Sprout Social Overview
Sprout Social offers tools to reimagine social media growth for businesses. Start a free trial to see these management solutions in action.
Use Cases
Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Sprout Social.
Business Priorities
Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Sprout Social.
Sprout Social Use-Cases and Business Priorities: Customer Satisfaction Data
Sprout Social works with different mediums / channels such as Social Media.
Sprout Social's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprout Social support capabilities include Chat Support, Email Support, AI Powered, etc. also Sprout Social analytics capabilities include Analytics, and Custom Reports.
Reviews
"Sprout gives us the ability to see what types of campaigns are working in real time, as well as the ability to adjust appropriately. I don’t think we’ve ever had a tool that’s been able to so quickly provide us with feedback." - Luka Dukich
Peer review evidence (same sources as the product rating summary)
"...It helped us keep a central dashboard to manage many social media accounts for many different users...." Peer review by Steve Kaplan, Chief Marketing Officer | Partner, Creavos Development Group
"...This tool has been a great addition to our agency's social media monitoring and listening...." Peer review by Carly V., Content Specialist, Marketing and Advertising
"...It is extremely easy and efficient to respond to and engage with all of our social requests without switching tabs or apps...." Peer review by Anders P., Consumer Goods
Sprout Social, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprout Social
Top Industries
- Marketing and Advertising
- Education
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Sprout Social is popular in Marketing And Advertising, Education, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Sprout Social Customer wins, Customer success stories, Case studies
How efficiently Does Sprout Social manage your Communication Management?
What Are the key features of Sprout Social for Engagement Management?
What solutions does Sprout Social provide for Content Management?
10 buyers and buying teams have used Cuspera to assess how well Sprout Social solved their Social Media Marketing needs. Cuspera uses 28930 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sprout gives us the ability to see what types of campaigns are working in real time, as well as the ability to adjust appropriately. I don’t think we’ve ever had a tool that’s been able to so quickly provide us with feedback. Testimonial By Luka Dukich |
|
Sprout took care of the needs that were most pressing to us, and did so in a way that was cost-effective and scalable. Testimonial By Bret Neuman |
|
We use Sprout’s Profile and Post Performance Reports to identify our top posts and to see what engagement looks like across channels monthly. We’re always looking at how we can replicate the success of top posts on other channels, and adjusting content accordingly. Testimonial By Abby Eddy |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Luka Dukich Senior Digital Content Manager Chicago Bulls |
Sprout gives us the ability to see what types of campaigns are working in real time, as well as the ability to adjust appropriately. I don’t think we’ve ever had a tool that’s been able to so quickly provide us with feedback. Testimonial By Luka Dukich |
|
Bret Neuman Head of Social & Video Media Rover |
Sprout took care of the needs that were most pressing to us, and did so in a way that was cost-effective and scalable. Testimonial By Bret Neuman |
|
Abby Eddy Assistant Director of Digital Engagement Purdue University |
We use Sprout’s Profile and Post Performance Reports to identify our top posts and to see what engagement looks like across channels monthly. We’re always looking at how we can replicate the success of top posts on other channels, and adjusting content accordingly. Testimonial By Abby Eddy |
Royal National Institute of Blind People (RNIB) - Non Profit Organization Management - Large
Sprout Social - Information Technology And Services - Large
ScottsMiracle-Gro - Consumer Goods - Large
Penn State Health - Hospital & Health Care - Very Large
Social Customer Care by Sprout Social
Frequently Asked Questions(FAQ)
for Sprout Social
What is Sprout Social?
Spoutsocial is a social media management platform for social media marketing teams to understand target users, engage users and to measure performance.
It provides actionable insights from social data and helps with content and community engagement.
It comes with automation, collaboration and analytics.
What is Sprout Social used for?
What are the top features of Sprout Social?
Who uses Sprout Social?
What are Sprout Social alternatives?
Where is Sprout Social located?
Peers used Sprout Social for social media management and communication management
Sprout Social Competitors
Sprout Social Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (2923) |
| Custom Reports | Read Reviews (5945) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (2923) |
| Custom Reports | Read Reviews (5945) |
Software Failure Risk Guidance
?for Sprout Social
Overall Risk Meter
Top Failure Risks for Sprout Social
Sprout Social, Inc News
Sprout Social Unveils its AI-Powered Social Intelligence Platform and the Expansion of its Proprietary AI Agent, Trellis
Sprout Social has launched its AI-powered social intelligence platform, featuring the expanded Trellis AI engine. Trellis will integrate across Sprout's ecosystem, enhancing Publishing, Listening, Smart Inbox, and Reporting. The platform aims to transform social data into actionable insights, with Trellis Studio offering customizable AI workflows. This innovation supports predictive media intelligence, social optimization, scalable support, and brand amplification.
New Sprout Social Research Reveals Intelligence Gap as
Sprout Social's new research highlights an "intelligence gap" where 86% of organizations miss opportunities due to slow insights. Despite 93% acknowledging social intelligence's importance, only 10% can act on real-time data swiftly. The study emphasizes the need for AI-driven workflows to leverage social data effectively, predicting social intelligence will surpass traditional research in strategic value by 2029.
Accessible technology: How Sprout Social is championing WCAG 2.1 AA compliance
Sprout Social has achieved WCAG 2.1 AA compliance, enhancing its platform's accessibility. The update includes a unified navigation system, improving usability for all users, including those with disabilities. This transformation supports keyboard and screen reader navigation, aligning with the 2026 US government mandate for digital accessibility. Sprout's commitment to inclusive design ensures a seamless user experience across its suite, fostering a more accessible environment for social media professionals.
SPT Press Release: Sprout Social to Announce First Quarter 2026 F...
Sprout Social will announce its first quarter 2026 financial results on May 7, 2026, after market close. The results will be discussed in a conference call and webcast scheduled for the same day.
Sprout Social, Inc Profile
HQ Location
131 S. Dearborn St. Suite 700 Chicago, IL 60603
Employees
1001-5000
Social
Financials
SERIES D
What makes Sprout Social ideal for Social Media Management?