CM Commerce Overview

This is a summary of the comprehensive capabilities and benefits of CM Commerce based on over 324 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

CM Commerce, SmartrMail, Iterable, Ortto, MailerLite, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if CM Commerce is right for your needs? Our Cuspera AI engine can evaluate how CM Commerce fits your specific business needs, industry, and context. Get your personalized assessment report today.

CM Commerce supports business activities such as:

  • Engagement Management
  • Campaign Management
  • Sending & Publishing Communications
  • Workflow Management
  • Cross Selling

CM Commerce can help you with many business goals, such as Increase Sales & Revenue, Improve Consistency, Enhance Customer Relationships, Acquire Customers, Increase Customer Life Time Value, etc. It can help manage these activities if you use E-Mail Newsletter and Offline for these needs. As a solution, CM Commerce's capabilities include Personalization, Templates, Rewards, etc.

CM Commerce was founded in 2004.

Reviews

"...Use smart segments and the segmentation builder, you can target your customers intelligently to make every interaction with your customers feel more personal and engaging. ..." CM Commerce: Email automation for ecommerce stores

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well CM Commerce solved their E-Commerce Software needs. Cuspera uses 324 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Business Priorities

Increase Sales & Revenue and Improve Consistency are the most popular business priorities peers achieved using CM Commerce.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Campaign Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using CM Commerce.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail and Newsletter

4.91/5 ★

Read Reviews (24)

"...Use smart segments and the segmentation builder, you can target your customers intelligently to make every interaction with your customers feel more personal and engaging. ..." CM Commerce: Email automation for ecommerce stores
engaging and following up

4.89/5 ★

Read Reviews (20)

"...With CM Commerce, you can automatically increase ecommerce conversions, streamline customer engagement, and build deep brand loyalty...."
Campaign Management with E-Mail and Offline

4.62/5 ★

Read Reviews (23)

"...We re going to cover the plans for both standard Campaign Monitor and CM Commerce. ..." 20 Best Mailchimp Alternatives for 2020 (Free and Paid Options)
campaign monitoring

4.51/5 ★

Read Reviews (18)

"...We re going to cover the plans for both standard Campaign Monitor and CM Commerce. ..."
campaign analytics

3.75/5 ★

Read Reviews (1)

Sending & Publishing Communications with E-Mail

4.66/5 ★

Read Reviews (15)

"...Put smart, automated features to work with a library of pre-built workflows for abandoned cart emails, post-purchase surveys, product reviews, customer segmentation, and more...."
PEER EXPERIENCES
Engagement Management with E-Mail and Newsletter

4.91/5 ★

Read Reviews (24)

"...Use smart segments and the segmentation builder, you can target your customers intelligently to make every interaction with your customers feel more personal and engaging. ..." CM Commerce: Email automation for ecommerce stores
engaging and following up

4.91/5 ★

Read Reviews (20)

Campaign Management with E-Mail and Offline

4.62/5 ★

Read Reviews (23)

"...We re going to cover the plans for both standard Campaign Monitor and CM Commerce. ..." 20 Best Mailchimp Alternatives for 2020 (Free and Paid Options)
campaign monitoring

4.62/5 ★

Read Reviews (18)

campaign analytics

4.62/5 ★

Read Reviews (1)

Sending & Publishing Communications with E-Mail

4.66/5 ★

Read Reviews (15)

"...Put smart, automated features to work with a library of pre-built workflows for abandoned cart emails, post-purchase surveys, product reviews, customer segmentation, and more...." Peer review from Campaign Monitor

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 324 insights from peers and experts to help you assess how these CM Commerce use cases fit your E-Commerce Software needs.

Peers used CM Commerce to Increase sales & revenue and Improve consistency

Peer and Expert Opinion on Features

for CM Commerce

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.95/5 ★

Read Reviews (44)
Templates

4.75/5 ★

Read Reviews (10)
Rewards

4.75/5 ★

Read Reviews (10)
Gamification

4.75/5 ★

Read Reviews (10)
Micro customer segmenting

4.62/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

4.95/5 ★

Read Reviews (44)
Templates

4.75/5 ★

Read Reviews (10)
Rewards

4.75/5 ★

Read Reviews (10)
Gamification

4.75/5 ★

Read Reviews (10)
Micro customer segmenting

4.62/5 ★

Read Reviews (8)

IT and Other Capabilities

for CM Commerce

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5 ★

Read Reviews (7)
Data Export

4.57/5 ★

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5 ★

Read Reviews (7)
Data Export

4.57/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.68/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.68/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.20/5 ★

Read Reviews (1)
Custom Reports

4.94/5 ★

Read Reviews (34)
Analytics

4.69/5 ★

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.20/5 ★

Read Reviews (1)
Custom Reports

4.94/5 ★

Read Reviews (34)
Analytics

4.69/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for CM Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for CM Commerce

Vendor Profile Details

Company Name

Campaign Monitor

Year Founded

2004

HQ Location

9 Lea Ave, Nashville, Tennessee US

Employees

101-250

Social

Financials

SERIES A