FastSpring Overview

This is a summary of the comprehensive capabilities and benefits of FastSpring based on over 2040 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

FastSpring, 2Checkout, Miva eCommerce, Shopify Plus, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if FastSpring is right for your needs? Our Cuspera AI engine can evaluate how FastSpring fits your specific business needs, industry, and context. Get your personalized assessment report today.

FastSpring supports business activities such as:

  • Helpdesk Management
  • Subscription Management
  • Communication Management
  • Products & Pricelist Management
  • Referral Management

FastSpring can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Improve Digital And Social Presence, Scale Best Practices, etc. It can help manage these activities if you use E-Mail Display Advertisement Promotions etc. for these needs. As a solution, FastSpring's capabilities include Alerts: Popups & Notifications, Dashboard, Widgets, etc.

FastSpring Computer Software Vertical is its biggest customer base.

Reviews

"...when my customer forget to attach their TAX Number/ VAT number and the support team help me to rectify all of this...." Peer review by Administrator

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well FastSpring solved their E-Commerce Platform needs. Cuspera uses 2040 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using FastSpring.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Launch New Products
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Increase Average Basket Value
  • Improve ROI
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Subscription Management , Communication Management , as the business use cases that they have been most satisfied while using FastSpring.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

3.41/5 ★

Read Reviews (30)

"...when my customer forget to attach their TAX Number/ VAT number and the support team help me to rectify all of this...."
Subscription Management

4.63/5 ★

Read Reviews (28)

"...It is also possible to track the subscriptions customers privately, by using API integration...."
Communication Management with E-Mail and Display Advertisement

4.36/5 ★

Read Reviews (21)

"...Therefore, I do not have to worry about any of the technical issues, and can concentrate on publishing books...."
sending & publishing communications

3.73/5 ★

Read Reviews (11)

"...I've never had to apologize to my customers or make a social media post lamenting the fact that I was going to lose sales for an unspecified amount of time due to server or maintenance issues...."
tracking & monitoring communications

4.64/5 ★

Read Reviews (7)

"...The platform offers optimization and conversion capabilities to track emails, banner ads, and other lead-generating campaigns...."
PEER EXPERIENCES
Helpdesk Management

3.41/5 ★

Read Reviews (30)

"...when my customer forget to attach their TAX Number/ VAT number and the support team help me to rectify all of this...." Peer review by Administrator
Subscription Management

4.63/5 ★

Read Reviews (28)

"...It is also possible to track the subscriptions customers privately, by using API integration...." Peer review by Tolga Y. ., Construction
Communication Management with E-Mail and Display Advertisement

4.36/5 ★

Read Reviews (21)

"...Therefore, I do not have to worry about any of the technical issues, and can concentrate on publishing books...." Peer review by Alex W., Legal Services
sending & publishing communications

4.36/5 ★

Read Reviews (11)

tracking & monitoring communications

4.36/5 ★

Read Reviews (7)

49+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2040 insights from peers and experts to help you assess how these FastSpring use cases fit your E-Commerce Platform needs.

Frequently Asked Questions(FAQ)

for FastSpring

What is FastSpring?

FastSpring is a full-service ecommerce platform that monetizes their products and services online. It is designed to help businesses manage payments, subscriptions, risks, compliance, checkout processes, billing, tax collection, and more on a centralized platform. It helps to increase revenue, boost efficiency, and eliminate complexity and risk.

What is FastSpring used for?

FastSpring is a E-Commerce Platform Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Subscription Management and Communication Management .

What are the top features of FastSpring?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of FastSpring.

Who uses FastSpring?

FastSpring is used by Computer Software, Information Technology And Services and Publishing among other industries.

What are FastSpring alternatives?

2Checkout, Miva ECommerce, Shopify Plus and Ecwid are popular alternatives for FastSpring.

Where is FastSpring located?

FastSpring is headquartered at 801 Garden Street, Suite 201, Santa Barbara, CA 93101, US.

Popular Business Setting

for FastSpring

Top Industries

  • Computer Software
  • Information Technology and Services
  • Publishing

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used FastSpring to Increase sales & revenue and Enhance customer relationships

Peer and Expert Opinion on Features

for FastSpring

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

2.83/5 ★

Read Reviews (53)
Dashboard

2.47/5 ★

Read Reviews (38)
Widgets

3.99/5 ★

Read Reviews (35)
Recording

3.94/5 ★

Read Reviews (27)
Personalization

4.76/5 ★

Read Reviews (26)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

2.83/5 ★

Read Reviews (53)
Dashboard

2.47/5 ★

Read Reviews (38)
Widgets

3.99/5 ★

Read Reviews (35)
Recording

3.94/5 ★

Read Reviews (27)
Personalization

4.76/5 ★

Read Reviews (26)

IT and Other Capabilities

for FastSpring

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.82/5 ★

Read Reviews (139)
Data Export

3.73/5 ★

Read Reviews (156)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.82/5 ★

Read Reviews (139)
Data Export

3.73/5 ★

Read Reviews (156)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.45/5 ★

Read Reviews (300)
Chat Support

4.42/5 ★

Read Reviews (39)
Email Support

4.29/5 ★

Read Reviews (33)
Phone Support

4.18/5 ★

Read Reviews (30)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.45/5 ★

Read Reviews (300)
Chat Support

4.42/5 ★

Read Reviews (39)
Email Support

4.29/5 ★

Read Reviews (33)
Phone Support

4.18/5 ★

Read Reviews (30)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.44/5 ★

Read Reviews (74)
Custom Reports

3.52/5 ★

Read Reviews (217)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.44/5 ★

Read Reviews (74)
Custom Reports

3.52/5 ★

Read Reviews (217)

Software Failure Risk Guidance

?

for FastSpring

Overall Risk Meter

Low Medium High

Top Failure Risks for FastSpring

Vendor Profile Details

Company Name

FastSpring

Company Website

https://fastspring.com/

HQ Location

801 Garden Street, Suite 201, Santa Barbara, CA 93101, US

Employees

101-250

Social

Financials

M&A