Sprinklr Marketing Overview

This is a summary of the comprehensive capabilities and benefits of Sprinklr Marketing based on over 428 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Sprinklr Marketing, Firebase, Wordstream, Salesforce Marketing Cloud, Bitly, etc., all belong to a category of solutions that help Search and Social Advertising. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Sprinklr Marketing is right for your needs? Our Cuspera AI engine can evaluate how Sprinklr Marketing fits your specific business needs, industry, and context. Get your personalized assessment report today.

Sprinklr Marketing supports business activities such as:

  • Advertisement
  • Content Management
  • Social Media Management
  • Engaging And Following Up
  • Communication Management

Sprinklr Marketing can help you with many business goals, such as Improve ROI, Improve Efficiency, Enhance Customer Relationships, Acquire Customers, Build Brand Awareness, etc. It can help manage these activities if you use Social Media and LinkedIn for these needs. As a solution, Sprinklr Marketing's capabilities include Dashboard, and Personalization.

Sprinklr Marketing was founded in 2009. Computer Software Vertical is its biggest customer base.

Reviews

"Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus with...out it. " - Asher Yiftachel

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Sprinklr Marketing solved their Search and Social Advertising needs. Cuspera uses 428 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Search and Social Advertising needs.

Business Priorities

Improve ROI and Improve Efficiency are the most popular business priorities peers achieved using Sprinklr Marketing.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Advertisement , Content Management , Social Media Management , as the business use cases that they have been most satisfied while using Sprinklr Marketing.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Advertisement with Social Media

4.71/5

Read Reviews (55)

"...Sprinklr Modern Advertising is being used across the organization by multiple social media practitioners...."
Content Management with Social Media

4.41/5

Read Reviews (27)

"...2022 Gartner Magic Quadrant for Content Marketing Platforms. ..." Case Study Solvay
content sharing

4.16/5

Read Reviews (2)

"...Thanks to Sprinkr we can now share content amongst our large team with ease with consistent tagging and reporting...."
content tracking

3.88/5

Read Reviews (2)

"...Ability to track individual content component performance...."
content publishing

3.42/5

Read Reviews (1)

"...Needing to use several social channels and keep content posts fresh and on schedule...."
content curation

3.42/5

Read Reviews (1)

"...Sourcing content that's curated...."
Social Media Management with Social Media

4.30/5

Read Reviews (20)

"...It is very easy to see and manage across all social platforms...."
engaging on social media

4.14/5

Read Reviews (4)

"...Forrester evaluated the top Sales Social Engagement Solutions... ..."
social media analytics

4.16/5

Read Reviews (2)

"...Report integration with social listening, channel updates and paid advertising...."
monitoring social media

4.16/5

Read Reviews (2)

"...I like to be able to track all the social networking platforms of my company through a simple interface...."
managing social media account

2.50/5

Read Reviews (2)

"...The ability to manage and monitor several social network accounts...."
scheduling post to social media

3.88/5

Read Reviews (2)

"...Love the features of planning out your social posts...."
PEER EXPERIENCES
Advertisement with Social Media

4.71/5

Read Reviews (55)

"...Sprinklr Modern Advertising is being used across the organization by multiple social media practitioners...." Peer review by Analyst in Social Media
Content Management with Social Media

4.41/5

Read Reviews (27)

"...2022 Gartner Magic Quadrant for Content Marketing Platforms. ..." Case Study Solvay
content sharing

4.41/5

Read Reviews (2)

content tracking

4.41/5

Read Reviews (2)

content publishing

4.41/5

Read Reviews (1)

content curation

4.41/5

Read Reviews (1)

Social Media Management with Social Media

4.30/5

Read Reviews (20)

"...It is very easy to see and manage across all social platforms...." Peer review by Ashley C
engaging on social media

4.30/5

Read Reviews (4)

social media analytics

4.30/5

Read Reviews (2)

monitoring social media

4.30/5

Read Reviews (2)

managing social media account

4.30/5

Read Reviews (2)

scheduling post to social media

4.30/5

Read Reviews (2)

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 428 insights from peers and experts to help you assess how these Sprinklr Marketing use cases fit your Search and Social Advertising needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Asher Yiftachel

Head of Paid Acquisition, Software Technology

WalkMe

Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it. Testimonial By Asher Yiftachel

Lori Seaman

Director of Social Media and Digital Marketing for the CoE

AAA

When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel data with Sprinklr data, customize their environment,... and customize their reports — all things we couldn’t do with past solutions.

Testimonial By Lori Seaman

Manolo Winkler

Head of Global Social Media

Acer

We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us.

Testimonial By Manolo Winkler
CUSTOMERS TESTIMONIALS

Asher Yiftachel

Head of Paid Acquisition, Software Technology

WalkMe

Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it. Testimonial By Asher Yiftachel

Lori Seaman

Director of Social Media and Digital Marketing for the CoE

AAA

When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel data with Sprinklr data, customize their environment,... and customize their reports — all things we couldn’t do with past solutions.

Testimonial By Lori Seaman

Manolo Winkler

Head of Global Social Media

Acer

We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us.

Testimonial By Manolo Winkler

Case Studies

COMPANY CASE STUDIES
Case Study Denver International Airport

Learn how DEN partnered with Sprinklr to transform its quality, quantity, and speed of customer engagement

Read More
Case Study TSB Bank

Learn how TSB implemented Sprinklr's unified platform to support its growth strategy, further elevating

Read More
Case Study AAA

Using Sprinklr’s integrated platform, the AAA affiliate dramatically reduced the amount of time and money sent

Read More

Based on peer insights

Cuspera recommends Sprinklr Marketing for

Use Cases Advertisement , Content Management , Social Media Management
Medium Social Media, LinkedIn
Features Dashboard, Personalization
Business Priorities Improve ROI, Improve Efficiency, Enhance Customer Relationships
Industries Computer Software, Manufacturing, Internet

Popular Business Setting

for Sprinklr Marketing

Top Industries

  • Computer Software
  • Manufacturing
  • Internet

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

Peers used Sprinklr Marketing to Improve ROI and Improve efficiency

Peer and Expert Opinion on Features

for Sprinklr Marketing

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.97/5

Read Reviews (24)
Personalization

4.18/5

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Dashboard

3.97/5

Read Reviews (24)
Personalization

4.18/5

Read Reviews (10)

IT and Other Capabilities

for Sprinklr Marketing

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.19/5

Read Reviews (36)
Data Export

3.82/5

Read Reviews (25)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.19/5

Read Reviews (36)
Data Export

3.82/5

Read Reviews (25)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.27/5

Read Reviews (18)
Email Support

2.50/5

Read Reviews (2)
Chat Support

2.50/5

Read Reviews (2)
Phone Support

2.50/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.27/5

Read Reviews (18)
Email Support

2.50/5

Read Reviews (2)
Chat Support

2.50/5

Read Reviews (2)
Phone Support

2.50/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.21/5

Read Reviews (4)
Analytics

4.69/5

Read Reviews (25)
Custom Reports

4.39/5

Read Reviews (67)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.21/5

Read Reviews (4)
Analytics

4.69/5

Read Reviews (25)
Custom Reports

4.39/5

Read Reviews (67)

Software Failure Risk Guidance

?

for Sprinklr Marketing

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Marketing

Vendor Profile Details

Company Name

Sprinklr

Company Website

https://www.sprinklr.com/

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Financials

PRIVATE