Comparison Summary
This comparison report of UserTesting vs. Forsta (formerly Confirmit) is based on a specific set of business needs and context. The comparison uses 3818 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing UserTesting and Forsta (formerly Confirmit)
UserTesting, Forsta (formerly Confirmit), Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UserTesting covers Engaging Conversational Surveys with Website, Collecting Feedback with Website, Digital Marketing, Product Marketing, etc.
Forsta (formerly Confirmit) focuses on Market Research, Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Campaign Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
UserTesting
Focus area
UserTesting is better than Forsta (formerly Confirmit) for
Software Failure Risk
Forsta (formerly Confirmit)
Focus area
Forsta (formerly Confirmit) is better than UserTesting for
Software Failure Risk
About
Feedback tool for real-time feedback from real customers
Leading insight tools to boost your business
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
66
52
Total Goals
(we found evidences for)
15
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve brand engagement
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve efficiency
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Launch new products
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Establish thought leadership
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Improve ROI
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Grow market share
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Enter new markets internationally or locally
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Improve internal communications
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Build brand awareness
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Improve navigation
- See 12 more
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Enhance customer relationships
-
Acquire customers
-
Enter new markets internationally or locally
-
Improve ROI
-
Scale best practices
-
Increase sales & revenue
-
Grow market share
-
Improve efficiency
-
Manage risk
-
Improve visibility
-
Improve stakeholder relations
-
Increase customer life time value
-
Launch new products
- See 10 more
Top Channels
Channels Used
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phone calls
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mobile
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promotions
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social media
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video
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e-mail
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website
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offline
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point of sale
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mobile app
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review sites
- See 8 more
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phone calls
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mobile
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promotions
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social media
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video
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e-mail
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website
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offline
-
point of sale
-
mobile app
-
review sites
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
