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Salesforce B2C Commerce vs ShipStation: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce B2C Commerce vs. ShipStation is based on a specific set of business needs and context. The comparison uses 3557 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce B2C Commerce and ShipStation

Salesforce B2C Commerce, ShipStation, Salesforce Commerce Cloud, SuiteCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce B2C Commerce covers Engagement Management with Website, Advertisement with Promotions, Contact List Management with E-Mail, Merchandising with Website, etc.

ShipStation focuses on Communication Management with E-Mail, Order Management, Helpdesk Management with User Generated Content, Products & Pricelist Management with Video, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

logo ShipStation

Focus area

ShipStation is better than Salesforce B2C Commerce for

Software Failure Risk

  • low

About

B2C eCommerce - Salesforce.com

ShipStation: Shipping Software for Ecommerce Fulfillment

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

62

60

Total Goals
(we found evidences for)

11

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management



communication management

tracking & monitoring communications

sending & publishing communications



helpdesk management


sales document management

proposal & quote management

contract management


workflow management


social media management

social media analytics


content management


generation of new leads


competitive intelligence



products & pricelist management




promotion management


international marketing


loyalty management


knowledge management


rating and review management




training & onboarding


category management



lifetime value management


campaign management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase customer life time value

  • Improve consistency

  • Improve visibility

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • review sites

  • chat

  • games

  • Amazon

  • promotions

  • eBay

  • video

  • Snapchat

  • mobile

  • mobile app

  • social media

  • causes and charity

  • print media

  • magazine

  • channel partners

  • trade shows

  • newsletter

  • See 21 more
  • e-mail

  • website

  • offline

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • review sites

  • chat

  • games

  • Amazon

  • promotions

  • eBay

  • video

  • Snapchat

  • mobile

  • mobile app

  • social media

  • causes and charity

  • print media

  • magazine

  • channel partners

  • trade shows

  • newsletter

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting