Callr Overview

Callr is an API-based voice and SMS platform designed for seamless integration into existing products, enhancing communication capabilities and data management. Businesses can leverage Callr to capture actionable data from conversations, facilitating AI-driven analysis and CRM integration. This platform supports over 300 companies, handling 2.5 million calls daily, which underscores its scalability and reliability. Callr enables the creation of custom communication flows, allowing businesses to gain deeper insights into user interactions and improve engagement strategies. The platform's ability to integrate AI tools helps unlock additional value from conversations, positioning it as a strategic asset for companies looking to optimize customer interactions and drive ROI.

Use Cases

Customers recommend Call Recording, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Callr.

Other use cases:

  • Engagement Management
  • Call Analytics
  • White Labeling
  • Workflow Management
  • Conference Call Management
  • Training & Onboarding
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Callr.

Other priorities:

  • Enhance Customer Relationships
See all business priorities See less business priorities

Callr Use-Cases and Business Priorities: Customer Satisfaction Data

Callr works with different mediums / channels such as Phone Calls. Offline. Point Of Sale etc.

Callr's features include Alerts: Popups & Notifications, Recording, Personalization, etc. and Callr support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Callr analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Create user acquisition and engagement campaigns straight from our web interface SENDR...." Peer review from CALLR

Peer review evidence (same sources as the product rating summary)

"...All calls can be recorded so you can keep record of conversations and improve quality of service. ..." Real-time: contextualize and customize your calling experience
"...Automatically buy phone numbers and dynamically assign them to your real-time enterprise applications, conferences, call tracking and sip trunks. ..." Features
"...And regardless where your business, call center, or BPO is located, we can provide you access with localized numbers and network access ...." SIP Trunking and IAX service provider

Callr, Exotel, Tenfold, Twilio Flex, Plivo, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Callr is a smarter voice API and conversation intelligence platform ideal for portals, marketplaces, and sales teams. It offers AI conversation analytics, call tracking, and click-to-call features.

Callr Customer wins, Customer success stories, Case studies

How efficiently Does Callr manage your Call Recording?

What solutions does Callr provide for Communication Management?

Why is Callr the best choice for Helpdesk Management?

How can Callr enhance your Engagement Management process?

11 buyers and buying teams have used Cuspera to assess how well Callr solved their Contact Center Software needs. Cuspera uses 491 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

 

Zenchef - Marketing And Advertising - Medium

Paris, France

Zenchef uses Callr's call tracking to show the value of its platform to restaurant clients. The API gives each restaurant a unique phone number for tracking leads from websites and ads. Zenchef sends... SMS for booking confirmations and reminders to leave reviews. Automated SMS also help collect unpaid invoices. Each week, Zenchef manages 15,500 incoming calls and 7,600 SMS for over 2,000 numbers. This helps Zenchef prove ROI and grow its customer base.

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Business Lead - Information Technology And Services - Small

Paris, France

Business Lead uses the Callr API Voix to improve call management for small businesses. The solution helps local companies like car dealerships and real estate agencies handle incoming calls and appoi...ntments. Business Lead chose Callr for its reliable, scalable voice API and on-demand number provisioning. With Callr, Business Lead enables clients to recover missed calls and increase revenue. The partnership supports Business Lead’s growth in France and Benelux.

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Bien'ici - Real Estate - Medium

Paris, France

Bien'ici used the Callr API for call tracking to connect digital and physical customer journeys. The platform links property listings to phone numbers, making it easy for users to contact agents. Cal...l tracking improved brand awareness and built trust with clients. Bien'ici accessed a pool of 100,000 unique numbers, ensuring high-quality data. Sales teams use call tracking metrics to show the value of their services and leads.

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Zenchef - Marketing And Advertising - Medium

Paris, France

Zenchef uses Callr’s API to track calls and send SMS for over 3,000 restaurants. The platform assigns unique phone numbers to each restaurant, making it easy to see which marketing channels drive boo...kings. Zenchef manages 2,000 tracked numbers, 15,500 inbound calls, and 7,600 SMS every week. This gives restaurants clear proof of the bookings generated. Automated payment collection and reservation management are now smoother.

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Business Lead - Information Technology And Services - Small

Paris, France

Business Lead used Callr’s voice API to help small businesses answer more calls. Many SMBs miss one in three calls, losing customers. Business Lead built a simple, reliable platform for inbound calls... and SMS using Callr. The solution captures every call, sets appointments by SMS, and routes calls with real-time transcription. Business Lead expanded into new regions with confidence in Callr’s scalable infrastructure.

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Bien’ici - Real Estate - Large

Paris, France

Bien’ici used Callr’s voice API to track and brand every property lead. The platform assigned a unique phone number to each listing, connecting buyers and agents instantly. Bien’ici became the first ...French property portal to offer call tracking at national scale, securing 100,000 tracked numbers. Over 12,000 professionals now get branded, measurable leads. The API was easy to integrate and improved trust in Bien’ici’s services.

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lightning

Peers used Callr for call recording and communication management

Callr Competitors

Callr Features

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  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.36/5 ★

Read Reviews (23)
Analytics

4.28/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.36/5 ★

Read Reviews (23)
Analytics

4.28/5 ★

Read Reviews (14)

Software Failure Risk Guidance

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for Callr

Overall Risk Meter

Low Medium High

Top Failure Risks for Callr

Callr Profile

Company Name

Callr

Company Website

https://www.callr.com/

HQ Location

128 Rue La Boétie Paris, FR

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE