Comparison Summary
This comparison report of Sogolytics vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 7164 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sogolytics and Customer Thermometer
Sogolytics, Customer Thermometer, Alchemer Enterprise Feedback Management Platform, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sogolytics covers Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.
Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.
"Intuitive back-end interface , fair pricing , clear questionnaire layout suitable for research in different cultural contexts " - Dr. Mag. Lorenz Probst
"It’s been great for us – really important to us – especially when it comes to maintaining the quality of our store network. We get great feedback asking for stores to be recruited in a particular geographic areas. This is great – so we can send it o...n to our field team, so that they know where to target next. " - Matt Gould
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Customer Thermometer
Focus area
Customer Thermometer is better than Sogolytics for
Software Failure Risk
About
Actionable survey data with advanced data management and enterprise online survey software
Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips
Age
2013
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
67
46
Total Goals
(we found evidences for)
13
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Launch new products
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Build brand awareness
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Scale best practices
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Improve ROI
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Shorten ramp up time
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Improve efficiency
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Increase sales & revenue
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Establish thought leadership
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Improve internal communications
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Enter new markets internationally or locally
- See 10 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Improve ROI
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Improve visibility
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Build brand awareness
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Improve digital and social presence
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Establish thought leadership
- See 7 more
Top Channels
Channels Used
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e-mail
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promotions
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phone calls
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social media
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channel partners
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Twitter
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offline
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support groups
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user generated content
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blogs
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on premises
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website
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Instagram
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mass media
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television
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games
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events
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trade shows
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LinkedIn
- See 16 more
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e-mail
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promotions
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phone calls
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social media
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channel partners
-
Twitter
-
offline
-
support groups
-
user generated content
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blogs
-
on premises
-
website
-
Instagram
-
mass media
-
television
-
games
-
events
-
trade shows
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LinkedIn
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
