About Calliduscloud ServiceMotivate
Calliduscloud’s Service Motivate software helps to accelerate onboarding process, increase productivity and improve performance. It is best suited for any organization looking to use positive psychology and gamification to drive contact center excellence.
It features to incentivize customer service agent performance with real-time transparent feedback, recognition and friendly competition thereby increasing agent’s productivity, improve data quality, enhance customer satisfaction and reduce agent attrition.
It motivates service agents to deliver better customer experience by providing real-time performance feedback, elevates entire team’s performance with friendly competition and contests, reward the quality of service interactions and retain agents by plotting career milestones.
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