Hospitality Case Studies and Success Stories with Zoho Docs
CASE STUDY Madhu's
Zoho Creator helped Madhu's, a leading London Asian catering company, digitize complex event operations. Before, Madhu's used Excel and paperwork, which caused errors and slow processes. With Zoho Cr...eator, they built a custom quote builder, digital venue catalogue, e-signature tools, automated workflows, and a unified booking calendar. The new system lets the sales team quickly check venue availability and create detailed, branded quotes. Madhu's now manages thousands of event options and bookings more efficiently.
Zoho Expense helped RedDoorz manage expenses across 3000+ properties in Southeast Asia. RedDoorz faced problems with manual spreadsheets, fragmented teams, and different currencies. Zoho Expense auto...mated expense management and supported multiple languages and currencies. The finance team gained better visibility and control. RedDoorz now uses features like autoscan, dynamic approval workflow, and real-time notifications.
Zoho Creator helped Ramakrishna Math, Belur Math cut manual work by 99%. Before, updating details for 100 devotees took ten days. Now, it takes just ten minutes. The organization used Zoho Creator to... build custom apps for managing devotees, guest house bookings, and donations. Integration with Zoho Campaigns and ZeptoMail made communication easy. Digitization reduced errors and made processes faster.
Medical Devices Case Studies and Success Stories with Zoho Docs
CASE STUDY Agappe Diagnostics
Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.
Hospital & Health Care Case Studies and Success Stories with Zoho Docs
CASE STUDY Allergy Standards Limited
Zoho Creator helped Allergy Standards Limited manage its product certification program. The company needed to move away from spreadsheets and automate its testing and certification process. Zoho Crea...tor provided a self-service portal for clients to download certificates, submit tickets, and view certified products. The solution automated certificate generation, saving hundreds of hours. It also improved asset approval and made data management easier. Customer satisfaction increased and internal workload decreased.
Zoho Survey helped Hanley Consulting improve patient engagement during the COVID-19 pandemic. The team used Zoho Survey to collect data from patients and staff, making it easier to build surveys and ...analyze results. The tool's branding options built trust with NHS partners. Logic features allowed one survey to serve multiple audiences. Reports from Zoho Survey gave insights that helped Hanley Consulting make better decisions and grow their business.
Design Case Studies and Success Stories with Zoho Docs
CASE STUDY Plotwist Creative
Zoho Invoice helped Plotwist Creative, a design agency, solve invoicing challenges. Before, they used Word documents and manual processes. With Zoho Invoice, they automated estimates, invoices, and p...ayment reminders. The customer portal made it easy for clients to access their information. Plotwist Creative saw 2x revenue growth and an 82% increase in productivity after switching to Zoho Invoice.
Zoho Invoice helped Danielle Vonofakidis, a freelance graphic designer, manage her finances with ease. She struggled with billing, payments, and keeping her work-life balance after starting her busin...ess. Zoho Invoice made sending estimates, converting them to invoices, and tracking payments simple. Danielle customized invoice templates to match her brand. She says Zoho Invoice made her administration 50% lighter. She checks her sales dashboard daily and feels confident as her business grows.
Utilities Case Studies and Success Stories with Zoho Docs
CASE STUDY Emiza
Zoho Contracts helped Emiza automate contract management. Before, Emiza used spreadsheets and had long contract cycle times. With Zoho Contracts, they now create, approve, and renew contracts on one ...platform. This cut contract cycle times by half and improved compliance. Emiza also improved speed to market by about 60% and gained better control over workflows.
Education Case Studies and Success Stories with Zoho Docs
CASE STUDY Bright Language
Zoho Invoice helped Bright Language manage billing for their language assessment platform. Before Zoho Invoice, they used spreadsheets, which became slow as the business grew. With Zoho Invoice, they... added services as items and billed clients based on the number of tests. They integrated Stripe for easy payments and used Zapier to automate workflows. The support team is very responsive, and they also use Zoho Forms to collect customer information.
Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.
Zoho Billing helped Edmingle, an online learning platform, automate their subscription billing. Edmingle switched from a basic invoicing tool to Zoho Billing to manage multiple pricing plans and recu...rring payments. The team set up custom plans, add-ons, and a seamless checkout experience. They saved 90 hours per month and scaled operations 10x in three years. Edmingle now offers flexible billing and self-service upgrades for their customers.
Zoho Survey helped Skills and Education Group collect feedback from members, staff, and learners. The group needed a survey tool that could scale and organize surveys by department. Zoho Survey made ...it easy to build, customize, and access surveys for events, grant applications, and case studies. Staff found the tool simple to use. The group uses survey data in its annual impact report to show its effect on education and training.
Zoho Invoice helped Student Tutors automate their invoicing. The company needed to handle different payment types for many tutoring services. They used recurring invoices and timesheets to manage wee...kly and hourly billing. Automation cut billing time and boosted productivity. Integrations with Stripe, GoCardless, and Zapier made payments and workflows easier. Student Tutors also valued Zoho's chat support and CRM integration.
Consumer Goods Case Studies and Success Stories with Zoho Docs
CASE STUDY BOHECO
Zoho Inventory helped BOHECO manage inventory and orders in one place. BOHECO needed a better way to track shipments and improve order efficiency as their business grew. The team switched from Brownt...ape to Zoho Inventory. The collaboration features made it easy for them to work remotely during COVID-19. BOHECO found Zoho Inventory simple to implement and helpful for their logistics.
Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.
Information Technology and Services Case Studies and Success Stories with Zoho Docs
CASE STUDY Tech Mahindra
Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.
Zoho Assist helps Rose City Tech manage IT for restaurants and offices. They needed to monitor and troubleshoot devices in many locations without being on-site. Zoho Assist gave them a simple dashboa...rd, remote commands, and easy deployment. Rose City Tech now fixes IT issues fast and keeps operations running smoothly. The tool boosts their productivity and service quality.
Zoho Assist helped Globant solve its need for a reliable remote support tool. The company needed a solution that worked across many platforms and locations. Zoho Assist was easy to use and worked wel...l with Globant's systems. It allowed up to 40 support sessions at once. Employees quickly adopted the tool, and support became faster and smoother. Globant saw big improvements in how it supports its teams.
Manufacturing Case Studies and Success Stories with Zoho Docs
CASE STUDY Puma
Zoho Expense helped Puma automate their expense management process. Puma used Zoho Expense in Oceania for over 3 years and expanded it to more regions. The web and phone apps are feature rich and eas...y to use. The Zoho team supported Puma's unique needs in each region and made onboarding easy. Puma likes features like autoscan, corporate card management, and spend analytics.
Zoho Expense helped East-West Seed manage travel and expense reporting for over 1,000 employees across many countries. The company struggled with slow reimbursements and manual paperwork. Zoho Expens...e set up location-based policies and automated approval workflows. Employees could submit expenses and travel requests easily. The finance team reduced paperwork and improved monitoring. Reimbursements became faster and more accurate.
Zoho Creator helped Carrier Wheels Pvt. Ltd. build a custom ERP for manufacturing. The company faced challenges with a fragmented tech stack and high SAP costs. Zoho Creator, implemented with SynProS...oft, unified their processes and automated tasks. They reduced costs by 90% and improved productivity. Real-time data and easy integration across Zoho apps made work faster and more efficient.
Zoho Inventory helped Element Packaging manage all online and offline sales in one place. Before Zoho, they used Excel and QuickBooks, but struggled with fragmented systems and manual order entry. Zo...ho Inventory synchronized their accounting and marketing systems. The team now tracks shipments, updates stock, and provides live order statuses easily. This scalable solution supported their growth in the UK, Europe, Southeast Asia, and the Caribbean.
Zoho Creator helped Lamitech build custom apps to improve customer experience. Lamitech automated order updates, claims, and performance reviews. They created a bilingual customer portal for self-ser...vice and real-time info. The solution cut customer service calls by 60%. Teams now spend more time on strategic work and less on repetitive tasks. Centralized data improved collaboration and brand perception.
Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.
Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.
Legal Services Case Studies and Success Stories with Zoho Docs
CASE STUDY Stratjuris Partners
Zoho Books helped Stratjuris Partners manage their accounting. The firm used automatic payment reminders to improve client payments. This feature made it easier to track invoices. Zoho Books supporte...d their legal services business with simple tools. The team found the solution easy to use.
Telecommunications Case Studies and Success Stories with Zoho Docs
CASE STUDY Kirusa
Zoho Expense helped Kirusa manage employee expenses across nine countries. Kirusa struggled with manual expense reports and slow processes. Zoho Expense, with QuickBooks integration, made reporting f...ast and easy. Time to process expense reports dropped from days to minutes. The dashboard and mobile app improved tracking and adoption. Kirusa praised Zoho Expense for its support and user-friendly design.
Zoho Creator helped Pace Digitek manage telecom infrastructure projects across Asia and Africa. The company replaced SAP B1 with Zoho Creator to handle large data volumes, automate workflows, and imp...rove document management. Document processing time dropped from 45 days to hours. Employees now upload and approve documents digitally, and vendors submit invoices for faster payments. Custom apps for ERP, inventory, and tower tracking improved efficiency and transparency across all operations.
Media Production Case Studies and Success Stories with Zoho Docs
CASE STUDY Franklin Observer
Zoho Survey helped Franklin Observer, a local online newspaper, engage its news audience. The founder, Alan R. Earls, wanted to boost community involvement and gather opinions on local issues. He cho...se Zoho Survey for its simple design and low cost. The tool made it easy to collect feedback and turn survey results into news stories. This increased reader response rates and helped the publication grow.
Zoho Billing helped Reeder Media fix their manual billing problems. The company used to spend a lot of time tracking payments and sending reminders. After switching to Zoho Billing, they imported all... customer data and set up custom fields. Processing time for renewals dropped by 75%. They also eliminated postage expenses. The team now sends automatic reminders and tracks payments easily.
Health, Wellness and Fitness Case Studies and Success Stories with Zoho Docs
CASE STUDY Psephisma Health
Zoho Meeting helped Psephisma Health improve team collaboration and workflow. The startup needed a meeting tool with strong third-party integrations and easy scheduling. After trying other platforms,... they chose Zoho Meeting for its intuitive interface and seamless integration with Zoho Bookings. The team now uses Zoho Meeting four to six times a week. They can take and access notes easily during meetings. This solution made their operations more efficient and streamlined.
Computer & Network Security Case Studies and Success Stories with Zoho Docs
CASE STUDY Critical Insight
Zoho Assist helped Critical Insight improve remote IT support for cybersecurity operations. The company faced delays with traditional troubleshooting, risking client security. Zoho Assist offered an ...easy interface, persistent access, admin elevation, and collaborative support. Session times dropped from 15 to 10–12 minutes, raising efficiency by 25%. The IT team now completes five sessions per hour, boosting productivity and client satisfaction.
Apparel & Fashion Case Studies and Success Stories with Zoho Docs
CASE STUDY Style Gorgeous
Zoho Survey helped Style Gorgeous create a custom quiz for styling clients. Nina Fountain needed a survey tool with complex logic for her Style Synergy Types system. Other platforms could not meet he...r needs or provide good support. Zoho Survey's engineers built the required features quickly, even before she became a paying customer. The quiz now helps Style Gorgeous connect style to personality and supports their online business growth.
Government Administration Case Studies and Success Stories with Zoho Docs
CASE STUDY Bega Valley Shire Council
Zoho Assist helped Bega Valley Shire Council improve remote IT support. The council needed to support many remote sites and devices not on their local network. Zoho Assist provided secure remote acce...ss, multi-factor authentication, and easy onboarding. The IT team now connects to remote computers without disturbing users. Session times dropped by 50%. The council reports smoother troubleshooting and better productivity.
Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.
Pharmaceuticals Case Studies and Success Stories with Zoho Docs
CASE STUDY Starling Ltd.
Zoho Survey helped Starling Ltd. conduct market research for technology projects. Dr. Michael Dyson needed a simple tool to reach a wider audience and collect better data. He found Zoho Survey easy t...o use and affordable. The platform's custom reporting and analysis features improved his project efficiency. TURF analysis and access to large panels made research easier. Dr. Dyson relies on Zoho Survey for clear, accurate reports and better marketing decisions.
Other Industry Case Studies and Success Stories with Zoho Docs
CASE STUDY Coastal Reprographic Services (CRS)
Zoho Invoice helped Coastal Reprographic Services cut order processing time by over 10 hours each week. Before Zoho Invoice, CRS used manual and PayPal invoicing, which slowed them down as they grew.... Zoho Invoice automated their invoicing, let them email invoices, manage credits, and alert clients. CRS praised Zoho's customer service and chat support. The switch made their invoicing faster and easier.
Zoho Billing helped rasa.io move from manual invoicing to a self-service subscription model. rasa.io used Zoho Billing's integrations with Zapier, Stripe, Salesforce, Zendesk, and Mailchimp to automa...te billing and customer management. Customers can now sign up, pay, and start using rasa.io with no manual steps. The automation saves time and breaks down silos between departments. rasa.io's team can focus more on customer experience instead of manual onboarding.
Zoho Books helped Nubra Glass Plywoods and Hardware improve their business. The company saw a 30% increase in efficiency after switching to Zoho Books. The founder praised Zoho Books for its world-cl...ass services at a low price. Zoho Books made their accounting easier and more effective.
CRM Masters Powers Digital Transformation by Delivering 2000+ Zoho ...
CRM Masters has successfully delivered over 2,000 Zoho projects globally, aiding digital transformation for businesses in the USA, UK, UAE, and India. As a Zoho Premium Partner, they provide tailored... solutions using Zoho's suite of applications, enhancing operational efficiency and customer engagement across various industries, including manufacturing and healthcare.
Joyalukkas Joins Forces with Zoho for Global Digital Transformation
Joyalukkas partners with Zoho to implement Zoho's Customer Experience Platform across 175 showrooms globally, enhancing customer engagement and operational efficiency. The platform will unify sales a...nd centralize customer data, initially rolled out in India and expanding to 10 international markets. Zoho's scalable technology supports Joyalukkas' shift to proactive, insight-driven customer interactions.
How Zoho Books transformed accounting for Breakthrough Solutions
Breakthrough Solutions founder Ann Jagert shares how Zoho Books has transformed accounting for her business and clients. She highlights the software's ability to simplify accounting, the benefits of ...Zoho's integrated ecosystem, and her favorite features. Ann confidently recommends Zoho Books as the go-to accounting software for small businesses and start-ups.
Force Motors partners with Zoho to power digital transformation across its dealer networks
Force Motors has partnered with Zoho to deploy Zoho's CRM and Dealer Management System, along with 12 AI-driven applications, across more than 200 dealerships, 70 service centers, and 30 parts center...s in India. This cloud-based solution will replace legacy systems, streamline dealer operations, and enhance customer engagement as part of Force Motors' Project DigiForce digital transformation initiative.
