Solve CRM vs. OutSystems: Comparing Best CRM Solutions 2026

Overview: Solve CRM and OutSystems as CRM Category solutions.

Solve CRM excels in contact and engagement management, with a focus on enhancing customer relationships and facilitating workflow management, making it ideal for large enterprises and real estate industries. OutSystems supports robust communication management and enhances digital presence, catering especially to mid-market and IT sectors with a strong emphasis on integration and AI features.

Solve CRM: Solve CRM simplifies record keeping, communication, and scheduling with mobile-friendly automation and consistency. It integrates with G Suite, offering activity templates, custom fields, and secure team collaboration.

OutSystems: OutSystems helps developers rapidly build serious applications with a visual, model-driven environment and AI assistance. Platform services and automation enhance the entire application lifecycle efficiently.

Solve CRM OutSystems
Key Capabilities Supported Solve CRM aids in contact list and engagement management, workflow management, and communication tasks, helping businesses stay organized and client-focused. → OutSystems facilitates communication, engagement, workflow, and helpdesk management, focusing heavily on sales document management and business development tasks. →
Business Goals Solve CRM focuses on enhancing customer relationships and acquiring customers, which is crucial for large enterprises aiming to scale efficiently. → OutSystems helps in improving ROI, enhancing customer relationships, and acquiring customers, making it crucial for mid-market companies focusing on digital and social presence. →
Core Features Solve CRM highlights ease of migration, robust integration, custom reports, data import, and export functions to accommodate large-scale operations. → OutSystems boasts strong integration capabilities, AI-powered features, extensive training and onboarding, and comprehensive data management functions. →
Vendor Support Solve CRM offers 24/7 support, along with phone, email, and chat options to meet complex enterprise needs. → OutSystems provides extensive 24/7 and onboarding support, catering to diverse communication preferences including email, phone, and chat. →
Segments and Industries Solve CRM is predominantly used by large enterprises and accommodates real estate and IT services sectors. → OutSystems is favored by mid-market businesses in the IT, software, and consulting industries. →
Operational Alignment Solve CRM aligns with large enterprise operations, integrating seamlessly into existing workflows for enhanced productivity. → OutSystems supports mid-market to enterprise environments, emphasizing robust digital operation enhancements and flexibility. →
lightning

Applying your context and needs changes the comparison

Solve CRM and OutSystems: Best activities based on customer satisfaction

Most deployed common Activities for Solve CRM and OutSystems

What makes Solve CRM and OutSystems ideal for Engagement Management?
Solve Crm and Outsystems both focus on customer engagement. Solve Crm is designed for managing client interactions and tracking follow-ups, whereas Outsystems provides a platform for building applications that engage customers and streamline processes. Solve Crm offers features specifically for managing sales leads and tracking client interactions, while Outsystems focuses on building applications that enhance customer experiences and engagement. A limitation of Solve Crm is that the follow-up system has been criticized by some sales teams.
"...This system is helping us to organize all interactions with the customer from potentially four different employees at once...." Peer review by Colleen, Home Comfort & Energy Experts
"...I'm helping my client build an Employee Engagement application, which is branded separately for each of their customers...." Peer review by Andrew B., Computer Software
How does Solve CRM and OutSystems address your Workflow Management Challenges?
Solve Crm and Outsystems are similar because they both help businesses automate workflows. Solve Crm is designed for smaller businesses and focuses on collaboration and project management, while Outsystems is more suited for larger organizations with complex workflows. Solve Crm emphasizes simplicity and ease of use for smaller teams, while Outsystems caters to more complex workflows and integrates with other systems. Both tools can be difficult to implement for non-technical users.
"...It made it very easy to structure things to fit my unique workflow...." Peer review by Lecia, Delta Grand Hotel
"...We use OutSystems to create business workflows and to complement many other technologies...." Peer review by Steven Cabaca, Outsystems and SAP ABAP Consultant, Moxie Lead

Solve CRM in Action: Unique Activities

What Are the key features of Solve CRM for Contact List Management?
Solve 360 effectively manages contacts, facilitating client and customer data organization, collaboration on projects, and tracking contact interactions. The software also enables data export and analysis, allowing for trend identification within client data. The software is primarily designed for contact management, with project management functionality being less robust.
"...Native iOS and Android apps allow field staff to view record history, complete work and capture on-site photos...." Peer review
What makes Solve CRM ideal for Collaboration?
The solution offers a collaborative workspace to manage contacts, teams, tasks, sales, and processes. It facilitates efficient collaboration by providing a centralized location for information and enabling teams to work off the same page. The platform is designed for smaller businesses and teams, and its capabilities may be limited for larger organizations with more complex needs.
"...It is extremely easy to navigate and you can quickly lookup clients and contacts on the mobile app which makes collaboration on projects very easy...." Peer review by Graham, Cochrane Ventilation LLC.
What solutions does Solve CRM provide for Communication Management?
The system allows for effective communication management by enabling users to segment contacts, send bulk emails, and track email opens and delivery. This tool facilitates efficient communication with clients through features like email tracking, call logging, and mass email campaigns. However, the system is limited by its inability to send complex emails and its reliance on a higher pricing tier for transactional email services.
"...Their CS Team sends me email regarding upgrades or new tools proactively!!!!!..." Peer review by Nancy, Legacy Marketing Inc.

OutSystems in Action: Unique Activities

What benefits does OutSystems offer for Training & Onboarding?
Outsystems training and onboarding capabilities enable fast learning and rapid development for new developers, promoting quick integration into the development team. The platform facilitates fast development and delivery of projects, particularly with limited budgets and smaller development teams. However, limitations exist in the availability of trained developers and the effectiveness of initial online training.
"...Because of OutSystems, we can maximize our lean development team...." Peer review by Andrew (Pete) Peterson, CIO and CTO, City of Oakland
Why is OutSystems the best choice for Helpdesk Management?
Outsystems offers helpdesk management capabilities that enable users to build applications for customer support. These applications are easy to use and offer powerful integration capabilities. nOutsystems provides support for users and partners, with a focus on building call center applications. nThe platform may face limitations in terms of support desk response times.
"...They have given us excellent support and really helped us achieve our goals. ...." Peer review by Bruce J., Programming Manager, Government Administration

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

Solve CRM peer evidence is 89% SMB and Mid-Market. OutSystems peer evidence is 55% Enterprise.

Solve CRM OutSystems
Peer score 4.4 4.6
Peer insights 630 2972
Top industries
Real Estate 11.0%
Non Profit Organization Management 10.0%
Information Technology And Services 8.0%
Information Technology And Services 22.0%
Computer Software 19.0%
Management Consulting 9.0%
SMB and Mid-Market 89.0% 45.0%
Enterprise 11.0% 55.0%

News

Latest OutSystems news

OutSystems expands agentic industry solutions portfolio for banking - FutureCIO

OutSystems has expanded its Agentic Industry Solutions portfolio for banking, enhancing consumer lending modernization. The platform integrates agents, customer-facing applications, and workflows into a governed system, offering features like agent-assisted journeys and model selection tests. The Banking Agents Kit on OutSystems Forge aids developers in creating banking apps, ensuring oversight and regulatory compliance.

01/09/2026 - source