Sprout Social Overview
Sprout Social offers tools to reimagine social media growth for businesses. Start a free trial to see these management solutions in action.
Use Cases
Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Sprout Social.
Business Priorities
Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Sprout Social.
Sprout Social Use-Cases and Business Priorities: Customer Satisfaction Data
Sprout Social works with different mediums / channels such as Social Media.
Sprout Social's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprout Social support capabilities include Chat Support, Email Support, AI Powered, etc. also Sprout Social analytics capabilities include Analytics, and Custom Reports.
Reviews
"When we evaluated all the tools and what we’d get out of them, Sprout just kind of blew us away." - Jonathan Simon
Peer review evidence (same sources as the product rating summary)
"...It helped us keep a central dashboard to manage many social media accounts for many different users...." Peer review by Steve Kaplan, Chief Marketing Officer | Partner, Creavos Development Group
"...I like that I can schedule social media posts, so I don't have to think about it...." Peer review by Tina W., Non-Profit Organization Management
"...Beyond campaign management and reporting, one-to-one engagement is among Telfer s top social goals...." Case Study Telfer School of Management
Sprout Social, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprout Social
Top Industries
- Marketing and Advertising
- Education
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Sprout Social is popular in Marketing And Advertising, Education, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Sprout Social Customer wins, Customer success stories, Case studies
How does Sprout Social facilitate Communication Management?
How can Sprout Social enhance your Engagement Management process?
How can Sprout Social enhance your Content Management process?
10 buyers and buying teams have used Cuspera to assess how well Sprout Social solved their Social Media Marketing needs. Cuspera uses 28930 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When we evaluated all the tools and what we’d get out of them, Sprout just kind of blew us away. Testimonial By Jonathan Simon |
|
Social media is a huge asset for getting the message out to our customers and giving us the insights we need to effectively engage them. Testimonial By Rickard Berggren |
|
What customers really care about is person to person connection. We had a lot of blind spots in our social customer care, so bringing on a partner like Sprout was incredibly important. Testimonial By Aaron Bata |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jonathan Simon Director of Marketing and Communications Telfer School of Management |
When we evaluated all the tools and what we’d get out of them, Sprout just kind of blew us away. Testimonial By Jonathan Simon |
|
Rickard Berggren Marketing Manager & Global Content Creative Klarna |
Social media is a huge asset for getting the message out to our customers and giving us the insights we need to effectively engage them. Testimonial By Rickard Berggren |
|
Aaron Bata Head of Customer Experience Tuft & Needle |
What customers really care about is person to person connection. We had a lot of blind spots in our social customer care, so bringing on a partner like Sprout was incredibly important. Testimonial By Aaron Bata |
JetBlue - Airline - Very Large
Now Generally Available, Sprout Social's AI Agent Trellis Is Helping Reshape How Social Teams Prove Their Value
Social Customer Care by Sprout Social
Frequently Asked Questions (FAQ)
What buyers ask before choosing Sprout Social
What is Sprout Social?
Spoutsocial is a social media management platform for social media marketing teams to understand target users, engage users and to measure performance.
It provides actionable insights from social data and helps with content and community engagement.
It comes with automation, collaboration and analytics.
What is Sprout Social used for?
What are the top features of Sprout Social?
Who uses Sprout Social?
What are Sprout Social alternatives?
Where is Sprout Social located?
Peers used Sprout Social for social media management and communication management
Sprout Social Competitors
Sprout Social Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (2923) |
| Custom Reports | Read Reviews (5945) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (2923) |
| Custom Reports | Read Reviews (5945) |
Software Failure Risk Guidance
?for Sprout Social
Overall Risk Meter
Top Failure Risks for Sprout Social
Sprout Social, Inc News
Sprout Social Product Updates & Latest Features | Sprout Social
Sprout Social has released a series of product updates for Q3 2026, enhancing its social media management platform. New features include the ability to like Instagram comments directly from the Smart Inbox, improving user engagement and efficiency. These updates aim to streamline social media interactions and analytics for users.
Sprout Social Announces Second Quarter 2026 Financial
Sprout Social announced its second quarter 2026 financial results, reporting an 11% year-over-year revenue growth to $123.8 million. The company also highlighted a 20% increase in subscription revenue from its $30k+ ARR customer cohort. Non-GAAP operating income exceeded guidance by $6.1 million, reaching $16.0 million.
Sprout Social Named as a Visionary in 2026 Gartner Magic Quadrant for ...
Sprout Social has been recognized as a Visionary in the inaugural Gartner Magic Quadrant for Social Media Management and Listening. This acknowledgment highlights Sprout Social's leadership in AI-powered social intelligence, particularly through its proprietary AI agent, Trellis. The platform transforms social signals into actionable intelligence, supporting brands in anticipating market trends and driving business outcomes.
Sprout Social Expands Snapchat Integration, Giving Brands a More Direct Line to Highly Engaged Audiences
Sprout Social has launched a new integration with Snapchat, allowing brands to plan, schedule, and publish content directly from its platform. This integration enhances omnichannel execution and expands reach to Snapchat's engaged audience, facilitating better brand engagement and storytelling.
Sprout Social, Inc Profile
HQ Location
131 S. Dearborn St. Suite 700 Chicago, IL 60603
Employees
1001-5000
Social
Financials
SERIES D
How can Sprout Social optimize your Social Media Management Workflow?