Sprout Social Overview
Sprout Social offers tools to reimagine social media growth for businesses. Start a free trial to see these management solutions in action.
Use Cases
Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Sprout Social.
Business Priorities
Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Sprout Social.
Sprout Social Use-Cases and Business Priorities: Customer Satisfaction Data
Sprout Social works with different mediums / channels such as Social Media.
Sprout Social's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprout Social support capabilities include Chat Support, Email Support, AI Powered, etc. also Sprout Social analytics capabilities include Analytics, and Custom Reports.
Reviews
"When people think of transit, we don’t want them to think of just equipment and stations so we use social to give our employees a voice and to humanize them to the public." - Carol Mack
Peer review evidence (same sources as the product rating summary)
"...I was able to manage several different social profiles in one, easy to use interface...." Peer review by Thane Clark, Marketing Coordinator, Centriq Training
"...I personally like this as it makes it easy to go through all the social posts you need to review...." Peer review by Verified Reviewer, Education
"...Sprout Social combines social listening, engagement, and management all into one platform...." Peer review by Fernando Ramirez, Digital Marketing Manager, salesEQUITY
Sprout Social, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprout Social
Top Industries
- Marketing and Advertising
- Education
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Sprout Social is popular in Marketing And Advertising, Education, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Sprout Social Customer wins, Customer success stories, Case studies
How can Sprout Social enhance your Communication Management process?
What makes Sprout Social ideal for Engagement Management?
How efficiently Does Sprout Social manage your Content Management?
10 buyers and buying teams have used Cuspera to assess how well Sprout Social solved their Social Media Marketing needs. Cuspera uses 28930 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When people think of transit, we don’t want them to think of just equipment and stations so we use social to give our employees a voice and to humanize them to the public. Testimonial By Carol Mack |
|
Some of the VIP lists require immediate attention. The Inbox Rules we have set up ensure that any time someone from that list comments, I get an email so I can address it right away. Testimonial By Emily Allen |
|
What customers really care about is person to person connection. We had a lot of blind spots in our social customer care, so bringing on a partner like Sprout was incredibly important. Testimonial By Aaron Bata |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Carol Mack Director of Events & Social Media NJ TRANSIT |
When people think of transit, we don’t want them to think of just equipment and stations so we use social to give our employees a voice and to humanize them to the public. Testimonial By Carol Mack |
|
Emily Allen Social Media Community Manager Inspire Medical Systems |
Some of the VIP lists require immediate attention. The Inbox Rules we have set up ensure that any time someone from that list comments, I get an email so I can address it right away. Testimonial By Emily Allen |
|
Aaron Bata Head of Customer Experience Tuft & Needle |
What customers really care about is person to person connection. We had a lot of blind spots in our social customer care, so bringing on a partner like Sprout was incredibly important. Testimonial By Aaron Bata |
JetBlue - Airline - Very Large
Now Generally Available, Sprout Social's AI Agent Trellis Is Helping Reshape How Social Teams Prove Their Value
Social Customer Care by Sprout Social
Frequently Asked Questions (FAQ)
What buyers ask before choosing Sprout Social
What is Sprout Social?
Spoutsocial is a social media management platform for social media marketing teams to understand target users, engage users and to measure performance.
It provides actionable insights from social data and helps with content and community engagement.
It comes with automation, collaboration and analytics.
What is Sprout Social used for?
What are the top features of Sprout Social?
Who uses Sprout Social?
What are Sprout Social alternatives?
Where is Sprout Social located?
Peers used Sprout Social for social media management and communication management
Sprout Social Competitors
Sprout Social Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (2923) |
| Custom Reports | Read Reviews (5945) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (2923) |
| Custom Reports | Read Reviews (5945) |
Software Failure Risk Guidance
?for Sprout Social
Overall Risk Meter
Top Failure Risks for Sprout Social
Sprout Social, Inc News
Sprout Social Announces Second Quarter 2026 Financial
Sprout Social announced its second quarter 2026 financial results, reporting an 11% year-over-year revenue growth to $123.8 million. The company also highlighted a 20% increase in subscription revenue from its $30k+ ARR customer cohort. Non-GAAP operating income exceeded guidance by $6.1 million, reaching $16.0 million.
Sprout Social Named as a Visionary in 2026 Gartner Magic Quadrant for ...
Sprout Social has been recognized as a Visionary in the inaugural Gartner Magic Quadrant for Social Media Management and Listening. This acknowledgment highlights Sprout Social's leadership in AI-powered social intelligence, particularly through its proprietary AI agent, Trellis. The platform transforms social signals into actionable intelligence, supporting brands in anticipating market trends and driving business outcomes.
Sprout Social Expands Snapchat Integration, Giving Brands a More Direct Line to Highly Engaged Audiences
Sprout Social has launched a new integration with Snapchat, allowing brands to plan, schedule, and publish content directly from its platform. This integration enhances omnichannel execution and expands reach to Snapchat's engaged audience, facilitating better brand engagement and storytelling.
SPT Press Release: Sprout Social Expands Snapchat Integration, Gi...
Sprout Social has expanded its integration with Snapchat, allowing brands to plan, schedule, and publish Stories and Spotlights directly from Sprout’s platform. This integration aims to enhance cross-channel publishing and streamline social media storytelling, helping brands maintain a consistent presence and engage with Snapchat's highly active audience.
Sprout Social, Inc Profile
HQ Location
131 S. Dearborn St. Suite 700 Chicago, IL 60603
Employees
1001-5000
Social
Financials
SERIES D
What benefits does Sprout Social offer for Social Media Management?