheck by FORM helped JOH give clients a data-driven edge. JOH used mobile technology to track display execution and collect... real-time market data. Their reps used photo-capture software to spot trends and fix issues fast. This saved time and money for JOH and their clients. Real-time images and reports helped JOH improve retail execution and show value to top brands.

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Alliance Sales & Marketing - Marketing And Advertising

GoSpotCheck by FORM helped Alliance Sales & Marketing improve efficiency and productivity. Before, Alliance used slow, manual spreadsheets and a... resource-heavy app that caused delays and storage issues. The new solution made it easy to capture images, enter data, and share reports. Alliance cut the time needed to load information in half. Field teams now work faster and have better visibility into store conditions.

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JOH - Marketing And Advertising

GoSpotCheck by FORM helped JOH give clients a data-driven edge. JOH used mobile technology to track display execution and collect... real-time market data. Their reps used photo-capture software to spot trends and fix issues fast. This saved time and money for JOH and their clients. Real-time images and reports helped JOH improve retail execution and show value to top brands.

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Alliance Sales & Marketing - Marketing And Advertising

GoSpotCheck by FORM helped Alliance Sales & Marketing improve efficiency and productivity. Before, Alliance used slow, manual spreadsheets and a... resource-heavy app that caused delays and storage issues. The new solution made it easy to capture images, enter data, and share reports. Alliance cut the time needed to load information in half. Field teams now work faster and have better visibility into store conditions.

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MarketSource - Marketing And Advertising

FORM and FieldConnector helped MarketSource connect its mobile workforce. MarketSource needed a solution for its large team of sales and... marketing experts working in the field. FORM provided automated check-in call reports and integrated with MarketSource’s REPFirst platform. The solution used geofencing and logic-based forms to collect real-time data. FieldConnector unified team communications and reduced inefficiencies. MarketSource improved communication, data collection, and decision-making for its clients.

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Restaurants Case Studies and Customer Success Stories with Key Survey

well-known QSR organization - Restaurants & Hospitality

FORM helped a large quick service restaurant chain move from paper-based inspections to digital audits. The chain had over 800... locations and faced high costs from failed inspections and third-party audits. FORM's mobile forms solution replaced paper with electronic audits and a central dashboard. The chain saved $930,000 by eliminating third-party audits. Training time dropped, and managers could see trends and performance with new KPI reporting.

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The Wendy's Company - Restaurants & Hospitality

FORM helped The Wendy's Company modernize how they collect and use operational data. Wendy's wanted better ways to measure food... quality, safety, and consistency. They used FORM's mobile data collection platform to improve customer experience evaluations. The solution was set up in just over three months. Now, Wendy's gets real-time data and can coach teams more easily. Their Vice President said the platform helps them communicate better with restaurant operators and find new ways to delight customers.

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Dairy Queen - Restaurants & Hospitality

GoSpotCheck by FORM helped Dairy Queen cut the time spent collecting and submitting data by 80%. Before, field teams used... pen and paper, which slowed reporting and delayed insights. With GoSpotCheck, employees now upload reports and store data in real time. This makes it easy to track compliance and improve operations. Dairy Queen now gets faster, more reliable data from all locations.

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The Wendy's Company - Restaurants & Hospitality

FORM helped The Wendy's Company modernize how they collect and use operational data. Wendy's wanted better ways to measure food... quality, safety, and consistency. They used FORM's mobile data collection platform to improve customer experience evaluations. The solution was set up in just over three months. Now, Wendy's gets real-time data and can coach teams more easily. Their Vice President said the platform helps them communicate better with restaurant operators and find new ways to delight customers.

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Dairy Queen - Restaurants & Hospitality

GoSpotCheck by FORM helped Dairy Queen cut the time spent collecting and submitting data by 80%. Before, field teams used... pen and paper, which slowed reporting and delayed insights. With GoSpotCheck, employees now upload reports and store data in real time. This makes it easy to track compliance and improve operations. Dairy Queen now gets faster, more reliable data from all locations.

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well-known QSR organization - Restaurants & Hospitality

FORM helped a large quick service restaurant chain move from paper-based inspections to digital audits. The chain had over 800... locations and faced high costs from failed inspections and third-party audits. FORM's mobile forms solution replaced paper with electronic audits and a central dashboard. The chain saved $930,000 by eliminating third-party audits. Training time dropped, and managers could see trends and performance with new KPI reporting.

Read on →

Hospital & Health Care Case Studies and Customer Success Stories with Key Survey

A healthcare network - Hospital & Health Care

FORM helped a healthcare network improve infection audits during COVID-19. The network needed a better audit tool for new safety... protocols. FORM built a solution with clear logic, prompts, and automated notifications for fast action. Administrators use dashboards to track audits and trends. Facility managers now have a standard tool to check protocols and fix issues quickly. Leaders can see risk areas and focus training to improve compliance.

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Top U.S. senior living provider - Hospital & Health Care

FORM OpX helped a top U. S. senior living provider improve compliance and care in over 325 communities. The provider...faced challenges with manual audits, high travel costs, and slow data collection using Word and Excel. FORM OpX replaced these manual processes, allowing the team to track state regulations and community standards more efficiently. The new system gave real-time visibility, reduced travel, and made it easier to identify and address risk areas quickly.

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Top U.S. senior living provider - Hospital & Health Care

FORM OpX helped a top U. S. senior living provider improve compliance and care in over 325 communities. The provider...faced challenges with manual audits, high travel costs, and slow data collection using Word and Excel. FORM OpX replaced these manual processes, allowing the team to track state regulations and community standards more efficiently. The new system gave real-time visibility, reduced travel, and made it easier to identify and address risk areas quickly.

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A healthcare network - Hospital & Health Care

FORM helped a healthcare network improve infection audits during COVID-19. The network needed a better audit tool for new safety... protocols. FORM built a solution with clear logic, prompts, and automated notifications for fast action. Administrators use dashboards to track audits and trends. Facility managers now have a standard tool to check protocols and fix issues quickly. Leaders can see risk areas and focus training to improve compliance.

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Construction Case Studies and Customer Success Stories with Key Survey

Ahtna Inc. - Construction

FORM OpX helped Ahtna Inc. automate and improve its safety reporting. Before, Ahtna used paper forms that were slow and... often missed key details. With FORM OpX, teams now submit digital reports, even from remote sites. Leaders use dashboards to track incidents and spot trends. This new system reduced incident claims and improved safety statistics for Ahtna.

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Ahtna Inc. - Construction

FORM OpX helped Ahtna Inc. automate and improve its safety reporting. Before, Ahtna used paper forms that were slow and... often missed key details. With FORM OpX, teams now submit digital reports, even from remote sites. Leaders use dashboards to track incidents and spot trends. This new system reduced incident claims and improved safety statistics for Ahtna.

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Financial Services Case Studies and Customer Success Stories with Key Survey

Jackson Hewitt - Financial Services

GoSpotCheck helped Jackson Hewitt find over 500 inconsistencies across its 6,000+ locations. The company faced problems with field execution and... lacked flexible, mobile reporting tools. GoSpotCheck replaced manual processes and improved reporting speed. Now, field teams can track compliance and fix issues faster. Jackson Hewitt improved marketing and customer engagement with real-time data.

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Jackson Hewitt - Financial Services

GoSpotCheck helped Jackson Hewitt find over 500 inconsistencies across its 6,000+ locations. The company faced problems with field execution and... lacked flexible, mobile reporting tools. GoSpotCheck replaced manual processes and improved reporting speed. Now, field teams can track compliance and fix issues faster. Jackson Hewitt improved marketing and customer engagement with real-time data.

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Entertainment Case Studies and Customer Success Stories with Key Survey

Detroit Tigers - Entertainment

FORM OpX helped the Detroit Tigers improve ballpark operations. The team used to track inspections with pen and paper, which... caused delays and missed issues. FORM OpX made it easy to track tasks, even in areas with low connectivity. The team now uses digital checklists and photo tasks for better accountability. Issues are escalated quickly, helping keep the ballpark running smoothly for over 20,000 fans each game.

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Detroit Tigers - Entertainment

FORM OpX helped the Detroit Tigers improve ballpark operations. The team used to track inspections with pen and paper, which... caused delays and missed issues. FORM OpX made it easy to track tasks, even in areas with low connectivity. The team now uses digital checklists and photo tasks for better accountability. Issues are escalated quickly, helping keep the ballpark running smoothly for over 20,000 fans each game.

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Apparel & Fashion Case Studies and Customer Success Stories with Key Survey

Levi Strauss & Co. - Apparel & Fashion

GoSpotCheck by FORM helped Levi’s improve retail execution. Levi’s struggled with slow, limited internal tools and disorganized photo management. They... needed real-time data and easy rollout without a big IT team. GoSpotCheck by FORM made data collection fast and simple. Teams used Missions to track store displays, gather feedback, and monitor merchandising. The rollout was smooth, and Levi’s praised the strong support and easy use.

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Levi Strauss & Co. - Apparel & Fashion

GoSpotCheck by FORM helped Levi’s improve retail execution. Levi’s struggled with slow, limited internal tools and disorganized photo management. They... needed real-time data and easy rollout without a big IT team. GoSpotCheck by FORM made data collection fast and simple. Teams used Missions to track store displays, gather feedback, and monitor merchandising. The rollout was smooth, and Levi’s praised the strong support and easy use.

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Customer Success Stories of Key Survey

 

Suja Organic Selects GoSpotCheck to Transform Retail Execution

Suja Organic has selected GoSpotCheck by FORM to enhance its retail execution across 10,000 grocery locations. The integration of syndicated... point-of-sale data with real-time execution insights will enable Suja's field teams to identify sales trends and opportunities swiftly. This collaboration aims to improve store performance and drive sales growth.

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Arterra Wines Canada Selects GoSpotCheck by FORM

Arterra Wines Canada has chosen GoSpotCheck by FORM to enhance its retail execution using AI-powered image recognition technology. This solution will... enable Arterra to capture SKU-level data from in-store photos, providing actionable insights for market intelligence and assortment compliance. The integration aims to boost operational efficiency and ensure consistent brand representation across retail environments.

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Southern Glazers Wine & Spirits Selects FORM Image Recognition

Southern Glazers Wine & Spirits has selected FORM's image recognition software to enhance field sales execution and market intelligence. This strategic partnership... will see Southern Glazers field teams using FORM's AI-driven technology to analyze product positioning and pricing, integrating with their existing CRM for real-time insights. The collaboration aims to improve market positioning and customer relationships.

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FORM Continues Momentum in Q2 2025 with Product Innovation, Larger Customer Base, Expanded Team - Yahoo Finance

FORM has launched a new in-app AI Agent to enhance field team operations, achieving 10 million image recognition responses. The company expanded... its customer base, including Fresh Express and Urban Remedy, and deepened partnerships with existing clients. FORM also strengthened its leadership team, promoting Josh Mitchell to Chief Customer Officer and hiring Jeremy de Silva as a Strategic Account Executive.

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