Zoho Social Overview
This is a summary of the comprehensive capabilities and benefits of Zoho Social based on over 23775 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Zoho Social, Sprout Social, Agorapulse, Hootsuite, Falcon.io (now Brandwatch Social Media Management), etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Zoho Social is right for your needs? Our Cuspera AI engine can evaluate how Zoho Social fits your specific business needs, industry, and context. Get your personalized assessment report today.
Zoho Social supports business activities such as:
- Social Media Management
- Communication Management
- Engagement Management
- Content Management
- Collaboration
Zoho Social can help you with many business goals, such as Improve Digital And Social Presence, Build Brand Awareness, Acquire Customers, Improve Brand Engagement, Enhance Customer Relationships, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Zoho Social's capabilities include Dashboard, Personalization, Alerts: Popups & Notifications, etc.
Zoho Social was founded in 1996. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"It is much easier to interact with leads and potential customers right from the dashboard and refer them over to the CRM program. " - Shannon Johnson
Cuspera Reviews
33 buyers and buying teams have used Cuspera to assess how well Zoho Social solved their Social Media Marketing needs. Cuspera uses 23775 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Business Priorities
Improve Digital And Social Presence and Build Brand Awareness are the most popular business priorities peers achieved using Zoho Social.
Use Cases
Peers recommend Social Media Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Zoho Social.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Social Media Management with Social Media |
4.60/5 ★ |
"...The knowledge acquired from reports that ZOHo Social gave me, helped me to improve my presence on social media...." Peer review by Dirceu Veiga |
| scheduling post to social media |
4.66/5 ★ |
"...We are using Zoho Social to post social media updates to our four main channels targeting B2B folks...." Peer review by Buddy Rigotti, Owner, Cristers Media |
| engaging on social media |
4.69/5 ★ |
"...It feels great to post to all social media with just one click of a button...." Peer review by Katarzyna Religa, Recruiter, Mainhire |
| managing social media account |
4.65/5 ★ |
"...This product makes it easy to manage multiple social media accounts across many different channels...." Peer review by Paul W, Vice President Of Business Development, Internet |
| social media analytics |
4.53/5 ★ |
"...I really like how ZOHO social gives you really detailed easy to read social media reports for the price...." Peer review by Ivan E., Owner, Marketing and Advertising |
| monitoring social media |
4.90/5 ★ |
"...Zoho Social is indeed a wonderful platform for managing and monitoring social media accounts under single roof...." Peer review by Georgia Higgins, Computer & Network Security |
| Communication Management with Social Media |
4.39/5 ★ |
"...Zoho Social is saving me a ton of time allowing me to post to multiple social accounts in record time...." Peer review by Jason H, Licensed Realtor |
| sending & publishing communications |
4.31/5 ★ |
"...Repeat Posting!. Zoho Social is the best social media planner we've used to date!..." Peer review by Chris L, Owner, Health, Wellness and Fitness |
| tracking & monitoring communications |
4.92/5 ★ |
"...All key analytics for tracking social media posts right at your fingertips...." Peer review by Verified Reviewer |
| Engagement Management with Social Media |
4.66/5 ★ |
"...I have engaged more customers and enhanced my brand, I would recommend Zoho Social to anyone looking to do the same...." Peer review by Brum U, Founder/Director |
| engaging and following up |
4.66/5 ★ |
"...It helps me with leads and connects me with people that are engaging on my business page...." Peer review by adrian f. |
| PEER EXPERIENCES | |
|---|---|
| Social Media Management with Social Media |
4.60/5 ★ |
"...The knowledge acquired from reports that ZOHo Social gave me, helped me to improve my presence on social media...." Peer review by Dirceu Veiga |
|
| scheduling post to social media |
4.60/5 ★ |
| engaging on social media |
4.60/5 ★ |
| managing social media account |
4.60/5 ★ |
| social media analytics |
4.60/5 ★ |
| monitoring social media |
4.60/5 ★ |
| Communication Management with Social Media |
4.39/5 ★ |
"...Zoho Social is saving me a ton of time allowing me to post to multiple social accounts in record time...." Peer review by Jason H, Licensed Realtor |
|
| sending & publishing communications |
4.39/5 ★ |
| tracking & monitoring communications |
4.39/5 ★ |
| Engagement Management with Social Media |
4.66/5 ★ |
"...I have engaged more customers and enhanced my brand, I would recommend Zoho Social to anyone looking to do the same...." Peer review by Brum U, Founder/Director |
|
| engaging and following up |
4.66/5 ★ |
72+ more Business Use Cases
Our AI advisor, Wyz, harnessed 23775 insights from peers and experts to help you assess how these Zoho Social use cases fit your Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It is much easier to interact with leads and potential customers right from the dashboard and refer them over to the CRM program. Testimonial By Shannon Johnson |
|
As a marketing manager, it makes my life a lot easier—to schedule content out, do all the reports and see what’s going on with each of our brands. It’s so nice to be able to do that all in one place. Testimonial By Sheldon Maxwell |
|
Easy to understand analytics and report generation. Testimonial By Ahmad Khodr |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Shannon Johnson Founder The Sustainable Collective.co. |
It is much easier to interact with leads and potential customers right from the dashboard and refer them over to the CRM program. Testimonial By Shannon Johnson |
|
Sheldon Maxwell Project & Marketing Manager Creative 7 Designs |
As a marketing manager, it makes my life a lot easier—to schedule content out, do all the reports and see what’s going on with each of our brands. It’s so nice to be able to do that all in one place. Testimonial By Sheldon Maxwell |
|
Ahmad Khodr Business Student McMaster University. |
Easy to understand analytics and report generation. Testimonial By Ahmad Khodr |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study BIReadyRead More |
|
Case Study dotConverseRead More |
|
Case Study Century 21Read More |
Frequently Asked Questions(FAQ)
for Zoho Social
What is Zoho Social?
What is Zoho Social used for?
What are the top features of Zoho Social?
Who uses Zoho Social?
What are Zoho Social alternatives?
Where is Zoho Social located?
Popular Business Setting
for Zoho Social
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Real Estate
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Zoho Social to Improve digital and social presence and Build brand awareness
Zoho Social Alternatives
Peer and Expert Opinion on Features
for Zoho Social
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (632) |
| Personalization | Read Reviews (251) |
| Alerts: popups & Notifications | Read Reviews (180) |
| Auto scheduler & reminder | Read Reviews (80) |
| Live monitoring | Read Reviews (70) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (632) |
| Personalization | Read Reviews (251) |
| Alerts: popups & Notifications | Read Reviews (180) |
| Auto scheduler & reminder | Read Reviews (80) |
| Live monitoring | Read Reviews (70) |
IT and Other Capabilities
for Zoho Social
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1128) |
| Data Import | Read Reviews (2204) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1128) |
| Data Import | Read Reviews (2204) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (52) |
| Chat Support | Read Reviews (56) |
| Phone Support | Read Reviews (55) |
| 24/7 Support | Read Reviews (1075) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (52) |
| Chat Support | Read Reviews (56) |
| Phone Support | Read Reviews (55) |
| 24/7 Support | Read Reviews (1075) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (1656) |
| Custom Reports | Read Reviews (3286) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (1656) |
| Custom Reports | Read Reviews (3286) |
Software Failure Risk Guidance
?for Zoho Social
Overall Risk Meter
Top Failure Risks for Zoho Social
Vendor Profile Details
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
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