Docufree: Product updates, Customer stories, and Insights | 2026 Cuspera

Docufree automated accounts payable for The Doherty Group. Before, managers spent too much time on manual invoice processing. Docufree set up a cloud-based AP automation system with document imaging,... data extraction, and human verification. Now, Doherty has better visibility and accountability. Staff spend less time on admin work. The solution reduced costs, improved accuracy, and made invoice management easier for over 150 restaurant locations.
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Docufree Document Cloud helped the Florida Department of Health’s Bureau of Communicable Diseases digitize 10 years of medical records. The solution automated digital capture for new records and impr...oved document management. This reduced manual data entry, increased accuracy, and saved money. The system made file retrieval faster and improved privacy and compliance. Staff could focus on other tasks, and the agency met state and federal privacy rules.
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Docufree helped a privately held property and casualty insurance company improve outbound communications. The company faced slow production, delivery issues, and high costs with their previous vendor.... Docufree assessed their mailings and used high-speed, full-color inkjet printers and 2D barcodes for tracking. The solution enabled on-demand marketing, eliminated pre-printed materials, and improved document matching. Results included better customer experience, lower material and postage costs, and real-time reporting with Docufree DocumentCloud.
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Docufree helped an international insurance organization optimize its print and mail function. The company faced high labor costs, long-term facility commitments, and declining paper-based activity. D...ocufree took over the print and mail operations, bringing process automation and cost savings. The client achieved 30% overall financial savings and 100% SLA performance. The transition was smooth, with no service interruptions and new career opportunities for employees.
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Docufree Document Cloud helped the 11th Judicial Circuit of Florida HR team digitize thousands of personnel files. Staff used to spend up to 30 minutes searching for each file. Now, they find files i...n seconds. The new system lets the team access documents from anywhere and work together at the same time. Security and access controls keep information safe. The HR team now spends less time on admin work and more time on hiring and supporting employees.
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Docufree's Digital Mail Platform helped Morgan & Morgan, a large law firm, automate their mailroom. Staff now spend about five minutes a day on mail tasks, down from 30 to 45 minutes. The solution in...tegrates with Litify, making document tracking and retrieval easy. The firm improved efficiency and accountability for both inbound and outbound mail. Remote work transitions were smooth during COVID-19 thanks to digital mailroom automation.
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