Zoho Social Overview

This is a summary of the comprehensive capabilities and benefits of Zoho Social based on over 23775 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoho Social, Sprout Social, Agorapulse, Hootsuite, Falcon.io (now Brandwatch Social Media Management), etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoho Social is right for your needs? Our Cuspera AI engine can evaluate how Zoho Social fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoho Social supports business activities such as:

  • Social Media Management
  • Communication Management
  • Engagement Management
  • Content Management
  • Collaboration

Zoho Social can help you with many business goals, such as Improve Digital And Social Presence, Build Brand Awareness, Acquire Customers, Improve Brand Engagement, Enhance Customer Relationships, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Zoho Social's capabilities include Dashboard, Personalization, Alerts: Popups & Notifications, etc.

Zoho Social was founded in 1996. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks. " - Ermay Duran

Cuspera Reviews

33 buyers and buying teams have used Cuspera to assess how well Zoho Social solved their Social Media Marketing needs. Cuspera uses 23775 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Business Priorities

Improve Digital And Social Presence and Build Brand Awareness are the most popular business priorities peers achieved using Zoho Social.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Establish Thought Leadership
  • Scale Best Practices
  • Grow Market Share
  • Improve Navigation
  • Launch New Products
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Zoho Social.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media

4.60/5

Read Reviews (4720)

"...My social media manager and SEO analysts uses Zoho to help with our social media strategy on multiple platforms...."
scheduling post to social media

4.66/5

Read Reviews (992)

"...The reporting allows me to see exactly what my social posts are doing, who's seeing them, everything. ..."
engaging on social media

4.69/5

Read Reviews (912)

"...I loved the analytics part of Zoho Social with every post and older posts as well...."
managing social media account

4.65/5

Read Reviews (700)

"...As long as you are logged into social media accounts, the setup will be very simple and fast!..."
social media analytics

4.53/5

Read Reviews (592)

"...The knowledge acquired from reports that ZOHo Social gave me, helped me to improve my presence on social media. ...."
monitoring social media

4.90/5

Read Reviews (219)

"...Zoho's integration within the platform means i have instant connectivitiy between my email campaigns, crm, sales iq (website visitor tracking) & social media...."
Communication Management with Social Media

4.39/5

Read Reviews (1599)

"...The dashboard Analytics show you just the right things to look at the success metrics of your social media posts...."
sending & publishing communications

4.31/5

Read Reviews (1314)

"...With Zoho Social we can monitor and post messages on all our social media channels...."
tracking & monitoring communications

4.92/5

Read Reviews (253)

"...Social networks can be an important source of potential customers and also a source of potential problems for the company, for this reason this tool will inform you of the mentions and references that are made to the brand in all of them with the aim of benefiting you from Positive interactions and solving negative ones also recommend tracking your social activity and that of your competition by monitoring your competition for events, hashtags or keywords...."
Engagement Management with Social Media

4.66/5

Read Reviews (891)

"...It's seen us garner a lot of engagement over small groups (as our social presence is early days)...."
engaging and following up

4.66/5

Read Reviews (782)

"...Excellent app for centralized management of social media when you require to follow up through a CRM integrated with other apps zoho.com Great! ......"
PEER EXPERIENCES
Social Media Management with Social Media

4.60/5

Read Reviews (4720)

"...My social media manager and SEO analysts uses Zoho to help with our social media strategy on multiple platforms...." Peer review by Linda Reeves, CEO (Chief Executive Officer), Parents in Transition
scheduling post to social media

4.60/5

Read Reviews (992)

engaging on social media

4.60/5

Read Reviews (912)

managing social media account

4.60/5

Read Reviews (700)

social media analytics

4.60/5

Read Reviews (592)

monitoring social media

4.60/5

Read Reviews (219)

Communication Management with Social Media

4.39/5

Read Reviews (1599)

"...The dashboard Analytics show you just the right things to look at the success metrics of your social media posts...." Peer review by Abhinav T., Events Services
sending & publishing communications

4.39/5

Read Reviews (1314)

tracking & monitoring communications

4.39/5

Read Reviews (253)

Engagement Management with Social Media

4.66/5

Read Reviews (891)

"...It's seen us garner a lot of engagement over small groups (as our social presence is early days)...." Peer review by Jonathan D., Business Director, Computer Software
engaging and following up

4.66/5

Read Reviews (782)

72+ more Business Use Cases

Our AI advisor, Wyz, harnessed 23775 insights from peers and experts to help you assess how these Zoho Social use cases fit your Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ermay Duran

Basketball Anlaytics Expert.

Instat Sport

I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks. Testimonial By Ermay Duran

Caitlin S

Sales Campaign Manager

CVirtual.

Zoho's ability to schedule bulk messages is my favorite feature! It's so quick and easy. Love it! Testimonial By Caitlin S

Alex Sonnichsen

Managing Director

SPEAK - Languages.

The service I value the most, is the "Stats". I use Zoho Social for my business so the data is critical. Testimonial By Alex Sonnichsen
CUSTOMERS TESTIMONIALS

Ermay Duran

Basketball Anlaytics Expert.

Instat Sport

I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks. Testimonial By Ermay Duran

Caitlin S

Sales Campaign Manager

CVirtual.

Zoho's ability to schedule bulk messages is my favorite feature! It's so quick and easy. Love it! Testimonial By Caitlin S

Alex Sonnichsen

Managing Director

SPEAK - Languages.

The service I value the most, is the "Stats". I use Zoho Social for my business so the data is critical. Testimonial By Alex Sonnichsen

Case Studies

COMPANY CASE STUDIES
Case Study Century 21

Century 21 finds Zoho Social as a better alternative tool for social media management.

Read More
Case Study Securolytics

How Zoho Social helps Securolytics in reaching the client keeping an open line of communication for a successful marketing strategy.

Read More
Case Study dotConverse

dotConverse switches to Zoho Social after trying other tools to manage social media across popular networks.

Read More

Frequently Asked Questions(FAQ)

for Zoho Social

What is Zoho Social?

Zoho social is a cloud-based social media management software for marketing teams to manage brands online.

What is Zoho Social used for?

Zoho Social is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Build Brand Awareness by Social Media Management, Communication Management and Engagement Management .

What are the top features of Zoho Social?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of Zoho Social.

Who uses Zoho Social?

Zoho Social is used by Marketing And Advertising, Information Technology And Services and Real Estate among other industries.

What are Zoho Social alternatives?

Where is Zoho Social located?

Zoho Social is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.

Popular Business Setting

for Zoho Social

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Zoho Social to Improve digital and social presence and Build brand awareness

Peer and Expert Opinion on Features

for Zoho Social

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.55/5

Read Reviews (632)
Personalization

3.03/5

Read Reviews (251)
Alerts: popups & Notifications

3.20/5

Read Reviews (180)
Auto scheduler & reminder

4.79/5

Read Reviews (80)
Live monitoring

4.90/5

Read Reviews (70)
FEATURES RATINGS AND REVIEWS
Dashboard

4.55/5

Read Reviews (632)
Personalization

3.03/5

Read Reviews (251)
Alerts: popups & Notifications

3.20/5

Read Reviews (180)
Auto scheduler & reminder

4.79/5

Read Reviews (80)
Live monitoring

4.90/5

Read Reviews (70)

IT and Other Capabilities

for Zoho Social

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.03/5

Read Reviews (1128)
Data Import

4.01/5

Read Reviews (2204)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.03/5

Read Reviews (1128)
Data Import

4.01/5

Read Reviews (2204)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.37/5

Read Reviews (52)
Chat Support

4.27/5

Read Reviews (56)
Phone Support

4.07/5

Read Reviews (55)
24/7 Support

3.51/5

Read Reviews (1075)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.37/5

Read Reviews (52)
Chat Support

4.27/5

Read Reviews (56)
Phone Support

4.07/5

Read Reviews (55)
24/7 Support

3.51/5

Read Reviews (1075)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.17/5

Read Reviews (13)
Analytics

4.53/5

Read Reviews (1656)
Custom Reports

4.26/5

Read Reviews (3286)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.17/5

Read Reviews (13)
Analytics

4.53/5

Read Reviews (1656)
Custom Reports

4.26/5

Read Reviews (3286)

Software Failure Risk Guidance

?

for Zoho Social

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Social

Vendor Profile Details

Company Name

Zoho Corporation

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE