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QuestionPro Survey vs GetFeedback: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for QuestionPro Survey low Failure Risk for GetFeedback low
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Comparison Summary

This comparison report of QuestionPro Survey vs. GetFeedback is based on a specific set of business needs and context. The comparison uses 7850 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and GetFeedback

QuestionPro Survey, GetFeedback, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

GetFeedback focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Training & Onboarding, Campaign Management with E-Mail, etc.

"It really has been a pleasure working with your team so far, we came from SurveyMonkey and were delighted that the QuestionPro team offered greater flexibility and customer support. You guys have been phenomenal and your responsiveness in the produc...t and your flexibility working with Tibco, I think I can speak for my entire team in saying we love your product and we love what's coming down. " - Nick Jesteadt

"GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business. " - Dan Darcy

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than GetFeedback for

Software Failure Risk

  • low

logo GetFeedback

Focus area

GetFeedback is better than QuestionPro Survey for

Software Failure Risk

  • low

About

Free Online Community Software Platform | QuestionPro

Feedback Management Tool to Collect, Integrate, Visualize CX data

Age

2002

1999

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

63

Total Goals
(we found evidences for)

4

15

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (783)

Read Reviews (542)

measuring net promoter score

Read Reviews (191)

Read Reviews (172)

measuring customer satisfaction

Read Reviews (127)

Read Reviews (108)

market research

Read Reviews (149)

Read Reviews (0)

engagement management

Read Reviews (89)

Read Reviews (142)

engaging and following up

Read Reviews (76)

Read Reviews (105)

rating and review management

Read Reviews (49)

Read Reviews (7)

competitive intelligence

Read Reviews (31)

Read Reviews (3)

social media management

Read Reviews (25)

Read Reviews (26)

social media analytics

Read Reviews (16)

Read Reviews (25)

customer case management

Read Reviews (19)

Read Reviews (3)

communication management

Read Reviews (10)

Read Reviews (20)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (1)

sending & publishing communications

Read Reviews (1)

Read Reviews (18)

contact list management

Read Reviews (8)

Read Reviews (6)

segmentation and targeting

Read Reviews (4)

Read Reviews (0)

campaign management

Read Reviews (3)

Read Reviews (29)

sales call management

Read Reviews (1)

Read Reviews (5)

training & onboarding

Read Reviews (0)

Read Reviews (29)

workflow management

Read Reviews (0)

Read Reviews (26)

customise loyalty program

Read Reviews (0)

Read Reviews (17)

loyalty management

Read Reviews (0)

Read Reviews (18)

customise loyalty program

Read Reviews (0)

Read Reviews (17)

helpdesk management

Read Reviews (0)

Read Reviews (14)

lifetime value management

Read Reviews (0)

Read Reviews (11)

content publishing

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (10)

content publishing

Read Reviews (0)

Read Reviews (2)

generation of new leads

Read Reviews (0)

Read Reviews (8)

knowledge management

Read Reviews (0)

Read Reviews (8)

sales review & feedback

Read Reviews (0)

Read Reviews (6)

contract management

Read Reviews (0)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (5)

contract management

Read Reviews (0)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve consistency

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • See 12 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • mobile

  • chat

  • offline

  • point of sale

  • website

  • social media

  • text SMS

  • video

  • review sites

  • Slack

  • Amazon

  • Twitter

  • Yelp

  • mobile app

  • See 16 more

  • promotions

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • mobile

  • chat

  • offline

  • point of sale

  • website

  • social media

  • text SMS

  • video

  • review sites

  • Slack

  • Amazon

  • Twitter

  • Yelp

  • mobile app

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting