Customer stories

Product Business Settings

Sprinklr Marketing is popular in Computer Software, Manufacturing, and Internet industries and is widely used by Large Enterprise, Enterprise, and Small Business.

Integrations

Digital Signature
Sales Enablement
Team Collaboration

Sprinklr Marketing Product Overview

Sprinklr Marketing streamlines organic and paid campaign orchestration across 30+ channels. It offers a unified AI-powered platform to make marketing easy.

How satisfied the customers are with Sprinklr Marketing use-cases

Reviews

"The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform f...or customer experience management.”" - Ravi Mitra
"We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights th...at are otherwise hard to unpack." - Sneha Jain

Sprinklr Marketing Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Sprinklr Marketing testimonial

Ravi Mitra

Social Media Manager

TSB Bank
The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra
Sprinklr Marketing testimonial

Sneha Jain

Global Social Data Intelligence Manager

McDonald’s
We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack. Testimonial By Sneha Jain
Sprinklr Marketing testimonial

Kristin Puckett

Senior Director of Social Media Strategy and Brand

Brookdale Senior Living
Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category. Testimonial By Kristin Puckett
CUSTOMERS TESTIMONIALS
Sprinklr Marketing testimonial

Ravi Mitra

Social Media Manager

TSB Bank
The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra
Sprinklr Marketing testimonial

Sneha Jain

Global Social Data Intelligence Manager

McDonald’s
We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack. Testimonial By Sneha Jain
Sprinklr Marketing testimonial

Kristin Puckett

Senior Director of Social Media Strategy and Brand

Brookdale Senior Living
Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category. Testimonial By Kristin Puckett
 

Aramex partners with Sprinklr to elevate customer experience

Aramex has expanded its partnership with Sprinklr to enhance digital customer experience across 65+ countries. Aramex will leverage Sprinklrs Unified-CXM platform, including Case Management, Sprinklr... Voice, and Conversational AI, to deliver AI-driven, scalable customer interactions. The collaboration builds on Aramexs use of Sprinklr Service since 2022, integrating automation and WhatsApp for improved last-mile delivery and 24/7 customer support.

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3M - Manufacturing

3M used Sprinklr Social to improve its social media strategy. The company faced slow response times and inconsistent social media moderation across regions. Sprinklr provided a scalable, AI-powered s...olution that unified customer care and brand engagement. 3M achieved a 90% reduction in case response time and a 75% reduction in SLA. Customer satisfaction and brand engagement increased worldwide.

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Vodafone Germany - Telecommunications

Vodafone Germany wanted to make its social advertising team faster and more efficient. They used Sprinklr's Social Advertising with AI tools like Auto Boost and Smart Bidding. The team automated many... tasks and saved a lot of time. They created over 1,200 ads and saved 34 workdays with Auto Boost. The solution helped them boost engagement and improve return on ad spend.

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IKEA - Retail

IKEA wanted to better understand what people say about their brand online. They needed a way to watch social media and news all the time and share what they learned with their teams. IKEA used Sprink...lr’s platform to get real-time insights and alerts about their brand. The solution helped them spot trends and possible problems early. Now, IKEA can see how their brand is doing around the world and share clear reports with their teams.

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Uber - Transportation/trucking/railroad

Uber wanted to improve customer service as it grew worldwide. The company used Sprinklr to manage brand content and respond to customer needs faster. Uber added more team members and used Sprinklr AI... to handle many customer messages. With Sprinklr Service, over 1,000 agents now help customers quickly. Uber saw a 33% reduction in first response time, an 8% improvement in case response SLA, and 89 seconds less in average case handling time.

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Standard Chartered Bank - Banking

Standard Chartered Bank wanted to make online banking easier and faster for its customers. The bank needed to monitor conversations across all channels and understand customer needs better. They used... Sprinklr’s unified platform to track interactions, listen on social channels, and analyze customer data. In four years, they handled one million customer engagements. Social care interactions grew by 10% year over year. 90% of first responses happened within 10 minutes.

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Modern Marketing and Advertising

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lightning

Peers used Sprinklr Marketing for advertisement and content management

Sprinklr Marketing Competitors

Sprinklr Marketing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (4)
Analytics

4.69/5 ★

Read Reviews (25)
Custom Reports

4.39/5 ★

Read Reviews (67)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (4)
Analytics

4.69/5 ★

Read Reviews (25)
Custom Reports

4.39/5 ★

Read Reviews (67)

Sprinklr Marketing Integrations

Sprinklr Marketing integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.19/5 ★

Read Reviews (36)
Data Export

3.82/5 ★

Read Reviews (25)

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tonkean

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Sprinklr Marketing

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Marketing

Sprinklr Inc. News

Executive
 

Sprinklr, Inc Appoints Michele M. Meyers as Chief Accounting Officer and Principal ...

Sprinklr appointed Michele M. Meyers as Chief Accounting Officer and Principal Accounting Officer, effective January 5, 2026. Meyers, previously at Coursera, brings extensive experience in accounting and finance. She will receive a base salary of $380,000, a signing bonus, and stock units. Her role includes overseeing Sprinklr's accounting functions.

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Executive
 

Sprinklr appoints Michele Meyers as new chief accounting officer - Investing.com Canada

Sprinklr has appointed Michele Meyers as its new Chief Accounting Officer, effective January 5, 2026. Meyers, with over 20 years of experience, will oversee accounting operations and report to CFO Anthony Coletta. Previously, she held leadership roles at Coursera and Black Knight, guiding significant financial transformations.

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Awards
 

Sprinklr Wins ADWEEK Tech Stack Award for Best Social Media Marketing Platform - Business Wire

Sprinklr received the ADWEEK Tech Stack Award for Best Social Media Marketing Platform, recognizing its excellence in social media marketing solutions.

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Financial
 

Sprinklr (NYSE:CXM) Reports Strong Q3 CY2025 - Yahoo Finance

Sprinklr reported strong Q3 CY2025 results, with revenue of $219.1 million, a 9.2% year-on-year increase, exceeding analyst expectations by 4.5%. The company also raised its full-year EPS guidance, reflecting improved customer engagement. Despite a high customer acquisition cost, Sprinklr's revenue guidance for the next quarter is optimistic, suggesting continued growth momentum.

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Sprinklr Inc. Profile

Company Name

Sprinklr Inc.

Company Website

//sprinklr.com

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE