Selligent Overview

Selligent Marketing Cloud is an AI-powered omnichannel marketing automation platform enabling personalized customer experiences across all channels. It supports omnichannel execution, open architecture, and various personalization features.

Use Cases

Customers recommend Digital Marketing, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Selligent.

Other use cases:

  • Competitive Intelligence
  • Workflow Management
  • Communication Management
  • Personalized Marketing
  • Segmentation And Targeting
  • Social Media Analytics
  • Channel Marketing
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Selligent.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Brand Engagement
  • Grow Market Share
  • Increase Customer Life Time Value
  • Launch New Products
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Efficiency
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Selligent Use-Cases and Business Priorities: Customer Satisfaction Data

Selligent works with different mediums / channels such as Mobile. Mobile App. Omnichannel etc.

Selligent's features include Personalization, Templates, Feedback Surveys, etc. and Selligent support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Selligent analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Selligent Marketing Cloud does just that, enabling large, enterprise-level B2C brands to engage consumers across email, mobile, social, web, & print...." Peer review from Selligent Marketing Cloud

Peer review evidence (same sources as the product rating summary)

"...This product guide from Selligent Marketing Cloud offers a look at how a flexible, extensible digital marketing platform can add value and facilitate integrated, optimized customer experiences. ..." Digital Marketing Checklist for Black Friday 2021
"...We make use of Content Blocks for personalization, Reports to measure engagement, and A/B Testing for campaign optimization...." Peer review by User
"...We created this resource to help you rethink your campaigns and reporting in light of the of the iOS 15 update, including details on: Mail Privacy Protection...." How to Navigate an Evolving Privacy Environment

Selligent, Yespo Оmnichannel CDP, ExpertSender, Bloomreach, Upland adestra, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Selligent

Top Industries

  • Internet
  • Marketing and Advertising
  • Retail

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Selligent is popular in Internet, Marketing And Advertising, and Retail and is widely used by Mid Market, Small Business, and Enterprise.

Selligent Customer wins, Customer success stories, Case studies

What benefits does Selligent offer for Digital Marketing?

What benefits does Selligent offer for Engagement Management?

How can Selligent optimize your Campaign Management Workflow?

How does Selligent facilitate Competitive Intelligence?

How efficiently Does Selligent manage your Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Selligent solved their Marketing Automation needs. Cuspera uses 1386 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

HotelSpecials - Hospitality - Small

Haarlem, Netherlands

Selligent Marketing Cloud helped HotelSpecials keep travelers engaged during the COVID-19 lockdown. The team shifted from promotional to informational emails, using voucher balances and personalized ...updates. Open rates stayed strong, dropping only 0.3% during hard lockdown. Voucher balance emails reached an 88% open rate. COVID-19 news emails drove a 9.3% increase in new leads when borders reopened.

 

6AM City - Media Production - Small

Greenville, USA

Sailthru by Marigold helped 6AM City scale its city-specific newsletters across 30+ markets. The platform enabled fast launches, smart onboarding, and low-cost subscriber acquisition. 6AM City achiev...ed up to 48% open rates in mature markets and kept cost per lead at $1 or less. Custom integrations and data-driven content decisions improved engagement and list health. The team used Sailthru’s tools to maintain a reader-first approach while expanding quickly.

 

JBC - Retail - Large

Hasselt, Belgium

Selligent by Marigold helped JBC, a leading Belgian fashion retailer, use AI to personalize marketing. JBC used three years of data to segment customers and predict their next purchase. The team laun...ched automated email campaigns with AI-powered product recommendations. JBC saw a 38% increase in email open rates and a 65% uplift in conversion rates. The marketing team now works faster and more independently, driving measurable growth.

 

Vitacost - Retail - Large

Boca Raton, USA

Vitacost used Selligent by Marigold to improve its email marketing. The team launched a kinetic "Mystery Sale" campaign with interactive, personalized emails. Customers could reveal discount codes di...rectly in the email, removing extra steps. The campaign led to a 31% increase in revenue per email and a 53% rise in click-to-open rates. Unsubscribe rates dropped by 33%. This approach boosted customer engagement and loyalty.

 

L’Etudiant - Publishing - Medium

Paris, France

L’Etudiant used Selligent by Marigold to personalize student journeys on its website. The team launched pop-up banners to collect student interests and contact details. This data powered targeted ema...il newsletters with dynamic content. In three months, the banners drove 130,000 sessions and 110,000 virtual fair visits. Personalized newsletters doubled open rates and achieved 10x higher click-throughs. Engagement and conversions rose quickly after launch.

 

NS International - Transportation/Trucking/Railroad - Large

Amsterdam, Netherlands

NS International used Selligent by Marigold to send personalized, dynamic email campaigns to travelers. The goal was to reduce uncertainty and lower customer service inquiries, especially for infrequ...ent travelers. By integrating booking data, they tailored emails with travel details, regulations, and updates. This approach led to a 50% drop in customer service calls and reached 40% of customers by email. The campaign improved customer experience and service efficiency.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Selligent

What is Selligent?

Selligent Marketing Cloud is an AI-powered omnichannel marketing automation platform that enables B2C marketers to provide personalized customer experiences across all channels and devices.

Selligent Marketing Cloud includes Omnichannel Execution, Customer Experience, AI & Machine learning, Open Architecture & Integrations, Email, Website and Mobile Personalization, Behavioral Retargeting, Universal Consumer Profile & CDP Capabilities and Reporting and Optimization.

The Omnichannel Execution enables integrated consumer interactions across all channels, and data collection and analysis covering all customer touchpoints. The Open Architecture & Integrations feature enables seamless integration with the rest of the business solutions. The Email, Website and Mobile Personalization feature provides personalized messaging, delivered through multi-channel campaigns.

What is Selligent used for?

Selligent is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Digital Marketing, Engagement Management and Campaign Management .

What are the top features of Selligent?

Personalization, Templates and Feedback surveys are some of the top features of Selligent.

Who uses Selligent?

Selligent is used by Internet, Marketing And Advertising and Retail among other industries.

What are Selligent alternatives?

Yespo Оmnichannel CDP, ExpertSender, Bloomreach and Upland Adestra are popular alternatives for Selligent.
lightning

Peers used Selligent for digital marketing and engagement management

Selligent Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (97)
Analytics

4.61/5 ★

Read Reviews (135)
Custom Reports

4.36/5 ★

Read Reviews (136)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (97)
Analytics

4.61/5 ★

Read Reviews (135)
Custom Reports

4.36/5 ★

Read Reviews (136)

Software Failure Risk Guidance

?

for Selligent

Overall Risk Meter

Low Medium High

Top Failure Risks for Selligent

Marigold News

Product

Emma Achieves HITRUST i1 Certification to Manage Data Protection and Mitigate Cybersecurity Threats - Yahoo Finance

Emma, part of Marigold, has achieved HITRUST i1 Certification for its AWS Data Centers, enhancing its data protection and cybersecurity measures. This certification demonstrates Emma's commitment to high security standards, crucial for handling sensitive information in sectors like healthcare and government.

Marigold Profile

Company Name

Marigold

Company Website

https://meetmarigold.com/

HQ Location

Employees

11-50

Social

Financials

PRIVATE