Salesforce Lightning Overview
This is a summary of the comprehensive capabilities and benefits of Salesforce Lightning based on over 824 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Salesforce Lightning, Veloxy, ClearSlide Platform, Vymo, TextExpander, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Salesforce Lightning is right for your needs? Our Cuspera AI engine can evaluate how Salesforce Lightning fits your specific business needs, industry, and context. Get your personalized assessment report today.
Salesforce Lightning supports business activities such as:
- Workflow Management
- Engagement Management
- Advertisement
- Sending & Publishing Communications
- Campaign Management
Salesforce Lightning can help you with many business goals, such as Acquire Customers, Improve ROI, Increase Sales & Revenue, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use E-Mail Mobile User Generated Content etc. for these needs. As a solution, Salesforce Lightning's capabilities include Recording, Dashboard, Personalization, etc.
Salesforce Lightning was founded in 1999. Computer Software Vertical is its biggest customer base.
Reviews
"...Email & SMS notifications support the workflow...." Reducing Hospital Readmissions With Salesforce Health Cloud
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Salesforce Lightning solved their Sales Enablement needs. Cuspera uses 824 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.
Business Priorities
Acquire Customers and Improve ROI are the most popular business priorities peers achieved using Salesforce Lightning.
Use Cases
Peers recommend Workflow Management , Engagement Management , Advertisement , as the business use cases that they have been most satisfied while using Salesforce Lightning.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management |
4.49/5 ★ |
"...Email & SMS notifications support the workflow...." Reducing Hospital Readmissions With Salesforce Health Cloud |
| Engagement Management with User Generated Content |
4.22/5 ★ |
"...Salesforce Lightning provides a much more robust view of your Pardot data, so I suggest adding Engagement History to these pages...." A How-To: View your Pardot Data in Salesforce by Adding Engagement History to Campaign Records |
| engaging and following up |
4.25/5 ★ |
"...There will also be two engaging demos of Quip in action, showing the power of Quip in the Salesforce Lightning platform and demonstrating how sales and service teams can use Quip to transform their work processes...." Secure Your Spot at the Dreamforce 19 Quip Keynote |
| Advertisement with Website, Offline and On Premises |
4.38/5 ★ |
"...We think about advertising and acquisition and awareness...." Salesforce adds integrated order management system to its arsenal TechCrunch |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management |
4.49/5 ★ |
"...Email & SMS notifications support the workflow...." Reducing Hospital Readmissions With Salesforce Health Cloud |
|
| Engagement Management with User Generated Content |
4.22/5 ★ |
"...Salesforce Lightning provides a much more robust view of your Pardot data, so I suggest adding Engagement History to these pages...." A How-To: View your Pardot Data in Salesforce by Adding Engagement History to Campaign Records |
|
| engaging and following up |
4.22/5 ★ |
| Advertisement with Website, Offline and On Premises |
4.38/5 ★ |
"...We think about advertising and acquisition and awareness...." Salesforce adds integrated order management system to its arsenal TechCrunch |
|
32+ more Business Use Cases
Our AI advisor, Wyz, harnessed 824 insights from peers and experts to help you assess how these Salesforce Lightning use cases fit your Sales Enablement needs.
Frequently Asked Questions(FAQ)
for Salesforce Lightning
What is Salesforce Lightning?
What is Salesforce Lightning used for?
What are the top features of Salesforce Lightning?
Who uses Salesforce Lightning?
What are Salesforce Lightning alternatives?
Where is Salesforce Lightning located?
Popular Business Setting
for Salesforce Lightning
Top Industries
- Computer Software
- Information Technology and Services
- Human Resources
Popular in
- Small Business
- Large Enterprise
- Mid Market
Peers used Salesforce Lightning to Acquire customers and Improve ROI
Salesforce Lightning Alternatives
Peer and Expert Opinion on Features
for Salesforce Lightning
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (29) |
| Dashboard | Read Reviews (20) |
| Personalization | Read Reviews (10) |
| Templates | Read Reviews (9) |
| Alerts: popups & Notifications | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (29) |
| Dashboard | Read Reviews (20) |
| Personalization | Read Reviews (10) |
| Templates | Read Reviews (9) |
| Alerts: popups & Notifications | Read Reviews (7) |
IT and Other Capabilities
for Salesforce Lightning
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (105) |
| Data Export | Read Reviews (57) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (105) |
| Data Export | Read Reviews (57) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (6) |
| Phone Support | Read Reviews (6) |
| 24/7 Support | Read Reviews (48) |
| Email Support | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (6) |
| Phone Support | Read Reviews (6) |
| 24/7 Support | Read Reviews (48) |
| Email Support | Read Reviews (7) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (159) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (159) |
Software Failure Risk Guidance
?for Salesforce Lightning
Overall Risk Meter
Top Failure Risks for Salesforce Lightning
Vendor Profile Details
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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