Salesforce B2C Commerce Overview
Salesforce-B2C-Commerce helps reach goals faster and unlock new revenue. Commerce is powered everywhere with AI for automation and flexibility.
Use Cases
Customers recommend Engagement Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Salesforce B2C Commerce.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce B2C Commerce.
Salesforce B2C Commerce Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce B2C Commerce works with different mediums / channels such as Website. Promotions. E-Mail etc.
Salesforce B2C Commerce's features include Personalization, Dashboard, Recording, etc. and Salesforce B2C Commerce support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce B2C Commerce analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Demandware also made it very easy to merchandise products onto pages...." Peer review by Natasha B, Social Media Manager, Marketing and Advertising
Salesforce B2C Commerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce B2C Commerce
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Salesforce B2C Commerce is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Salesforce B2C Commerce Use Cases
How can Salesforce B2C Commerce enhance your Engagement Management process?
How can Salesforce B2C Commerce optimize your Advertisement Workflow?
How efficiently Does Salesforce B2C Commerce manage your Contact List Management?
What Are the key features of Salesforce B2C Commerce for Merchandising?
What solutions does Salesforce B2C Commerce provide for Communication Management?
41+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce B2C Commerce solved their E-Commerce Platform needs. Cuspera uses 787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Case Studies
CASE STUDY Godrej & Boyce
CASE STUDY Kotak Mahindra Bank
CASE STUDY VFS Global
CASE STUDY Jaipur Rugs
CASE STUDY REVA University
CASE STUDY Pidilite
Frequently Asked Questions(FAQ)
for Salesforce B2C Commerce
What is Salesforce B2C Commerce used for?
What are the top features of Salesforce B2C Commerce?
Who uses Salesforce B2C Commerce?
What are Salesforce B2C Commerce alternatives?
Where is Salesforce B2C Commerce located?
Peers used Salesforce B2C Commerce for engagement management and advertisement
Salesforce B2C Commerce Competitors
Salesforce B2C Commerce Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (100) |
| Analytics | Read Reviews (39) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (100) |
| Analytics | Read Reviews (39) |
Salesforce B2C Commerce Integrations
Salesforce B2C Commerce integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce B2C Commerce
Software Failure Risk Guidance
?for Salesforce B2C Commerce
Overall Risk Meter
Top Failure Risks for Salesforce B2C Commerce
Salesforce, Inc. News
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Salesforce and Sister Nivedita University launch CRM and AI skills lab in Eastern India
Salesforce and Sister Nivedita University have launched a CRM and AI skills lab in Kolkata, Eastern India. This partnership aims to train 1,000 students annually, providing Salesforce certifications and hands-on projects. The initiative includes a customized curriculum using Salesforce CRM platforms and emphasizes faculty development. The collaboration aligns with India's National Education Policy, aiming to enhance digital competencies in education.
CSC Partners with Salesforce to Launch AI-Powered Grievance Redressal Platform for Rural India
Salesforce has partnered with Common Services Centres (CSC) to launch an AI-powered grievance redressal platform aimed at enhancing citizen services in rural India. This collaboration integrates Salesforce's Service Cloud and AI tools like Einstein Bots to improve service delivery and transparency for over 600,000 Village Level Entrepreneurs. The platform supports multilingual and mobile-first designs, facilitating digital governance across diverse regions.
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