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Infor CRM vs CAS genesisWorld: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Infor CRM vs. CAS genesisWorld is based on a specific set of business needs and context. The comparison uses 1832 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Infor CRM and CAS genesisWorld

Infor CRM, CAS genesisWorld, Oracle CRM On Demand, Capsule CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Infor CRM covers Contact List Management, Campaign Management with E-Mail, Engagement Management with Games, Social Media Management, etc.

CAS genesisWorld focuses on Relationship Management, Forecasting, Helpdesk Management, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Infor CRM

Focus area

Software Failure Risk

  • medium

logo CAS genesisWorld

Focus area

CAS genesisWorld is better than Infor CRM for

Software Failure Risk

  • medium

About

Infor CRM | Provides a view of every customer touch point across an organization’s sales

CAS genesisWorld | The complete customer relationship management solution

Age

2002

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

53

52

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


contact list management


engagement management

engaging and following up


campaign management


helpdesk management


social media management

social media analytics




sales document management

proposal & quote management

contract management


workflow management


relationship management




communication management

sending & publishing communications


conversion management


products & pricelist management



competitive intelligence


calendar management



training & onboarding



opportunity management



generation of new leads



customer feedback management


lifetime value management



sales call management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve visibility

  • Improve efficiency

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • video

  • print media

  • magazine

  • on premises

  • mobile

  • trade shows

  • website

  • promotions

  • See 8 more
  • phone calls

  • offline

  • point of sale

  • video

  • print media

  • magazine

  • on premises

  • mobile

  • trade shows

  • website

  • promotions

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting