cuspera logo CUSPERA

Compare ReviewTrackers vs AppFollow

Comparison Summary

For ReviewTrackers vs AppFollow comparison, Our AI algorithm looked at 2811 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ReviewTrackers and AppFollow to solve their respective business needs.

Pros and cons of ReviewTrackers and AppFollow

ReviewTrackers is more suited to businesses that require Rating And Review Management and Customer Feedback Management where as AppFollow is focused towards Rating And Review Management with Offline and Helpdesk Management with Chat .

logo ReviewTrackers

Focus area

Software Failure Risk

  • medium

logo AppFollow

Focus area

AppFollow is better than ReviewTrackers for

Software Failure Risk

  • low

About

ReviewTrackers | Measure the Customer Experience

Boost your app growth | AppFollow

Age

2012

Financials

SERIES B

SEED

Business Need

Total Processes
(we found evidences for)

52

45

Total Goals
(we found evidences for)

8

9

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring customer satisfaction

measuring net promoter score


reputation management


social media management

social media analytics

engaging on social media

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


sales review & feedback


workflow management


generation of new leads


loyalty management

customise loyalty program


helpdesk management


contact list management



competitive intelligence




sales document management

contract management


campaign management


social media marketing


lifetime value management



products & pricelist management



follower management


training & onboarding


international marketing







personalized marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • See 5 more
  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Launch new products

  • See 6 more

Top Channels

Channels Used

  • offline

  • point of sale

  • mobile

  • chat

  • e-mail

  • games

  • Slack

  • user generated content

  • blogs

  • mobile app

  • review sites

  • Amazon

  • social media

  • promotions

  • website

  • trade shows

  • Facebook

  • events

  • See 15 more
  • offline

  • point of sale

  • mobile

  • chat

  • e-mail

  • games

  • Slack

  • user generated content

  • blogs

  • mobile app

  • review sites

  • Amazon

  • social media

  • promotions

  • website

  • trade shows

  • Facebook

  • events

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting