Service Fusion Overview
This is a summary of the comprehensive capabilities and benefits of Service Fusion based on over 843 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Service Fusion, BlueFolder, Vonigo, Workiz, GPS Insight Field Service Management, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Service Fusion is right for your needs? Our Cuspera AI engine can evaluate how Service Fusion fits your specific business needs, industry, and context. Get your personalized assessment report today.
Service Fusion supports business activities such as:
- Billing And Invoice Management
- Sales Document Management
- Workflow Management
- Training & Onboarding
- Offer Management
Service Fusion can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Scale Best Practices, and Improve Internal Communications. It can help manage these activities if you use Mobile and Phone Calls for these needs. As a solution, Service Fusion's capabilities include Alerts: Popups & Notifications, Personalization, Recording, etc.
Service Fusion Consumer Services Vertical is its biggest customer base.
Reviews
"...Primary features include customer management, dispatching, scheduling, invoicing, inventory management, time tracking, payroll and reporting...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Service Fusion solved their Field Service Management needs. Cuspera uses 843 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Service Fusion.
Use Cases
Peers recommend Billing And Invoice Management , Sales Document Management , Workflow Management , as the business use cases that they have been most satisfied while using Service Fusion.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Billing And Invoice Management with Mobile |
4.92/5 ★ |
"...Primary features include customer management, dispatching, scheduling, invoicing, inventory management, time tracking, payroll and reporting...." Peer review |
| Sales Document Management |
4.34/5 ★ |
"...We liked the option that the technician on the field can capture pre and post work signatures...." Peer review by David L., Owner, Construction |
| digital signature |
4.61/5 ★ |
"...Customers can sign for their work and receive e-mails at job completion with invoices if desired...." Peer review by S. L., Owner |
| proposal & quote management |
4.03/5 ★ |
"...We can quote the customer, get them exactly what they need, get the sale done, do the job and then take payment right there from them. ..." Field Service Management Made Easy |
| contract management |
3.05/5 ★ |
"...Also there is no contract...." Peer review by Verified Reviewer, Construction |
| Workflow Management with Phone Calls |
4.63/5 ★ |
"...Intuitive platform, versatility, list and workflow creation including the ability to customize and require that personnel gather specific information, GPS, payroll and credit card processing integration (allowed us to kill separate systems/charges for all 3 of those elsewhere!), good and simple reporting features and the sheer ability to book simply daily/one-off jobs, as well as full-blown project management!..." Peer review by Leif J., Principal, Consumer Services |
| PEER EXPERIENCES | |
|---|---|
| Billing And Invoice Management with Mobile |
4.92/5 ★ |
"...Primary features include customer management, dispatching, scheduling, invoicing, inventory management, time tracking, payroll and reporting...." Peer review |
|
| Sales Document Management |
4.34/5 ★ |
"...We liked the option that the technician on the field can capture pre and post work signatures...." Peer review by David L., Owner, Construction |
|
| digital signature |
4.34/5 ★ |
| proposal & quote management |
4.34/5 ★ |
| contract management |
4.34/5 ★ |
| Workflow Management with Phone Calls |
4.63/5 ★ |
"...Intuitive platform, versatility, list and workflow creation including the ability to customize and require that personnel gather specific information, GPS, payroll and credit card processing integration (allowed us to kill separate systems/charges for all 3 of those elsewhere!), good and simple reporting features and the sheer ability to book simply daily/one-off jobs, as well as full-blown project management!..." Peer review by Leif J., Principal, Consumer Services |
|
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 843 insights from peers and experts to help you assess how these Service Fusion use cases fit your Field Service Management needs.
Frequently Asked Questions(FAQ)
for Service Fusion
What is Service Fusion used for?
What are the top features of Service Fusion?
Who uses Service Fusion?
What are Service Fusion alternatives?
Where is Service Fusion located?
Popular Business Setting
for Service Fusion
Top Industries
- Consumer Services
- Construction
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Service Fusion to Acquire customers and Increase sales & revenue
Service Fusion Alternatives
Peer and Expert Opinion on Features
for Service Fusion
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (10) |
| Personalization | Read Reviews (9) |
| Recording | Read Reviews (8) |
| Templates | Read Reviews (7) |
| Dashboard | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (10) |
| Personalization | Read Reviews (9) |
| Recording | Read Reviews (8) |
| Templates | Read Reviews (7) |
| Dashboard | Read Reviews (6) |
IT and Other Capabilities
for Service Fusion
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (38) |
| Data Import | Read Reviews (113) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (38) |
| Data Import | Read Reviews (113) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (31) |
| Email Support | Read Reviews (24) |
| Phone Support | Read Reviews (38) |
| 24/7 Support | Read Reviews (231) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (31) |
| Email Support | Read Reviews (24) |
| Phone Support | Read Reviews (38) |
| 24/7 Support | Read Reviews (231) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (93) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (93) |
Software Failure Risk Guidance
?for Service Fusion
Overall Risk Meter
Top Failure Risks for Service Fusion
Vendor Profile Details
Company Name
Service Fusion
Company Website
https://www.servicefusion.com/HQ Location
8605 Freeport Parkway, Suite 200, Irving, TX 75063, US
Employees
11-50
Social
Financials
SERIES A
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