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Compare LogMeIn Rescue vs Azuredesk

Comparison Summary

For LogMeIn Rescue vs Azuredesk comparison, Our AI algorithm looked at 1928 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using LogMeIn Rescue and Azuredesk to solve their respective business needs.

Pros and cons of LogMeIn Rescue and Azuredesk

LogMeIn Rescue is more suited to businesses that require Helpdesk Management and Collaboration where as Azuredesk is focused towards Helpdesk Management with E-Mail and Knowledge Management with E-Mail .

logo LogMeIn Rescue

Focus area

Software Failure Risk

  • low

logo Azuredesk

Focus area

Azuredesk is better than LogMeIn Rescue for

Software Failure Risk

  • medium

About

LogMeIn Remote Access | Secure Remote Desktop Software

Azuredesk.co | Customer Service and Helpdesk Ticket Software

Age

2003

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

22

Total Goals
(we found evidences for)

5

2

Top Processes

Evidences indicate better relative satisfaction




engagement management

engaging and following up


conference call management


customer feedback management

measuring customer satisfaction


generation of new leads



contact list management


content management


workflow management


lifetime value management


advocacy management


training & onboarding


sales document management


sales call management


communication management


knowledge management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • e-mail

  • phone calls

  • user generated content

  • blogs

  • website

  • social media

  • Twitter

  • See 4 more
  • e-mail

  • phone calls

  • user generated content

  • blogs

  • website

  • social media

  • Twitter

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting