Zoho Docs Overview

Zoho WorkDrive is a collaborative platform for teams to store, share, and manage files. It supports seamless teamwork on files of any size.

Use Cases

Customers recommend Collaboration, Sales Document Management, Content Sharing, as the business use cases that they have been most satisfied with while using Zoho Docs.

Other use cases:

  • Digital Marketing
  • Engaging And Following Up
  • Call Analytics
  • Sending & Publishing Communications
  • Workflow Management
  • Advertisement
  • Content Curation
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho Docs.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Launch New Products
See all business priorities See less business priorities

Zoho Docs Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Docs works with different mediums / channels such as Phone Calls.

Zoho Docs's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Zoho Docs support capabilities include Chat Support, Email Support, Phone Support, etc. also Zoho Docs analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho WorkDrive allows us to have a single repository for everything we're working on which makes us more organized. In fact, it is more reliable and easier to use than Google Drive for Teams." - Jamie Lupton

Zoho Docs, Strapi, DialogsCMS, WeTransfer, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Docs

Top Industries

  • Marketing and Advertising
  • Internet
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Docs is popular in Marketing And Advertising, Internet, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Docs Use Cases

How can Zoho Docs enhance your Collaboration process?

How does Zoho Docs address your Sales Document Management Challenges?

How does Zoho Docs address your Content Sharing Challenges?

How can Zoho Docs optimize your Digital Marketing Workflow?

How can Zoho Docs optimize your Engaging And Following Up Workflow?

25+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoho Docs solved their Content Management Systems needs. Cuspera uses 1409 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Docs testimonial

Jamie Lupton

Managing Director

Alfafado Ltd.

Zoho WorkDrive allows us to have a single repository for everything we're working on which makes us more organized. In fact, it is more reliable and easier to use than Google Drive for Teams. Testimonial By Jamie Lupton
Zoho Docs testimonial

Vinodh Natarajan

Managing Director

ST Consluting

An answer to all our challenges! With its well-defined access controls and easy sharing with our clients, WorkDrive helped us get our various teams online together to maximize data collaboration from anywhere. Testimonial By Vinodh Natarajan
Zoho Docs testimonial

Renee Tan

Managing Director

Hashtaqs Pte Ltd

Zoho WorkDrive has the functions of a typical cloud storage system, coupled with features and functions that drive security, ease of sharing and searching for files, and ease of communicating with the internal team about a file. This solution is a business owner's wise investment due to its superio...r qualities and cost-effectiveness.

Testimonial By Renee Tan
CUSTOMERS TESTIMONIALS
Zoho Docs testimonial

Jamie Lupton

Managing Director

Alfafado Ltd.

Zoho WorkDrive allows us to have a single repository for everything we're working on which makes us more organized. In fact, it is more reliable and easier to use than Google Drive for Teams. Testimonial By Jamie Lupton
Zoho Docs testimonial

Vinodh Natarajan

Managing Director

ST Consluting

An answer to all our challenges! With its well-defined access controls and easy sharing with our clients, WorkDrive helped us get our various teams online together to maximize data collaboration from anywhere. Testimonial By Vinodh Natarajan
Zoho Docs testimonial

Renee Tan

Managing Director

Hashtaqs Pte Ltd

Zoho WorkDrive has the functions of a typical cloud storage system, coupled with features and functions that drive security, ease of sharing and searching for files, and ease of communicating with the internal team about a file. This solution is a business owner's wise investment due to its superio...r qualities and cost-effectiveness.

Testimonial By Renee Tan

Case Studies

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Frequently Asked Questions(FAQ)

for Zoho Docs

What is Zoho Docs?

Zoho Docs is a Collaboration Software. Zoho Docs is a cloud-based software designed to manage, share, and store all files online. It serves as a collaboration platform and organizer of all business files – documents, presentation, spreadsheets – and even personal files such as pictures, movies, and music.

Zoho Docs is a feature-rich solution for securely storing and managing files. Users can create, upload, and share files of different formats, all without having to install any software. It stores all files, images, and music in a central location and shares them effortlessly. It supports email-to-upload which allows users to upload files by emailing them to email addresses generated by Zoho. Secure file transfer allows users to manage, edit and share documents using their desktops and mobile devices. Users can save videos, product screenshots, and even entire databases of all file sizes.

The Zoho Docs platform brings with it extended functionality through integration with Zoho Office Suite – a set of editing, presentation, and publishing tools. The solution employs authentication, encryption, file backup and virus/malware detection algorithms for data security.

What is Zoho Docs used for?

Zoho Docs is a Content Management Systems Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Sales Document Management and Content Sharing .

What are the top features of Zoho Docs?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Zoho Docs.

Who uses Zoho Docs?

Zoho Docs is used by Marketing And Advertising, Internet and Professional Training & Coaching among other industries.

What are Zoho Docs alternatives?

Strapi, DialogsCMS, WeTransfer and AgilityCMS are popular alternatives for Zoho Docs.

Where is Zoho Docs located?

Zoho Docs is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Docs for collaboration and sales document management

Zoho Docs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)

Software Failure Risk Guidance

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for Zoho Docs

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Docs

Zoho Corporation Pvt. Ltd News

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Feature spotlight: Settings Customization in Zoho Mail

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Product

Automate your remote support workflows with Zoho Assist and Zapier integration

Zoho has integrated its remote support tool, Zoho Assist, with Zapier to automate IT and customer support workflows. This integration allows users to connect Zoho Assist with thousands of other applications, enabling automation of routine tasks without coding. Users can create workflows, known as "Zaps," to trigger actions like sending notifications or logging sessions in CRM systems, enhancing efficiency and focus on resolving customer issues.

Product

Maximize productivity and profitability: Explore field service automation with Zoho FSM

Zoho FSM enhances field service management by automating job scheduling, technician dispatch, and customer communication. The platform integrates with Zoho CRM, Books, and Desk, offering a unified solution for service workflows. Features include a dynamic dispatch console, mobile app for technicians, and automated billing, improving productivity and customer satisfaction.

Product

Zoho unveils Zia LLM stack, ASR models, and Agent Studio in major AI push

Zoho has launched its proprietary Zia LLM stack, ASR models, and Zia Agent Studio, marking a shift to an AI-first strategy. The Zia LLM, built on Nvidia's platform, offers models optimized for business use cases, enhancing productivity and reducing costs. The ASR models support English and Hindi, and the expanded Zia Agent Studio includes over 700 pre-integrated actions, reinforcing Zoho's commitment to data sovereignty and privacy.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE