CAS genesisWorld Overview

CAS CRM offers a web-based CRM platform tailored for small and medium-sized enterprises. This solution stands out with its industry-specific capabilities, enabling businesses to manage customer relationships effectively. The software is designed to adapt to various industry needs, providing a flexible approach to customer management. A notable feature is its cloud-based infrastructure, allowing seamless access and collaboration across teams. By focusing on the unique requirements of SMEs, CAS CRM facilitates enhanced customer engagement and operational efficiency. The platform's adaptability and expert-driven design ensure it meets the evolving demands of modern businesses.

Use Cases

Customers recommend Relationship Management, Forecasting, Helpdesk Management, as the business use cases that they have been most satisfied with while using CAS genesisWorld.

Other use cases:

  • Engagement Management
  • Contact List Management
  • Proposal & Quote Management
  • Social Media Analytics
  • Measuring Customer Satisfaction
  • Contract Management
  • Campaign Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using CAS genesisWorld.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Visibility
  • Improve Efficiency
  • Improve Internal Communications
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CAS genesisWorld Use-Cases and Business Priorities: Customer Satisfaction Data

CAS genesisWorld's features include Dashboard, Recording, Personalization, etc. and CAS genesisWorld support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also CAS genesisWorld analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The flexibility given bu Administration Console, the wide range of functionality, especially in Project Management and Helpdesk , modules which are not well covered in most of the other solutions I know...." Peer review by Ioana R, Managing Partner, Computer Software

Peer review evidence (same sources as the product rating summary)

"...We are the leading German provider of customer relationship management and information management solutions for small and medium-sized enterprises...." Ten good reasons for CAS genesisWorld. The professional CRM solution for small and medium-sized enterprises.
"...Create reliable forecasts using automatic probability calculations...." Use the CAS genesisWorld CRM software to manage your customer data in sales. And now you can access all of your data even when mobile, whether you use a laptop, iPhone, iPad or BlackBerry.
"...Helpdesk for maximum efficiency Service requests are organized transparently: A trouble ticket system records error reports, controls who is processing the task, informs the sales department and allows customers to keep track of their error reports on the Internet...." customer and information management for the IT industry

CAS genesisWorld, Scratchpad, TeamGram, Pipeliner CRM, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

CAS genesisWorld is a flexible and powerful CRM solution tailored to meet specific needs, enhancing sales and revenue. It provides centralized access to CRM data, streamlining sales processes and improving customer service.

Popular Business Setting

for CAS genesisWorld

Top Industries

  • Computer Software
  • Financial Services
  • Information Technology and Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

CAS genesisWorld is popular in Computer Software, Financial Services, and Information Technology And Services and is widely used by Small Business, Large Enterprise, and Enterprise.

CAS genesisWorld Customer wins, Customer success stories, Case studies

What Are the key features of CAS genesisWorld for Relationship Management?

What solutions does CAS genesisWorld provide for Forecasting?

How does CAS genesisWorld facilitate Helpdesk Management?

How can CAS genesisWorld enhance your Engagement Management process?

How can CAS genesisWorld enhance your Contact List Management process?

11 buyers and buying teams have used Cuspera to assess how well CAS genesisWorld solved their CRM needs. Cuspera uses 1127 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CAS genesisWorld: intuitive handling with CAS SmartDesign®

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Frequently Asked Questions (FAQ)

What buyers ask before choosing CAS genesisWorld

What is CAS genesisWorld?

CAS genesisWorld is the complete customer relationship management solution that is flexible and powerful and can be tailored precisely to the needs and can get started straight away. It helps to scale best practices and increase sales and revenue.

CAS genesisWorld helps to access all the CRM data such as contact, opportunities and documents, and switch flexibly between different calendar views. It uses heatmaps for geographical data analyses and also configures individual dashboards for quick access to all the relevant information and many more.

CAS genesisWorld deals with the processes which include centrally stored, up-to-date information, and central access to data streamline the sales processes, leaving more time to spend on the customers, precisely targeted marketing campaigns every time for better results and excellent customer service, and more.

What is CAS genesisWorld used for?

CAS genesisWorld is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Relationship Management, Forecasting and Helpdesk Management .

What are the top features of CAS genesisWorld?

Dashboard, Recording and Personalization are some of the top features of CAS genesisWorld.

Who uses CAS genesisWorld?

CAS genesisWorld is used by Computer Software, Financial Services and Information Technology And Services among other industries.

What are CAS genesisWorld alternatives?

Scratchpad, TeamGram, Pipeliner CRM and OnePageCRM are popular alternatives for CAS genesisWorld.
lightning

Peers used CAS genesisWorld for relationship management and forecasting

CAS genesisWorld Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.36/5

Read Reviews (6)
Analytics

4.14/5

Read Reviews (23)
Custom Reports

3.96/5

Read Reviews (162)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.36/5

Read Reviews (6)
Analytics

4.14/5

Read Reviews (23)
Custom Reports

3.96/5

Read Reviews (162)

Software Failure Risk Guidance

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for CAS genesisWorld

Overall Risk Meter

Low Medium High

Top Failure Risks for CAS genesisWorld

CAS Software AG Profile

Company Name

CAS Software AG

HQ Location

Employees

201-500

Financials

PRIVATE