ArcMate Enterprise Overview

NVSSoft specializes in enterprise content, document, and correspondence management, focusing on digital transformation for businesses and government agencies. The product enhances document handling and storage, facilitating efficient access and retrieval. It supports compliance and governance through structured data management, ensuring secure and organized information flow. NVSSoft's solutions cater to diverse industry needs, offering scalable and adaptable tools that integrate seamlessly into existing infrastructures. This enables organizations to streamline operations, reduce manual processes, and improve information accuracy, ultimately driving productivity and strategic growth.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Onboarding, as the business use cases that they have been most satisfied with while using ArcMate Enterprise.

Other use cases:

  • Trust Management
  • Customer Case Management
  • Collaboration
  • Social Media Analytics
  • Tracking & Monitoring Communications
  • Content Sharing
  • Engagement Management
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Business Priorities

Enhance Customer Relationships and Grow Market Share are the most popular business priorities that customers and associates have achieved using ArcMate Enterprise.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
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ArcMate Enterprise Use-Cases and Business Priorities: Customer Satisfaction Data

ArcMate Enterprise's features include Recording. and ArcMate Enterprise support capabilities include 24/7 Support, AI Powered, Email Support, etc. also ArcMate Enterprise analytics capabilities include Custom Reports, and Analytics.

ArcMate Enterprise, Docufree, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ArcMate Enterprise® is a trusted document management system for enterprises and government departments. Digital transformation is accelerated by its industry-leading features.

Comprehensive Insights on ArcMate Enterprise Use Cases

What makes ArcMate Enterprise ideal for Workflow Management?

What solutions does ArcMate Enterprise provide for Sales Document Management?

How can ArcMate Enterprise optimize your Onboarding Workflow?

How can ArcMate Enterprise enhance your Customer Case Management process?

9+ more Business Use Cases

15 buyers and buying teams have used Cuspera to assess how well ArcMate Enterprise solved their Content Management Systems needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Case Studies

Government Administration

CASE STUDY Federal Authority for Identity, Citizenship, Customs & Ports (ICP)

The Federal Authority for Identity, Citizenship, Customs & Ports (ICP) in the UAE faced challenges with their legacy systems. Manual processes and integration issues slowed operations. NVSSoft provid...ed solutions with Tarasol and ArcMate systems. These systems automated data inputs and improved document management. The new systems increased efficiency and security. ICP plans to expand these solutions to Customs and Port Security.

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Telecommunications

CASE STUDY Banglalink

Banglalink, the third-largest telecom provider in Bangladesh, faced challenges with managing over 100 million subscriber documents. They needed a single, cost-effective document management solution. ...SEGMATEK and NVSSoft provided the ArcMate Enterprise system, which included data migration and professional services. The solution improved document management, offering scalability, security, and user-friendly access for over 50 core users.

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Entertainment

CASE STUDY Touristic Enterprises Company

Touristic Enterprises Company in Kuwait needed to update its document management system. Their old system had issues with scanning Arabic text and was not scalable. NVSSoft provided a solution with A...rcMate Enterprise. This new system offers scalable architecture, document capture, and multi-language search capabilities. TEC was pleased with the service and professionalism of NVSSoft.

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CASE STUDY KSA Government Department

The KSA Government Department faced challenges with a legacy system that required physical paperwork and caused delays. They needed a solution to track correspondence, automate tasks, and ensure secu...rity. NVSSoft provided the Tarasol Correspondence Management System, which managed all correspondence and integrated with existing systems. The solution included features like correspondence escalation and custom buttons. A change management program was implemented in three phases to ensure a smooth transition.

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Government Administration

CASE STUDY Dubai Civil Defense

Dubai Civil Defense needed to upgrade its outdated document management system. The old system lacked proper documentation, security, and reliable Arabic language search. NVSSoft replaced the legacy s...ystem with ArcMate Enterprise eDMS and Tarasol eCMS, providing full Arabic support. The upgrade was seamless, with no disruption to emergency services. The new system supports more users, integrates smoothly with other systems, and enables a paperless environment.

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Non-Profit Organization Management

CASE STUDY Kuwait Foundation for the Advancement of Sciences (KFAS)

KFAS faced challenges with its outdated document management system, which was not widely adopted across the organization. NVSSoft helped KFAS switch to ArcMate Enterprise, involving planning, trainin...g, and scanning 1.5 million images. The migration took less than three months. The new system improved document retrieval and access control, enhancing employee experience.

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lightning

Peers used ArcMate Enterprise for workflow management and sales document management

ArcMate Enterprise Competitors

ArcMate Enterprise Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.93/5 ★

Read Reviews (1)
Custom Reports

4.29/5 ★

Read Reviews (60)
Analytics

4.12/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.93/5 ★

Read Reviews (1)
Custom Reports

4.29/5 ★

Read Reviews (60)
Analytics

4.12/5 ★

Read Reviews (22)

Software Failure Risk Guidance

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for ArcMate Enterprise

Overall Risk Meter

Low Medium High

Top Failure Risks for ArcMate Enterprise

New Vision Systems LLC Profile

Company Name

New Vision Systems LLC

Company Website

https://www.nvssoft.com/

HQ Location

Dubai

Employees

101-250

Social

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Financials

PRIVATE