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Compare Pipedrive vs Microsoft Dynamics 365 for Sales

Comparison Summary

For Pipedrive vs Microsoft Dynamics 365 for Sales comparison, Our AI algorithm looked at 24354 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Pipedrive and Microsoft Dynamics 365 for Sales to solve their respective business needs.

Pros and cons of Pipedrive and Microsoft Dynamics 365 for Sales

Pipedrive is more suited to businesses that require Engagement Management with E-Mail and Lead Tracking where as Microsoft Dynamics 365 for Sales is focused towards Engagement Management and Contact List Management .

Both Pipedrive and Microsoft Dynamics 365 for Sales are CRM software, peers recommend Pipedrive for promotion management and discount management where as Microsoft Dynamics 365 for Sales is more known for contact list management and engagement management .

logo Pipedrive

Focus area

Pipedrive is better than Microsoft Dynamics 365 for Sales for

Software Failure Risk

  • medium

logo Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than Pipedrive for

Software Failure Risk

  • low

About

Sales CRM & Pipeline Management Software

Sales Force Automation | Microsoft Dynamics 365

Age

2010

1975

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

128

97

Total Goals
(we found evidences for)

20

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


sales document management

proposal & quote management

contract management



contact list management

creating contact list


generation of new leads






sales call management

meeting management



training & onboarding



promotion management


discount management



business development


campaign management

campaign analytics

campaign monitoring


relationship management


conversion management


social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media


follower management


lead qualification

lead qualification: demographic

lead qualification: technographic

lead qualification: firmographic



opportunity management


products & pricelist management






customer feedback management

measuring customer satisfaction






content management


performance management



sales review & feedback


lifetime value management



revenue cycle management


loyalty management

identify target customers

customise loyalty program


rating and review management


knowledge management




calendar management



segmentation and targeting


competitive intelligence


touchpoint management


channel management





motivation management


international marketing


social media marketing



community building


conference call management


trade show marketing


outbound marketing


referral management




payment management



subscription management


sales commission management



community marketing


advocacy management


billing and invoice management


customer case management



sales quota management



license management



create learning path


courses & assessment

create learning path



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve efficiency

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Build brand awareness

  • Shorten ramp up time

  • Grow market share

  • Improve brand engagement

  • Launch new products

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve navigation

  • Increase average basket value

  • Increase customer life time value

  • Improve digital and social presence

  • See 17 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve stakeholder relations

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Manage risk

  • Enter new markets internationally or locally

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting