Salesforce Lightning Overview
Salesforce Lightning boosts productivity and optimizes operations. Apps can be built quickly to enhance sales and CRM efficiency.
Use Cases
Customers recommend Workflow Management, Engagement Management, Advertisement, as the business use cases that they have been most satisfied with while using Salesforce Lightning.
Business Priorities
Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Salesforce Lightning.
Salesforce Lightning Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Lightning works with different mediums / channels such as E-Mail. Mobile. User Generated Content etc.
Salesforce Lightning's features include Recording, Dashboard, Personalization, etc. and Salesforce Lightning support capabilities include AI Powered, Chat Support, Phone Support, etc. also Salesforce Lightning analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We have workflows with approvals, automations with tasks, approval rules with cases...." Peer review by Alexis C.
Salesforce Lightning, Scratchpad, SecureDocs Virtual Data Room, Veloxy, ExpensePoint, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Lightning
Top Industries
- Computer Software
- Information Technology and Services
- Human Resources
Popular in
- Small Business
- Large Enterprise
- Mid Market
Salesforce Lightning is popular in Computer Software, Information Technology And Services, and Human Resources and is widely used by Small Business, Large Enterprise, and Mid Market.
Comprehensive Insights on Salesforce Lightning Use Cases
Why is Salesforce Lightning the best choice for Workflow Management?
How does Salesforce Lightning address your Engagement Management Challenges?
How efficiently Does Salesforce Lightning manage your Advertisement?
How efficiently Does Salesforce Lightning manage your Sending & Publishing Communications?
How can Salesforce Lightning optimize your Campaign Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Salesforce Lightning solved their Sales Enablement needs. Cuspera uses 824 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.
Case Studies
CASE STUDY Panasonic
CASE STUDY Nexo
CASE STUDY Prudential
CASE STUDY Uber Eats
CASE STUDY Zota
CASE STUDY RBC Wealth Management
Frequently Asked Questions(FAQ)
for Salesforce Lightning
What is Salesforce Lightning?
Lightning is a reimagined Salesforce platform for boosting productivity and sales optimization that can be used by the Sales, Marketing and other customer facing teams. It can be deployed in small and medium sized businesses, non-profits and start-ups in industries such as Manufacturing, Healthcare, Financial Services, Hospitality and more.
Lightning features include tools for making selling easier, enhancing productivity, and personalized customer service. It enables optimization of business operations enabling accuracy in business performance metrics data, better insight into sales pipeline and service operations, and increased user engagement.
Lightning also includes a quick app building tool that can be used by anyone in the team for building apps without having to use code, thus saving developer time for product customizations. Lightning’s AI engine enables accuracy in outcome predictions, generation of insights, automation of tasks, and next steps recommendations.
What is Salesforce Lightning used for?
What are the top features of Salesforce Lightning?
Who uses Salesforce Lightning?
What are Salesforce Lightning alternatives?
Where is Salesforce Lightning located?
Peers used Salesforce Lightning for workflow management and engagement management
Salesforce Lightning Competitors
Salesforce Lightning Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (159) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (159) |
Salesforce Lightning Integrations
Salesforce Lightning integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Lightning
Software Failure Risk Guidance
?for Salesforce Lightning
Overall Risk Meter
Top Failure Risks for Salesforce Lightning
Salesforce, Inc. News
Salesforce launches Agentforce for Public Sector to take on time-consuming government work
Salesforce has launched Agentforce for Public Sector, a new AI-driven solution designed to enhance government efficiency by automating complex tasks. This digital workforce of AI agents supports government employees in handling duties like compliance management and recruitment. Agentforce integrates with Salesforce's Public Sector Solutions and runs on AWS, ensuring security and compliance. Available now, it aims to improve public service delivery and reduce administrative burdens.
Salesforce AI Research Helps Businesses Get Ready For The Agentic Enterprise - Salesforce
Salesforce AI Research introduced CRMArena-Pro, a simulation environment for testing AI agents in complex business scenarios, and launched the Agentic Benchmark for CRM to evaluate AI agents' performance in enterprise contexts. The new Account Matching capability autonomously unifies scattered datasets, enhancing data quality and reducing handling time by 30 minutes per case. These innovations aim to prepare businesses for the agentic enterprise era.
Global pharma and medtech organizations select Life Sciences Cloud for connected clinical trials, patient services, and HCP engagement - Salesforce
Salesforce's Life Sciences Cloud is being adopted by leading pharma and medtech organizations like Boehringer Ingelheim, Pfizer, and Takeda. This platform integrates AI to enhance clinical trials, patient services, and healthcare provider engagement, aiming to improve patient outcomes and streamline operations. The solution connects sales, service, marketing, and clinical data, facilitating efficient healthcare delivery and personalized experiences.
Salesforce com : Life Sciences Cloud Now Selected by More than 70 Industry ... - MarketScreener
Salesforce's Life Sciences Cloud has been adopted by over 70 leading industry customers, including Boehringer Ingelheim and Pfizer, to enhance healthcare engagement and patient outcomes. This AI-driven platform integrates data across the healthcare ecosystem to expedite life-enhancing treatments.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
