Key Survey Overview

Key Survey’s Contact Manager is a centralized repository for managing survey participants. Users can view, manage, and select participants efficiently.

Use Cases

Customers recommend Customer Feedback Management, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Key Survey.

Other use cases:

  • Proposal & Quote Management
  • Contact List Management
  • Competitive Intelligence
  • Communication Management
  • Offer Management
  • Market Research
  • Collaboration
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Key Survey.

Other priorities:

  • Launch New Products
See all business priorities See less business priorities

Key Survey Use-Cases and Business Priorities: Customer Satisfaction Data

Key Survey works with different mediums / channels such as Promotions. and Chat.

Key Survey's features include Feedback Surveys, Personalization, Dashboard, etc. and Key Survey support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Key Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors...." Peer review from Key Survey

Key Survey, Formstack Form Builder, RazorSync, Ushur, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Key Survey

Top Industries

  • Education
  • Oil & Energy
  • Automotive

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Key Survey is popular in Education, Oil & Energy, and Automotive and is widely used by Mid Market, Enterprise, and Small Business.

Key Survey Customer wins, Customer success stories, Case studies

How can Key Survey enhance your Customer Feedback Management process?

How does Key Survey address your Workflow Management Challenges?

How does Key Survey facilitate Engagement Management?

How can Key Survey enhance your Proposal & Quote Management process?

What makes Key Survey ideal for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Key Survey solved their Customer Feedback Management needs. Cuspera uses 761 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

Suja Organic Selects GoSpotCheck to Transform Retail Execution

Suja Organic has selected GoSpotCheck by FORM to enhance its retail execution across 10,000 grocery locations. The integration of syndicated point-of-sale data with real-time execution insights will ...enable Suja's field teams to identify sales trends and opportunities swiftly. This collaboration aims to improve store performance and drive sales growth.

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Arterra Wines Canada Selects GoSpotCheck by FORM

Arterra Wines Canada has chosen GoSpotCheck by FORM to enhance its retail execution using AI-powered image recognition technology. This solution will enable Arterra to capture SKU-level data from in-...store photos, providing actionable insights for market intelligence and assortment compliance. The integration aims to boost operational efficiency and ensure consistent brand representation across retail environments.

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Southern Glazers Wine & Spirits Selects FORM Image Recognition

Southern Glazers Wine & Spirits has selected FORM's image recognition software to enhance field sales execution and market intelligence. This strategic partnership will see Southern Glazers field tea...ms using FORM's AI-driven technology to analyze product positioning and pricing, integrating with their existing CRM for real-time insights. The collaboration aims to improve market positioning and customer relationships.

Read on →

A healthcare network - Hospital & Health Care

FORM helped a healthcare network improve infection audits during COVID-19. The network needed a better audit tool for new safety protocols. FORM built a solution with clear logic, prompts, and automa...ted notifications for fast action. Administrators use dashboards to track audits and trends. Facility managers now have a standard tool to check protocols and fix issues quickly. Leaders can see risk areas and focus training to improve compliance.

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Ahtna Inc. - Construction - Large

FORM OpX helped Ahtna Inc. automate safety reporting and improve compliance. Before, incident reporting was manual and inconsistent, leading to missed data and limited prevention. With FORM OpX, Ahtn...a now captures digital, non-biased safety data in real time. The company saw its Experience Modification Rate drop from .78 to .58, a 26% improvement. Claims and severity of incidents also decreased, boosting workplace safety across all subsidiaries.

Read on →

The Wendy's Company - Restaurants - Very Large

FORM helped The Wendy's Company modernize how they collect and use operational data. Wendy's wanted better tools to measure food quality, safety, and consistency. They used FORM's mobile data collect...ion platform to improve restaurant evaluations. The solution was integrated in just over three months. Wendy's now gets real-time data and streamlined workflows to drive operational excellence.

Read on →

Frequently Asked Questions(FAQ)

for Key Survey

What is Key Survey used for?

Key Survey is a Customer Feedback Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Customer Feedback Management, Workflow Management and Engagement Management .

What are the top features of Key Survey?

Feedback surveys, Personalization and Dashboard are some of the top features of Key Survey.

Who uses Key Survey?

Key Survey is used by Education, Oil & Energy and Automotive among other industries.

What are Key Survey alternatives?

Formstack Form Builder, RazorSync and Ushur are popular alternatives for Key Survey.

Where is Key Survey located?

Key Survey is headquartered at 161 Forbes Rd., Braintree, MA 02184, US.
lightning

Peers used Key Survey for customer feedback management and workflow management

Key Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (14)
Custom Reports

4.23/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (14)
Custom Reports

4.23/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for Key Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for Key Survey

FORM News

Product

FORM Unveils Augmented Reality for Grocery Perishables

FORM has introduced augmented reality capabilities in its GoSpotCheck platform to enhance grocery perishable department management. This innovation allows grocers to efficiently track and manage inventory, planogram compliance, and shrink management, improving labor, sales, and margin metrics. The solution is available worldwide and integrates with existing GoSpotCheck features, providing real-time execution data for better merchandising compliance.

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Executive

FORM Announces Bri Newhart as Chief Human Resources Officer

FORM has appointed Bri Newhart as the Chief Human Resources Officer. Previously the Vice President of HR, Newhart has significantly contributed to FORM's growth by enhancing hiring efficiency and retention. Her focus will include DEIB initiatives and leadership development, aligning with FORM's core values. CEO Ali Moosani emphasizes the strategic importance of HR in adapting to evolving work trends.

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Executive

Matt Holland Joins FORM as Head of Partnerships & Alliances

FORM has appointed Matt Holland as Vice President and Head of Partnerships and Alliances. Holland, with over 20 years of experience in data and technology for CPG and retail, will lead FORM's global partner program. His expertise aligns with FORM's growth strategy, aiming to enhance field execution and customer ROI.

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Executive

FORM Announces Steve Manning as Chief Financial Officer

FORM has appointed Steve Manning as its new Chief Financial Officer. Manning brings 25 years of experience in financial planning and strategic growth for SaaS companies. He will lead FORM's finance team and support its growth strategy as the company develops its Digital Assistant for the Frontline.

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FORM Profile

Company Name

FORM

Company Website

https://www.form.com/

HQ Location

161 Forbes Rd., Braintree, MA 02184, US

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE