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Compare UVdesk vs HaloITSM

Failure Risk Guidance Security Report ?

Failure Risk for UVdesk medium Failure Risk for HaloITSM medium
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Comparison Summary

For UVdesk vs HaloITSM comparison, Our AI algorithm looked at 1223 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using UVdesk and HaloITSM to solve their respective business needs.

Pros and cons of UVdesk and HaloITSM

UVdesk is more suited to businesses that require Helpdesk Management and Workflow Management with E-Mail where as HaloITSM is focused towards Helpdesk Management and Workflow Management .

logo UVdesk

Focus area

Software Failure Risk

  • medium

logo HaloITSM

Focus area

Software Failure Risk

  • medium

About

Helpdesk System - uvdesk.com

Intuitive ITSM Software to deliver ITIL-aligned service

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

27

24

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (224)

Read Reviews (85)

workflow management

Read Reviews (18)

Read Reviews (13)

engagement management

Read Reviews (16)

Read Reviews (8)

engaging and following up

Read Reviews (12)

Read Reviews (8)

social media management

Read Reviews (7)

Read Reviews (3)

social media analytics

Read Reviews (7)

Read Reviews (3)

knowledge management

Read Reviews (5)

Read Reviews (7)

sharing knowledge

Read Reviews (0)

Read Reviews (2)

customer feedback management

Read Reviews (5)

Read Reviews (8)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (7)

communication management

Read Reviews (4)

Read Reviews (2)

sending & publishing communications

Read Reviews (3)

Read Reviews (2)

rating and review management

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (1)

follower management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (1)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (6)

contract management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (2)

contract management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve efficiency

  • Improve internal communications

  • See 3 more

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • mobile

  • phone calls

  • mass media

  • television

  • See 4 more

  • e-mail

  • user generated content

  • blogs

  • mobile

  • phone calls

  • mass media

  • television

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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high

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting