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Compare Salesforce Lightning vs Exceed.ai

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Lightning medium Failure Risk for Exceed.ai medium
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Comparison Summary

For Salesforce Lightning vs Exceed.ai comparison, Our AI algorithm looked at 1505 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Lightning and Exceed.ai to solve their respective business needs.

Pros and cons of Salesforce Lightning and Exceed.ai

Salesforce Lightning is more suited to businesses that require Workflow Management and Engagement Management with User Generated Content where as Exceed.ai is focused towards Engagement Management with E-Mail and Lead Engagement with E-Mail .

logo Salesforce Lightning

Focus area

Software Failure Risk

  • medium

logo Exceed.ai

Focus area

Exceed.ai is better than Salesforce Lightning for

Software Failure Risk

  • medium

About

Mobile Application Development Tools

Exceed.ai - Accelerating Sales & Marketing with AI and Automation

Age

1999

2009

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

59

48

Total Goals
(we found evidences for)

14

7

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (17)

Read Reviews (2)

communication management

Read Reviews (12)

Read Reviews (0)

sending & publishing communications

Read Reviews (10)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (12)

Read Reviews (99)

engaging and following up

Read Reviews (8)

Read Reviews (76)

advertisement

Read Reviews (11)

Read Reviews (2)

campaign management

Read Reviews (8)

Read Reviews (1)

campaign analytics

Read Reviews (3)

Read Reviews (0)

sales document management

Read Reviews (8)

Read Reviews (1)

proposal & quote management

Read Reviews (4)

Read Reviews (1)

contract management

Read Reviews (3)

Read Reviews (1)

training & onboarding

Read Reviews (7)

Read Reviews (4)

social media management

Read Reviews (6)

Read Reviews (1)

social media analytics

Read Reviews (6)

Read Reviews (1)

business development

Read Reviews (5)

Read Reviews (1)

contact list management

Read Reviews (5)

Read Reviews (1)

products & pricelist management

Read Reviews (4)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (1)

opportunity management

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (22)

helpdesk management

Read Reviews (2)

Read Reviews (1)

customer feedback management

Read Reviews (1)

Read Reviews (2)

sales call management

Read Reviews (1)

Read Reviews (38)

generation of new leads

Read Reviews (0)

Read Reviews (11)

lead qualification: firmographic

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (21)

lead qualification: firmographic

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • Improve internal communications

  • Improve brand engagement

  • Establish thought leadership

  • See 11 more

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Enhance customer relationships

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • chat

  • website

  • social media

  • text SMS

  • phone calls

  • user generated content

  • blogs

  • See 5 more

  • e-mail

  • chat

  • website

  • social media

  • text SMS

  • phone calls

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting