Comparison Summary
This comparison report of Salesforce Essentials vs. Pipedrive is based on a specific set of business needs and context. The comparison uses 21491 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and Pipedrive
Salesforce Essentials, Pipedrive, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
Pipedrive focuses on Engagement Management with E-Mail, Lead Tracking, Lead Management, Sales Document Management with E-Mail, etc.
"Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? " - Arvind Krishna
"A small percentage of solar companies do everything from A to Z in terms of designing the systems, getting them permitted and ready to install, doing that install, and then sorting out maintenance and the warranty service down the line. We are one o...f those companies. " - Mitch Workman
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than Pipedrive for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Sales CRM & Pipeline Management Software
Age
1999
2010
Financials
IPO
SERIES C
Business Need
Total Processes
(we found evidences for)
82
128
Total Goals
(we found evidences for)
16
20
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
-
Improve ROI
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Increase customer life time value
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Improve efficiency
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Improve brand engagement
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Build brand awareness
-
Grow market share
-
Increase average basket value
-
Improve digital and social presence
-
Improve internal communications
-
Scale best practices
-
Launch new products
-
Establish thought leadership
- See 13 more
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Increase sales & revenue
-
Acquire customers
-
Enhance customer relationships
-
Improve internal communications
-
Improve efficiency
-
Scale best practices
-
Enter new markets internationally or locally
-
Improve visibility
-
Improve ROI
-
Build brand awareness
-
Shorten ramp up time
-
Grow market share
-
Improve brand engagement
-
Launch new products
-
Establish thought leadership
-
Improve stakeholder relations
-
Improve navigation
-
Increase average basket value
-
Increase customer life time value
-
Improve digital and social presence
- See 17 more
Top Channels
Channels Used
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e-mail
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phone calls
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mobile
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offline
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website
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point of sale
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social media
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mobile app
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on premises
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chat
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newsletter
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promotions
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games
-
video
-
user generated content
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blogs
-
text SMS
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Facebook
-
Slack
-
causes and charity
-
trade shows
-
support groups
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LinkedIn
-
review sites
-
coupons
-
Amazon
-
events
-
channel partners
-
G2crowd
-
Skype
- See 27 more
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e-mail
-
phone calls
-
mobile
-
offline
-
website
-
point of sale
-
social media
-
mobile app
-
on premises
-
chat
-
newsletter
-
promotions
-
games
-
video
-
user generated content
-
blogs
-
text SMS
-
Facebook
-
Slack
-
causes and charity
-
trade shows
-
support groups
-
LinkedIn
-
review sites
-
coupons
-
Amazon
-
events
-
channel partners
-
G2crowd
-
Skype
- See 27 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
