OpenText Hightail vs. Cisco Spark: Comparing Best Collaboration and Productivity Solutions 2026

Overview: OpenText Hightail and Cisco Spark as Collaboration and Productivity Category solutions.

OpenText Hightail: Hightail offers secure file sharing and creative collaboration. Large files can be sent, visual assets previewed, and feedback collected efficiently.

Cisco Spark: Cisco Spark is a cloud-based collaboration suite for teams to create, meet, message, call, whiteboard, and share. It enhances teamwork continuously before, during, and after meetings.

This comparison report of OpenText Hightail vs. Cisco Spark is based on a specific set of business needs and context. The comparison uses 3606 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText Hightail and Cisco Spark

OpenText Hightail, Cisco Spark, Dropbox Professional, OX App Suite, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText Hightail covers Collaboration, Content Management, Communication Management with E-Mail, Sales Document Management, etc.

Cisco Spark focuses on Collaboration with Offline, Conference Call Management with Offline, Engagement Management, Content Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

OpenText Hightail and Cisco Spark: Best activities based on customer satisfaction


OpenText Hightail in Action: Unique Activities

Why is OpenText Hightail the best choice for Collaboration?
OpenText Hightail offers cloud-based collaboration software for creative content reviews and approvals. It facilitates project collaboration, feedback sharing, and file editing. The software is intuitive and supports both internal and external collaboration. However, some users perceive the platform's collaboration capabilities as limited compared to other options.
"...I use Hightail to pass files back and forth across the world with collaborators...." Peer review by Troy Lund
How can OpenText Hightail enhance your Content Management process?
Hightail offers a cloud-based platform for teams to share, review, and approve content, facilitating streamlined creative workflows. This platform supports sharing large files, including images and documents, with convenient options for both internal and external collaboration. However, shared links expire quickly, limiting the usefulness of this feature for some use cases.
"...Easy document sharing for large files for people who are not on office network shared drives...." Peer review by Alicia F., Hospital & Health Care
How does OpenText Hightail facilitate Communication Management?
Hightail facilitates communication management by enabling the transmission of large files, including those exceeding email attachment limits. It tracks delivery and download activity for individual documents and offers identity verification for secure file access. The platform lacks direct integration with email programs, requiring users to send separate notifications regarding file access.
"...Likewise, you are able to send professional looking emails with links for your clients to download large files you send to them. . ...." Peer review by Sheila Z., Graphic Design, Design
How does OpenText Hightail facilitate Sales Document Management?
Hightail facilitates the sharing of large documents electronically with ease. It offers features including digital signatures for documents, enabling users to read, sign, and return documents within the platform. A limitation of the platform is that the app may crash at times during the signature process.
"...I must also be able to set boundaries and security settings for shared documents...." Peer review by Frank L, Programmer

Cisco Spark in Action: Unique Activities

What benefits does Cisco Spark offer for Conference Call Management?
Cisco Spark supports screen sharing and web conferencing features. Users can utilize it for connecting through conference calls. The software has limitations in configuring audio for video calls and conference calls.
"...We also use it for some web conference features and screen share...." Peer review by User in Entertainment, Entertainment
Why is Cisco Spark the best choice for Engagement Management?
Cisco Spark Engagement Management provides a platform for users to collaborate through messaging, file sharing, and video calls. The platform supports meeting agendas, note-taking, and follow-up task creation. Cisco Spark Engagement Management also emphasizes security and user-friendliness through a comprehensive, interactive interface.
"...The Spark app allows colleagues to send messages to individuals or groups, share files, and engage in video calls all while on the go or at your desk. ...." Peer review by Christian B., Associate Director, Education

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction



content publishing


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

contract management

proposal & quote management



rating and review management


workflow management


engagement management

engaging and following up


sales review & feedback


contact list management


training & onboarding


customer feedback management


helpdesk management




campaign management



generation of new leads


performance management


lead qualification

lead qualification: technographic


conference call management


meeting management


sales call management

meeting management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • Improve consistency

  • See 5 more
  • Improve internal communications

Business Setting

OpenText Hightail peer evidence is 71% SMB and Mid-Market. Cisco Spark peer evidence is 51% Enterprise.

OpenText Hightail Cisco Spark
Peer score 4.3 4.0
Peer insights 3194 412
Top industries
Marketing And Advertising 18.0%
Legal Services 7.0%
Entertainment 7.0%
Information Technology And Services 34.0%
Hospital & Health Care 8.0%
Legal Services 7.0%
SMB and Mid-Market 71.0% 49.0%
Enterprise 29.0% 51.0%

News

Latest OpenText Hightail news

Cohere and OpenText partner on Canadian agentic AI stack for enterprises

Cohere and OpenText are collaborating to develop an agentic AI solution for enterprises, targeting highly regulated industries and government sectors. The partnership aims to integrate Cohere's AI platform with OpenText's data layer, enabling sophisticated AI agent deployment for complex task automation. The solution is set to be available next year for OpenText's 120,000 enterprise clients.

17/09/2026 - source

Latest Cisco Spark news

The old new thing: Cisco and retro tech are back and forming the AI buildouts backbone

Cisco is experiencing renewed relevance as its networking hardware, including routers and switches, becomes integral to AI infrastructure and data center connectivity. The company's shift to support cloud providers and invest in optical technologies has positioned it as a key player in the AI buildout, supplementing its core business growth.

18/09/2026 - source