Riva: Riva unifies, governs, and distributes customer information, creating a trusted view of relationships. It integrates the revenue and communication stacks seamlessly for organizations.
Tonkean: Tonkean offers AI-powered business process automation with a 100% no-code platform. Internal processes are transformed, ensuring compliance, reducing costs, and increasing adoption.
Introducing Riva and Tonkean
Riva, Tonkean, RevenueGrid Inbox, Salesforce Engage, etc., belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Riva covers Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.
Tonkean focuses on Workflow Management, Engagement Management, Training & Onboarding, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Riva and Tonkean: Best activities based on customer satisfaction
Riva in Action: Unique Activities
What solutions does Riva provide for Engagement Management?
"...Riva s data harmonization solution provides a clear view of client engagement and employee interactions...." Case Study KLAFS
How can Riva enhance your Collaboration process?
"...This has increased internal collaboration...." Peer review by Tara O., Construction
What solutions does Riva provide for Helpdesk Management?
"...Should we need a price quote, answers to technical questions, or a solution proposal to varying customization requests from our prospects or customers, Riva is always there to help and support us the best way to convince a prospect or to satisfy an existing customer...." Peer review by Laura Bertinato, Sales Consultant, OpenSymbol
What Are the key features of Riva for Communication Management?
"...Riva allows us to integrate a legacy CRM with G Suite for Business, providing access to G Suite's fluid and consistent desktop and mobile email platform while enabling a high level of communication management and organizational knowledge retention...." Peer review by Colin M
Tonkean in Action: Unique Activities
What solutions does Tonkean provide for Workflow Management?
"...For business operations teams in modern enterprises (SalesOps, Marketing Ops, Customer Ops, IT Ops, FinOps, People Ops, etc.), Tonkean is the workflow automation & management platform that connects systems, automates work, and coordinates people, allowing teams to focus on what matters...." Peer review from Tonkean
What benefits does Tonkean offer for Training & Onboarding?
"...This frenzied hiring activity, and all the onboarding, legal, logistical, research, and recruiting work that goes along with it, is placing an unusual amount of strain on HR teams...." In the Future, HR Will Be Automated, Adaptive, and Way More Valued. Here s Why.
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Increase sales & revenue
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Increase customer life time value
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Improve efficiency
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Enter new markets internationally or locally
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Grow market share
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Improve brand engagement
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Improve internal communications
- See 7 more
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Increase sales & revenue
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Establish thought leadership
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Acquire customers
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Improve internal communications
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Improve consistency
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Scale best practices
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Improve ROI
- See 4 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Riva | Tonkean | |
|---|---|---|
| Peer score | 4.4 | 4.2 |
| Peer insights | 942 | 420 |
| Top industries |
Banking 30.0%
Financial Services 21.0%
Consumer Services 14.0%
|
Computer Software 29.0%
Information Technology And Services 29.0%
Automotive 11.0%
|
| SMB and Mid-Market | 62.0% | 91.0% |
| Enterprise | 38.0% | 9.0% |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Riva news
Releases: Osaibi-RivaEngine/configuration-manager
Osaibi-RivaEngine released a new version of the configuration-manager tool on GitHub. This update enhances configuration management for software deployments, supporting automation and streamlined workflows. The release targets developers and DevOps teams seeking efficient configuration handling in enterprise environments.
Latest Tonkean news
Coupa & Tonkean: Making Supply Chains More Efficient With AI
Coupa has acquired Tonkean to enhance its supply chain efficiency with AI-driven orchestration. This acquisition integrates Tonkean's no-code process builder and native connectors into Coupa's platform, enabling advanced orchestration and unified integrations. The move aims to automate workflows, reduce cycle times, and provide a seamless connection for buyers and suppliers, enhancing Coupa's agentic trade network.
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Other products peers often evaluate alongside these two. Compare each alternative with either product.
