Salesforce B2C Commerce Overview

Salesforce-B2C-Commerce helps reach goals faster and unlock new revenue. Commerce is powered everywhere with AI for automation and flexibility.

Use Cases

Customers recommend Engagement Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Salesforce B2C Commerce.

Other use cases:

  • Merchandising
  • Communication Management
  • Order Management
  • Helpdesk Management
  • Sales Document Management
  • Workflow Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce B2C Commerce.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Internal Communications
  • Improve ROI
  • Improve Efficiency
See all business priorities See less business priorities

Salesforce B2C Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce B2C Commerce works with different mediums / channels such as Website. Promotions. E-Mail etc.

Salesforce B2C Commerce's features include Personalization, Dashboard, Recording, etc. and Salesforce B2C Commerce support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce B2C Commerce analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Streamlines operations with site content updates, and merchandising...." Peer review by Administrator

Peer review evidence (same sources as the product rating summary)

"...It is a great product for anyone looking to use retail Practice engagements (including UX review, SEO review, Business Manager audits, best practices auditing, etc.), beta programs and needs a high degree of compatibility with other vendor solutions give us first-class performance and a stable foundation for growth...." Peer review by Naomi S, CCo
"...It can be used for various tasks within the B2C eCommerce department, such as an aid for advertisements, coupons, content, fulfillment, social media, email, sales tracking and more...." Peer review by User
"...this sodtware help us from reporting and to track contact information...." Peer review by User

Salesforce B2C Commerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce B2C Commerce

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Salesforce B2C Commerce is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

Salesforce B2C Commerce Customer wins, Customer success stories, Case studies

How can Salesforce B2C Commerce optimize your Engagement Management Workflow?

What Are the key features of Salesforce B2C Commerce for Contact List Management?

How does Salesforce B2C Commerce address your Merchandising Challenges?

How does Salesforce B2C Commerce facilitate Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Salesforce B2C Commerce solved their E-Commerce Platform needs. Cuspera uses 787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

 

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Salesforce B2C Commerce

What is Salesforce B2C Commerce used for?

Salesforce B2C Commerce is a E-Commerce Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Advertisement and Contact List Management .

What are the top features of Salesforce B2C Commerce?

Personalization, Dashboard and Recording are some of the top features of Salesforce B2C Commerce.

Who uses Salesforce B2C Commerce?

Salesforce B2C Commerce is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Salesforce B2C Commerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Salesforce B2C Commerce.

Where is Salesforce B2C Commerce located?

Salesforce B2C Commerce is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Salesforce B2C Commerce for engagement management and advertisement

Salesforce B2C Commerce Competitors

Salesforce B2C Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.28/5 ★

Read Reviews (20)
Custom Reports

4.20/5 ★

Read Reviews (100)
Analytics

3.89/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.28/5 ★

Read Reviews (20)
Custom Reports

4.20/5 ★

Read Reviews (100)
Analytics

3.89/5 ★

Read Reviews (39)

Salesforce B2C Commerce Integrations

Salesforce B2C Commerce integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.92/5 ★

Read Reviews (23)
Data Import

3.79/5 ★

Read Reviews (71)

Few API Integrations for Salesforce B2C Commerce

Tubular

4.84 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Seismic

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Proof

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Viber

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tremendous

4.32 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Salesforce B2C Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce B2C Commerce

Salesforce, Inc. News

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Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Company Website

https://www.salesforce.com/in/

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

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Financials

IPO