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Compare Zoho Docs vs Infinity ECM

Comparison Summary

For Zoho Docs vs Infinity ECM comparison, Our AI algorithm looked at 1945 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zoho Docs and Infinity ECM to solve their respective business needs.

Pros and cons of Zoho Docs and Infinity ECM

Zoho Docs is more suited to businesses that require Collaboration and Sales Document Management where as Infinity ECM is focused towards Collaboration with Offline and Sales Document Management .

logo Zoho Docs

Focus area

Software Failure Risk

  • low

logo Infinity ECM

Focus area

Software Failure Risk

  • low

About

Online File Management Software & Document Repository | Zoho Docs

Infinity ECM: Enterprise Content Management platform...

Age

1996

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

47

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction



sales document management

proposal & quote management


content management


sales call management



engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



customer feedback management


social media management

social media analytics


rating and review management


conference call management



billing and invoice management


training & onboarding


helpdesk management


contact list management


customer case management


calendar management



Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Launch new products

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Manage risk

  • Increase sales & revenue

  • Improve internal communications

  • Improve efficiency

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • video

  • chat

  • e-mail

  • offline

  • text SMS

  • events

  • trade shows

  • mobile

  • promotions

  • website

  • display advertisement

  • mobile app

  • point of sale

  • on premises

  • social media

  • See 13 more
  • phone calls

  • video

  • chat

  • e-mail

  • offline

  • text SMS

  • events

  • trade shows

  • mobile

  • promotions

  • website

  • display advertisement

  • mobile app

  • point of sale

  • on premises

  • social media

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting