Zoho Social and Thryv, An In-Depth Comparison 2026

Comparison Summary

Zoho Social: Zoho Social is a tool for businesses and agencies to manage and grow their social media presence. Signup is free and requires no credit card.

Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.

This comparison report of Zoho Social vs. Thryv is based on a specific set of business needs and context. The comparison uses 25840 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Social and Thryv

Zoho Social, Sprout Social, Agorapulse, etc., belong to a category of solutions that help Social Media Marketing, whereas Thryv, Vendasta Platform, OptifiNow, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Social covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Thryv focuses on Social Media Management with Social Media, Communication Management with Social Media, Content Management with Social Media, Engagement Management with Website, etc.

"Zoho Social's ability to provide snapshot insights for each SM platform, such as when your social followers statistically are online, the demographic make-up of your SM followers, audience/ engagement rates, and general SM stats is incredibly helpfu...l. " - Corey VanWormer

"Running my business has become easier now that we have one platform that can handle multiple things " - Jerry Laird

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Zoho Social and Thryv: Best activities based on customer satisfaction


Zoho Social in Action: Unique Activities

What Are the key features of Zoho Social for Social Media Management?
Zoho Social is a tool that simplifies managing and analyzing social media accounts. It allows users to schedule posts, monitor activity, and track performance across various social media platforms. Although Zoho Social is a useful tool, it is limited in providing comprehensive data for newly created social media accounts.
"...If you are looking at using a central hub to share social media points this is your tool...." Peer review by Ermay Duran, Owner/Basketball Analytics Expert, Advance Pro Basketball
What Are the key features of Zoho Social for Communication Management?
Zoho Social helps manage social media posts across multiple platforms. It simplifies scheduling and tracking social media activity. Zoho Social offers limited capabilities for editing content to fit various social media platforms.
"...I loved the analytics part of Zoho Social with every post and older posts as well...." Peer review by Trevor S., Marketing Associate
Why is Zoho Social the best choice for Engagement Management?
Zoho Social helps businesses plan and schedule social media posts by analyzing audience engagement data. The tool provides insights into customer interactions and identifies high-engagement periods. Zoho Social offers reporting capabilities to track engagement metrics. It does not have the ability to grow followers by following other accounts.
"...I can easily see how my social media channels are performing which helps me create new and more engaging content. ...." Peer review by Verified Reviewer, Internet
What Are the key features of Zoho Social for Content Management?
Zoho Social assists in scheduling and publishing content on multiple social media platforms. The software helps users find the best time to post content for maximum engagement. It offers collaboration features for teams to brainstorm and create content together. Zoho Social lacks the ability to curate and post content from RSS feeds.
"...It's extremely useful and helps you to post content after analysis and provides good insight...." Peer review by Shad Moien A., Founder and CEO, Internet
What makes Zoho Social ideal for Collaboration?
Zoho Social facilitates collaboration among team members for social media management. It enables teams to plan, schedule, and share content, as well as analyze performance data together. While Zoho Social offers strong collaboration features, it lacks in-line commenting capabilities.
"...I can therefore personalize my social media to relevant publics Team management collaborating with team members is not complicated...." Peer review by Lenny H., Information Technology and Services

Thryv in Action: Unique Activities

How can Thryv enhance your Contact List Management process?
Thryv provides a comprehensive contact management system that includes customer data storage, lead nurturing through scheduled communications, and data analytics for customer insights. The platform allows users to manage contacts, schedule appointments, and interact with leads via email blasts. Thryv's contact list management capabilities are limited by occasional difficulties with uploading client information.
"...Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard...." Peer review

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


social media management

scheduling post to social media

engaging on social media

managing social media account

social media analytics

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


searching for content



social media marketing




touchpoint management


generation of new leads



channel management


helpdesk management


campaign management

campaign analytics

campaign monitoring




sales document management

contract management

proposal & quote management


workflow management



follower management


products & pricelist management


contact list management



conversion management


training & onboarding


customer feedback management


lifetime value management




competitive intelligence





calendar management


performance management


lead qualification


business development



reputation management


opportunity management



relationship management


community building


account management


rating and review management



loyalty management

identify target customers








distribution management




sales call management



conference call management


billing and invoice management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Build brand awareness

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Scale best practices

  • Grow market share

  • Improve navigation

  • Launch new products

  • Improve stakeholder relations

  • See 13 more
  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 8 more

Business Setting

Zoho Social Thryv
Peer score 4.6 4.1
Peer insights 23775 2065
Top industries
Marketing And Advertising 21.0%
Information Technology And Services 11.0%
Real Estate 6.0%
Consumer Services 23.0%
Construction 19.0%
Accounting 16.0%
SMB and Mid-Market 92.0% 98.0%
Enterprise 8.0% 2.0%
Pricing Zoho Social

News

Latest Zoho Social news

Zoho Launches Nigeria Edition of Zoho Books for VAT, E-Invoicing Compliance

Zoho launched the Nigeria edition of Zoho Books, a cloud-based accounting solution, to aid businesses in VAT and e-invoicing compliance. This edition includes AI-native financial tools for managing finances, offering features like VAT rate automation, e-invoice submission, and anomaly detection. The launch is part of Zoho's finance suite, which includes various applications tailored for local tax needs in multiple countries.

16/09/2026 - source

Latest Thryv news

Thryv to Sell Print Directories Business to Carolwood for $142 Million

Thryv Holdings, Inc. has agreed to sell its print directories business to Carolwood L.P. for $142 million, marking a strategic shift towards AI-powered software services. The sale, expected to close in Q4 2026, will help Thryv reduce debt and focus on its Growth Platform for local service businesses. Thryv will continue providing certain services post-sale to ensure operational continuity.

13/09/2026 - source