Real-World Case Studies and Customer Success Stories with Docufree

Docufree helped CBC National Bank manage mortgage document scanning and storage. CBC National Bank faced problems with paper-heavy mortgage files and limited office space. Docufree scanned and stored... documents online, making them easy to access. The system let staff find files fast and improved post-closing operations. CBC National Bank saw better service and faster response times for their mortgage team.
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Docufree helped a financial and life insurance company digitize its paper backfiles. The company needed to reduce storage space and cut lease costs by converting paper files at over 100 branches. Doc...ufree scanned and digitized more than 30 million images, achieving a 99% accuracy rate. The project included scan-on-demand services and secure file transfers. The company now saves money on leases and can access documents quickly and securely.
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Docufree digitized the Florida Bar's member enrollment and renewal process. The Bar faced slow, manual, paper-based renewals and high costs from hiring seasonal staff. Docufree's solution automated d...ocument capture, data extraction, and workflow. Staff now access digital files instantly. The Bar cut costs, sped up processing, and eliminated manual errors. Renewals are now paperless and same-day, no matter the volume.
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Docufree's Digital Mail Platform helped Morgan & Morgan, a large law firm, automate their mailroom. Staff now spend about five minutes a day on mail tasks, down from 30 to 45 minutes. The solution in...tegrates with Litify, making document tracking and retrieval easy. The firm improved efficiency and accountability for both inbound and outbound mail. Remote work transitions were smooth during COVID-19 thanks to digital mailroom automation.
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Docufree helped Seventy Seven Energy move 230,000 employee documents to ADP’s Document Cloud. The company needed to digitize almost 6,000 personnel files quickly after a corporate spin-off. Docufree ...mapped, scanned, and transferred all files on time with no errors. Seventy Seven Energy praised Docufree for smooth execution, cost-effectiveness, and strong support. The project improved document access and compliance for the energy company.
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Docufree Document Cloud helped the 11th Judicial Circuit of Florida HR team digitize thousands of personnel files. Staff used to spend up to 30 minutes searching for each file. Now, they find files i...n seconds. The new system lets the team access documents from anywhere and work together at the same time. Security and access controls keep information safe. The HR team now spends less time on admin work and more time on hiring and supporting employees.
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Docufree Document Cloud helped Escambia County HR digitize employee files. The team cut records request times from 90 minutes to 30 minutes. Searching for files is now faster and more accurate. Staff... can upload and organize files in batches. The HR team saves time and can focus on other important work. Productivity and responsiveness have improved.
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Docufree Document Cloud helped the Florida Department of Health’s Bureau of Communicable Diseases digitize 10 years of medical records. The solution automated digital capture for new records and impr...oved document management. This reduced manual data entry, increased accuracy, and saved money. The system made file retrieval faster and improved privacy and compliance. Staff could focus on other tasks, and the agency met state and federal privacy rules.
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Docufree helped a large New York healthcare system move thousands of patient records into a single electronic health record (EHR) system. The client faced challenges with many paper and digital forma...ts from acquired practices. Docufree provided consulting, planned the migration, and digitized over 300,000 patient charts and 30 million pages. The project improved access to unified medical records, freed up space for new exam rooms, and increased revenue. The healthcare system now has a paperless, compliant, and efficient digital records process.
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Docufree helped Sandhills Center manage over 500,000 medical and HR records across nine counties. Sandhills Center faced challenges with scattered paper, film, and microfiche files, leading to high c...osts and legal risks. Docufree collected, tagged, and digitized all records, ensuring secure chain of custody and HIPAA compliance. The digital files were delivered for easy upload to Sandhills' document management system. Sandhills Center improved efficiency, reduced risk, and maintained disaster recovery for critical records.
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Docufree helped the Florida Department of Health, Division of Medical Quality Assurance, digitize board meeting case files and move to a cloud-based system. The agency faced slow, manual processes an...d a three-year backlog. Docufree's web-based Board Agenda system and document cloud let staff upload and manage files securely. Board members now access records online, saving time and money. The department eliminated its backlog and now processes five times more case files per meeting.
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Docufree helped the Medical University of South Carolina (MUSC) digitize a huge backlog of HR paper files. MUSC faced problems with manual record retrieval, wasted office space, and legal risks from ...old documents. Docufree scanned and digitized all records in about two months. MUSC converted storage space into work areas for five people. Document retrieval times dropped from days to seconds. The project delivered strong ROI and improved staff efficiency.
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Docufree automated accounts payable for The Doherty Group. Before, managers spent too much time on manual invoice processing. Docufree set up a cloud-based AP automation system with document imaging,... data extraction, and human verification. Now, Doherty has better visibility and accountability. Staff spend less time on admin work. The solution reduced costs, improved accuracy, and made invoice management easier for over 150 restaurant locations.
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Docufree automated accounts payable for The Doherty Group. The company struggled with manual, paper-driven invoice processing across 150+ restaurant locations. Docufree set up a centralized AP proces...s using document imaging, data extraction, workflow automation, and human verification. The solution exports data directly into Doherty’s accounting systems. Doherty gained better visibility, accountability, and freed staff for strategic work. The process reduced costs, improved compliance, and increased accuracy.
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Docufree helped a Fortune-500 automobile finance corporation digitize its loan documents. The company replaced paper-based processes with a secure digital document management system. Docufree integra...ted document capture, categorization, and a customer portal for self-service. Customer document access jumped from 2,000 to 8,000 per day, reducing call center volume. The platform now handles about 1.5 million digital actions monthly, including 131,000 searches and 400,000 document edits.
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Docufree DocumentCloud helped a large airport operator digitize and store human resources records. The client needed to move paper files to a secure digital system, reduce storage, and meet strict co...mpliance rules. Docufree scanned and converted 525,000 images in 90 days, reaching 95% character-level accuracy. The solution provided secure, searchable PDFs and fast access to documents. The project met HIPAA, ISO 9001, SOC2, and NAID standards.
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Docufree’s Enterprise Digital Mailroom helped a global logistics company fix remote mail delivery problems. The company needed a way to get mail to the right people while supporting remote work. Befo...re Docufree, staff spent thousands each month on manual mail handling and shipping. Docufree scanned, indexed, and routed mail using a cloud-based platform. Onboarding was fast, with demos and setup done in a month. The company saw a six-figure return on investment and improved efficiency.
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Ryder's transition to a paperless system with Docufree enhanced HR productivity and customer service, improving record security and accessibility through a single sign-on portal.

Docufree helped PGA TOUR Superstore cut costs and improve document workflow with scanning and online document management. The company scans nearly 20,000 pages and processes over 8,000 invoices each ...month. Docufree's solution reduced staffing needs and allowed the business to add new stores without extra support staff. Invoice data is indexed for easy access and exception handling. The service improved efficiency, quality, and confidence in the process.
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Docufree’s image and data capture solution helped Election Management Solutions, Inc. digitize over one million election petitions in under eight weeks. EMS faced a tight deadline after a previous ve...ndor failed to deliver. Docufree processed, scanned, and reported on thousands of petitions, providing daily updates and demographic insights. The solution enabled EMS to sort and ship petitions to county offices quickly. Docufree’s work ensured EMS met compliance needs and advanced their ballot initiative campaign.
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Docufree Document Cloud helped Sarasota County Schools digitize student records. The district faced problems with paper files, limited space, and slow file transfers. Docufree scanned and stored reco...rds for all 53 schools. Staff can now access files instantly and securely. File transfers now happen overnight instead of 3-5 days. The district uses freed-up space for classrooms and offices.
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Docufree helped a major US healthcare insurance provider improve outbound communications. The company faced high costs and slow, manual mailing processes. Docufree moved operations to its own facilit...y and used automation to cut costs and errors. Outbound communication spending dropped by 50%. Postage costs fell by 30%. On-time delivery reached 99.9%. The provider saw fewer PHI errors and better customer response rates.
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Docufree helped an international insurance organization optimize its print and mail function. The company faced high labor costs, long-term facility commitments, and declining paper-based activity. D...ocufree took over the print and mail operations, bringing process automation and cost savings. The client achieved 30% overall financial savings and 100% SLA performance. The transition was smooth, with no service interruptions and new career opportunities for employees.
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Docufree helped a privately held property and casualty insurance company improve outbound communications. The company faced slow production, delivery issues, and high costs with their previous vendor.... Docufree assessed their mailings and used high-speed, full-color inkjet printers and 2D barcodes for tracking. The solution enabled on-demand marketing, eliminated pre-printed materials, and improved document matching. Results included better customer experience, lower material and postage costs, and real-time reporting with Docufree DocumentCloud.
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Docufree delivered a fast-tracked print and mail solution for a global insurance company. The company needed a quick way to handle low volume, time-sensitive outbound communications after moving to r...emote work during the COVID-19 pandemic. Docufree adapted workflows to manage all print and mail requests, from single letters to thousands of pieces, for over ten departments. The solution was implemented in five business days. All outbound correspondence is now printed and mailed within 24 hours of file receipt, meeting strict regulatory requirements.
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Docufree digital mailroom helped the largest North American insurance company improve claims processing. The company faced slow turnaround and high costs with manual mailrooms. Docufree eliminated th...e physical mailroom and used barcode tracking, scanning, and cloud workflow. The solution processes 10 million images per year with a 24-hour turnaround. The company lowered costs, reduced penalties, and improved client satisfaction with faster, more accurate claims handling.
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Docufree helped the Florida Department of Health digitize healthcare license records and automate workflows. Staff faced slow, manual processes and long wait times for licenses. Docufree's solution i...ncluded mail digitization, payment processing, and digital content management. License processing time dropped from 6 weeks to 3 days. The department now handles more applications, stays compliant, and serves customers better.
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Docufree helped Mecklenburg County Department of Social Services in Charlotte, NC, solve major mailroom and document processing challenges. Mecklenburg DSS faced scanner shortages, mail backlogs, and... slow application processing for over 223,000 residents. Docufree's business process outsourcing solution digitized all incoming mail, performed quality control, and delivered data to the county’s OnBase system within 24 hours. This solution increased productivity by 139% and improved service delivery. Staff could focus on core work, and mail security and routing improved.
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Docufree helped Support Systems Associates, Inc (SSAI) scan and digitize documents for the U.S. Air Force. SSAI needed secure, searchable PDFs and clear project visibility. Docufree offered transpare...nt box pricing and online tracking. SSAI and their client could see project progress and preview results. The process was simple, predictable, and delivered high-quality digital files. SSAI valued the professionalism and straightforward approach from Docufree.
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Docufree digitized over 80 years of historical maps and drawings for the South Carolina DOT. The challenge was disorganized, aging documents stored in a costly 30,000 square foot warehouse. Docufree ...scanned and preserved each document, customizing digital files for easy access in the DOT’s content management system. The project eliminated the need for warehouse storage, cut costs, and made document retrieval fast and simple. Productivity and efficiency improved, and public records research is now self-service.
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Docufree helped the Town of Watertown, MA digitize decades of public works records. The public works department faced challenges with paper documents, storage issues, and a damaging roof collapse. Do...cufree provided a records management platform, audit trail, and onsite photo uploads. Staff now access documents 24/7, add notes and photos, and search files easily. The solution improved organization, security, and efficiency for public works projects.
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Docufree helped the Florida Department of Health digitize HR records. Staff faced slow, manual processes and security risks with paper files. Docufree Document Cloud made records easy to search, reda...ct, and email. Response times dropped from days to minutes. The department eliminated in-person appointments and freed up office space. Three full-time employees were reassigned. Security and access to confidential records improved.
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Docufree helped Nassau County digitize probation records. The county faced slow, manual processes and lost files. Docufree scanned and digitized records and set up Docufree Document Cloud. The county... eliminated a file room, freeing up an entire office floor. Access to records improved across agencies. Security, accuracy, and efficiency increased for records management.
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Docufree® ICR solution helped a global source-to-pay provider digitize and automate accounts payable processing. The client needed to remove manual invoice handling and deliver real-time, validated d...ata to its customers. Docufree® used intelligent capture recognition, OCR, and robotic process automation to streamline AP workflows. The solution achieved over 98% accuracy at the field level and enabled the client to quadruple invoice processing volume in 24 months. One customer cut AP headcount from 22 to 6 in 90 days, saving nearly $1M a year.
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Docufree helped Master Halco move from paper-based to cloud-based document management. Master Halco used Docufree's e-forms, e-signature, and process automation for online credit applications. The ne...w system replaced manual reviews and paper files, making credit approvals faster and more secure. Master Halco saved 60% of administrative time with these digital solutions. The company improved workflows and kept sensitive data safer.
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Docufree helped Escambia County Public Safety digitize over 1 million medical and billing records. The department faced slow, manual record retrieval and high overtime costs to meet compliance. Docuf...ree scanned and indexed all records, making them searchable and secure. Retrieval time for multiple records dropped from a full day to just 10 minutes. Overtime costs were eliminated, and two file rooms were freed for office use. Staff now serve citizens faster and more efficiently.
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