TeamGram vs. Zurmo: Comparing Best CRM Solutions 2026

Overview: TeamGram and Zurmo as CRM Category solutions.

TeamGram: TeamGram CRM helps manage customer relationships and sales processes. Efficiency is increased by tracking opportunities, with a 14-day trial available.

Zurmo: Zurmo enhances CRM by integrating gamification to make user adoption easier and more engaging. Traditional CRM systems are often disliked for their complexity and cumbersome data entry.

This comparison report of TeamGram vs. Zurmo is based on a specific set of business needs and context. The comparison uses 693 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TeamGram and Zurmo

TeamGram, Zurmo, SalesNOW, TopBuilder construction CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TeamGram covers Sales Document Management, Engagement Management, Communication Management with Phone Calls, Relationship Management, etc.

Zurmo focuses on Relationship Management with Mobile, Generation Of New Leads with E-Mail, Campaign Management with E-Mail, Workflow Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

TeamGram and Zurmo: Best activities based on customer satisfaction


TeamGram in Action: Unique Activities

What makes TeamGram ideal for Sales Document Management?
Teamgram provides sales document management capabilities, including quote generation, proposal creation, and order management. The system also facilitates collaboration through shared information, contact management, and task tracking. However, the customization options for proposal templates are limited.
What makes TeamGram ideal for Engagement Management?
Teamgram empowers businesses to manage customer interactions, follow up with leads, and track sales progress. It facilitates deal management, quote creation, and sales pipeline oversight. Teamgram currently lacks the ability to set team sales goals or targets within the platform.
"...Teamgram makes customer follow up easy, and their customer support team is very helpful too . ...." Peer review by Ozan Ozgur E., Managing Partner, Telecommunications

Zurmo in Action: Unique Activities

What benefits does Zurmo offer for Relationship Management?
Zurmo is a customizable customer relationship management system. nIt offers features for tracking customers and managing relationships.nZurmo is built for mobile use and includes social and gamified features.
"...Zurmo, Inc. is redefining the way Customer Relationship Management is used...." Peer review from Zurmo
How does Zurmo address your Workflow Management Challenges?
Zurmo supports workflow automation for sales and marketing processes. It includes tools for managing contacts, deals, and activities. Zurmo also provides automated features like email alerts and note-taking.
"...I really love how Zurmo is available for all businesses like mine whose entire work flow depends upon sales and marketing...." Peer review by Munro L, Software Engineer

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


communication management

sending & publishing communications


relationship management


products & pricelist management


generation of new leads


content management






lifetime value management


contact list management


loyalty management


sales incentive management


sales call management


pipeline management


lead qualification


rating and review management


business development


workflow management




discount management


promotion management


campaign management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • See 1 more
  • Enhance customer relationships

Business Setting

TeamGram Zurmo
Peer score 4.7 4.2
Peer insights 533 160
Top industries
Management Consulting 22.0%
Telecommunications 21.0%
Information Technology And Services 19.0%
Computer Software 45.0%
Information Technology And Services 35.0%
Oil & Energy 15.0%
SMB and Mid-Market 100.0% 100.0%
Enterprise 0.0% 0.0%

News

Latest TeamGram news

Introducing Help Desk: A Smarter Way to Manage Customer Support in TeamGram CRM

TeamGram CRM introduces Help Desk, a new feature that centralizes customer support management. It integrates support tickets from various channels into a single system, automates SLA management, and enhances collaboration between sales and support teams. Available from July 10, 2026, Help Desk aims to improve customer relationships and operational efficiency.

05/07/2026 - source

Latest Zurmo news

Building a custom customer portal in EspoCRM without writing a line of code

EspoCRM introduces a no-code solution for building custom customer portals. This feature allows businesses to configure portals for customer interactions, enabling users to access CRM data, manage records, and communicate efficiently. The setup involves defining portal roles, configuring settings, and adding users, enhancing customer service without coding expertise.

08/05/2026 - source