SAP Sales Cloud Overview

SAP Sales Cloud helps organizations connect with customers and guide them throughout their buying journey, leveraging AI recommendations and intelligent automation to boost sales effectiveness. Its features include connected lead processes, collaboration tools, and real-time analytics.

Use Cases

Customers recommend Forecasting, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using SAP Sales Cloud.

Other use cases:

  • Coaching
  • Contact List Management
  • Account Management
  • Social Media Analytics
  • Performance Management
  • Lead Analytics
  • Pipeline Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAP Sales Cloud.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

SAP Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Sales Cloud's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and SAP Sales Cloud support capabilities include Chat Support, Email Support, AI Powered, etc. also SAP Sales Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"SAP technology is at the heart of our transformation into a truly connected, intelligent enterprise, which has empowered us to become one of the world’s top intralogistics service providers." - Stephan Riemensperger

Peer review evidence (same sources as the product rating summary)

"...It has also started helping with our forecasting and having our reps think critically about their own deals...." Peer review by Cameron B., Internet
"...We use Datahug to manage our sales pipeline, have better visibility into our opps and don't miss any follow up/ milestones in the opportunities...." Peer review by Manager in Sales
"...Predictive analysis surfaces new opportunities, and down the line, helps craft personalised quotes according to preset guideline even handling discounts and commissions...." Uniting the Enterprise to Create Better Customer Experiences, with SAP

SAP Sales Cloud, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Sales Cloud

Top Industries

  • Consumer Goods
  • Computer Software
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

SAP Sales Cloud is popular in Consumer Goods, Computer Software, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

SAP Sales Cloud Customer wins, Customer success stories, Case studies

Why is SAP Sales Cloud the best choice for Forecasting?

How can SAP Sales Cloud optimize your Engagement Management Workflow?

Why is SAP Sales Cloud the best choice for Sales Document Management?

How does SAP Sales Cloud facilitate Coaching?

How does SAP Sales Cloud address your Contact List Management Challenges?

22 buyers and buying teams have used Cuspera to assess how well SAP Sales Cloud solved their Sales Performance Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Stephan Riemensperger

Head of Business IT

GEBHARDT Group

SAP technology is at the heart of our transformation into a truly connected, intelligent enterprise, which has empowered us to become one of the world’s top intralogistics service providers. Testimonial By Stephan Riemensperger
SAP Sales Cloud testimonial

Mirka Wilderer

CEO

De Nora Water Technologies

We are a global company looking to make an outsized influence on the world. We will succeed by creating an ecosystem that taps into the individual strengths and talents of each employee and the cognitive diversity of a single global team. Testimonial By Mirka Wilderer
SAP Sales Cloud testimonial

Brett Mundell

Managing Director

Leverage Technologies

By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured approach to sales and marketing, as evidenced by a 35%... increase in year on year sales revenue.

Testimonial By Brett Mundell
CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Stephan Riemensperger

Head of Business IT

GEBHARDT Group

SAP technology is at the heart of our transformation into a truly connected, intelligent enterprise, which has empowered us to become one of the world’s top intralogistics service providers. Testimonial By Stephan Riemensperger
SAP Sales Cloud testimonial

Mirka Wilderer

CEO

De Nora Water Technologies

We are a global company looking to make an outsized influence on the world. We will succeed by creating an ecosystem that taps into the individual strengths and talents of each employee and the cognitive diversity of a single global team. Testimonial By Mirka Wilderer
SAP Sales Cloud testimonial

Brett Mundell

Managing Director

Leverage Technologies

By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured approach to sales and marketing, as evidenced by a 35%... increase in year on year sales revenue.

Testimonial By Brett Mundell
 

DyFlex - Managed Service Providers - Medium

DyFlex continues path of growth with SAP opportunities

Perth, Australia

DyFlex, a managed service provider, is expanding its workforce and capabilities to meet increased demand for SAP cloud solutions. The company is transitioning businesses from SAP's legacy systems to ...the cloud, with a focus on the mid-market and startup sectors. DyFlex has strengthened its capabilities by acquiring Bluetree Solutions, enhancing its offerings in SAP Public Cloud and data platforms like Google Cloud and Snowflake.

Read on →
 

NTT DATA - Technology Services - Very Large

SAP Brings SAP SuccessFactors and Joule to NTT DATA’s Global People and Culture Transformation

Tokyo, Japan

NTT DATA has selected SAP SuccessFactors and SAP Business Data Cloud, integrated with SAP's AI orchestrator Joule, to enhance its global HR transformation. The deployment will unify HR data and proce...sses, improving decision-making and workforce planning. This collaboration builds on a long-standing partnership between SAP and NTT DATA, showcasing AI's role in redefining employee experiences.

Read on →
 

NTT DATA - Technology Services - Very Large

NTT DATA awarded Golden Certificate by SAP as Global Operations Partner

Tokyo, Japan

SAP awarded NTT DATA a Golden Certificate as a Global Operations Partner, recognizing its expertise in SAP operations, including new certifications in SAP Security and Business AI. This highlights NT...T DATA's ability to deliver intelligent, secure SAP operations, supporting AI-driven innovation.

Read on →

Department of Transport and Main Roads (TMR) Queensland - Government Administration - Large

Brisbane, Australia

TMR Queensland used SAP Business Technology Platform and SAP AI Core to improve road asset management. The ADVICE solution helped automate and speed up analysis cycles, cutting scenario analysis from... 11 hours to 4 hours. TMR achieved 80% faster results and ten times more accurate investment decisions. Automated data checks reduced manual errors and improved auditability. The platform enabled smarter, targeted investments and better outcomes for Queensland communities.

Martur Fompak International - Automotive - Very Large

Istanbul, Turkey

Martur Fompak International used SAP S/4HANA, Joule, and SAP Embodied AI to automate material flow in its automotive manufacturing. The company deployed humanoid robots that handle production line fe...eds, reducing manual work and errors. This led to a 5x increase in work efficiency and improved workplace safety. SAP-driven automation allowed teams to focus on higher-value tasks. The solution created a scalable, AI-powered intralogistics model for future growth.

LC Waikiki - Retail - Very Large

Istanbul, Turkey

LC Waikiki used SAP Joule AI agents to transform procurement and HR workflows. The company reduced manual errors in procurement by 50%. HR self-service execution speed increased by up to 90%. Employe...es now complete leave requests in 30 seconds. The new system unified eight production entities and improved employee satisfaction. SAP Joule enabled faster, data-driven decisions and a better employee experience.

Frequently Asked Questions (FAQ)

What buyers ask before choosing SAP Sales Cloud

What is SAP Sales Cloud?

SAP Sales Cloud is a Sales Automation Software that helps organizations connect and guide customers throughout their buying journey. It empowers organizations to leverage insights, drive growth, and build lasting customer relationships. Also, streamlines and automates basic selling processes and enables dealers with insightful suggestions. It helps to increase sales and revenue, improve stakeholder relations, and improve internal communications.

SAP Sales Cloud boosts sales effectiveness with AI recommendations customized to every opportunity and intelligent automation of labor-intensive tasks, such as interaction capture. It connects with clients deliberately and makes every interaction count by managing activities, advancing opportunities, and tracking performance offline and online. It also empowers clients to be trusted advisors and create lasting relationships with a full view of every customer interaction, social insights, and selling guidance.

Some of its features include driving revenue with connected lead, opportunity, and forecast processes, improve sales productivity with collaboration tools, interactive dashboards, and real-time customer analytics, focus sellers on prioritized leads and opportunities with high adoption of intelligent scoring, increase deal velocity and win rates with AI recommendations and activity guides and many more.

What is SAP Sales Cloud used for?

SAP Sales Cloud is a Sales Performance Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Forecasting, Engagement Management and Sales Document Management .

What are the top features of SAP Sales Cloud?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of SAP Sales Cloud.

Who uses SAP Sales Cloud?

SAP Sales Cloud is used by Consumer Goods, Computer Software and Information Technology And Services among other industries.

What are SAP Sales Cloud alternatives?

SalesScreen, Performyard, Lattice and LogicMonitor Platform are popular alternatives for SAP Sales Cloud.

Where is SAP Sales Cloud located?

SAP Sales Cloud is headquartered at Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany.
lightning

Peers used SAP Sales Cloud for forecasting and engagement management

SAP Sales Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (27)
Analytics

4.77/5

Read Reviews (124)
Custom Reports

4.27/5

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (27)
Analytics

4.77/5

Read Reviews (124)
Custom Reports

4.27/5

Read Reviews (129)

Software Failure Risk Guidance

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for SAP Sales Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Sales Cloud

SAP SE News

Product

UTA Pay certified for SAP Cloud Integration

United TranzActions (UTA) announced that UTA Pay is now certified for integration with SAP Cloud solutions, specifically through the SAP Digital Payments add-on. This integration allows SAP customers to access UTA's payment processing capabilities, including credit card and ACH acceptance, while enhancing payment workflow visibility and reducing PCI compliance exposure.

Partnership

SK, AX-SAP Deepen AI-Native Enterprise Partnership | DBR

SK AX and SAP have signed a Memorandum of Understanding to jointly develop AI-native enterprise solutions. The collaboration focuses on integrating AI into ERP systems and other corporate operations, leveraging SAP's Autonomous Suite and Business AI products. SK AX plans to list its AXgenticWire ERP Suite on SAP's AI Agent Hub marketplace, aiming to enhance ERP implementation and operational quality globally.

Partnership

Insi Achieves SAP PartnerEdge Sell Status in the United States and Canada, Advancing North American Growth Strategy

Insi has achieved SAP PartnerEdge Sell status in the United States and Canada, allowing it to sell SAP Cloud ERP solutions directly. This accreditation enhances Insi's role from an implementation partner to a full commercial partner, supporting North America's significant SAP renewal cycle.

Product

SAP, Coupa and RapidRatings Lead Supplier Data Platforms

SAP Business Network leads Procurement Magazine's Top 10 Supplier Data Platforms, highlighting its role in global procurement and supply chain collaboration. The platform supports over 6 million suppliers, facilitating $6.5 trillion in annual commerce. It offers compliance support across 41 countries, enabling efficient invoice workflows and data protection.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany

Employees

10001+

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