Zoho Docs Overview

Zoho WorkDrive is a collaborative platform for teams to store, share, and manage files. It supports seamless teamwork on files of any size.

Use Cases

Customers recommend Collaboration, Sales Document Management, Content Sharing, as the business use cases that they have been most satisfied with while using Zoho Docs.

Other use cases:

  • Digital Marketing
  • Engaging And Following Up
  • Call Analytics
  • Sending & Publishing Communications
  • Workflow Management
  • Advertisement
  • Content Curation
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho Docs.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Launch New Products
See all business priorities See less business priorities

Zoho Docs Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Docs works with different mediums / channels such as Phone Calls.

Zoho Docs's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Zoho Docs support capabilities include Chat Support, Email Support, Phone Support, etc. also Zoho Docs analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho WorkDrive has become invaluable to us as an organization, and the automatic back-ups and file retention give us peace of mind" - Laura Skillen

Zoho Docs, Strapi, DialogsCMS, WeTransfer, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Docs

Top Industries

  • Marketing and Advertising
  • Internet
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Docs is popular in Marketing And Advertising, Internet, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Docs Use Cases

How can Zoho Docs enhance your Collaboration process?

Why is Zoho Docs the best choice for Sales Document Management?

How does Zoho Docs address your Content Sharing Challenges?

How can Zoho Docs enhance your Digital Marketing process?

How does Zoho Docs address your Engaging And Following Up Challenges?

11 buyers and buying teams have used Cuspera to assess how well Zoho Docs solved their Content Management Systems needs. Cuspera uses 1409 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Docs testimonial

Laura Skillen

Executive Director of External Relations

International Mediation Institute

Zoho WorkDrive has become invaluable to us as an organization, and the automatic back-ups and file retention give us peace of mind Testimonial By Laura Skillen
Zoho Docs testimonial

Bob Sullivan

Vector Solutions

Zoho Workdrive is a key tool in collaborating with our multiple clients all in one place. Our clients are able to securely upload files they need, and we are able to see all our clients files in one place. Testimonial By Bob Sullivan
Zoho Docs testimonial

Alex Dibben

Managing Director

Expect Best Ltd.

We would recommend Zoho WorkDrive to any business of any size. It's refreshing to see the features they have added to the platform each time rather than leaving us with a 'want' for more each time we use it. Please keep up the great software so that we can focus on being efficient at what we do! Th...anks, Zoho.

Testimonial By Alex Dibben
CUSTOMERS TESTIMONIALS
Zoho Docs testimonial

Laura Skillen

Executive Director of External Relations

International Mediation Institute

Zoho WorkDrive has become invaluable to us as an organization, and the automatic back-ups and file retention give us peace of mind Testimonial By Laura Skillen
Zoho Docs testimonial

Bob Sullivan

Vector Solutions

Zoho Workdrive is a key tool in collaborating with our multiple clients all in one place. Our clients are able to securely upload files they need, and we are able to see all our clients files in one place. Testimonial By Bob Sullivan
Zoho Docs testimonial

Alex Dibben

Managing Director

Expect Best Ltd.

We would recommend Zoho WorkDrive to any business of any size. It's refreshing to see the features they have added to the platform each time rather than leaving us with a 'want' for more each time we use it. Please keep up the great software so that we can focus on being efficient at what we do! Th...anks, Zoho.

Testimonial By Alex Dibben

Case Studies

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Frequently Asked Questions(FAQ)

for Zoho Docs

What is Zoho Docs?

Zoho Docs is a Collaboration Software. Zoho Docs is a cloud-based software designed to manage, share, and store all files online. It serves as a collaboration platform and organizer of all business files – documents, presentation, spreadsheets – and even personal files such as pictures, movies, and music.

Zoho Docs is a feature-rich solution for securely storing and managing files. Users can create, upload, and share files of different formats, all without having to install any software. It stores all files, images, and music in a central location and shares them effortlessly. It supports email-to-upload which allows users to upload files by emailing them to email addresses generated by Zoho. Secure file transfer allows users to manage, edit and share documents using their desktops and mobile devices. Users can save videos, product screenshots, and even entire databases of all file sizes.

The Zoho Docs platform brings with it extended functionality through integration with Zoho Office Suite – a set of editing, presentation, and publishing tools. The solution employs authentication, encryption, file backup and virus/malware detection algorithms for data security.

What is Zoho Docs used for?

Zoho Docs is a Content Management Systems Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Sales Document Management and Content Sharing .

What are the top features of Zoho Docs?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Zoho Docs.

Who uses Zoho Docs?

Zoho Docs is used by Marketing And Advertising, Internet and Professional Training & Coaching among other industries.

What are Zoho Docs alternatives?

Strapi, DialogsCMS, WeTransfer and AgilityCMS are popular alternatives for Zoho Docs.

Where is Zoho Docs located?

Zoho Docs is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Docs for collaboration and sales document management

Zoho Docs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)

Software Failure Risk Guidance

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for Zoho Docs

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Docs

Zoho Corporation Pvt. Ltd News

Product

Introducing document delivery and authentication via WhatsApp in Zoho Sign

Zoho introduces WhatsApp integration in Zoho Sign, enabling document delivery and OTP authentication via WhatsApp. This update enhances user experience by offering faster turnaround times, increased trust, and improved security with end-to-end encryption. Users can easily set up the integration through Zoho Sign's interface, linking their WhatsApp Business account for streamlined document workflows.

Product

ManageEngine Introduces DEX Capabilities in Endpoint Central, Advancing Towards Autonomous Endpoint Management

ManageEngine, a division of Zoho Corporation, has introduced digital employee experience (DEX) capabilities to its Endpoint Central platform. This enhancement aims to improve IT teams' ability to proactively resolve endpoint performance issues, thereby enhancing employee productivity and satisfaction. The new features include real-time insights, diagnostics, and automation, and are available as a stand-alone SaaS product or an add-on to Endpoint Central.

Product

Zoho Finance Suite: Powering Belgiums shift to E-Invoicing

Zoho is expanding its Finance Suite to support Belgium's nationwide e-invoicing mandate starting January 2026. The suite, including Zoho Billing, Zoho Books, and Zoho Inventory, will enable Belgian businesses to issue and receive invoices via the Peppol network, ensuring compliance with the BIS 3.0 format. This expansion highlights Zoho's commitment to aiding businesses in Europe with seamless invoicing workflows.

Product

Tuning response time psychology with an integrated solution

Zoho CRM now integrates with Office24by7's cloud telephony solution, enhancing sales efficiency by providing instant lead alerts, auto-dialing, and smart routing. This integration allows sales teams to access full CRM context during calls, improving conversion rates and overall productivity. The solution also offers call analytics and performance insights for better sales management.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE