Overview: Zoho CRM Plus and Hubspot Sales Hub as CRM Category solutions.

Zoho CRM Plus focuses on engaging customers via social media and chat, making it ideal for industries like Information Technology and Hospitality. Its standout features like AI and analytics cater to large enterprises seeking enhanced customer relationships. HubSpot Sales Hub shines with robust integration and communication management across email and phone channels, favored by large enterprises in Marketing and IT sectors for acquiring customers and boosting revenue efficiency. Both products offer comprehensive support, though HubSpot boasts a broader reach and diverse industry appeal.

Zoho CRM Plus: Zoho CRM Plus is a unified CX platform empowering sales, marketing, and customer service teams to collaborate seamlessly. It offers a single interface and a free start.

Hubspot Sales Hub: HubSpot Sales Hub offers powerful sales software designed to help teams close more deals and manage pipelines effectively. Teams can start for free and deepen relationships using this connected platform.

Zoho CRM Plus and Hubspot Sales Hub: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Zoho CRM Plus emphasizes engagement management, social media interactions, and collaboration, catering well to businesses focused on customer interaction and feedback. read more →

HubSpot Sales Hub excels in communication and engagement management, supporting efficient communication tracking and workflow management, ideal for broad marketing initiatives. read more →

Business Goals

Zoho CRM Plus primarily assists in enhancing customer relationships and increasing sales, fitting well with companies aiming to deepen customer engagement and improve social presence. read more →

HubSpot Sales Hub prioritizes acquiring customers and increasing sales, aligning with businesses seeking to expand their market and improve ROI through refined communication strategies. read more →

Core Features

Zoho CRM Plus features AI, analytics, and custom reports, supporting advanced engagement insights and integration needs for enterprises. read more →

HubSpot Sales Hub stands out with its extensive integration capabilities, custom reporting, and comprehensive data handling, providing robust tools for detailed market analytics. read more →

Vendor Support

Zoho CRM Plus offers 24/7 support primarily via chat and email, suiting enterprises requiring constant availability for immediate assistance. read more →

HubSpot Sales Hub provides diverse support options including phone and chat, well-suited for businesses needing extensive and varied support channels. read more →

Segments and Industries

Zoho CRM Plus serves mainly information technology and hospitality industries, catering to both mid-market and large enterprises. read more →

HubSpot Sales Hub extensively supports a wide range of industries, particularly marketing, advertising, and computer software for large enterprises and mid-market segments. read more →

Operational Alignment

Zoho CRM Plus fits enterprises and large businesses focusing on social media channels, offering comprehensive tools for multi-channel engagement. read more →

HubSpot Sales Hub aligns with diverse operational workflows, designed for large-scale enterprises focusing on communication management through email and phone. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Zoho CRM Plus in Action: Unique Use Cases

What benefits does Zoho CRM Plus offer for Engagement Management?

How does Zoho CRM Plus facilitate Social Media Management?

How does Zoho CRM Plus facilitate Social Media Marketing?

How does Zoho CRM Plus facilitate Helpdesk Management?

How does Zoho CRM Plus facilitate Collaboration?


Hubspot Sales Hub in Action: Unique Use Cases

How does Hubspot Sales Hub address your Communication Management Challenges?

What solutions does Hubspot Sales Hub provide for Contact List Management?

How does Hubspot Sales Hub facilitate Workflow Management?

News

Latest Zoho CRM Plus News

Zoho WorkDrive 5.0: The evolution from a content collaboration app to an intelligent content management platform

Zoho has launched WorkDrive 5.0, evolving its platform from a content collaboration app to an intelligent content management solution. The update introduces AI, machine learning, and automation features to help businesses extract insights, automate workflows, and improve productivity and security.

07/05/2025 - source

Latest Hubspot Sales Hub News

HubSpot and TikTok Partner to turn Engaged Audiences into Loyal Customers - iTWire

HubSpot partners with TikTok to convert engaged audiences into loyal customers.

17/04/2025 - source

Business Setting

Zoho CRM Plus

Hubspot Sales Hub