Key Survey Overview

Key Survey’s Contact Manager is a centralized repository for managing survey participants. Users can view, manage, and select participants efficiently.

Use Cases

Customers recommend Customer Feedback Management, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Key Survey.

Other use cases:

  • Proposal & Quote Management
  • Contact List Management
  • Competitive Intelligence
  • Communication Management
  • Offer Management
  • Market Research
  • Collaboration
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Key Survey.

Other priorities:

  • Launch New Products
See all business priorities See less business priorities

Key Survey Use-Cases and Business Priorities: Customer Satisfaction Data

Key Survey works with different mediums / channels such as Promotions. and Chat.

Key Survey's features include Feedback Surveys, Personalization, Dashboard, etc. and Key Survey support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Key Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Please provide future quotes in Canadian Dollars...." Peer review by George Koch

Peer review evidence (same sources as the product rating summary)

"...Key Survey s panel management capabilities allow you to manage your respondent lists through automatic synchronization, manual entry or a little bit of both...." Market Research
"...Data workflow...." Voice of the Customer
"...From simple follow up emails to event-based triggers and alerts, you have the ability to configure these actions to match and advance your existing business process infrastructure...." Enterprise Data Collection tools

Key Survey, Formstack Form Builder, RazorSync, Ushur, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Key Survey

Top Industries

  • Education
  • Oil & Energy
  • Automotive

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Key Survey is popular in Education, Oil & Energy, and Automotive and is widely used by Mid Market, Enterprise, and Small Business.

Key Survey Customer wins, Customer success stories, Case studies

How does Key Survey facilitate Customer Feedback Management?

How can Key Survey optimize your Workflow Management Workflow?

What solutions does Key Survey provide for Engagement Management?

What makes Key Survey ideal for Proposal & Quote Management?

What Are the key features of Key Survey for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Key Survey solved their Customer Feedback Management needs. Cuspera uses 761 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

Suja Organic Selects GoSpotCheck to Transform Retail Execution

Suja Organic has selected GoSpotCheck by FORM to enhance its retail execution across 10,000 grocery locations. The integration of syndicated point-of-sale data with real-time execution insights will ...enable Suja's field teams to identify sales trends and opportunities swiftly. This collaboration aims to improve store performance and drive sales growth.

Read on →
 

Arterra Wines Canada Selects GoSpotCheck by FORM

Arterra Wines Canada has chosen GoSpotCheck by FORM to enhance its retail execution using AI-powered image recognition technology. This solution will enable Arterra to capture SKU-level data from in-...store photos, providing actionable insights for market intelligence and assortment compliance. The integration aims to boost operational efficiency and ensure consistent brand representation across retail environments.

Read on →
 

Southern Glazers Wine & Spirits Selects FORM Image Recognition

Southern Glazers Wine & Spirits has selected FORM's image recognition software to enhance field sales execution and market intelligence. This strategic partnership will see Southern Glazers field tea...ms using FORM's AI-driven technology to analyze product positioning and pricing, integrating with their existing CRM for real-time insights. The collaboration aims to improve market positioning and customer relationships.

Read on →
 

Top U.S. senior living provider - Hospital & Health Care - Very Large

USA

FORM OpX helped a top U.S. senior living provider improve compliance and care in over 325 communities. The provider replaced manual audits with mobile forms, boosting real-time visibility and trackin...g for 24 compliance categories. Teams now spot trends, launch improvement plans, and adapt quickly to changing regulations, including COVID-19 protocols. The solution reduced travel costs and enabled remote audits, delivering full ROI from travel savings alone. Staff feel empowered, and residents benefit from safer, higher-quality care.

 

A leading non-alcoholic beverage brand (Fortune 500) - Food & Beverages - Very Large

USA

GoSpotCheck by FORM helped a top non-alcoholic beverage brand speed up store surveys by 75%. The company used image recognition to check product placement and contract compliance in real time. This l...ed to a 50% increase in contract compliance. The brand also saw a 1-2% rise in revenue in small-format retail stores. The solution improved audit accuracy and helped avoid revenue loss from non-compliant displays.

 

Levi Strauss & Co. - Apparel & Fashion - Large

San Francisco, USA

Levi Strauss & Co. used GoSpotCheck by FORM to improve retail execution across over 110 countries. Before, Levi’s struggled with slow, manual data collection and poor photo management. With GoSpotChe...ck by FORM, teams now collect real-time store data, manage photos, and track merchandising with ease. The mobile app lets staff report from any location, boosting efficiency and in-store visibility. Levi’s now has faster reporting, unlimited storage, and better insights for business operations and retail performance.

Frequently Asked Questions(FAQ)

for Key Survey

What is Key Survey used for?

Key Survey is a Customer Feedback Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Customer Feedback Management, Workflow Management and Engagement Management .

What are the top features of Key Survey?

Feedback surveys, Personalization and Dashboard are some of the top features of Key Survey.

Who uses Key Survey?

Key Survey is used by Education, Oil & Energy and Automotive among other industries.

What are Key Survey alternatives?

Formstack Form Builder, RazorSync and Ushur are popular alternatives for Key Survey.

Where is Key Survey located?

Key Survey is headquartered at 161 Forbes Rd., Braintree, MA 02184, US.
lightning

Peers used Key Survey for customer feedback management and workflow management

Key Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (14)
Custom Reports

4.23/5

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (14)
Custom Reports

4.23/5

Read Reviews (80)

Software Failure Risk Guidance

?

for Key Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for Key Survey

FORM News

Product

FORM Unveils Augmented Reality for Grocery Perishables

FORM has introduced augmented reality capabilities in its GoSpotCheck platform to enhance grocery perishable department management. This innovation allows grocers to efficiently track and manage inventory, planogram compliance, and shrink management, improving labor, sales, and margin metrics. The solution is available worldwide and integrates with existing GoSpotCheck features, providing real-time execution data for better merchandising compliance.

Executive

FORM Announces Bri Newhart as Chief Human Resources Officer

FORM has appointed Bri Newhart as the Chief Human Resources Officer. Previously the Vice President of HR, Newhart has significantly contributed to FORM's growth by enhancing hiring efficiency and retention. Her focus will include DEIB initiatives and leadership development, aligning with FORM's core values. CEO Ali Moosani emphasizes the strategic importance of HR in adapting to evolving work trends.

Executive

Matt Holland Joins FORM as Head of Partnerships & Alliances

FORM has appointed Matt Holland as Vice President and Head of Partnerships and Alliances. Holland, with over 20 years of experience in data and technology for CPG and retail, will lead FORM's global partner program. His expertise aligns with FORM's growth strategy, aiming to enhance field execution and customer ROI.

Executive

FORM Announces Steve Manning as Chief Financial Officer

FORM has appointed Steve Manning as its new Chief Financial Officer. Manning brings 25 years of experience in financial planning and strategic growth for SaaS companies. He will lead FORM's finance team and support its growth strategy as the company develops its Digital Assistant for the Frontline.

FORM Profile

Company Name

FORM

Company Website

https://www.form.com/

HQ Location

161 Forbes Rd., Braintree, MA 02184, US

Employees

251-500

Social

Financials

PRIVATE