Overview: Shopify Plus and EKM as E-Commerce Platform Category solutions.
Shopify Plus and EKM are distinct e-commerce solutions, offering diverse capabilities and features for businesses. Shopify Plus excels in analytics, integration, and 24/7 support, catering predominantly to enterprise clients and retail industries. EKM, though less versatile, focuses on loyalty management and communication, appealing more to smaller enterprises and niche industries. These differences highlight their unique strengths, guiding businesses in selecting the platform that best supports their specific operational needs.
Shopify Plus: Shopify Plus is the best platform for high-growth businesses, helping companies grow 126% YoY on average. High-performing businesses use Shopify Plus to scale rapidly.
EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.
Shopify Plus and EKM: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Shopify Plus supports order and product management, social media, and content, fitting well for companies needing robust e-commerce functionalities. read more →
EKM offers loyalty and communication management with emphasis on engaging and following up, appealing to businesses focusing on customer retention. read more →
Business Goals
Shopify Plus aids in customer acquisition and boosting sales, aligning with brands seeking to scale operations and enhance market presence. read more →
EKM focuses on acquiring customers and strengthening relationships, suiting businesses aiming for growth in customer loyalty and presence. read more →
Core Features
Shopify Plus shines with custom reports, ease of migration, and vast integrations, ideal for analytics-driven decision making. read more →
EKM features strong data export and custom reporting, assisting smaller teams in managing essential business metrics efficiently. read more →
Vendor Support
Shopify Plus provides extensive support including 24/7 services and phone contact, benefiting users requiring comprehensive assistance. read more →
EKM offers chat and 24/7 support with limited phone and email, catering to users who prefer readily available online support. read more →
Segments and Industries
Shopify Plus serves a diverse range with a focus on large enterprises and retail, tailoring solutions for complex operational needs. read more →
EKM predominantly attracts small enterprises in tech and mechanical industries, fitting businesses with focused niche requirements. read more →
Operational Alignment
Shopify Plus integrates extensively across offline and online strategies, complementing high-scale retail operations. read more →
EKM aligns well with digital-forward businesses leveraging social media and user-generated content for engagement. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Shopify Plus in Action: Unique Use Cases
What solutions does Shopify Plus provide for Helpdesk Management?
How can Shopify Plus optimize your Products & Pricelist Management Workflow?
What benefits does Shopify Plus offer for Order Management?
EKM in Action: Unique Use Cases
What benefits does EKM offer for Loyalty Management?
Alternatives
Integrations
Few Shopify Plus Integrations
Few EKM Integrations
News
Latest Shopify Plus News
Shopify launches an AI tool ecommerce platform update - Digital Commerce 360
Shopify has launched Sidekick, an AI-powered assistant integrated into the Shopify admin. Sidekick helps merchants manage their stores by automating tasks, providing business insights, and supporting store setup, product management, and analytics directly within the Shopify platform.
