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Odoo CRM vs Zoho CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Odoo CRM vs. Zoho CRM is based on a specific set of business needs and context. The comparison uses 25935 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Odoo CRM and Zoho CRM

Odoo CRM, Zoho CRM, Vtiger all-in-one CRM, Sugar CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Odoo CRM covers Sales Document Management, Helpdesk Management with Phone Calls, Workflow Management, Training & Onboarding, etc.

Zoho CRM focuses on Engagement Management, Contact List Management with E-Mail, Lead Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Odoo CRM

Focus area

Odoo CRM is better than Zoho CRM for

Software Failure Risk

  • medium

logo Zoho CRM

Focus area

Zoho CRM is better than Odoo CRM for

Software Failure Risk

  • medium

About

Odoo CRM | Track leads, close opportunities and get accurate forecasts.

Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are

Age

2005

1996

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

97

130

Total Goals
(we found evidences for)

13

19

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management




training & onboarding


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up





products & pricelist management


contact list management


billing and invoice management



customer feedback management

measuring customer satisfaction


knowledge management


sales call management

meeting management


campaign management

campaign monitoring


relationship management


social media management

social media analytics

engaging on social media



community building



competitive intelligence


content management


promotion management


advocacy management


business development


calendar management


generation of new leads


loyalty management

identify target customers

customise loyalty program


conversion management



opportunity management




lead qualification

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


segmentation and targeting


rating and review management




performance management


payment management



pipeline management


distribution management






sales review & feedback


lifetime value management






discount management


trade show marketing






revenue cycle management




personalized marketing


touchpoint management


channel management


subscription management


follower management


social media marketing



customer case management


conference call management


sales commission management


relationship marketing





database marketing



create learning path


courses & assessment

create learning path




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve internal communications

  • Increase average basket value

  • Launch new products

  • Improve brand engagement

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve consistency

  • Build brand awareness

  • Improve brand engagement

  • Shorten ramp up time

  • Improve visibility

  • Establish thought leadership

  • Increase customer life time value

  • See 16 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • mobile

  • offline

  • chat

  • website

  • mobile app

  • point of sale

  • LinkedIn

  • Facebook

  • on premises

  • trade shows

  • promotions

  • user generated content

  • Whatsapp

  • blogs

  • Twitter

  • text SMS

  • video

  • Instagram

  • games

  • events

  • omnichannel

  • Slack

  • causes and charity

  • review sites

  • Amazon

  • newsletter

  • print media

  • movies

  • magazine

  • support groups

  • newspaper

  • mass media

  • channel partners

  • Netflix

  • See 34 more
  • e-mail

  • phone calls

  • social media

  • mobile

  • offline

  • chat

  • website

  • mobile app

  • point of sale

  • LinkedIn

  • Facebook

  • on premises

  • trade shows

  • promotions

  • user generated content

  • Whatsapp

  • blogs

  • Twitter

  • text SMS

  • video

  • Instagram

  • games

  • events

  • omnichannel

  • Slack

  • causes and charity

  • review sites

  • Amazon

  • newsletter

  • print media

  • movies

  • magazine

  • support groups

  • newspaper

  • mass media

  • channel partners

  • Netflix

  • See 34 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting