cuspera logo CUSPERA

Compare Salesforce B2C Commerce vs WooCommerce

Comparison Summary

For Salesforce B2C Commerce vs WooCommerce comparison, Our AI algorithm looked at 19324 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce B2C Commerce and WooCommerce to solve their respective business needs.

Pros and cons of Salesforce B2C Commerce and WooCommerce

Salesforce B2C Commerce is more suited to businesses that require Engagement Management with Website and Advertisement with Promotions where as WooCommerce is focused towards Products & Pricelist Management with Offline and Engagement Management with E-Mail .

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

logo WooCommerce

Focus area

WooCommerce is better than Salesforce B2C Commerce for

Software Failure Risk

  • medium

About

B2C eCommerce - Salesforce.com

WooCommerce - Sell Online With The eCommerce Platform for ..

Age

1999

2005

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

62

126

Total Goals
(we found evidences for)

11

20

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management



communication management

tracking & monitoring communications

sending & publishing communications



helpdesk management


sales document management

proposal & quote management

contract management


workflow management


social media management

social media analytics


content publishing


generation of new leads


competitive intelligence



products & pricelist management




promotion management


international marketing


loyalty management

customise loyalty program

identify target customers


knowledge management


rating and review management




training & onboarding


category management




bundling of products



customer feedback management

measuring customer satisfaction



opportunity management


lifetime value management



trade show marketing


social media marketing



sales call management


courses & assessment

create learning path


campaign management



billing and invoice management


discount management


referral management


community building



payment management




subscription management


membership management




conversion management



business development



account management


segmentation and targeting


sales incentive management



redemption management



lead qualification: technographic


lead qualification

lead qualification: technographic




calendar management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Grow market share

  • Build brand awareness

  • Launch new products

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase customer life time value

  • Increase average basket value

  • Improve internal communications

  • Improve navigation

  • Manage risk

  • Improve consistency

  • Reduce bounce

  • Improve visibility

  • See 17 more

Top Channels

Channels Used

  • promotions

  • website

  • offline

  • e-mail

  • point of sale

  • social media

  • coupons

  • user generated content

  • blogs

  • Facebook

  • phone calls

  • review sites

  • newsletter

  • mobile

  • chat

  • video

  • Amazon

  • Twitter

  • display advertisement

  • mobile app

  • on premises

  • text SMS

  • trade shows

  • eBay

  • Instagram

  • events

  • mass media

  • Facebook page

  • Slack

  • Pinterest

  • omnichannel

  • print media

  • magazine

  • mobile ads

  • causes and charity

  • games

  • Whatsapp

  • See 34 more
  • promotions

  • website

  • offline

  • e-mail

  • point of sale

  • social media

  • coupons

  • user generated content

  • blogs

  • Facebook

  • phone calls

  • review sites

  • newsletter

  • mobile

  • chat

  • video

  • Amazon

  • Twitter

  • display advertisement

  • mobile app

  • on premises

  • text SMS

  • trade shows

  • eBay

  • Instagram

  • events

  • mass media

  • Facebook page

  • Slack

  • Pinterest

  • omnichannel

  • print media

  • magazine

  • mobile ads

  • causes and charity

  • games

  • Whatsapp

  • See 34 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting