Zoho Social Overview

Zoho Social is a tool for businesses and agencies to manage and grow their social media presence. Signup is free and requires no credit card.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Zoho Social.

Other use cases:

  • Content Management
  • Collaboration
  • Social Media Marketing
  • Advertisement
  • Lead Engagement
  • Touchpoint Management
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Zoho Social.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Establish Thought Leadership
  • Scale Best Practices
  • Grow Market Share
  • Improve Navigation
  • Launch New Products
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Zoho Social Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Social works with different mediums / channels such as Social Media.

Zoho Social's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Zoho Social support capabilities include Email Support, Chat Support, Phone Support, etc. also Zoho Social analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho Social's ability to provide snapshot insights for each SM platform, such as when your social followers statistically are online, the demographic make-up of your SM followers, audience/ engagement rates, and general SM stats is incredibly helpfu...l." - Corey VanWormer

Zoho Social, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Social

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Social is popular in Marketing And Advertising, Information Technology And Services, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Social Use Cases

How can Zoho Social enhance your Social Media Management process?

How can Zoho Social optimize your Communication Management Workflow?

What solutions does Zoho Social provide for Engagement Management?

How can Zoho Social enhance your Content Management process?

What Are the key features of Zoho Social for Collaboration?

72+ more Business Use Cases

33 buyers and buying teams have used Cuspera to assess how well Zoho Social solved their Social Media Marketing needs. Cuspera uses 23775 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Social testimonial

Corey VanWormer

Database Administrator - CNAP - AFAST

Naval Air Station.

Zoho Social's ability to provide snapshot insights for each SM platform, such as when your social followers statistically are online, the demographic make-up of your SM followers, audience/ engagement rates, and general SM stats is incredibly helpful. Testimonial By Corey VanWormer
Zoho Social testimonial

Jon Tromans

Digital Marketing Trainer

I spend a lot of time in the training room, and I can’t stop to post something because I’m working. Zoho Social helps me keep all my social media channels really busy. Testimonial By Jon Tromans
Zoho Social testimonial

Alex Sonnichsen

Managing Director

SPEAK - Languages.

The service I value the most, is the "Stats". I use Zoho Social for my business so the data is critical. Testimonial By Alex Sonnichsen
CUSTOMERS TESTIMONIALS
Zoho Social testimonial

Corey VanWormer

Database Administrator - CNAP - AFAST

Naval Air Station.

Zoho Social's ability to provide snapshot insights for each SM platform, such as when your social followers statistically are online, the demographic make-up of your SM followers, audience/ engagement rates, and general SM stats is incredibly helpful. Testimonial By Corey VanWormer
Zoho Social testimonial

Jon Tromans

Digital Marketing Trainer

I spend a lot of time in the training room, and I can’t stop to post something because I’m working. Zoho Social helps me keep all my social media channels really busy. Testimonial By Jon Tromans
Zoho Social testimonial

Alex Sonnichsen

Managing Director

SPEAK - Languages.

The service I value the most, is the "Stats". I use Zoho Social for my business so the data is critical. Testimonial By Alex Sonnichsen

Case Studies

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Video

Navigating Zoho Social: Publishing and scheduling on social media

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoho Social

What is Zoho Social?

Zoho social is a cloud-based social media management software for marketing teams to manage brands online.

It provides rich features to schedule posts, monitor relevant content, collaborate with team and analyze brand performance.

Zoho social comes with best-time predictions, intuitive publishing calendar, multiple listening columns, pre-built reports and social analytics.

What is Zoho Social used for?

Zoho Social is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Build Brand Awareness by Social Media Management, Communication Management and Engagement Management .

What are the top features of Zoho Social?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of Zoho Social.

Who uses Zoho Social?

Zoho Social is used by Marketing And Advertising, Information Technology And Services and Real Estate among other industries.

What are Zoho Social alternatives?

Renderforest Video, Walls.Io, Statusbrew and Eclincher Social Media Management are popular alternatives for Zoho Social.

Where is Zoho Social located?

Zoho Social is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Social for social media management and communication management

Zoho Social Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.17/5 ★

Read Reviews (13)
Analytics

4.53/5 ★

Read Reviews (1656)
Custom Reports

4.26/5 ★

Read Reviews (3286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.17/5 ★

Read Reviews (13)
Analytics

4.53/5 ★

Read Reviews (1656)
Custom Reports

4.26/5 ★

Read Reviews (3286)

Software Failure Risk Guidance

?

for Zoho Social

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Social

Zoho Corporation Pvt. Ltd News

Product

Introducing passkey management in Zoho Vault

Zoho Vault introduces passkey management, enhancing its passwordless authentication capabilities. This update allows users to securely store and manage passkeys, offering a seamless login experience with biometric authentication. Passkeys, supported by major tech companies, provide robust security against phishing and data breaches. Zoho Vault continues to serve as a comprehensive security solution, integrating password management, SSO, and passkey management for businesses.

Product

Zoho Launches Zoho Books Singapore Edition for Local Businesses

Zoho has launched the Singapore edition of Zoho Books, a cloud-based accounting software tailored for local compliance needs, including GST and e-invoicing. This release is part of Zoho's broader finance suite, offering automation, AI capabilities, and integration with local systems like InvoiceNow. The suite includes Zoho Inventory, Billing, Invoice, Expense, Commerce, and Practice, all designed to streamline financial management and compliance for businesses in Singapore.

Awards

Zoho WorkDrive recognized as a "Leader" in 2025 by Nucleus Research

Zoho WorkDrive has been recognized as a "Leader" in the 2025 Nucleus Research Technology Value Matrix for Content Services and Collaboration. This marks the third consecutive recognition for its advanced functionality and usability. Zoho WorkDrive 5.0 introduces features like Workflow Builder, Data Loss Prevention policies, and enhanced AI capabilities, reinforcing its position as a leading intelligent content management platform.

Customer

Joyalukkas Joins Forces with Zoho for Global Digital Transformation

Joyalukkas partners with Zoho to implement Zoho's Customer Experience Platform across 175 showrooms globally, enhancing customer engagement and operational efficiency. The platform will unify sales and centralize customer data, initially rolled out in India and expanding to 10 international markets. Zoho's scalable technology supports Joyalukkas' shift to proactive, insight-driven customer interactions.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE