Comparison Summary
This comparison report of Salesforce Social Studio vs. Conviva is based on a specific set of business needs and context. The comparison uses 3824 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Social Studio and Conviva
Salesforce Social Studio, Nimble CRM, Nutshell CRM, etc., belong to a category of solutions that help Social CRM, whereas Conviva, ListenFirst, Followerwonk, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Social Studio covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.
Conviva focuses on Social Media Management with Social Media, Communication Management with Video, Engagement Management with Social Media, Content Management with Chat, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Salesforce Social Studio | All-in-one social media marketing and management suite — and connect enriched social data
A real-time Intelligence platform for video and media streaming using a unique new intelligent video measurement and analytics architecture
Age
1999
Financials
IPO
Business Need
Total Processes
(we found evidences for)
82
45
Total Goals
(we found evidences for)
13
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Acquire customers
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Build brand awareness
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Improve ROI
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Increase sales & revenue
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Improve brand engagement
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Enter new markets internationally or locally
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Scale best practices
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Improve efficiency
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Grow market share
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Improve internal communications
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Establish thought leadership
- See 10 more
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Improve ROI
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Build brand awareness
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Improve digital and social presence
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Increase sales & revenue
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Scale best practices
-
Enter new markets internationally or locally
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Enhance customer relationships
-
Acquire customers
-
Grow market share
-
Establish thought leadership
- See 7 more
Top Channels
Channels Used
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social media
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video
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mass media
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television
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Twitter
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Instagram
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games
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offline
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chat
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Snapchat
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on premises
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mobile
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mobile app
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point of sale
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phone calls
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blogs
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user generated content
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Facebook
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promotions
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website
- See 17 more
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social media
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video
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mass media
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television
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Twitter
-
Instagram
-
games
-
offline
-
chat
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Snapchat
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on premises
-
mobile
-
mobile app
-
point of sale
-
phone calls
-
blogs
-
user generated content
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Facebook
-
promotions
-
website
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
