Key Survey Overview

Key Survey’s Contact Manager is a centralized repository for managing survey participants. Users can view, manage, and select participants efficiently.

Use Cases

Customers recommend Customer Feedback Management, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Key Survey.

Other use cases:

  • Proposal & Quote Management
  • Contact List Management
  • Competitive Intelligence
  • Communication Management
  • Offer Management
  • Market Research
  • Collaboration
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Key Survey.

Other priorities:

  • Launch New Products
See all business priorities See less business priorities

Key Survey Use-Cases and Business Priorities: Customer Satisfaction Data

Key Survey works with different mediums / channels such as Promotions. and Chat.

Key Survey's features include Feedback Surveys, Personalization, Dashboard, etc. and Key Survey support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Key Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The best thing about Key Survey is the customer service...." Peer review by Janet Savage

Key Survey, Formstack Form Builder, RazorSync, Ushur, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Key Survey

Top Industries

  • Education
  • Oil & Energy
  • Automotive

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Key Survey is popular in Education, Oil & Energy, and Automotive and is widely used by Mid Market, Enterprise, and Small Business.

Key Survey Customer wins, Customer success stories, Case studies

How can Key Survey enhance your Customer Feedback Management process?

How does Key Survey facilitate Workflow Management?

What solutions does Key Survey provide for Engagement Management?

How does Key Survey facilitate Proposal & Quote Management?

How does Key Survey facilitate Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Key Survey solved their Customer Feedback Management needs. Cuspera uses 761 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

Suja Organic Selects GoSpotCheck to Transform Retail Execution

Suja Organic has selected GoSpotCheck by FORM to enhance its retail execution across 10,000 grocery locations. The integration of syndicated point-of-sale data with real-time execution insights will ...enable Suja's field teams to identify sales trends and opportunities swiftly. This collaboration aims to improve store performance and drive sales growth.

Read on →
 

Arterra Wines Canada Selects GoSpotCheck by FORM

Arterra Wines Canada has chosen GoSpotCheck by FORM to enhance its retail execution using AI-powered image recognition technology. This solution will enable Arterra to capture SKU-level data from in-...store photos, providing actionable insights for market intelligence and assortment compliance. The integration aims to boost operational efficiency and ensure consistent brand representation across retail environments.

Read on →
 

Southern Glazers Wine & Spirits Selects FORM Image Recognition

Southern Glazers Wine & Spirits has selected FORM's image recognition software to enhance field sales execution and market intelligence. This strategic partnership will see Southern Glazers field tea...ms using FORM's AI-driven technology to analyze product positioning and pricing, integrating with their existing CRM for real-time insights. The collaboration aims to improve market positioning and customer relationships.

Read on →

the boohoo group - Retail

FORM OpX helped the boohoo group, a global online retailer, cut operating costs by over 60%. Before FORM OpX, boohoo used manual, paper-based audits that caused errors and delays. With FORM OpX, they... switched to a single digital tool for checks, supplier recharges, and reporting. This change made audits faster and more accurate. Boohoo now saves over 60% on labor and operational costs each year.

Read on →

Beam Suntory - Consumer Goods

GoSpotCheck by FORM helped Beam Suntory track sales data and improve marketplace visibility. Before, Beam Suntory used pen and paper to collect store data, which was slow and confusing. With GoSpotCh...eck by FORM, they now track KPIs, use photo capture, and get real-time insights. The platform makes it easy to see if goals are met and helps hold reps accountable. Beam Suntory uses the dashboard to view all field activity and standardize processes across the country.

Read on →

A hypermarket superstore in the Northwestern United States - Retail

GoSpotCheck by FORM helped a large hypermarket superstore in the Northwest improve audit efficiency. The retailer used mobile task management, photo reporting, and real-time insights to track store p...erformance. Managers gained clear visibility into compliance and could make data-driven decisions. The company provided targeted support to stores needing help. The superstore saw a 5% increase in its overall performance score after using the software.

Read on →

Frequently Asked Questions(FAQ)

for Key Survey

What is Key Survey used for?

Key Survey is a Customer Feedback Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Customer Feedback Management, Workflow Management and Engagement Management .

What are the top features of Key Survey?

Feedback surveys, Personalization and Dashboard are some of the top features of Key Survey.

Who uses Key Survey?

Key Survey is used by Education, Oil & Energy and Automotive among other industries.

What are Key Survey alternatives?

Formstack Form Builder, RazorSync and Ushur are popular alternatives for Key Survey.

Where is Key Survey located?

Key Survey is headquartered at 161 Forbes Rd., Braintree, MA 02184, US.
lightning

Peers used Key Survey for customer feedback management and workflow management

Key Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (14)
Custom Reports

4.23/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (14)
Custom Reports

4.23/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for Key Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for Key Survey

FORM News

Product

FORM Unveils Augmented Reality for Grocery Perishables

FORM has introduced augmented reality capabilities in its GoSpotCheck platform to enhance grocery perishable department management. This innovation allows grocers to efficiently track and manage inventory, planogram compliance, and shrink management, improving labor, sales, and margin metrics. The solution is available worldwide and integrates with existing GoSpotCheck features, providing real-time execution data for better merchandising compliance.

Read more →
Executive

FORM Announces Bri Newhart as Chief Human Resources Officer

FORM has appointed Bri Newhart as the Chief Human Resources Officer. Previously the Vice President of HR, Newhart has significantly contributed to FORM's growth by enhancing hiring efficiency and retention. Her focus will include DEIB initiatives and leadership development, aligning with FORM's core values. CEO Ali Moosani emphasizes the strategic importance of HR in adapting to evolving work trends.

Read more →
Executive

Matt Holland Joins FORM as Head of Partnerships & Alliances

FORM has appointed Matt Holland as Vice President and Head of Partnerships and Alliances. Holland, with over 20 years of experience in data and technology for CPG and retail, will lead FORM's global partner program. His expertise aligns with FORM's growth strategy, aiming to enhance field execution and customer ROI.

Read more →
Executive

FORM Announces Steve Manning as Chief Financial Officer

FORM has appointed Steve Manning as its new Chief Financial Officer. Manning brings 25 years of experience in financial planning and strategic growth for SaaS companies. He will lead FORM's finance team and support its growth strategy as the company develops its Digital Assistant for the Frontline.

Read more →

FORM Profile

Company Name

FORM

Company Website

https://www.form.com/

HQ Location

161 Forbes Rd., Braintree, MA 02184, US

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE