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Suitecrm vs Microsoft Dynamics 365 for Sales: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Suitecrm vs. Microsoft Dynamics 365 for Sales is based on a specific set of business needs and context. The comparison uses 6938 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Suitecrm and Microsoft Dynamics 365 for Sales

Suitecrm, Microsoft Dynamics 365 for Sales, workbooks.com, Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Suitecrm covers Engagement Management, Sales Document Management with Mobile, Contact List Management with Phone Calls, Workflow Management with Mobile, etc.

Microsoft Dynamics 365 for Sales focuses on Engagement Management, Contact List Management, Lead Tracking with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Suitecrm

Focus area

Suitecrm is better than Microsoft Dynamics 365 for Sales for

Software Failure Risk

  • medium

logo Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than Suitecrm for

Software Failure Risk

  • low

About

Opensource CRM for businesses

Sales Force Automation | Microsoft Dynamics 365

Age

1975

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

67

97

Total Goals
(we found evidences for)

11

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


contact list management


workflow management


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


relationship management




conversion management


customer feedback management

measuring customer satisfaction


generation of new leads


competitive intelligence



knowledge management


content management

content publishing



training & onboarding


pipeline management


opportunity management


loyalty management

identify target customers


sales call management


conference call management


customer case management


rating and review management


relationship marketing


social media management

social media analytics


helpdesk management




lead qualification

lead qualification: technographic


lifetime value management



billing and invoice management



community building


account management


business development




products & pricelist management


social media marketing










sales quota management


follower management


create learning path


courses & assessment

create learning path


revenue cycle management


sales review & feedback


license management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve stakeholder relations

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Manage risk

  • Enter new markets internationally or locally

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting