Key Survey Overview
Here’s the scoop on Key Survey! We've gathered over 761 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Key Survey is right for your needs? Our Cuspera AI engine can evaluate how Key Survey fits your specific business needs, industry, and context. Get your personalized assessment report today.
Key Survey supports business activities such as:
- Customer Feedback Management
- Workflow Management
- Engagement Management
- Proposal & Quote Management
- Contact List Management
Key Survey can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, and Launch New Products. It can help manage these activities if you use Promotions and Chat for these needs. As a solution, Key Survey's capabilities include Feedback Surveys, Personalization, Dashboard, etc.
Key Survey Education Vertical is its biggest customer base.
Reviews
"...From client satisfaction surveys to workflow dashboards, Key Survey has it all...." Peer review by Ann Kern
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Key Survey solved their business needs. Cuspera uses 761 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Key Survey.
Use Cases
Peers recommend Customer Feedback Management , Workflow Management , Engagement Management , as the business use cases that they have been most satisfied while using Key Survey.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management |
4.95/5 ★ |
"...From client satisfaction surveys to workflow dashboards, Key Survey has it all...." Peer review by Ann Kern |
| measuring customer satisfaction |
4.64/5 ★ |
"...Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving customer satisfaction...." Peer review from Key Survey |
| Workflow Management with Promotions |
4.83/5 ★ |
"...Enhance the user experience with logic and workflow functionality...." Employee engagement solutions |
| Engagement Management with Promotions |
4.84/5 ★ |
"...Very easy to use, very short learning curve for all basic needs, excellent tech support, big toolbox (mostly in the form of supplied Plug-Ins) for special question and response presentation, interaction, and management, HTML coding support, custom CSS support, query string variables can be passed to prepopulate fields, new plug-ins and tools are developed as needed by Key Survey, available bulk e-mail survey invitation system, good pre and post survey entry and exit options, easy to copy surveys and questions across the platform, fast to load and update...." Peer review by Bill Voegeli |
| engaging and following up |
4.79/5 ★ |
"...Timing is also extremely important to enhancing the integrity of your survey data, that s why Key Survey lets you automate how often you engage your customers and track that. ..." Customer satisfaction survey tools |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management |
4.95/5 ★ |
"...From client satisfaction surveys to workflow dashboards, Key Survey has it all...." Peer review by Ann Kern |
|
| measuring customer satisfaction |
4.95/5 ★ |
| Workflow Management with Promotions |
4.83/5 ★ |
"...Enhance the user experience with logic and workflow functionality...." Employee engagement solutions |
|
| Engagement Management with Promotions |
4.84/5 ★ |
"...Very easy to use, very short learning curve for all basic needs, excellent tech support, big toolbox (mostly in the form of supplied Plug-Ins) for special question and response presentation, interaction, and management, HTML coding support, custom CSS support, query string variables can be passed to prepopulate fields, new plug-ins and tools are developed as needed by Key Survey, available bulk e-mail survey invitation system, good pre and post survey entry and exit options, easy to copy surveys and questions across the platform, fast to load and update...." Peer review by Bill Voegeli |
|
| engaging and following up |
4.84/5 ★ |
18+ more Business Use Cases
Our AI advisor, Wyz, harnessed 761 insights from peers and experts to help you assess how these Key Survey use cases fit your business needs.
Frequently Asked Questions(FAQ)
for Key Survey
What is Key Survey used for?
What are the top features of Key Survey?
Who uses Key Survey?
What are Key Survey alternatives?
Where is Key Survey located?
Popular Business Setting
for Key Survey
Top Industries
- Education
- Oil & Energy
- Automotive
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Key Survey to Enhance customer relationships and Acquire customers
Key Survey Alternatives
Peer and Expert Opinion on Features
for Key Survey
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (234) |
| Personalization | Read Reviews (22) |
| Dashboard | Read Reviews (12) |
| AB testing | Read Reviews (10) |
| Alerts: popups & Notifications | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (234) |
| Personalization | Read Reviews (22) |
| Dashboard | Read Reviews (12) |
| AB testing | Read Reviews (10) |
| Alerts: popups & Notifications | Read Reviews (8) |
IT and Other Capabilities
for Key Survey
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (51) |
| Data Export | Read Reviews (28) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (51) |
| Data Export | Read Reviews (28) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (68) |
| Email Support | Read Reviews (16) |
| Chat Support | Read Reviews (25) |
| Phone Support | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (68) |
| Email Support | Read Reviews (16) |
| Chat Support | Read Reviews (25) |
| Phone Support | Read Reviews (9) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (80) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (80) |
Software Failure Risk Guidance
?for Key Survey
Overall Risk Meter
Top Failure Risks for Key Survey
Vendor Profile Details
Company Name
WorldAPP
Company Website
https://www.form.com/HQ Location
161 Forbes Rd., Braintree, MA 02184, US
Employees
251-500
Social
Financials
PRIVATE
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