Overview: Insightly CRM and Zoho CRM Plus as CRM Category solutions.

Insightly CRM and Zoho CRM Plus offer unique approaches to enhancing customer relationships and operational efficiencies. Insightly CRM supports robust data import capabilities and extensive contact management, making it ideal for large enterprises. Zoho CRM Plus caters to social media engagement and collaboration, aligning well with IT and Marketing industries looking to enhance their digital presence. Both CRMs provide essential vendor support options, but Insightly’s support is more comprehensive for larger entities.

Insightly CRM: Insightly, the modern CRM, helps teams sell smarter and grow faster. Watch a demo-on-demand to build lasting customer relationships affordably.

Zoho CRM Plus: Zoho CRM Plus is a unified CX platform empowering sales, marketing, and customer service teams to collaborate seamlessly. It offers a single interface and a free start.

Insightly CRM and Zoho CRM Plus: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Insightly CRM excels in contact and engagement management, along with workflow and lead tracking, supporting operational needs for large enterprises. read more →

Zoho CRM Plus focuses on social media, engagement management, and customer feedback, making it valuable for industries looking to improve social presence. read more →

Business Goals

Insightly CRM advances customer relationships and helps acquire new customers, aligning with enterprises expanding into new markets. read more →

Zoho CRM Plus enhances digital presence and stakeholder relations, addressing goals for businesses aiming to grow market share. read more →

Core Features

Features like data import, custom reports, and seamless integration make Insightly CRM suitable for complex organizational needs. read more →

Zoho CRM Plus, with AI-powered analytics and flexible integration, meets user demands in marketing and IT services. read more →

Vendor Support

Insightly CRM offers comprehensive support including 24/7 service, preferred by large businesses needing constant assistance. read more →

Zoho CRM Plus provides essential chat and email support, suitable for smaller teams with specific requirements. read more →

Segments and Industries

Insightly CRM serves a wide range of industries, predominantly large enterprises in IT, financial services, and education. read more →

Zoho CRM Plus is used by IT and hospitality sectors, focusing on enterprises and mid-market businesses engaging with technology. read more →

Operational Alignment

Insightly CRM fits seamlessly into complex and large-scale operations with its broad feature set and service scope. read more →

Zoho CRM Plus integrates into digital-first workflows, catering to social media-active industries seeking collaboration tools. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Insightly CRM in Action: Unique Use Cases

How efficiently Does Insightly CRM manage your Contact List Management?

How can Insightly CRM optimize your Lead Tracking Workflow?

How can Insightly CRM optimize your Workflow Management Workflow?

How does Insightly CRM address your Communication Management Challenges?


Zoho CRM Plus in Action: Unique Use Cases

How does Zoho CRM Plus address your Engagement Management Challenges?

What Are the key features of Zoho CRM Plus for Social Media Management?

What Are the key features of Zoho CRM Plus for Social Media Marketing?

What makes Zoho CRM Plus ideal for Helpdesk Management?

What makes Zoho CRM Plus ideal for Collaboration?

News

Latest Insightly CRM News

Crest Rock-backed Unbounce merges with CRM software provider Insightly - PE Hub

Based in Vancouver, British Columbia, Unbounce is a provider of landing page creation and optimization software.

22/07/2024 - source

Latest Zoho CRM Plus News

Zoho WorkDrive 5.0: The evolution from a content collaboration app to an intelligent content management platform

Zoho has launched WorkDrive 5.0, evolving its platform from a content collaboration app to an intelligent content management solution. The update introduces AI, machine learning, and automation features to help businesses extract insights, automate workflows, and improve productivity and security.

07/05/2025 - source

Business Setting

Insightly CRM

Zoho CRM Plus