CUSPERA

Calliduscloud ServiceMotivate

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(67 Reviews)

ServiceMotivate uses positive psychology and gamification to drive contact center excellence.

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About Calliduscloud ServiceMotivate

Calliduscloud’s Service Motivate software helps to accelerate onboarding process, increase productivity and improve performance. It is best suited for any organization looking to use positive psychology and gamification to drive contact center excellence.

It features to incentivize customer service agent performance with real-time transparent feedback, recognition and friendly competition thereby increasing agent’s productivity, improve data quality, enhance customer satisfaction and reduce agent attrition.

It motivates service agents to deliver better customer experience by providing real-time performance feedback, elevates entire team’s performance with friendly competition and contests, reward the quality of service interactions and retain agents by plotting career milestones.

Calliduscloud ServiceMotivate
is used by peers for

Peer and Expert Reviews
for Calliduscloud ServiceMotivate

Goals

Improve efficiency and Increase sales & revenue are the most popular goals peers achieved using Calliduscloud ServiceMotivate .

Channels

It is the best suited for promotions, channels.

Processes

Peers recommend sales incentive management, sales document management, lead management, as the business processes that they have been most satisfied while using Calliduscloud ServiceMotivate .

Read Reviews of Business Process for Calliduscloud ServiceMotivate

Sales incentive management

Sales document management With Promotions

Proposal & quote management With Promotions

Lead management

See allless Activities

Peers used Calliduscloud ServiceMotivate to Improve efficiency and Increase sales & revenue

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IT and Other Capabilities
for Calliduscloud ServiceMotivate

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

24/7 Support

Chat Support

Phone Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

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Overall Risk Meter

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Top Failure Risks for Calliduscloud ServiceMotivate

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Vendor Profile Details

Company Name SAP
Year Founded 1972
HQ Location 3999 West Chester Pike, Newtown Square, PA 19073, USA
Employees 10001+
Social
Financials IPO