Salesforce B2C Commerce Overview
Salesforce-B2C-Commerce helps reach goals faster and unlock new revenue. Commerce is powered everywhere with AI for automation and flexibility.
Use Cases
Customers recommend Engagement Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Salesforce B2C Commerce.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce B2C Commerce.
Salesforce B2C Commerce Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce B2C Commerce works with different mediums / channels such as Website. Promotions. E-Mail etc.
Salesforce B2C Commerce's features include Personalization, Dashboard, Recording, etc. and Salesforce B2C Commerce support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce B2C Commerce analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Love the ease of testing, promotional capabilities, new analytics features and merchandising capabilities...." Peer review by User
Salesforce B2C Commerce, Shopify Plus, Miva eCommerce, Ultra Commerce, PrestaShop, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce B2C Commerce
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Salesforce B2C Commerce is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Salesforce B2C Commerce Customer wins, Customer success stories, Case studies
What benefits does Salesforce B2C Commerce offer for Engagement Management?
What Are the key features of Salesforce B2C Commerce for Advertisement?
How can Salesforce B2C Commerce optimize your Contact List Management Workflow?
How does Salesforce B2C Commerce address your Merchandising Challenges?
Why is Salesforce B2C Commerce the best choice for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Salesforce B2C Commerce solved their E-Commerce Platform needs. Cuspera uses 787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
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Read more →Frequently Asked Questions(FAQ)
for Salesforce B2C Commerce
What is Salesforce B2C Commerce used for?
What are the top features of Salesforce B2C Commerce?
Who uses Salesforce B2C Commerce?
What are Salesforce B2C Commerce alternatives?
Where is Salesforce B2C Commerce located?
Peers used Salesforce B2C Commerce for engagement management and advertisement
Salesforce B2C Commerce Competitors
Salesforce B2C Commerce Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (100) |
| Analytics | Read Reviews (39) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (100) |
| Analytics | Read Reviews (39) |
Salesforce B2C Commerce Integrations
Salesforce B2C Commerce integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce B2C Commerce
Software Failure Risk Guidance
?for Salesforce B2C Commerce
Overall Risk Meter
Top Failure Risks for Salesforce B2C Commerce
Salesforce, Inc. News
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Salesforce Enhances AI Reliability with New Observability Tools for Agents
Salesforce has introduced new observability tools to enhance AI agent reliability, focusing on analytics, optimization, and health monitoring. These tools provide small businesses with insights into AI performance, enabling better decision-making and operational efficiency. Early adopters like 1-800Accountant and Engine report improved service quality and scalability. The tools aim to address challenges in managing AI agents, offering a pathway for businesses to optimize AI deployment.
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Adecco and Salesforce have formed a joint venture aimed at mitigating risks associated with the AI bubble. This collaboration leverages Salesforce's AI CRM capabilities to enhance Adecco's offerings and ensure sustainable AI integration.
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