Zoho Docs Overview

This is a summary of the comprehensive capabilities and benefits of Zoho Docs based on over 1409 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoho Docs, Onehub, DocuShare ECM Platform, Egnyte, NetDocuments, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoho Docs is right for your needs? Our Cuspera AI engine can evaluate how Zoho Docs fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoho Docs supports business activities such as:

  • Collaboration
  • Sales Document Management
  • Content Sharing
  • Digital Marketing
  • Engaging And Following Up

Zoho Docs can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, Acquire Customers, Improve Efficiency, Improve Digital And Social Presence, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, Zoho Docs's capabilities include Personalization, Alerts: Popups & Notifications, Recording, etc.

Zoho Docs was founded in 1996. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"We needed to use a cloud solution to share documents with all employees, since we used the Zoho suite, we turned to Workdrive to set up the sharing solution. " - Julien Petitjean

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Zoho Docs solved their Content Management Systems needs. Cuspera uses 1409 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using Zoho Docs.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Sales Document Management , Content Sharing , as the business use cases that they have been most satisfied while using Zoho Docs.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration

4.81/5 ★

Read Reviews (154)

"...It has made a difference in collaboration with our clients. ...."
Sales Document Management

4.84/5 ★

Read Reviews (96)

"...Also, it's very useful when you want to share docs with your colleagues...."
document sharing

4.83/5 ★

Read Reviews (85)

"...And G-Suite to WorkDrive (Send a request to the same email address above.) External sharing of Documents and Folders Zoho Doubles Down in Latin America with New Office in Mexico ..."
proposal & quote management

3.81/5 ★

Read Reviews (2)

"...I use this software a lot in my work because it has aspects that enhance my labor production placing me on a par with the most quoted professionals in my company...."
digital signature

2.90/5 ★

Read Reviews (1)

"TalentMark Academy uses Zoho WorkDrive to build a secure digital course library"
Content Sharing

4.78/5 ★

Read Reviews (78)

"...Also, it's very useful for sharing documents with colleagues...."
PEER EXPERIENCES
Collaboration

4.81/5 ★

Read Reviews (154)

"...It has made a difference in collaboration with our clients. ...." Peer review by Verified Reviewer, Education
Sales Document Management

4.84/5 ★

Read Reviews (96)

"...Also, it's very useful when you want to share docs with your colleagues...." Peer review by Jerico Vergara
document sharing

4.84/5 ★

Read Reviews (85)

proposal & quote management

4.84/5 ★

Read Reviews (2)

digital signature

4.84/5 ★

Read Reviews (1)

Content Sharing

4.78/5 ★

Read Reviews (78)

"...Also, it's very useful for sharing documents with colleagues...." Peer review by Jerico Vergara

25+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1409 insights from peers and experts to help you assess how these Zoho Docs use cases fit your Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Julien Petitjean

Director

Target Web

We needed to use a cloud solution to share documents with all employees, since we used the Zoho suite, we turned to Workdrive to set up the sharing solution. Testimonial By Julien Petitjean

Alex Dibben

Managing Director

Expect Best Ltd.

We would recommend Zoho WorkDrive to any business of any size. It's refreshing to see the features they have added to the platform each time rather than leaving us with a 'want' for more each time we use it. Please keep up the great software so that we can focus on being efficient at what we do! Th...anks, Zoho.

Testimonial By Alex Dibben

Vinodh Natarajan

Managing Director

ST Consluting

An answer to all our challenges! With its well-defined access controls and easy sharing with our clients, WorkDrive helped us get our various teams online together to maximize data collaboration from anywhere. Testimonial By Vinodh Natarajan
CUSTOMERS TESTIMONIALS

Julien Petitjean

Director

Target Web

We needed to use a cloud solution to share documents with all employees, since we used the Zoho suite, we turned to Workdrive to set up the sharing solution. Testimonial By Julien Petitjean

Alex Dibben

Managing Director

Expect Best Ltd.

We would recommend Zoho WorkDrive to any business of any size. It's refreshing to see the features they have added to the platform each time rather than leaving us with a 'want' for more each time we use it. Please keep up the great software so that we can focus on being efficient at what we do! Th...anks, Zoho.

Testimonial By Alex Dibben

Vinodh Natarajan

Managing Director

ST Consluting

An answer to all our challenges! With its well-defined access controls and easy sharing with our clients, WorkDrive helped us get our various teams online together to maximize data collaboration from anywhere. Testimonial By Vinodh Natarajan

Case Studies

COMPANY CASE STUDIES
Case Study Alfafado Ltd.

How Alfafado improves productivity with Zoho WorkDrive

Read More
Case Study ST Consluting

ST Consulting sets up smarter collaboration across remote teams with Zoho WorkDrive

Read More
Case Study TalentMark

TalentMark Academy uses Zoho WorkDrive to build a secure digital course library

Read More

Frequently Asked Questions(FAQ)

for Zoho Docs

What is Zoho Docs?

Zoho Docs is a Collaboration Software. Zoho Docs is a cloud-based software designed to manage, share, and store all files online. It serves as a collaboration platform and organizer of all business files – documents, presentation, spreadsheets – and even personal files such as pictures, movies, and music.

What is Zoho Docs used for?

Zoho Docs is a Content Management Systems Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Sales Document Management and Content Sharing .

What are the top features of Zoho Docs?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Zoho Docs.

Who uses Zoho Docs?

Zoho Docs is used by Marketing And Advertising, Internet and Professional Training & Coaching among other industries.

What are Zoho Docs alternatives?

Onehub, DocuShare ECM Platform, Egnyte and NetDocuments are popular alternatives for Zoho Docs.

Where is Zoho Docs located?

Zoho Docs is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.

Popular Business Setting

for Zoho Docs

Top Industries

  • Marketing and Advertising
  • Internet
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Zoho Docs to Improve internal communications and Enhance customer relationships

Peer and Expert Opinion on Features

for Zoho Docs

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.21/5 ★

Read Reviews (23)
Alerts: popups & Notifications

4.54/5 ★

Read Reviews (11)
Recording

2.39/5 ★

Read Reviews (10)
Templates

3.97/5 ★

Read Reviews (6)
Widgets

1.24/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Personalization

4.21/5 ★

Read Reviews (23)
Alerts: popups & Notifications

4.54/5 ★

Read Reviews (11)
Recording

2.39/5 ★

Read Reviews (10)
Templates

3.97/5 ★

Read Reviews (6)
Widgets

1.24/5 ★

Read Reviews (5)

IT and Other Capabilities

for Zoho Docs

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.90/5 ★

Read Reviews (215)
Data Export

3.89/5 ★

Read Reviews (174)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.90/5 ★

Read Reviews (215)
Data Export

3.89/5 ★

Read Reviews (174)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.59/5 ★

Read Reviews (7)
Email Support

4.33/5 ★

Read Reviews (7)
Phone Support

3.97/5 ★

Read Reviews (6)
24/7 Support

3.43/5 ★

Read Reviews (83)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.59/5 ★

Read Reviews (7)
Email Support

4.33/5 ★

Read Reviews (7)
Phone Support

3.97/5 ★

Read Reviews (6)
24/7 Support

3.43/5 ★

Read Reviews (83)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)

Software Failure Risk Guidance

?

for Zoho Docs

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Docs

Vendor Profile Details

Company Name

Zoho Corporation

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE