FastSpring Overview

FastSpring empowers software companies to expand their global reach with its all-in-one digital commerce platform. As a full-service SaaS ecommerce partner, FastSpring enables businesses to sell more effectively while maintaining a lean operation. The platform offers comprehensive solutions beyond a typical payment gateway, including global sales capabilities and tax compliance management. This allows companies to focus on product development without the burden of managing complex payment processes. FastSpring's unique selling proposition lies in its flexibility, offering both code and no-code options to suit diverse business needs. This adaptability, combined with its recognition as an industry leader, positions FastSpring as a strategic partner for SaaS, software, and game companies aiming to compete on a larger scale.

Use Cases

Customers recommend Helpdesk Management, Subscription Management, Communication Management, as the business use cases that they have been most satisfied with while using FastSpring.

Other use cases:

  • Products & Pricelist Management
  • Referral Management
  • Promotion Management
  • Advertisement
  • Billing And Invoice Management
  • License Management
  • Payment Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using FastSpring.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Launch New Products
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Increase Average Basket Value
  • Improve ROI
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Visibility
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FastSpring Use-Cases and Business Priorities: Customer Satisfaction Data

FastSpring works with different mediums / channels such as E-Mail. Display Advertisement. Promotions etc.

FastSpring's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and FastSpring support capabilities include 24/7 Support, Chat Support, Email Support, etc. also FastSpring analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I could not setup the affiliate program but fastspring help to setup it...." Peer review by Selim R, Managing Director, Computer Software

FastSpring, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

FastSpring is a global full-service SaaS ecommerce partner for software companies. Companies using FastSpring can sell more, stay lean, and compete big.

Popular Business Setting

for FastSpring

Top Industries

  • Computer Software
  • Information Technology and Services
  • Publishing

Popular in

  • Small Business
  • Mid Market
  • Enterprise

FastSpring is popular in Computer Software, Information Technology And Services, and Publishing and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on FastSpring Use Cases

How does FastSpring address your Helpdesk Management Challenges?

Why is FastSpring the best choice for Subscription Management?

What benefits does FastSpring offer for Communication Management?

How does FastSpring address your Products & Pricelist Management Challenges?

How does FastSpring address your Referral Management Challenges?

49+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well FastSpring solved their E-Commerce Platform needs. Cuspera uses 2040 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Education

CASE STUDY IAmTimCorey

FastSpring helped IAmTimCorey sell digital courses online. The company switched to FastSpring to get more payment options and better sales tools. This made it easier for students to buy courses. IAmT...imCorey saw 28% growth in 2022 and 50% growth in 2023. Their monthly income almost tripled in two years. The platform's flexibility helped them expand their business.

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Computer Software

CASE STUDY Mailbird

Mailbird used FastSpring’s ecommerce platform to grow their business. They needed a flexible solution to support global payments, subscriptions, and tax compliance. FastSpring provided features like ...VAT handling, subscription management, and branded checkouts. With FastSpring, Mailbird achieved 102% year-over-year revenue growth. The platform helped Mailbird scale and reach more customers worldwide.

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Consumer Electronics

CASE STUDY Steinberg

FastSpring helped Steinberg, a sound technology company, quickly recover from a sudden payment processor shutdown. Steinberg needed a fast solution to resume online sales. FastSpring onboarded Steinb...erg in just one month. The FastSpring team provided strong support throughout the process. Steinberg was able to reconnect their systems and get their online shop running again quickly.

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Health, Wellness and Fitness

CASE STUDY Lasta

Lasta used FastSpring to solve payment processing problems. Their old provider had account issues and poor support. FastSpring gave Lasta a stable and reliable platform. The merchant of record model ...helped Lasta grow fast and expand internationally. Lasta now runs their business more smoothly with FastSpring.

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Computer Software

CASE STUDY Capture One

FastSpring helped Capture One improve their online sales. Capture One used FastSpring's localized popup checkout for their photo editing software. This made it easier for customers to buy. As a resul...t, Capture One saw a 40% increase in conversion rates. The team values their partnership with FastSpring and credits it for their success.

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Computer Software

CASE STUDY DaisyDisk

DaisyDisk used FastSpring to improve their payment and ecommerce process. Their old system was error-prone and lacked key features. FastSpring gave DaisyDisk a simple, localized checkout for customer...s worldwide. FastSpring handled all transaction details, so DaisyDisk could focus on user experience. This led to more conversions and less oversight for DaisyDisk.

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What is FastSpring?

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Frequently Asked Questions(FAQ)

for FastSpring

What is FastSpring?

FastSpring is a full-service ecommerce platform that monetizes their products and services online. It is designed to help businesses manage payments, subscriptions, risks, compliance, checkout processes, billing, tax collection, and more on a centralized platform. It helps to increase revenue, boost efficiency, and eliminate complexity and risk.

It helps SaaS, software and digital content companies to manage their online stores and subscriptions and to sell globally by providing a localized experience for businesses and consumers, enabling businesses to maximize conversions, increase sales and grow business online. Organizations can accept payments via credit/debit cards, Wallets or payment gateways in compliance with Payment Card Industry Data Security Standards (PCI DSS).

FastSpring allows enterprises to customize the platform’s language according to customers' location and configure subscriptions or pricing plans with free trials, annual or monthly billing options and discounts. Additionally, it lets managers update online stores, products and prices in real-time and use the fraud monitoring and detection algorithm to block fraudulent transactions. FastSpring facilitates integration with various third-party systems such as Zapier, MailChimp and more.

What is FastSpring used for?

FastSpring is a E-Commerce Platform Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Subscription Management and Communication Management .

What are the top features of FastSpring?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of FastSpring.

Who uses FastSpring?

FastSpring is used by Computer Software, Information Technology And Services and Publishing among other industries.

What are FastSpring alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for FastSpring.

Where is FastSpring located?

FastSpring is headquartered at 801 Garden Street, Suite 201, Santa Barbara, CA 93101, US.
lightning

Peers used FastSpring for helpdesk management and subscription management

FastSpring Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.44/5 ★

Read Reviews (74)
Custom Reports

3.52/5 ★

Read Reviews (217)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.44/5 ★

Read Reviews (74)
Custom Reports

3.52/5 ★

Read Reviews (217)

Software Failure Risk Guidance

?

for FastSpring

Overall Risk Meter

Low Medium High

Top Failure Risks for FastSpring

FastSpring, Inc. News

Executive

Press Release: FastSpring Announces Payments Veteran Lindsay Walker as New Chief Customer Officer

FastSpring has appointed Lindsay Walker as its new Chief Customer Officer, strengthening its executive team to enhance customer experience and drive customer-centric initiatives.

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Product

Introducing the FastSpring + Nexus Web Shop Integration

FastSpring introduces a new integration with Nexus Web Shop, offering features like global payments, fraud prevention, and subscription management for digital sales.

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Partnership

FastSpring Announces Partnership With Nexus to Help Game Publishers Quickly Succeed With D2C

FastSpring partners with Nexus to support game publishers in the direct-to-consumer market, enhancing payment and subscription management solutions.

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News: Apple First to Be Charged With Violating EU DMA by Not Fully Allowing Steering

Apple is the first company to be charged by European Union antitrust regulators under the EU’s Digital Markets Act (DMA), an act which is intended to “comprehensively regulate the gatekeeper power of the largest digital companies.�

The post News: Apple First to Be Charged With Violating EU DMA by Not Fully Allowing Steering appeared first on FastSpring.

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FastSpring, Inc. Profile

Company Name

FastSpring, Inc.

Company Website

https://fastspring.com/

HQ Location

801 Garden Street, Suite 201, Santa Barbara, CA 93101, US

Employees

101-250

Social

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Financials

M&A