Zoho Social Overview

Zoho Social is a tool for businesses and agencies to manage and grow their social media presence. Signup is free and requires no credit card.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Zoho Social.

Other use cases:

  • Content Management
  • Collaboration
  • Social Media Marketing
  • Advertisement
  • Lead Engagement
  • Touchpoint Management
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Zoho Social.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Establish Thought Leadership
  • Scale Best Practices
  • Grow Market Share
  • Improve Navigation
  • Launch New Products
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Zoho Social Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Social works with different mediums / channels such as Social Media.

Zoho Social's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Zoho Social support capabilities include Email Support, Chat Support, Phone Support, etc. also Zoho Social analytics capabilities include Analytics, and Custom Reports.

Reviews

"The service I value the most, is the "Stats". I use Zoho Social for my business so the data is critical." - Alex Sonnichsen

Peer review evidence (same sources as the product rating summary)

"...My social media manager and SEO analysts uses Zoho to help with our social media strategy on multiple platforms...." Peer review by Linda Reeves, CEO (Chief Executive Officer), Parents in Transition
"...I love the convenience of sending emails directly from the software and being able to add my outlook calendar to it...." Peer review by Kayon M., Licensed Insurance Agent, Insurance
"...I have engaged more customers and enhanced my brand, I would recommend Zoho Social to anyone looking to do the same...." Peer review by Brum Unsigned, Founder/Director, Brum Unsigned

Zoho Social, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Social

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Social is popular in Marketing And Advertising, Information Technology And Services, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Social Customer wins, Customer success stories, Case studies

How does Zoho Social address your Social Media Management Challenges?

How efficiently Does Zoho Social manage your Communication Management?

What solutions does Zoho Social provide for Engagement Management?

How does Zoho Social facilitate Content Management?

What Are the key features of Zoho Social for Collaboration?

33 buyers and buying teams have used Cuspera to assess how well Zoho Social solved their Social Media Marketing needs. Cuspera uses 23775 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

CUSTOMERS TESTIMONIALS
Zoho Social testimonial

Alex Sonnichsen

Managing Director

SPEAK - Languages.

The service I value the most, is the "Stats". I use Zoho Social for my business so the data is critical. Testimonial By Alex Sonnichsen
Zoho Social testimonial

Javier Molina

Director Tecnologías

TIC.

You can see in one page how is your social media performance and publish simultaneosly in four of the most relevant social networks. Testimonial By Javier Molina
Zoho Social testimonial

Philippe C

Business Owner

PC Consulting Services.

Graphical reports are a plus and very convenient when producing activity reports for a customer. Testimonial By Philippe C
CUSTOMERS TESTIMONIALS
Zoho Social testimonial

Alex Sonnichsen

Managing Director

SPEAK - Languages.

The service I value the most, is the "Stats". I use Zoho Social for my business so the data is critical. Testimonial By Alex Sonnichsen
Zoho Social testimonial

Javier Molina

Director Tecnologías

TIC.

You can see in one page how is your social media performance and publish simultaneosly in four of the most relevant social networks. Testimonial By Javier Molina
Zoho Social testimonial

Philippe C

Business Owner

PC Consulting Services.

Graphical reports are a plus and very convenient when producing activity reports for a customer. Testimonial By Philippe C
 

Indian Army - Defense - Very Large

Indian Army signs deal with Zoho to strengthen digital transformation

New Delhi, India

The Indian Army has signed a deal with Zoho to enhance its digital transformation under the JAI mission, focusing on developing secure digital tools. This partnership aims to boost tech skills among ...Army personnel and promote reliance on homegrown solutions.

Read on →
 

Indian Army - Defense - Very Large

Indian Army Signs MoU with Zoho Corporation to Bolster Indigenous Digital Transformation

New Delhi, India

The Indian Army has signed an MoU with Zoho Corporation to enhance its digital transformation efforts. This partnership focuses on application-oriented R&D, secure digital infrastructure, and skill e...nhancement, aligning with India's self-reliance mission. The collaboration aims to integrate homegrown technology into the Army's operations, reinforcing technological self-reliance in the defense sector.

Read on →
 

Zoho Reignites CRM for Acme Brick Company

Zoho successfully deployed its CRM solution for Acme Brick Company, enhancing sales processes and integration with existing systems. This deployment, completed in under a year, improved CRM adoption ...across Acme's 40+ sales locations. Zoho's customization and support were key factors in Acme's choice, leading to better engagement and sales opportunities.

Read on →

IDT (National Retail Solutions) - Information Technology And Services - Large

Newark, USA

Zoho CRM helped IDT and its subsidiary NRS unify sales, operations, and customer service for over 35,000 convenience stores. NRS replaced manual spreadsheets and a failed Salesforce rollout with Zoho... CRM, enabling automation, integrations, and streamlined workflows. The platform scaled from a few users to over 1,000, supporting rapid business growth and improved customer satisfaction. Integrations with telephony, shipping, and analytics tools further enhanced efficiency. Customer service, distributor management, and referral programs all run through Zoho CRM, driving better results across the business.

Follow the Camino - Hospitality - Small

Dublin, Ireland

Zoho One helped Follow the Camino improve customer service for global pilgrims. The company used Zoho CRM, Desk, Bookings, Survey, Campaigns, Meeting, and Analytics to manage the full customer journe...y. Post-trip NPS rose from 58 to 64, and post-sales NPS jumped from 73 to 84. Over 1,000 five-star reviews show strong customer satisfaction. Zoho Desk and WhatsApp integration made support faster and more reliable.

Tollring - Telecommunications - Small

Uxbridge, UK

Tollring used Zoho One to improve customer service and support ticket management. They replaced multiple tools with Zoho Desk, Zoho Projects, Zoho Assist, and Zoho CRM. Integration with Jira and betw...een Zoho apps gave teams full customer context and streamlined workflows. Tollring consolidated costs by accessing 55+ apps for the price of a few. Their new setup earned them Zoho's "Customer Service Champion" award in 2025.

Navigating Zoho Social: Publishing and scheduling on social media

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoho Social

What is Zoho Social?

Zoho social is a cloud-based social media management software for marketing teams to manage brands online.

It provides rich features to schedule posts, monitor relevant content, collaborate with team and analyze brand performance.

Zoho social comes with best-time predictions, intuitive publishing calendar, multiple listening columns, pre-built reports and social analytics.

What is Zoho Social used for?

Zoho Social is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Build Brand Awareness by Social Media Management, Communication Management and Engagement Management .

What are the top features of Zoho Social?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of Zoho Social.

Who uses Zoho Social?

Zoho Social is used by Marketing And Advertising, Information Technology And Services and Real Estate among other industries.

What are Zoho Social alternatives?

Renderforest Video, Walls.Io, Statusbrew and Eclincher Social Media Management are popular alternatives for Zoho Social.

Where is Zoho Social located?

Zoho Social is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Social for social media management and communication management

Zoho Social Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.17/5

Read Reviews (13)
Analytics

4.53/5

Read Reviews (1656)
Custom Reports

4.26/5

Read Reviews (3286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.17/5

Read Reviews (13)
Analytics

4.53/5

Read Reviews (1656)
Custom Reports

4.26/5

Read Reviews (3286)

Software Failure Risk Guidance

?

for Zoho Social

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Social

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Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE