Zoho Social Overview

Zoho Social is a tool for businesses and agencies to manage and grow their social media presence. Signup is free and requires no credit card.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Zoho Social.

Other use cases:

  • Content Management
  • Collaboration
  • Social Media Marketing
  • Advertisement
  • Lead Engagement
  • Touchpoint Management
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Zoho Social.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Establish Thought Leadership
  • Scale Best Practices
  • Grow Market Share
  • Improve Navigation
  • Launch New Products
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Zoho Social Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Social works with different mediums / channels such as Social Media.

Zoho Social's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Zoho Social support capabilities include Email Support, Chat Support, Phone Support, etc. also Zoho Social analytics capabilities include Analytics, and Custom Reports.

Reviews

"I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks." - Ermay Duran

Peer review evidence (same sources as the product rating summary)

"...Zoho social gives great access to manage multiple social media networks and team collaboration from single dashboard...." Peer review by Amanda M., Recruitment Executive, Human Resources
"...With Zoho Social we can work in team, coordinate and discuss posts before publish them, answer users comments, monitor analytics...." Peer review by Álvaro F, CEO, Internet
"...Features Editorial calendar Advanced analytics Optics on followers and engagement levels Sync with CRM. ...." Peer review by Verified Reviewer, Management Consulting

Zoho Social, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Social

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Social is popular in Marketing And Advertising, Information Technology And Services, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Social Customer wins, Customer success stories, Case studies

What makes Zoho Social ideal for Social Media Management?

How can Zoho Social optimize your Communication Management Workflow?

What solutions does Zoho Social provide for Engagement Management?

What makes Zoho Social ideal for Content Management?

Why is Zoho Social the best choice for Collaboration?

33 buyers and buying teams have used Cuspera to assess how well Zoho Social solved their Social Media Marketing needs. Cuspera uses 23775 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

CUSTOMERS TESTIMONIALS
Zoho Social testimonial

Ermay Duran

Basketball Anlaytics Expert.

Instat Sport

I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks. Testimonial By Ermay Duran
Zoho Social testimonial

Sheldon Maxwell

Project & Marketing Manager

Creative 7 Designs

As a marketing manager, it makes my life a lot easier—to schedule content out, do all the reports and see what’s going on with each of our brands. It’s so nice to be able to do that all in one place. Testimonial By Sheldon Maxwell
Zoho Social testimonial

Bob L

Owner

Lucas Marketing

My favorite feature is the SmartQ Testimonial By Bob L
CUSTOMERS TESTIMONIALS
Zoho Social testimonial

Ermay Duran

Basketball Anlaytics Expert.

Instat Sport

I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks. Testimonial By Ermay Duran
Zoho Social testimonial

Sheldon Maxwell

Project & Marketing Manager

Creative 7 Designs

As a marketing manager, it makes my life a lot easier—to schedule content out, do all the reports and see what’s going on with each of our brands. It’s so nice to be able to do that all in one place. Testimonial By Sheldon Maxwell
Zoho Social testimonial

Bob L

Owner

Lucas Marketing

My favorite feature is the SmartQ Testimonial By Bob L
 

Nigerian businesses - Various - Medium

Zoho brings AI to Nigeria’s tax and accounting challenge

Nigeria

Zoho launched a Nigeria-specific version of Zoho Books, integrating AI to automate tax compliance and financial management for Nigerian businesses. The platform addresses local VAT, withholding tax, ...and e-invoicing, aiming to streamline operations and reduce costs. Zoho targets medium-sized enterprises, promoting AI adoption to enhance productivity and compliance.

Read on →
 

Motilal Oswal Financial Services Ltd. - Financial Services - Large

Zoho Powers Enterprise Operations and Data Transformation at Motilal Oswal Financial Services

Mumbai, India

Zoho's unified enterprise platform has been deployed by Motilal Oswal Financial Services Ltd. to modernize its operations across 15 business verticals. The platform integrates Zoho CRM Plus, Zoho Dat...aPrep, Zoho Desk, Zoho Cliq, and Zoho Directory, enabling a consistent Customer 360 view for over 10,000 users. This deployment enhances customer engagement and data transformation, processing over 1 billion rows of customer data monthly.

Read on →
 

Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) - Government Agency - Large

Zoho, SMEDAN unleash N20bn digital push for 25, 000 Nigerian MSMEs

Abuja, Nigeria

Zoho partners with SMEDAN to launch a N20 billion digital support program for 25,000 Nigerian MSMEs. The initiative provides Zoho wallet credits for over 60 cloud-based applications and includes trai...ning and technical support. This effort aims to reduce technology adoption costs and enhance digital capabilities for small businesses in Nigeria.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

Navigating Zoho Social: Publishing and scheduling on social media

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoho Social

What is Zoho Social?

Zoho social is a cloud-based social media management software for marketing teams to manage brands online.

It provides rich features to schedule posts, monitor relevant content, collaborate with team and analyze brand performance.

Zoho social comes with best-time predictions, intuitive publishing calendar, multiple listening columns, pre-built reports and social analytics.

What is Zoho Social used for?

Zoho Social is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Build Brand Awareness by Social Media Management, Communication Management and Engagement Management .

What are the top features of Zoho Social?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of Zoho Social.

Who uses Zoho Social?

Zoho Social is used by Marketing And Advertising, Information Technology And Services and Real Estate among other industries.

What are Zoho Social alternatives?

Renderforest Video, Walls.Io, Statusbrew and Eclincher Social Media Management are popular alternatives for Zoho Social.

Where is Zoho Social located?

Zoho Social is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Social for social media management and communication management

Zoho Social Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.17/5 ★

Read Reviews (13)
Analytics

4.53/5 ★

Read Reviews (1656)
Custom Reports

4.26/5 ★

Read Reviews (3286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.17/5 ★

Read Reviews (13)
Analytics

4.53/5 ★

Read Reviews (1656)
Custom Reports

4.26/5 ★

Read Reviews (3286)

Software Failure Risk Guidance

?

for Zoho Social

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Social

Zoho Corporation Pvt. Ltd News

Product

Zoho Launches Nigeria Edition of Zoho Books for VAT, E-Invoicing Compliance

Zoho launched the Nigeria edition of Zoho Books, a cloud-based accounting solution, to aid businesses in VAT and e-invoicing compliance. This edition includes AI-native financial tools for managing finances, offering features like VAT rate automation, e-invoice submission, and anomaly detection. The launch is part of Zoho's finance suite, which includes various applications tailored for local tax needs in multiple countries.

Product

Zoho Books is now ICAEW accredited

Zoho Books has received accreditation from the Institute of Chartered Accountants in England and Wales (ICAEW), affirming its compliance with high standards in accounting software. This accreditation ensures Zoho Books meets stringent technical and functional criteria, enhancing its reliability for businesses and finance professionals in the UK.

Product

Zoho Books Launches Nigeria Edition for Tax Compliance

Zoho launched a Nigeria edition of Zoho Books, integrating local tax compliance features with its cloud-based accounting platform. The software automates VAT and e-invoicing processes, aligning with Nigeria's digital tax administration. It includes AI tools like Ask Zia for financial insights, enhancing compliance and financial management for Nigerian businesses.

Product

Zoho Sign takes a bite of Apple's latest: iOS 27, iPadOS 27, and macOS Golden Gate

Zoho Sign has integrated with Apple's latest operating systems, iOS 27, iPadOS 27, and macOS Golden Gate, enhancing its functionality with features like app resizability, on-device awareness, and Siri AI integration. These updates improve user experience by allowing seamless multitasking, quick access to document information, and voice-command management of agreements.

Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE