RingCentral Video and Loom, An In-Depth Comparison 2026

Comparison Summary

RingCentral Video: RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Loom: Loom, a free screen recorder for Mac and PC, offers advanced video editing and storage. Trusted by over 21 million users, it enables easy sharing via Loom.com.

This comparison report of RingCentral Video vs. Loom is based on a specific set of business needs and context. The comparison uses 4211 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing RingCentral Video and Loom

RingCentral Video, TeamViewer Meeting, NTT Cloud UC (formerly Arkadin Anywhere), etc., belong to a category of solutions that help Webinar and Conferencing, whereas Loom, Wipster, Kaltura Video Portal, etc., belong to a category of solutions that help Video Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

RingCentral Video covers Collaboration with Video, Communication Management, Content Management, Sales Document Management, etc.

Loom focuses on Collaboration with Video, Training & Onboarding with Video, Content Management with Video, Social Media Management with Video, etc.

"With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without ...a global, cloud phone solution. Fortunately, we have RingCentral. " - Rommel Ragasa

"Loom enables us to maximize our impact as a distributed company by helping us collaborate and share ideas. " - Andrew Reynolds

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

RingCentral Video and Loom: Best activities based on customer satisfaction


RingCentral Video in Action: Unique Activities

What benefits does RingCentral Video offer for Collaboration?
RingCentral Video Collaboration facilitates team communication and collaboration through video conferencing, integrated within a unified workspace. This platform provides integrated task management, file sharing, and calendar features, enabling efficient project management. One limitation is the absence of screen sharing capabilities.
"...Chats continue throughout the week for follow up action items, keeping it out of email and in one collaborative space!!..." Peer review by User
What benefits does RingCentral Video offer for Communication Management?
The platform enables users to communicate and collaborate effectively by facilitating instant messaging, group chats, and file sharing. It integrates with various business applications to streamline workflows and centralize communication. The platform experiences occasional delays in delivering messages and sometimes sends messages to the wrong recipients.
"...Before using Glip, it was difficult to send messages and communicate across the company...." Peer review by Vincent H, Residential Solar Consultant
How can RingCentral Video optimize your Engagement Management Workflow?
RingCentral Video Engagement Management capabilities facilitate communication, collaboration, and task management among employees. The platform allows for the creation of groups, the sharing of documents, and the setting of reminders. However, the platform's user interface may not be visually appealing to all users.
"...I highly recommend Glip for being a wonderful instant messaging tool that allows me to maintain a direct and faster communication with my team, being Glip an instant messaging platform participants can contribute ideas in real time to share files, reports, create events and give them a better follow-up thus improving my work...." Peer review by Vanessa W, Account Assistant, Automotive

Loom in Action: Unique Activities

How can Loom enhance your Training & Onboarding process?
Loom can be used to create training and onboarding videos for a variety of purposes. The platform enables users to record their screen and webcam, making it a valuable tool for training new employees, onboarding clients, and providing feedback. Although Loom has many features, it does not offer real-time interaction or live collaboration.
"...I've used it for customer onboarding and partner training...." Peer review by Herman D., Network Vice President of Texas, Legal Services
How does Loom address your Content Management Challenges?
Loom enables users to create and share videos quickly and easily. Users can share videos privately or publicly. Loom provides a free version with a limited number of videos.
"...Rather than firing up another screen recording tool, recording your video, then downloading the file and uploading it to Youtube THEN sharing that link (my old workflow)..." Peer review by Ben Marcoux Roofing Lead Generation Expert, Lead Generation Expert, BMX Marketing, LLC
What benefits does Loom offer for Social Media Management?
Loom allows users to record and share videos for various purposes. nThese videos can be used to respond to emails, provide customer support, and create engaging social media content. nUsers can track video views and share videos across multiple platforms.
"...Whether you want to help out a customer, embed a video tutorial on your website or YouTube channel, share videos for social media, or want to record a detailed video response to an email, Loom is there to help you out with all your business problems. ..." Top 10 Highly Advanced Screen Recording Software in 2020

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


content publishing


engagement management

engaging and following up


sales document management

contract management


workflow management


calendar management


conference call management


sales call management

meeting management


training & onboarding


contact list management


helpdesk management


social media management

social media analytics




business development



campaign management


sales review & feedback




category management



customer feedback management


products & pricelist management


knowledge management






conversion management



Top Goals

Goals Achieved

  • Improve internal communications

  • Improve efficiency

  • Improve digital and social presence

  • Acquire customers

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • See 8 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Establish thought leadership

  • Improve digital and social presence

  • Improve efficiency

  • Grow market share

  • Launch new products

  • Scale best practices

  • Improve brand engagement

  • Enter new markets internationally or locally

  • See 11 more

Business Setting

RingCentral Video Loom
Peer score 4.4 4.7
Peer insights 1608 2603
Top industries
Hospital & Health Care 25.0%
Marketing And Advertising 13.0%
Consumer Services 10.0%
Computer Software 37.0%
Internet 31.0%
Education 13.0%
SMB and Mid-Market 68.0% 74.0%
Enterprise 32.0% 26.0%

Integrations

Ecosystem partners each product commonly connects with.

News

Latest RingCentral Video news

How RingCentral builds AI-native work from engineering to ops

RingCentral is leveraging AI tools like ChatGPT Work and Codex to accelerate product development and operational intelligence. The company has implemented an AI-Native Challenge to foster AI fluency among employees, leading to faster development cycles and enhanced product features. This initiative has transformed both engineering and non-engineering functions, such as the PMO, by integrating AI into workflows for improved efficiency and project management.

11/08/2026 - source

Latest Loom news

Atlassian buys Loom video messaging provider for $1.5bn

Atlassian has acquired video messaging platform Loom for $1.5 billion to enhance its collaboration tools, integrating Loom's capabilities with Jira and Confluence to support hybrid work environments.

14/04/2026 - source