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Tethr vs Exotel: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Tethr vs. Exotel is based on a specific set of business needs and context. The comparison uses 2647 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Tethr and Exotel

Tethr, Exotel, CallFinder, NICE Customer Journey Analytics, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Tethr covers Engagement Management, Sales Call Management with Phone Calls, Loyalty Management, Customer Feedback Management, etc.

Exotel focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Engagement Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Tethr

Focus area

Software Failure Risk

  • low

logo Exotel

Focus area

Exotel is better than Tethr for

Software Failure Risk

  • low

About

Tethr | An AI-Powered Communications Intelligence Platform

Cloud Communication APIs for Calls, SMS, User verifications and more

Financials

SERIES A

SERIES D

Business Need

Total Processes
(we found evidences for)

46

50

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales call management


loyalty management

customise loyalty program


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


customer case management



category management


contact list management


competitive intelligence



communication management

tracking & monitoring communications

sending & publishing communications


training & onboarding




products & pricelist management



workflow management


sales document management


social media analytics


social media management

social media analytics


generation of new leads


conference call management


relationship management


conversion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Establish thought leadership

  • Improve efficiency

  • Scale best practices

  • Manage risk

  • Launch new products

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Scale best practices

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • offline

  • point of sale

  • website

  • e-mail

  • mobile

  • mass media

  • radio

  • events

  • trade shows

  • mobile app

  • video

  • social media

  • chat

  • Skype

  • promotions

  • on premises

  • See 15 more
  • phone calls

  • text SMS

  • offline

  • point of sale

  • website

  • e-mail

  • mobile

  • mass media

  • radio

  • events

  • trade shows

  • mobile app

  • video

  • social media

  • chat

  • Skype

  • promotions

  • on premises

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting